Campbell Morden – Senior Mechanical Design Engineer – Scarborough, ON

Company: Campbell Morden

Location: Scarborough, ON

Expected salary:

Job date: Sun, 22 Jun 2025 02:51:00 GMT

Job description: Senior Mechanical Design EngineerIndustry Lifting machineryLocation: Scarborough (not remote). Must be able to travel through North America without restrictions and have authorization (PR or citizen) to work in Canada without sponsorship.Salary range: To be NegotiatedCompany Description:Our client is an international corporation that manufactures specialized lifting equipment. They are headquartered in Toronto, where they also manufacture their products to be installed across North America in construction, industrial and infrastructure applications primarily.Job Description:The Design Engineer is part of an Engineering team of 27 who are responsible for designing and developing purpose-built systems that meet project specific requirements. The team includes Junior, Intermediate and Senior Engineers. Due to growth, they are seeking to add a Senior Design Engineer.Duties and responsibilities include:Start from customer specifications and RFQs to design/engineering works to review and production. As a mechanical design engineer, you will be drafting many of these design drawings, but also reviewing and approving shop drawings and production drawings as you progress in seniority. With your strong CAD skills and experience in custom engineered solutions, you’ll be working closely with Project Managers, senior engineers and at times the business development team to ensure the project design is consistent with what was sold and the project stays on budget. Periodically, you’ll be providing technical assistance to the sales and business development teams during the proposal and estimation phase to help the company minimize its risk exposures and ensure we deliver the best product at the best possible price.Qualification Requirements:

  • Degree in Mechanical, Structural or Civil Engineering.
  • At least 10 to 15 years of successful relevant experience in custom machine design (such as bulk material handling systems/mining/construction machinery or other similar systems.)
  • Strong working knowledge and demonstrable capability of Solidworks, AutoCAD 2D and MS Office products as translated in drawing/drafting skills
  • Must be capable of design work, both modifications of standard products and engaging in new product design/development for projects.
  • Demonstrable ability to perform algebraic calculations for weight, force, moment, volume, statics, FBDs, to apply those to drawings, and “size” components and parts
  • Strong capability in conceptualizing kinematic/dynamic solutions
  • Strong cross functional skills with understanding and engineering/designing electro-mechanical and pneumatic/hydraulic systems integration
  • Good understanding of welding symbols, geometric dimensioning and tolerancing (GD&T), tolerance stack up analysis, to complete sketches, layout drawings, production/working level drawings with fabrication
  • Good understanding of custom design work of large-scale steel and aluminum fabricated machines, factory/industrial settings, civil and large infrastructure, field experience in construction, installation or related work, are aware of building codes, structural codes
  • Capable of performing structural calculations and analysis following ANSI/AISC 360 and/or Canadian equivalents of steel and aluminum structural designs i.e. CSA-16, CSA S157
  • Strong capability in determining steel and aluminum welding calculations and requirements (i.e. AWS D1.1/D1.2, CSA W47/59, etc.)
  • Strong attention to detail
  • Able to complete hand calculations to justify design development.
  • Fluency in English is a mandatory requirement.

#hp01

Campbell Morden – Senior Mechanical Design Engineer – Scarborough, ON

Company: Campbell Morden

Location: Scarborough, ON

Expected salary:

Job date: Sun, 22 Jun 2025 06:17:56 GMT

Job description: Senior Mechanical Design EngineerIndustry Lifting machineryLocation: Scarborough (not remote). Must be able to travel through North America without restrictions and have authorization (PR or citizen) to work in Canada without sponsorship.Salary range: To be NegotiatedCompany Description:Our client is an international corporation that manufactures specialized lifting equipment. They are headquartered in Toronto, where they also manufacture their products to be installed across North America in construction, industrial and infrastructure applications primarily.Job Description:The Design Engineer is part of an Engineering team of 27 who are responsible for designing and developing purpose-built systems that meet project specific requirements. The team includes Junior, Intermediate and Senior Engineers. Due to growth, they are seeking to add a Senior Design Engineer.Duties and responsibilities include:Start from customer specifications and RFQs to design/engineering works to review and production. As a mechanical design engineer, you will be drafting many of these design drawings, but also reviewing and approving shop drawings and production drawings as you progress in seniority. With your strong CAD skills and experience in custom engineered solutions, you’ll be working closely with Project Managers, senior engineers and at times the business development team to ensure the project design is consistent with what was sold and the project stays on budget. Periodically, you’ll be providing technical assistance to the sales and business development teams during the proposal and estimation phase to help the company minimize its risk exposures and ensure we deliver the best product at the best possible price.Qualification Requirements:

  • Degree in Mechanical, Structural or Civil Engineering.
  • At least 10 to 15 years of successful relevant experience in custom machine design (such as bulk material handling systems/mining/construction machinery or other similar systems.)
  • Strong working knowledge and demonstrable capability of Solidworks, AutoCAD 2D and MS Office products as translated in drawing/drafting skills
  • Must be capable of design work, both modifications of standard products and engaging in new product design/development for projects.
  • Demonstrable ability to perform algebraic calculations for weight, force, moment, volume, statics, FBDs, to apply those to drawings, and “size” components and parts
  • Strong capability in conceptualizing kinematic/dynamic solutions
  • Strong cross functional skills with understanding and engineering/designing electro-mechanical and pneumatic/hydraulic systems integration
  • Good understanding of welding symbols, geometric dimensioning and tolerancing (GD&T), tolerance stack up analysis, to complete sketches, layout drawings, production/working level drawings with fabrication
  • Good understanding of custom design work of large-scale steel and aluminum fabricated machines, factory/industrial settings, civil and large infrastructure, field experience in construction, installation or related work, are aware of building codes, structural codes
  • Capable of performing structural calculations and analysis following ANSI/AISC 360 and/or Canadian equivalents of steel and aluminum structural designs i.e. CSA-16, CSA S157
  • Strong capability in determining steel and aluminum welding calculations and requirements (i.e. AWS D1.1/D1.2, CSA W47/59, etc.)
  • Strong attention to detail
  • Able to complete hand calculations to justify design development.
  • Fluency in English is a mandatory requirement.

#hp01

Campbell Soup Company – National Sales Strategy Manager – Mississauga, ON

Company: Campbell Soup Company

Location: Mississauga, ON

Expected salary:

Job date: Fri, 20 Jun 2025 06:21:45 GMT

Job description: Since 1869 we’ve connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover.Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.At Campbell Company of Canada, we believe in searching for the best and the brightest professionals at every level and in every specialty who live into our values. The 5 C’s of Campbell’s – Care, Character, Collaboration, Competitiveness, Creativity – demonstrate the best of who we are today and who we aspire to be. Living our values will foster an inclusive, high-performance culture. Our employees act with intention, lead with integrity, and are truly passionate about what they do to bring our purpose to life Connecting People Through Food They Love.We have an exciting 12-month CONTRACT opportunity on our Sales team as National Sales Strategy Manager. This role is based out of our Mississauga Head Office location (60% in-office, 40% remote) and reports to the Director of Sales Strategy & Planning.General summaryResponsible for the overall management of a brand including delivering annual net sales and profit targets, developing base and incremental sales strategies, executing new product launches, and consumer/customer specific initiativesPrimary Responsibilities1. (25%) People Management

  • Manages 2 direct reports
  • Set annual objectives and key results that align with overall business unit strategies for direct reports
  • Mentor, coach, and develop direct reports to assist them in achieving their annual targets as well as career aspirations

2. (25%) Trade Management & Pricing

  • Owns incremental drivers/sales controllables (pricing/ads/display), create sales tactics to deliver objectives, creates contingency plans to address opportunity gaps or address competitive threats
  • Adjust trade optimization initiatives to align with the needs of the business throughout the fiscal year

3. (25%) Strategy

  • Leads the sales portion of the business planning process (including Strategic, Operating, and annual brand planning) representing customer team perspectives through the creation and allocation of bottom up building blocks
  • Establishes strategies that achieve the business goals for the assigned brand/category
  • Develop go to market fundamentals for brand to drive competitive advantage in marketplace
  • Plays lead role in evaluating customer team annual plans and recommend annual planning volume allocation for customer teams.
  • Lead purchase strategy creation.

4. (15%) Business Planning

  • Provides input as a key stakeholder into the Integrated Business Planning process on a monthly basis, drawing upon external sales inputs and representing the customer team call in the business team forecast
  • Generate a consolidated retail forecast that incorporates impactful cross-functional factors from brand, demand, and customer team inputs
  • Using the demand projections, ensure customer requirements are met from a supply perspective

5. (10%) Communication and Tracking

  • Create selling strategy, materials and tools aligned with brand expectations for new item initiatives
  • Allocate and manage listing budgets and new item volume. Create, monitor and report distribution targets
  • Establish the structure of new launches with the brand team, including: launch timing, targeted retailers, pricing and promotional strategy, display vehicles, and planogram composition

Complexity & Scope

  • Works with Customer Teams (Business Development Managers, Directors) and Business Teams (Brand Managers, Shopper Marketing Managers, Demand Planners) routinely as well as senior leadership
  • Two direct reports: Trade Marketing Manager & Associate Sales Strategy Manager
  • Facilitates meetings and discussions with the entire sales organization
  • Develops and owns the strategic direction for pricing and promotional guardrails, annual plans, and monthly forecasts
  • Takes on complex and ambiguous challenges, completes thorough analysis, and presents recommendations on action plans to senior leadership

Minimum RequirementsEducation: University Degree, Business preferredExperience: 7 – 10 years of progressive customer selling experienceExperience managing people an assetSkills, Knowledge & Behaviours:

  • Exceptional analytical skills
  • Effective people management skills
  • Effective prioritization skills and ability to manage many projects and requirements at once
  • Effective financial acumen with ability to understand all components of company profit and loss (P&L)
  • Effective presentation and communication skills
  • Effective knowledge of AC Nielsen tools and analytics
  • Effective interpersonal skills, the ability to facilitate large groups with competing interests, ability to relate with individuals at all levels of the organization
  • Emerging ability to develop strategy and vision for broader team

Working ConditionsPhysical Demands:Lifting/Lowering, Carrying, Pushing, Handling and Pinching (both hands), Wrist/Forearm, Fine Finger Movement, Reaching, Neck and Trunk MovementConditions of Work:Office setting, works independently and cooperatively, with some travel required – 5%Environmental Concerns:Slippery/Wet, Chair, Temperature/Climate, Lightning, Dust or Odors, extended periods of time sitting with the ability to move around and stretch frequentlySensory Requirements:Hearing, vision, reading, writing, speech, decision making, memory & numerical literacyMobility:Sitting, Standing, Walking, Climbing/ Descending stairsWhy choose Campbell’s for your next opportunity?· GREAT PEOPLE: We take our work seriously, but we also celebrate, laugh, and have fun. We are stronger together when we are open, honest, and, above all, real. You are not just a number here, you’ll be a direct contributor to the company’s success and your voice will be heard.· HYBRID and FLEXIBLE WORK /PERSONAL TIME OFF: Employees enjoy a combination of in-office and remote working arrangements, Wellness days, vacation programs and office closure during the Christmas break.· COMPETITIVE COMPENSATION: We offer a competitive base salary + bonus potential at every level in the organization. We also provide a Defined Contribution Pension Plan, and support your long-term savings goals through our group Registered Retirement Savings Plan (RRSP), saving and Tax-free Savings Accounts (TFSA).· HEALTH and WELLNESS BENEFITS: Competitive Health, Dental and Wellness benefits that start on your first day of employment including virtual health care, flex spending accounts, critical illness insurance, Teledoc coverage, wellness workshops, meditation and stretch breaks, free on-site Fitness Center, and an Employee Family Assistance Plan.· INCLUSIVE CULTURE: At Campbell’s we lead from a place of Care. Our inclusive culture is embedded in all that we do, and comes to life through our Employee Resource Groups, development programing, and supporting each other.· PROFESSIONAL and CAREER DEVELOPMENT: Supported by our commitment to talent development, we offer many learning and development opportunities from initial onboarding, regular Lunch and Learns, a library of self-paced learning, external education allowances, mentorship, high-visibility project opportunities and regular feedback.· ICONIC BRANDS and CHALLENGING WORK: Work for a company with beloved and iconic legacy brands. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and collaborate to innovate and solve the problems they’re passionate about.As an employer committed to employment equity, we encourage applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. We will accommodate individuals with disabilities through each stage of the recruitment and selection process based on individual need. Please advise us of any needs when your interview is booked and we will do our best to meet them.If you are interested in this opportunity, please submit your applicationCampbell’s…Connecting People Through Food They Love.Where icon brands thrive,People are valued,And you can make a difference. What will your Campbell’s story be?We appreciate all applicants who express interest in being a part of our team. Unfortunately, due to the volume of applications we receive, we may be unable to reply to all applicants. If we feel that you may be a good match for one of our current openings, you will be contacted.***While we welcome all applications, we do not accept unsolicited resumes or inquiries from employment agencies or search firms.***The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

Campbell Soup Company – Customer Insights Manager – Mississauga, ON

Company: Campbell Soup Company

Location: Mississauga, ON

Expected salary:

Job date: Fri, 20 Jun 2025 05:33:35 GMT

Job description: Since 1869 we’ve connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover.Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.At Campbell Company of Canada, we believe in searching for the best and the brightest professionals at every level and in every specialty who live into our values. The 5 C’s of Campbell – Care, Character, Collaboration, Competitiveness, Creativity – demonstrate the best of who we are today and who we aspire to be. Living our values will foster an inclusive, high-performance culture. Our employees act with intention, lead with integrity, and are truly passionate about what they do to bring our purpose to life Connecting People Through Food They Love.We have an exciting role on our Sales team in the position of Customer Insights Manager, providing analytics and advisorship to the Walmart customer team at Campbell’s. This role is hybrid, with in-person days at our Mississauga Head Office on Tuesday, Wednesday and Thursdays, and work from home option on Mondays and Fridays.General summaryDevelops recommendations and supporting insights and analysis to the Walmart customer team and cross functional partners through preparation of value-added analysis, execution of shelving and assortment strategies and analytic mentorship. Leads insights discussions externally with Walmart to influence product placement at retail.Primary Responsibilities1. (50%) Develop Value-Added AnalysisProbes to understand analytic objectives when preparing Assortment Reviews, category storylines, promotional evaluation etc. while integrating relevant data sources (Nielsen Consumer Information Platform (CIP) & Shopper Track data, 3rd party Customer point of sale (POS) Systems, Industry Trends) to support the analytic objectives.Influences the annual and ongoing business planning process for all key accounts and brands by providing category insights and analysisInfluences account decision makers to achieve Category and Campbell’s growth through Assortment, Merchandising, Promotion and Pricing suggestionsEngages customers on category Thought LeadershipSupports strategic marketing initiatives through analytic support2. (30%) Execute Shelving & Assortment Strategies & TacticsDevelops insights from JDA software and designs planograms based on strategies and customer inputInfluences key customer contacts by leading shelving, assortment and planogram proposals and initiatives and providing recommendationsLiaises with third party provider for planogram production3. (15%) Scorecard ReportingCreate and maintain sales performance scorecards leveraging customer specific POS Systems.Accurately monitors and reports on Campbell’s and competitive trends on a timely basis.4. (5%) Provide Analytic MentorshipLeadership role in Coaching Sales team members and cross functional partners through:1) Category management process2) Nielsen Answers/Customer POS Systems navigation techniques and application of templates3) Nielsen/ Customer POS Systems facts and concepts to improve their analytical skillsComplexity & ScopeWorks with Customer Teams (ie. Business Development Managers and Account Development Manager), Retail Grocery & Merchandising Managers, and Campbell’s Marketing Managers.Indirect report to the functional Directors within the sales teamMaintain strong relationship with external vendors include Springboard, AC Nielsen and CornerstoneMinimum RequirementsEducation: University Degree, business preferredExperience: 5+ Years’ experience in consumer or customer insightsSkills, Knowledge & Behaviours:Effective winning team focus & ability to translate experience into actionable insights for the sales and marketing teamsAdvanced understanding of Nielsen Market Track, Homescan and CIP.Advanced understanding of customer POS platforms (LDIA, Circana, Dunhumby)Advanced understanding of JDA Space Planning Software or equivalent.Advanced communication, storytelling & presentation skillsEffective in category & brand dynamicsEffective negotiation & influencing skillsEffective interpersonal skills & ability to build strong external business partnershipsEffective time management & prioritization skillsEffective proficiency in MS Office (Excel, PowerPoint, Word)Working ConditionsPhysical Demands:Lifting/Lowering, Carrying, Pushing, Handling and Pinching (both hands), Wrist/Forearm, Fine Finger Movement, Reaching, Neck and Trunk MovementConditions of Work:Office setting, works independently and cooperativelyEnvironmental Concerns:Chair, Temperature/Climate, Lightning, Dust or Odors, extended periods of time sitting with the ability to move around and stretch frequentlySensory Requirements:Hearing, vision, reading, writing, speech, decision making, memory & numerical literacyMobility:Sitting, Standing, WalkingWhy choose Campbell’s for your next opportunity?· GREAT PEOPLE: We take our work seriously, but we also celebrate, laugh, and have fun. We are stronger together when we are open, honest, and, above all, real. You are not just a number here, you’ll be a direct contributor to the company’s success and your voice will be heard.· HYBRID and FLEXIBLE WORK /PERSONAL TIME OFF: Employees enjoy a combination of in-office and remote working arrangements, personal days, vacation programs and office closure during the Christmas break.· COMPETITIVE COMPENSATION: We offer a competitive base salary + bonus potential at every level in the organization. We also provide a Defined Contribution Pension Plan, and support your long-term savings goals through our group Registered Retirement Savings Plan (RRSP), saving and Tax-free Savings Accounts (TFSA).· HEALTH and WELLNESS BENEFITS: Competitive Health, Dental and Wellness benefits that start on your first day of employment including virtual health care, flex spending accounts, critical illness insurance, Teledoc coverage, wellness workshops, on-site Fitness Center and an Employee Family Assistance Plan.· INCLUSIVE CULTURE: At Campbell’s we lead from a place of Care. Our inclusive culture is embedded in all that we do, and comes to life through our Employee Resource Groups, development programing, and supporting each other.· PROFESSIONAL and CAREER DEVELOPMENT: Supported by our commitment to talent development, we offer many learning and development opportunities from initial onboarding, regular Lunch and Learns, a library of self-paced learning, external education allowances, mentorship, high-visibility project opportunities and regular feedback.· ICONIC BRANDS and CHALLENGING WORK: Work for a company with beloved and iconic legacy brands. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and collaborate to innovate and solve the problems they’re passionate about.The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

Campbell Soup Company – Site Support Technician (Contract Role) – Mississauga, ON

Company: Campbell Soup Company

Location: Mississauga, ON

Expected salary:

Job date: Thu, 12 Jun 2025 02:00:31 GMT

Job description: Since 1869 we’ve connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover.Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.GENERAL SUMMARYThe Site Support Technician is a seasoned professional with over 3 years of experience as a Desktop Support Technician or in a similar role. This individual will be responsible for providing IT support to the internal corporate population of Campbell’s, operating under the Digital Workplace service domain within the IT organization. While the primary focus of this role is at Campbell’s Canadian headquarters in Mississauga, ON, Canada, the services provided can extend across the entire Campbell’s enterprise, encompassing all geographies, sites, and end users from a remote standpoint.PRIMARY RESPONSIBILITIES
1. (40%) Corporate Site Support; – IT Support activities (both in-person and virtual) listed below that cater in some instances to corporate locations and others to the larger Campbell’s enterprise:

  • IMAC: Handling service requests for installs, moves, additions, or changes to IT devices, both hardware and software.
  • IMAC Coordination: Centralized management of IMAC activities to improve efficiency and ensure timely completion according to service levels.
  • Device Management: Tasks for obtaining, provisioning, and disposing of IT equipment, including inventory maintenance, orders, deployment, PC refreshes, and e-waste collection.
  • IT Vending Machines/Lockers: Self-service stations at multiple locations offering IT peripherals, loaner equipment, and return services. Site Support team manages restocking.
  • End-User Device Asset Management – discrete tracking of end-user assets (often via serial number or asset tag) which includes updates to the Asset database as devices are deployed/retired/replaced.
  • Conduct routine checks on meeting room hardware in corporate locations to ensure AV equipment functions properly until automation is implemented.
  • Serve as the escalation point for IT issues or opportunities.
  • Offer AV and technical support for Teams conference rooms, including large Town Hall events.

2. (40%) Tech Lounge Support:

  • Tech Lounge / Virtual Tech Lounge: Walk-in IT support stores at corporate locations providing convenience during local business hours. Virtual Tech Lounge offers Teams sessions for remote users, available weekdays during EST hours, bookable via a scheduling app.
  • Provide break-fix support for laptops, desktops, tablets, and peripherals; IMAC support; troubleshoot OS, base software, MS Office, business applications, access issues (password/security), application configuration, and general inquiries; support mobility devices (iOS/iPhone/iPads).
  • Remote / Sales Support: IT support for remote employees, whether permanently remote or part of a hybrid work week.
  • Assist partner organizations (e.g., Network, Server) without regular presence on-site by acting as their onsite representative, often handling urgent tasks.

3. (20%) Customer Service and SLA Management:

  • Manage ServiceNow ticket queue, ensuring resolution within service level agreements.
  • Respond to end-user ticket status requests and follow up promptly.
  • Create and maintain necessary processes and documentation.
  • Coordinate with vendors for hardware warranty repair/replacement.
  • Collaborate with Level 3 support and project teams for service enhancements, maintenance, and upgrades.
  • Perform other duties as required.

COMPLEXITY & SCOPE

  • Dual accountability for two non-related functions; IT technology services and facilities operations in Canada.
  • Strategic alignment and prioritization of Canadian requirements within the broader IT corporate priorities.
  • Execute projects leveraging resources that do not directly report to this role
  • While this role’s primary focus of support is for The Campbell’s Company’s Canadian user base (both onsite and remote), the team aligned with this role is responsible for all IT end user devices across the entire Campbell’s corporation (~7K+ users) including employees, interns, contractors, all geographies (US, Canada, LATAM) and sites (Corporate, Plant, Warehouse, etc), excluding Plant-specific devices. Remote support requirements for this role will frequently extend to other geographies within Campbell’s enterprise as part of this broader team.
  • This role will interact with a large list of vended partners including – but not limited to – HCL, Microsoft, Lenovo, Adobe, CDR Global, SHI, Canon, Staples, et al.
  • The organization associated with this role will have a critical role in all Campbell’s acquisitions (eg. provisioning of equipment and software and assimilation into the Campbell’s network) as well as divestitures (eg. decommissioning of equipment and separation from the Campbell’s network).

MINIMUM REQUIREMENTSEducation:Bachelor’s degree (Engineering or Technology discipline)Experience:Minimum 3 years in Information Technology, project management experience is considered an assetSkills, Knowledge & Behaviours:

  • Exceptional oral and written communication skills & interpersonal skills
  • Ability to build, maintain and extend relationships across the organization
  • Ability to manage and direct activities of non-direct reports
  • Ability to perform business and process analysis
  • Extensive knowledge of IT portfolio management
  • A high level of technical support capability is expected for this role, with proven expertise in independent troubleshooting of complex computer issues.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

Campbell Soup Company – Site Support Technician – Mississauga, ON

Company: Campbell Soup Company

Location: Mississauga, ON

Expected salary:

Job date: Thu, 12 Jun 2025 05:34:01 GMT

Job description: Since 1869 we’ve connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover.Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.GENERAL SUMMARYThe Site Support Technician is a seasoned professional with over 3 years of experience as a Desktop Support Technician or in a similar role. This individual will be responsible for providing IT support to the internal corporate population of Campbell’s, operating under the Digital Workplace service domain within the IT organization. While the primary focus of this role is at Campbell’s Canadian headquarters in Mississauga, ON, Canada, the services provided can extend across the entire Campbell’s enterprise, encompassing all geographies, sites, and end users from a remote standpoint.PRIMARY RESPONSIBILITIES
1. (40%) Corporate Site Support; – IT Support activities (both in-person and virtual) listed below that cater in some instances to corporate locations and others to the larger Campbell’s enterprise:

  • IMAC: Handling service requests for installs, moves, additions, or changes to IT devices, both hardware and software.
  • IMAC Coordination: Centralized management of IMAC activities to improve efficiency and ensure timely completion according to service levels.
  • Device Management: Tasks for obtaining, provisioning, and disposing of IT equipment, including inventory maintenance, orders, deployment, PC refreshes, and e-waste collection.
  • IT Vending Machines/Lockers: Self-service stations at multiple locations offering IT peripherals, loaner equipment, and return services. Site Support team manages restocking.
  • End-User Device Asset Management – discrete tracking of end-user assets (often via serial number or asset tag) which includes updates to the Asset database as devices are deployed/retired/replaced.
  • Conduct routine checks on meeting room hardware in corporate locations to ensure AV equipment functions properly until automation is implemented.
  • Serve as the escalation point for IT issues or opportunities.
  • Offer AV and technical support for Teams conference rooms, including large Town Hall events.

2. (40%) Tech Lounge Support:

  • Tech Lounge / Virtual Tech Lounge: Walk-in IT support stores at corporate locations providing convenience during local business hours. Virtual Tech Lounge offers Teams sessions for remote users, available weekdays during EST hours, bookable via a scheduling app.
  • Provide break-fix support for laptops, desktops, tablets, and peripherals; IMAC support; troubleshoot OS, base software, MS Office, business applications, access issues (password/security), application configuration, and general inquiries; support mobility devices (iOS/iPhone/iPads).
  • Remote / Sales Support: IT support for remote employees, whether permanently remote or part of a hybrid work week.
  • Assist partner organizations (e.g., Network, Server) without regular presence on-site by acting as their onsite representative, often handling urgent tasks.

3. (20%) Customer Service and SLA Management:

  • Manage ServiceNow ticket queue, ensuring resolution within service level agreements.
  • Respond to end-user ticket status requests and follow up promptly.
  • Create and maintain necessary processes and documentation.
  • Coordinate with vendors for hardware warranty repair/replacement.
  • Collaborate with Level 3 support and project teams for service enhancements, maintenance, and upgrades.
  • Perform other duties as required.

COMPLEXITY & SCOPE

  • Dual accountability for two non-related functions; IT technology services and facilities operations in Canada.
  • Strategic alignment and prioritization of Canadian requirements within the broader IT corporate priorities.
  • Execute projects leveraging resources that do not directly report to this role
  • While this role’s primary focus of support is for The Campbell’s Company’s Canadian user base (both onsite and remote), the team aligned with this role is responsible for all IT end user devices across the entire Campbell’s corporation (~7K+ users) including employees, interns, contractors, all geographies (US, Canada, LATAM) and sites (Corporate, Plant, Warehouse, etc), excluding Plant-specific devices. Remote support requirements for this role will frequently extend to other geographies within Campbell’s enterprise as part of this broader team.
  • This role will interact with a large list of vended partners including – but not limited to – HCL, Microsoft, Lenovo, Adobe, CDR Global, SHI, Canon, Staples, et al.
  • The organization associated with this role will have a critical role in all Campbell’s acquisitions (eg. provisioning of equipment and software and assimilation into the Campbell’s network) as well as divestitures (eg. decommissioning of equipment and separation from the Campbell’s network).

MINIMUM REQUIREMENTSEducation:Bachelor’s degree (Engineering or Technology discipline)Experience:Minimum 3 years in Information Technology, project management experience is considered an assetSkills, Knowledge & Behaviours:

  • Exceptional oral and written communication skills & interpersonal skills
  • Ability to build, maintain and extend relationships across the organization
  • Ability to manage and direct activities of non-direct reports
  • Ability to perform business and process analysis
  • Extensive knowledge of IT portfolio management
  • A high level of technical support capability is expected for this role, with proven expertise in independent troubleshooting of complex computer issues.

WORKING CONDITIONSPhysical Demands:Lifting/Lowering, Carrying, Pushing, Handling and Pinching (both hands), Wrist/Forearm, Fine Finger Movement, Reaching, Neck and Trunk MovementConditions of Work:Office setting, works independently and cooperatively, requires ~ 10-20% travelEnvironmental Concerns:Chair, Temperature/Climate, Lightning, Dust or Odors, extended periods of time sitting with the ability to move around and stretch frequentlySensory Requirements:Hearing, vision, reading, writing, speech, decision making, memory & numerical literacyMobility:Sitting, Standing, WalkingThe Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.