CIBC – Associate, Client Services – 6 month term – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Wed, 14 May 2025 05:51:08 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingAs an Associate, Business Effectiveness, you will conduct Anti-Money Laundering/Know Your Client (AML/KYC) due diligence and complete related projects and initiatives by understanding the Enterprise policies and standards pertaining to AML/ATF, regulatory and tax reporting requirements. You’ll be accountable for successfully completing all assignments and delivering high-quality results as per the agreed-upon objectives and timelines. The primary objective is to onboard Capital Markets Institutional clients, and the deliverables will be centered around the collection of KYC information and detailed analysis through AML due diligence on counterparties and those associated with the counterparties.At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.How You’ll SucceedClient Service: You’ll follow client service procedures and processes to ensure accurate, smooth, and seamless onboarding for Capital Markets clients. If needed, you’ll reach out to front office clients, requesting documentation for onboarding or review purposes. Following up with the client to obtain all documentation and disseminate relevant information to the respective internal teams may also be required.Collaboration: You’ll serve as the single point of contact for front office sales and internal departments (e.g. Credit, Legal, Operations etc.) on assigned cases/clients. In addition, you’ll need to keep open lines of communication to coordinate with the business supervisor and responsible teams, to complete their respective tasks in the client onboarding system in order to bring all onboarding cases to completion on a timely basis. At times you will assist the regional Client Services teams to complete high priority projects/ initiatives.Due Diligence: You’ll conduct research and obtain document requirements for the initiation of onboarding, offboarding as well as remediation works. You’ll ensure correct data is set-up for the client in systems and application(s). With your high level of knowledge of Capital Markets business products as well as AML/KYC standards primarily in Canada, the US and UK; you’ll partner with peers to deliver accurate information on AML requirements and timely onboarding to ensure excellent client and employee experience. You will need to be able to quickly assess factors that affect the client’s AML risk and rating profile through research in order to make timely decisions and take appropriate action as necessary for high risk clients.Who You AreYou have a degree or diploma in Business Administration or Economics; Certified Anti-Money Laundering Specialist certificate (CAMS) is preferred.You can demonstrate knowledge and experience in Capital Markets infrastructure, applications, and businesses/products.You put our clients first. You focus on delivering a seamless and smooth client experience regardless of the complexity of the Capital Markets internal infrastructure. You have a strong sense of accountability when it comes to the client experience and end-to-end client onboarding processes. When required, you address conflicts and escalate client issues in a timely manner in order to find the best solution for the client.You act like an owner. You enjoy investigating complex problems and making sense of information. You have strong problem solving skills, research skills, have a high attention to detail, and you know how to deliver results in an environment that has numerous stakeholders.Your influence makes a difference. You know that relationships are the key to success and you can successfully influence individuals and communicate effectively at all levels of the organization. You can influence a team to reach performance metrics and service level agreements in an effective manner.You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You have strong working experience with Microsoft Word, PowerPoint, and Excel. Experience working with Fenergo and WorldCheck is an asset.You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference. You bring a can-do attitude with a passion for driving solutions and overcoming obstacles.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.#LI-TAWhat CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.*Subject to program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permitWe may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Expected End Date 2025-12-01Job Location Toronto-161 Bay St., 9thEmployment Type Temporary (Fixed Term)Weekly Hours 37.5Skills Analytical Thinking, Auditing, Business Effectiveness, Capital Markets, Client Onboarding, Client Service, Customer Experience (CX), Detail-Oriented, Strategic Initiative, Teamwork

Integrated Digital Strategy Coordinator – Citizen Relations – Toronto, ON

Company: Citizen Relations

Location: Toronto, ON

Expected salary:

Job date: Sat, 17 May 2025 00:22:42 GMT

Job description: Job Title: Integrated Digital Strategy CoordinatorDepartment: DigitalOverview:Citizen isn’t just another agency; we’re architects of what’s next in marketing. We’re seeking a fiercely curious and ambitious Integrated Digital Coordinator to join our team. Candidates should be curious about digitally enabled modern marketing that extends beyond your typical digital channels like social, web, or email. This crew is heavily focused on ushering in a new era of marketing strategy, with AI infused workflows. Our team challenges the silos and channel-specific thinking that have dominated marketing for the last decade to instead work above the fray where we blend sharp business acumen with a deep, integrated understanding of the entire marketing ecosystem. This role is perfect for a driven individual ready to dive headfirst into uncharted territory, support groundbreaking initiatives, and help us redefine what’s possible for our clients. If you’re eager to learn, challenge the status quo, and play a pivotal role in building something truly exceptional, this is your launchpad.Responsibilities:

  • Collaborate with senior integrated strategists to architect multi-discipline marketing programs across paid, earned, and owned channels.
  • Partner with additional marketing discipline leads across social media, CRM, paid media, loyalty, web, insights & intelligence, analytics, PR and beyond, ensuring our groundbreaking strategies translate into game-changing campaigns.
  • Immerse yourself in the data landscape, uncovering hidden gems and transforming raw information into actionable strategic fuel.
  • Craft compelling narratives supported by intelligence and data, contributing to client presentations and reports that inspire action and deliver tangible results.
  • Be a champion of innovation, actively exploring and implementing solutions and AI-enabled tools to supercharge our efficiency and unlock unprecedented analytical power.
  • Own the details – meticulously documenting project blueprints, timelines, and deliverables to ensure seamless execution of our ambitious visions.
  • Contribute to showcasing our successes through compelling case studies and award submissions that highlight Citizen’s strategic prowess.
  • Embrace the challenge of continuous learning, rapidly expanding your generalist marketing toolkit with a focus on both strategic business thinking and imaginative problem-solving.
  • Be an integral voice in team brainstorms, pushing the boundaries of what’s possible and contributing to a culture of relentless innovation.

Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, Economics, Sociology, or a related field – your intellectual horsepower matters.
  • 0-2 years of experience in a marketing, research, or analytical capacity (show us your potential through internships and standout academic projects).
  • An insatiable curiosity about the ever-evolving digital landscape and the power of integrated strategies.
  • A proven knack for dissecting data, identifying key insights, and articulating their strategic implications.
  • Exceptional organizational superpowers and an unwavering commitment to Quality.
  • Polished written and verbal communication skills – your ability to articulate ideas is crucial.
  • Digital savvy across myriad tools and platforms (Google Business Suite & Gemini a plus)
  • A proactive, self-starter mentality with an unyielding drive to contribute and make a real impact at Citizen.
  • A burning desire to understand the “why” behind consumer behavior and market forces.
  • Excitement about the potential of artificial intelligence and a willingness to be at the forefront of its application in marketing.
  • Familiarity with marketing analytics platforms – show us you speak the language of data.
  • Exposure to the dynamics of project management – understanding how to bring visions to life.
  • A foundational grasp of the intricacies of various marketing channels – you’re eager to connect the dots.
  • Possesses an entrepreneurial spirit with an ability to identify opportunities for growth, self-directed learning and continuous skill development within the marketing landscape.

What’s in it for you:We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

Expiry Date Notice: This job description expires on June 13th 2025We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Citizen, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.Employee & Job Applicants Privacy Notice

Job Title: Integrated Digital Strategy Coordinator
Department: Digital

Overview: Citizen is seeking a highly curious Integrated Digital Coordinator who is ready to push the boundaries of modern marketing strategies. This role emphasizes collaboration across various marketing disciplines, the use of AI in workflows, and challenges traditional marketing silos. The Coordinator will dive into data, craft compelling narratives, and contribute to innovation by exploring new tools and solutions.

Responsibilities:

  • Collaborate with senior strategists to design multi-channel marketing programs.
  • Partner with leads in different marketing disciplines to ensure cohesive campaigns.
  • Analyze data to provide actionable insights.
  • Create narratives for client presentations and reports.
  • Explore and champion AI tools for efficiency.
  • Document project details to ensure smooth execution.
  • Contribute to showcasing achievements through case studies.
  • Engage in continuous learning and contribute to team brainstorming.

Qualifications:

  • Bachelor’s degree in relevant fields (Marketing, Business, etc.).
  • 0-2 years of experience in marketing or analytics.
  • Curiosity about digital marketing and integrated strategies.
  • Strong data analysis and communication skills.
  • Familiarity with digital tools and project management principles.
  • Entrepreneurial spirit and willingness to learn.

Benefits:

  • Innovative work environment with flexible hours and hybrid models.
  • Generous vacation policy and team social events.
  • Access to learning and development resources.
  • Comprehensive health and wellness support, including mental health services and flexible benefits.

Equal Opportunity Employer: Citizen values diversity and inclusion, welcoming applicants from all backgrounds.

Expiration Date: This description is valid until June 13, 2025.