Company: Takeda
Location: Ontario
Expected salary:
Job date: Thu, 26 Jun 2025 06:12:28 GMT
Job description: working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams… Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable…
Takeda – Medical Science Liaison, Rare Diseases, Narcolepsy (Canada-wide) – Ontario
Company: Takeda
Location: Ontario
Expected salary:
Job date: Thu, 26 Jun 2025 03:37:54 GMT
Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionPURPOSE:The Medical Science Liaison supports medical and business strategies for compounds through field-based activities that align with overall medical objectives and scientific communication.This role establishes Takeda’s presence with key opinion leaders (KOLs), healthcare providers (HCPs), academic institutions and healthcare entities in the defined geographies for assigned therapeutic areas.Key responsibilities include:Providing medical insights, intelligence, and recommendations from the field to support the development and life-cycle management of Takeda compounds.Offering medical and scientific expertise to commercial partners as needed, within regulatory guidelines.Compliantly connecting customers to Takeda to advance medical strategy and improve patient outcomes.This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda’s Leadership Behaviors.KEY JOB ACCOUNTABILITIES:Externally focused KOL/HCP related activities are expected to comprise a minimum of 80% of responsibilities.Build and maintain professional relationships with KOLs/HCPs per individual territory plans developed by the Field Medical Lead.Map and profile KOLs/HCPs and other external stakeholder groups to support pre- and post-launch excellenceDemonstrate advanced knowledge regarding Takeda disease areas and products as assigned as well as the therapeutic area competitor landscape.Analyze, interpret and communicate complex scientific information and engage with KOLs/HCPs in a compliant, fair-balanced, and non-misleading manner.Support strategically aligned Takeda-sponsored research and appropriately assist with the facilitation of medical collaborative studies and investigator-initiated research processes.Display advanced knowledge of therapeutic area key intelligence topics/questions and effectively collect, interpret, and internally communicate medical insights from KOLs/HCPs to inform and refine medical strategies and/or tactics.Execute field-based medical education/other learning activities.Support the execution of advisory boards/consultancy meetings as needed.Identify and facilitate, as appropriate, partnership opportunities between KOLs/HCPs and Takeda.Participate in executing the medical strategy at medical conferences (e.g., staff medical booth, interact with KOLs/HCPs, cover key scientific sessions, internally communicate medical insights).Compliantly address unsolicited requests for medical information from health care professionals, including physicians, patient advocacy groups, medical institutions, pharmacy, etc.Ensure Medical Scientific Liaison (MSL) metrics (both quantitative and qualitative) are achieved.Complete all required customer activity documentation (e.g., CRM entries, insights capture, etc.), training, expense reporting, and other administrative responsibilities in a timely, accurate, and compliant manner.Assist with clinical education, publications, communications, training, and advisory/consulting programs to support KOLs’ and company initiatives as needed.Assist in identifying, evaluating, and screening qualified research sites for clinical investigation.Support clinical trials sites as required per the Enterprise Engagement Model.Provide subject matter expertise and clinical and scientific education as needed for cross-functional partners (i.e., internal training).Perform all company business in full compliance with all regulations (e.g., IMC, PAAB, etc.), company policies and procedures, and industry or legal requirements.COMPETENCIES:Occupational Knowledge and Skills:A strong scientific background with a thorough grasp of the pharmaceutical industry and an outstanding ability to think strategically and critically.Therapeutic knowledge – prior experience in a therapeutic area is preferred, with a proven ability to quickly gain an in-depth understanding of various disease areas.Well-versed in highly technical and scientific language to communicate with KOLs/HCPs, Medical Affairs, Research and Development, Marketing, as well as other key internal and external stakeholders.Firm understanding of the key phases, processes, and techniques involved in both the pre-clinical and clinical aspects of drug development.Understanding of the Canadian healthcare infrastructure, particularly the role of academic teaching and research institutes, as well as legislation (e.g., Food and Drug Act), IMC Code of Conduct, Clinical Practice Guidelines, general functions of TPD and provincial formularies, competitor activities, key customer groups, advocacy groups, and general market dynamics.Strong business acumen.Self-motivated and self-directed, with a proven track record of teamwork, leadership, timely decision-making, and results orientation in meeting objectives.Excellent presentation skills.Excellent oral and written communication skills, fostering respect and trust among peers, subordinates, superiors and external stakeholders through excellent interpersonal abilities.Ability to influence without authority and build relationships with key decision-makers.Digital competenciesAbility to collect, analyze, and interpret data to make informed decisions and drive business outcomes.Dedication to leading by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams.Proficiency in leveraging digital tools, platforms, Artificial Intelligence (AI) and other technologies (including Microsoft Office suite) to communicate with impact and perform tasks efficiently and effectively.Understanding of cybersecurity threats and best practices to protect sensitive information and systems.EDUCATION, LICENSES/CERTIFICATIONS, EXPERIENCE:Advanced degree (MD, PharmD, PhD) preferred in a related field, such as Health Sciences, preferred.Consideration will be given to candidates with relevant pharmaceutical industry experience, and/or clinical work, research, or academic endeavors.Minimum of 5+ years of experience in the pharmaceutical industry and/or relevant clinical experience, or an equivalent combination.Previous experience as an MSL an asset.Experience in the therapeutic area is preferred.Bilingual (English/French) is mandatory for positions located in QC.TRAVEL REQUIREMENTS:This is a field-based position.Willingness to travel to various meetings or client sites, including overnight trips. Some international travel may be required.Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations CAN – Remote (Ontario)Worker Type EmployeeWorker Sub-Type RegularTime Type Full time
Technical Sales Coordinator (remote opportunity, Canada-wide) – iNTERFACEWARE – Toronto, ON
Company: iNTERFACEWARE
Location: Toronto, ON
Expected salary:
Job date: Fri, 11 Oct 2024 05:05:48 GMT
Job description: We are seeking a proactive Sales Coordinator to support our growing sales team. Reporting to the Vice President, Sales & Marketing, this role will help ensure smooth sales, operational, and administrative processes.The Sales Coordinator’s key objectives are to proactively enhance the quality of service and to help clients better leverage the Iguana solutions. Working alongside the Account Managers and Support Team, the Sales Coordinator acts as a technical liaison between the client and the organization, facilitating communication, advocating on the client’s behalf, and ensuring the right stakeholders are involved in projects, communications, and decision-making.The ideal candidate is an ambitious self-starter, adaptable, technically skilled, and ready to take initiative. Experience in the technology sector is essential to effectively promote and support our technical product aimed at developers.Your primary responsibilities will include, but are not limited to:
- Understand clients’ business and technical requirements.
- Anticipate downstream impacts of changes and proactively mitigate risks associated with updates.
- Identify and drive improvements to enhance the stability and scalability of technical infrastructure.
- Approach problems with proactive, solution-oriented thinking to ensure effective platform adoption.
- Conduct regular meetings with the customer success manager to ensure ongoing satisfaction and monitor technical projects.
- Identify opportunities to improve and optimize existing processes.
- Address customer inquiries and manage complex support issues that extend beyond typical help desk requests.
- Serve as a direct escalation point for high-impact support cases and projects.
- Provide customer feedback and highlight potential opportunities to relevant internal teams.
You will bring:
- Proven work experience in a Sales Coordinator, Technical Account Manager or similar client facing role.
- Experience dealing with large customers and complex support issues.
- Strong customer orientation and service skills.
- An engaged, pro-active, and driven attitude.
- Proven ability to build rapport, trust, and respect with customer contacts at any level – from tactical to executive.
- Solid technical background with hands on experience in digital technologies.
- Knowledge of the healthcare industry.
- An ability to grasp customers’ business objectives.
- Excellent verbal and written communication skills.
- Team player and able to work independently without supervision.
- Ability to influence, coordinate and interact internal and external stakeholders.
About iNTERFACEWARE
For over 20 years, iNTERFACEWARE Inc. has been the backbone of healthcare IT. We’ve successfully completed over 26,000 implementations, making our integration solutions more powerful and widespread than any other platform in the healthcare ecosystem. Our technology enables organizations to exchange data effortlessly and streamline workflows, helping to improve efficiency across the healthcare industry and beyond.Our Core Values
- We value communicating well, being kind unto others, choosing to be vulnerable and always being honest.
- We focus on understanding the core of problems from first principles without being afraid to question received wisdom.
- We approach problem solving iteratively, simplifying not complicating.
- We embrace curiosity, with an interest in understanding business and technology.
- We prioritize the use of code in everyday data solutions.
- We work hard to make solutions that we can be proud of and use ourselves.
Our Work Environment
- We value a work-life balance—you get 3 weeks holiday to start.
- 100% virtual work environment—our staff often work in sunny places!
- Comprehensive health and wellness benefits package.
- We are committed to nurturing and training our people.
iNTERFACEWARE is an equal opportunity employer committed to providing accommodations for persons with disabilities and supporting diversity and inclusion within our work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable interview process.Powered by JazzHR
The company is looking for a Sales Coordinator to support the sales team, with a focus on enhancing service quality and helping clients utilize their solutions. The ideal candidate should have experience in the technology sector. Responsibilities include understanding client requirements, driving improvements, and addressing customer inquiries. The company values communication, problem-solving, and work-life balance. They are committed to providing accommodations for persons with disabilities and supporting diversity and inclusion within the work environment.