Company: Universal Parks & Resorts
Location: Orlando, FL
Expected salary:
Job date: Sat, 16 Aug 2025 03:56:36 GMT
Job description:
Job Title: Operations Coordinator – Core Operations & Marketing
Job Overview:
We are seeking a detail-oriented and dynamic Operations Coordinator to support our Core Operations team, specializing in Marketing & Sales, Revenue Operations, Merchandising, Food & Beverage, Finance, and Human Resources. This role is integral to the execution of various ongoing projects, particularly those involving Universal Studios Japan and global initiatives related to Digital & Operations & Technology (O&T) Platforms. The ideal candidate will possess strong organizational skills, a background in operations or project management, and a passion for delivering exceptional customer experiences.
Major Responsibilities:
- Collaborate with cross-functional teams to support the execution of core operational functions, ensuring alignment with strategic objectives.
- Assist in marketing and sales initiatives to drive revenue growth and enhance brand visibility.
- Monitor revenue operations, providing insights to optimize financial performance and improve efficiencies.
- Support merchandising and food & beverage projects, ensuring product assortment and availability meet customer expectations.
- Facilitate financial planning and analysis processes, working closely with finance teams to budget and forecast effectively.
- Assist with various human resource functions, from recruitment support to employee engagement initiatives.
- Engage with Digital & O&T project teams, providing operational insights and coordination support for new ventures.
- Prepare reports, presentations, and other necessary documentation to track project progress and outcomes.
- Participate in meetings and strategy sessions, contributing ideas and feedback to enhance overall operational success.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Operations Management, or a related field.
- Proven experience in operations, project management, or a similar role, preferably in a fast-paced environment.
- Strong analytical skills and proficiency in data analysis tools.
- Excellent verbal and written communication abilities.
- Ability to work collaboratively with diverse teams and stakeholders.
- Passion for the entertainment industry and a commitment to delivering excellent customer service.
Why Join Us:
This is an exciting opportunity to be part of innovative projects that shape the future of our global operations. You will have the chance to work alongside industry leaders, contribute to high-profile ventures, and grow your career in a vibrant and engaging environment. If you’re ready to make a meaningful impact, we want to hear from you!