Kainos – Workday AMS Canadian Payroll Consultant – Ontario

Company: Kainos

Location: Ontario

Expected salary:

Job date: Tue, 07 Jan 2025 23:51:22 GMT

Job description: When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As a Workday AMS Canadian Payroll Consultant in Kainos, you’ll be responsible for ensuring the successful post deployment service delivery of Workday solutions for clients. This will cover all configuration and functional changes required in a post production environment, and responding to customer cases on a prioritized basis. You will work with customer Payroll leads to enhance, fix, and extend their existing Workday Canadian Payroll implementation. Scope of the role excludes payroll operation and direct worker payroll support. You’ll support more junior members of the team and share your knowledge with them. Also, the role will be done remotely (anywhere in the US or Canada) or a hybrid option if you are commutable to any of our offices! (Toronto, Indianapolis, or Atlanta)MINIMUM (ESSENTIAL) REQUIREMENTS:

  • Strong understanding of Workday products either/or HCM as well as any specialist Capability
  • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer
  • Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation. Sound ability to formally present to senior Client audiences
  • Strong commercial awareness and full understanding of project and business dynamics
  • Broad business and technology understanding and a good awareness of industry trends in either Human Resource management, Financials or Enterprise Resource Planning or Payroll
  • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials
  • Ability to widen and maintain a network of external contacts
  • Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers
  • Able to lead a functional workstream on a prime implementation throughout the full project lifecycle
  • Able to become an acknowledged subject matter expert e.g. Workday Product Lead
  • Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants
  • Willing and able to support the sales process including the production of estimates for the delivery of work packages
  • Able to implement improvements in tools and/or processes to help the practice
  • Commercial understanding of utilisation within a services organisation and the importance of these targets
  • Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services
  • For Application Management Services, able to deliver work to meet defined Service Level Agreements
  • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)

DESIRABLE:

  • Workday HCM, Financials or Payroll Certification (Canadian Payroll a must)
  • Professional qualifications in your area of expertise
  • Experience in post deployment services

PEOPLE MANAGEMENT:
Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include:

  • Agreeing, setting and reviewing your and your team’s goals aligned to Kainos, Workday BU and your Capability
  • Providing support so that your and your team’s goals can be achieved
  • Reviewing and refining goals for relevance and to keep performance on track
  • Reviewing performance against goals and provide feedback
  • Conducting 1:1 monthly and/or project completion feedback meetings
  • Requesting and providing regular feedback in Workday
  • Completing End of Year reviews and agreeing the outcomes for the year
  • Identifying training to support your and your team’s development
  • Pursuing and supporting your and your team members’ career paths and progression
  • Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation
  • Actively being involved in recruitment/interviews
  • Reviewing attrition and retention metrics

So what are you waiting for? Let’s write the next incredible chapter of our story together.Embracing our differencesAt Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone’s journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Deloitte – AMS Service Delivery Manager, ServiceNow – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $98000 – 164000 per year

Job date: Wed, 20 Nov 2024 23:54:37 GMT

Job description: Job Type: Permanent
Work Model: Hybrid
Reference code: 127672
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
  • Be encouraged to deepen your technical skills…whatever those may be.
  • Build your leadership skills at Deloitte University.
  • Have many careers in one Firm.
  • Partner with clients to solve their most complex problems
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Enjoy My Benefit Dollars – a flexible benefit to support your physical, financial and emotional well-being.
  • Experience a firm where wellness matters.
  • Experience MyFlex and an agile work environment where work is what you do not where you do it
  • Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals.
  • Build a network of colleagues for life
  • Have an impact that matters through pro bono and significant volunteer opportunities.
  • Be empowered to lead and have impact with clients, our communities and in the office.
  • Be expected to share your ideas and to make them a reality.
  • Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
  • Grow your network and your knowledge by joining one of our many Employee Resource Groups.

—What will your typical day look like?As a Service Delivery Manager, you will lead the delivery of application maintenance and support (AMS) services to one or more of our clients where ServiceNow is the primary application being supported.
You will be responsible for managing a team of resources, assigning work packages to them, tracking progress and due dates, and ensuring that we deliver our commitments to our clients. This may include developing workplans for upgrades or enhancements.
In managing a team of resources, you will monitor their progress, productivity and quality of their work. You will provide feedback and coaching to help them develop their skills.
You will communicate with our client regularly. This will include documenting and presenting our status to the client such as meeting service level commitments, due dates, issues, risks, and our recommendations.
You will understand the contract and the commitments and obligations in it, and the commercial and financial model we have in the contract.
Working with our Senior Managers and Partners you will be part of our growing ServiceNow business as a delivery leader.
No two days are ever the same but expect each day to be highly dynamic, collaborative and engaging as you help build our out team and advise our clients make their worlds of work, work better.About the teamAt Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences.
We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let’s talk about you

  • Minimum 5 years’ experience with the ServiceNow platform, with at least half of that time involved in application maintenance and support.
  • Minimum 2 years’ experience in AMS Service Delivery Management (such as managing the inflow and outflow of incidents and enhancements, and managing service level metrics) and/or Project Management. Experience as an AMS SDM plus experience in developing small workplans is highly desired.
  • Strong client relationship skills such as identifying and communicating issues and risks, presenting progress of our workplans and service level commitments, and developing a healthy partnering relationship.
  • Experience in working with and managing resources in remote locations both in North America and abroad is a plus.
  • Understanding contracts and financials are a plus.

Bilingualism in French and English is not required for this position, but it is a positive attribute.Total RewardsThe salary range for this position is $98,000 – $164,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Deloitte – AMS Service Delivery Manager, ServiceNow – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $98000 – 164000 per year

Job date: Thu, 21 Nov 2024 00:31:27 GMT

Job description: Job Type: Permanent
Work Model: Hybrid
Reference code: 127672
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
  • Be encouraged to deepen your technical skills…whatever those may be.
  • Build your leadership skills at Deloitte University.
  • Have many careers in one Firm.
  • Partner with clients to solve their most complex problems
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Enjoy My Benefit Dollars – a flexible benefit to support your physical, financial and emotional well-being.
  • Experience a firm where wellness matters.
  • Experience MyFlex and an agile work environment where work is what you do not where you do it
  • Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals.
  • Build a network of colleagues for life
  • Have an impact that matters through pro bono and significant volunteer opportunities.
  • Be empowered to lead and have impact with clients, our communities and in the office.
  • Be expected to share your ideas and to make them a reality.
  • Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
  • Grow your network and your knowledge by joining one of our many Employee Resource Groups.

—What will your typical day look like?As a Service Delivery Manager, you will lead the delivery of application maintenance and support (AMS) services to one or more of our clients where ServiceNow is the primary application being supported.
You will be responsible for managing a team of resources, assigning work packages to them, tracking progress and due dates, and ensuring that we deliver our commitments to our clients. This may include developing workplans for upgrades or enhancements.
In managing a team of resources, you will monitor their progress, productivity and quality of their work. You will provide feedback and coaching to help them develop their skills.
You will communicate with our client regularly. This will include documenting and presenting our status to the client such as meeting service level commitments, due dates, issues, risks, and our recommendations.
You will understand the contract and the commitments and obligations in it, and the commercial and financial model we have in the contract.
Working with our Senior Managers and Partners you will be part of our growing ServiceNow business as a delivery leader.
No two days are ever the same but expect each day to be highly dynamic, collaborative and engaging as you help build our out team and advise our clients make their worlds of work, work better.About the teamAt Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences.
We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let’s talk about you

  • Minimum 5 years’ experience with the ServiceNow platform, with at least half of that time involved in application maintenance and support.
  • Minimum 2 years’ experience in AMS Service Delivery Management (such as managing the inflow and outflow of incidents and enhancements, and managing service level metrics) and/or Project Management. Experience as an AMS SDM plus experience in developing small workplans is highly desired.
  • Strong client relationship skills such as identifying and communicating issues and risks, presenting progress of our workplans and service level commitments, and developing a healthy partnering relationship.
  • Experience in working with and managing resources in remote locations both in North America and abroad is a plus.
  • Understanding contracts and financials are a plus.

Bilingualism in French and English is not required for this position, but it is a positive attribute.Total RewardsThe salary range for this position is $98,000 – $164,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Arup – Project Quality and AMS Manager – Toronto, ON

Company: Arup

Location: Toronto, ON

Job description: . We are seeking a QHSE / Project Quality Manager supporting the delivery of projects within the Arup North Geography (with offices in… Toronto, Montreal, Ottawa, and Calgary) under the direction of the Regional AMS Manager based out of our Toronto office in…
The company is looking for a QHSE / Project Quality Manager to support project delivery in the Arup North Geography region, which includes offices in Toronto, Montreal, Ottawa, and Calgary. The manager will report to the Regional AMS Manager based in Toronto.
Job Title: Administrative Assistant

Location: Toronto, Ontario

Job Type: Full-time

Salary Range: $40,000 – $45,000 per year

Job Description:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team in Toronto. The successful candidate will be responsible for providing administrative support to various departments within the organization.

Key Responsibilities:
– Answer and direct phone calls
– Organize and schedule appointments
– Maintain contact lists
– Produce and distribute correspondence, memos, letters, faxes and forms
– Assist in the preparation of regularly scheduled reports
– Develop and maintain a filing system
– Order office supplies and research new deals and suppliers
– Provide general support to visitors
– Act as the point of contact for internal and external clients
– Perform data entry
– Monitor office supplies inventory and place orders
– Maintain a clean and organized office environment

Qualifications:
– Proven experience as an administrative assistant or office admin assistant
– Knowledge of office management systems and procedures
– Excellent time management skills and ability to multitask and prioritize work
– Attention to detail and problem-solving skills
– Excellent written and verbal communication skills
– Strong organizational and planning skills
– Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
– Knowledge of bookkeeping, marketing and administration procedures

If you meet the qualifications and are interested in this exciting opportunity, please apply with your updated resume. Thank you.

Expected salary: $130000 – 140000 per year

Job date: Sat, 10 Aug 2024 07:25:27 GMT

Kainos – Workday AMS Service Manager – Ontario

Company: Kainos

Location: Ontario

Job description: Manager at Kainos, you will be responsible for ensuring the successful post deployment service delivery of Workday solutions…) to provide functional insight and thought-leadership. Managing all aspects of post deployment service delivery including project…
As a Manager at Kainos, you will oversee the successful delivery of Workday solutions post-deployment. This includes providing functional insight, thought leadership, and managing all aspects of the post-deployment service delivery process.
Job Description:

We are seeking a motivated and detail-oriented Accounting Clerk to join our team. In this position, you will play a key role in maintaining our financial records, processing invoices, and reconciling accounts. The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:
– Maintain and update financial records
– Process invoices and reconcile accounts
– Prepare financial reports and support month-end close
– Assist with payroll processing
– Respond to inquiries from vendors and internal stakeholders
– Assist with ad-hoc projects as needed

Qualifications:
– Bachelor’s degree in Accounting or related field
– 1-2 years of experience in accounting or finance
– Proficient in Microsoft Excel and other accounting software
– Strong analytical and problem-solving skills
– Excellent communication and interpersonal skills

If you meet the qualifications and are ready to take the next step in your accounting career, we invite you to apply for this exciting opportunity.

Expected salary:

Job date: Wed, 01 May 2024 23:34:45 GMT