Company: Apartment Management Consultants
Location: Orlando, FL
Expected salary: $15 – 17 per hour
Job date: Thu, 07 Aug 2025 06:21:15 GMT
Job description:
Job Title: Resident Engagement and Retention Specialist
Job Description:
We are seeking a dynamic and proactive Resident Engagement and Retention Specialist to join our team. In this role, you will be responsible for developing and implementing innovative outreach marketing strategies that enhance the living experience for our residents and foster a sense of community. You will play a crucial role in maintaining resident satisfaction and loyalty through engaging retention programs.
Key Responsibilities:
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Outreach Marketing: Design and execute targeted marketing campaigns to attract new residents and promote community events. Utilize various channels, including social media, email, and local partnerships, to enhance visibility and engagement.
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Resident Retention Programs: Develop and maintain ongoing resident retention initiatives, such as welcome events, feedback surveys, and loyalty programs, to ensure residents feel valued and connected to the community.
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Move-In Coordination: Create and manage new move-in resident files, ensuring all documentation is accurate and up-to-date. Welcome new residents with comprehensive orientation materials and personalized outreach to facilitate a smooth transition.
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Community Engagement: Foster a strong sense of community through the planning and execution of events, workshops, and activities that encourage resident interaction and participation.
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Data Management: Track and analyze resident feedback and engagement metrics to continuously improve retention strategies and marketing efforts.
Qualifications:
- Bachelor’s degree in Marketing, Communications, or related field.
- Proven experience in marketing, community engagement, or customer service.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Why Join Us?
This is an exciting opportunity to make a meaningful impact on the lives of our residents while contributing to the growth and success of our community. If you have a passion for community engagement and a knack for creative problem-solving, we want to hear from you!
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