Company: Compass Group
Location: Toronto, ON
Expected salary: $22 per hour
Job date: Thu, 03 Apr 2025 22:19:56 GMT
Job description: Working Title: Corporate Concierge, CIBC Square, Toronto ON
Employment Status: Full-Time
Starting Hourly Rate: $22.00 per hour
Address: 81 Bay Street, Toronto,ON, M5J0E7
New Hire Schedule: M-F, flex schedule between 7am-9pmYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryJoin us now and point your career forward! Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Our company is seeking a highly motivated and organized Corporate Concierge to join our team. The Concierge is responsible for delivering exceptional customer experiences, and always ensuring guest satisfaction within the conference center and premium dining floors, assisting with the support of catering and event operations as needed. This is a Monday to Friday role, and associates must be able to work flexible hours, either opening or closing, depending on business requirements.Now, if you were to come on board as our we’d ask you to do the following for us:
- · Greet each guest or client warmly and builds memorable experiences for all guests.
- Coordinate service based on each client’s individual needs, according to event BEOs (Banquet Event Orders).
- · Accommodate guest requests in a timely and courteous manner, ensuring follow-up if necessary.
- · Use a “personal touch” in all email correspondence with clients before, during, and after events.
- · Work with the client team and onsite booking system to coordinate movement and bookings throughout the conference center and premium dining floors.
- · Collaborate with the Events Team to address needs on the conference floors and premium dining floors.
- · Demonstrate the ability to think creatively and solve problems based on the needs of the business.
- · Anticipate, identify, communicate, and seek solutions for operational challenges.
- · Manage incoming phone calls and client requests in a timely manner. Read and respond to email correspondence as required.
- · Always follow client and company policies.
- · Always maintain a professional appearance and demeanor.
- · Support the Events team with tasks such as managing reception areas, arranging buffet labels, dietary labels, Visitor Management System, and ensuring the proper distribution of name badges.
- · Collaborate with clients to detail meetings as assigned.
Think you have what it takes to be our Corporate Concierge? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- · Minimum 3 years’ experience in administration or customer service
- · Strong communication and analytical skills, well-developed interpersonal skills, excellent written and verbal communication skills
- · Well-developed organization skills, ability to adapt to changing circumstances with ease
- · Proficiency in Event Management Software, EMS is a bonus
- · Proficiency in Microsoft Suite (Word, Excel, Outlook, PowerPoint)
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.
