Marketing Specialist, Content and Partnerships – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Tue, 24 Dec 2024 23:23:01 GMT

Job description: Requisition ID: 212626Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The role:
Driving impactful content marketing initiatives within Global Wealth Marketing, this role contributes to the overall success of integrated marketing for MD Financial, Scotiabank Healthcare+ and Medicus. As our Marketing Specialist, you’ll help to craft and distribute compelling content and manage key partnerships that support physicians and their families across Canada. This role focuses on tactical implementation and day-to-day management of multi-channel marketing initiatives, including ads, email, and blog content, and works closely with the senior manager, content marketing.Is this role right for you? In this role you will:Partnership Execution:

  • Manage day-to-day partnership activities and campaign execution, aligned with strategic objectives.
  • Create engaging materials for partner communications and meetings, supporting senior management in relationship management.
  • Ensure timely delivery of contractual marketing obligations.
  • Develop and maintain comprehensive multi-channel marketing and content calendars for BNS and MD Financial initiatives.

Content Development and Distribution:

  • Create and execute compelling physician-centric content across various channels, ensuring alignment to strategic objectives and specifications.
  • Manage MD’s personalized and segmented email and partner publication programs with content tailored to physicians’ career and life stages.
  • Collaborate with MD Financial and Scotiabank Healthcare+ Marketing teams to plan, publish and amplify content supporting customer journey maps.
  • Transform complex financial information into engaging, accessible content.

Campaign Coordination:

  • Execute multi-channel marketing campaigns as directed by senior management, ensuring alignment with business priorities and growth targets.
  • Coordinate lead generation campaigns across various teams to meet marketing qualified lead (MQL) targets.
  • Track and optimize campaign performance, providing regular reporting updates to management.

Technology Management and Maintenance:

  • Manage email and content publishing platforms and project management tools to maintain system efficiency.
  • Work with internal teams and vendors to troubleshoot issues, implement updates, and integrate new features as needed.
  • Oversee user access, security protocols, and data integrity within platforms.
  • Provide platform training and support to team members.
  • Stay informed about emerging technologies and recommend improvements to enhance collective capabilities.

Stakeholder Communication:

  • Build effective working relationships across teams, including the broader marketing organization, Technology, Compliance, Legal, and relevant vendors and agencies.
  • Deliver clear and timely project and campaign updates to stakeholders.
  • Identify and escalate issues requiring senior management attention.

Operational Excellence:

  • Implement efficient operations while adhering to business controls and risk management practices.
  • Support and act in accordance with Scotiabank’s values: accountability, passion, integrity, and respect.
  • Foster an inclusive team environment that values and appreciates diverse perspectives.

Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • University degree or community college diploma in marketing, communications, or business, or equivalent experience.
  • 2-4 years of marketing experience with experience in digital, email, or content marketing.
  • Understanding of the financial services and wealth management industry.
  • Canadian healthcare sector knowledge is an asset.
  • Proficiency in MS Office, marketing automation tools, and project management methods or software.
  • Bilingualism (English/French) is an asset.

What’s in it for you?

  • A rewarding career path with diverse opportunities for professional development
  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.
  • An organization committed to making a difference in our communities – for you and our customers.
  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
  • Hybrid working environment allowing for work/life balance.

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

A Marketing Specialist role is available to drive impactful content marketing initiatives within Global Wealth Marketing at Scotiabank, contributing to the success of MD Financial, Scotiabank Healthcare+, and Medicus. The role involves managing partnerships, developing and distributing content, coordinating campaigns, managing technology, and communicating with stakeholders. Required skills include a degree in marketing or related field, 2-4 years of marketing experience, knowledge of the financial services and healthcare sectors, proficiency in MS Office and marketing tools, and bilingualism. The role offers professional development opportunities, a culture of teamwork, and a hybrid working environment. Scotiabank is committed to diversity, inclusion, and making a difference in communities.

SEO Content Creator – CMC, Drupal, Acquia, Azure DevOps – Teamrecruiter.com – Toronto, ON

Company: Teamrecruiter.com

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Dec 2024 23:30:16 GMT

Job description: One of our Higher Education clients is looking for SEO Content Creator (Drupal, Acquia, CMS, Azure)Length: 12 months contract with the possibility of ExtensionLocation: Toronto, ON – Hybrid (a mix of home and in-office workdays)ROLE OVERVIEW
To support continued platform development and site migration, the DXP team is seeking a Content Creator specializing in SEO. This position will play a vital role in supporting the DXP solution by supporting the planning, development, editing and preparation of web site content in support of the team’s site migration efforts. The particular emphasis of this role will be on creation of SEO content, as well as supporting other content creation activities as required.
The Content Creator develops compelling and relevant content for the web site and other digital properties. They create written content, messaging and headlines that align with the brand and strongly engages the target audience. They shape the narrative and ensures consistent messaging across various channels. The SEO specialist crafts effective content to rank on search engines, supporting both technical and content SEO efforts. This includes being able to conduct meaningful SEO research, engage in relevant keyword planning, develop meta tiles and descriptions and support incorporation of keywords into written content.Responsibilities of the role include:

  • Conducting keyword research and identifying optimal keyword strategies for strong search engine performance in delivering on desired outcomes
  • Development of all SEO content, including compelling and relevant meta titles and meta descriptions for site content
  • Ensuring strong technical SEO performance of sites as they are migrated
  • Supporting the planning and development of the experiences and user journeys to be supported by each web site
  • Contributing to the development and structuring of site navigation and page hierarchy to support the planned experience
  • Requirements gathering, facilitating workshops and conducting interviews, research and analysis to identify desired content and shape key messages
  • Actively engaging in the review of existing site content with client groups and identifying and planning existing content to be migrated adapted, new content to be developed and content to be removed in delivering on the planned experience.
  • Editing and refining input content to create coherent and aligned content
  • Collaboratively working with the content team to effectively prioritize, plan and integrate desired keywords into new site content.
  • Collaborating with artists, designers, marketing, developers and analysts to create a refined and integrated experience
  • Identifying, selecting, editing other supporting content and media
  • Ensuring brand consistency and alignment in all delivered content

Education

  • A degree in Business, Marketing, Information Technology Services or a related field

Experience:

  • At least five years of hands-on experience in large, complex environments
  • A minimum of three years of progressive experience researching, building and refining web content
  • A minimum of three years of progressive experience in reserching, building and optimizing web site SEO content

REQUIRED SKILLS
Skills sought in a successful candidate include:

  • Expertise in both technical and content-based search engine optimization activities.
  • Strong keyword analysis and research skills, and the ability to identify and craft meaningful target SEO keywords to support enhanced search results for content.
  • Proven expertise in writing strongly performing meta tags and meta descriptions that uniquely position web site content.
  • Strong consulting expertise and the ability to independently identify, investigate and recommend appropriate approaches and strategies
  • Experience in planning, structuring, aligning and organizing content for engagement and meaning
  • Strong marketing and communication abilities and the ability to design and develop engaging content that supports priority outcomes
  • Deep expertise in research, facilitation, interviewing and compiling input to support content creation
  • Audio, photo and video editing skills and experience working with common toolsets and media content types and related software
  • Strong design and layout skills
  • Demonstrated ability to support creation of coherent designs and sustain brand alignment
  • Strong planning, organizational and management skills
  • Exceptional ability to collaborate and consult with a variety of people, including creative, technical, subject matter and executive audiences
  • Superior oral and written communication and interpersonal skills, including excellent active listening skills
  • Problem-solving and root cause analysis skills
  • Experience working in an agile mode of operations
  • Strong experience with content creation and editing in Content Management Systems (CMS).
  • Experience working with Drupal 10, Drupal multisite and Acquia Site Studio is highly desirable
  • Experience managing work in Microsoft Azure DevOps
  • Higher education or public sector experience is highly desirable

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.The recruiter in charge of this role is San.If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.Please note that this is the most up to date version of job description available at this time – During
Client Interview you will receive additional information – variance may apply!Please note: Adherence to our end client’s vaccination policy is a requirement.Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!Teamrecruiter.com IncTeamrecruiter.com is a provider of staffing and recruitment services to Fortune 500 and emerging growth companies across North America. Our consultants and account representatives work internally or externally with our clients assisting them…

A Higher Education client in Toronto is seeking an SEO Content Creator to support platform development and site migration efforts. The role involves creating compelling web content, conducting keyword research, and optimizing content for search engines. The ideal candidate will have experience in SEO, content creation, and working with CMS like Drupal and Acquia. Strong communication, organizational, and technical skills are required. Interested candidates are encouraged to apply with their updated resume.

Channel & Content Specialist – Canadian Tire – Toronto, ON

Company: Canadian Tire

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Dec 2024 23:42:11 GMT

Job description: What you’ll doThe Content & Channels Specialist will develop, execute, and optimize content across various digital channels to enhance our brand presence and engage our target audience. The ideal candidate is an innovative and skilled storyteller with a deep understanding of digital media and a passion for creating impactful content. They will be able to operate effectively in an agile and feedback-rich environment that is fast-paced, solution-focused, and highly collaborative. We seek a proactive, innovative individual who thrives in dynamic and evolving environments. The ideal candidate will be comfortable navigating ambiguity and can envision and build plans as they go. While independence and self-direction are key, you’ll also have the support of a collaborative team to help you succeed.Content Creation:Develop high-quality, engaging, and relevant content across multiple formats, including blog posts, social media updates, newsletters, videos, infographics, and more.Collaborate with internal teams and external partners to produce content that aligns with our brand voice and marketing goals.Channel Management:Manage and optimize content distribution across various enterprise communication platforms, including Employee Intranet, Employee Social Channel, Corporate Website, and LinkedIn (and others as assigned).Collaborate with stakeholders to design and build new features and functionalities, recommending integrations to meet user needs.Strategic Planning:Develop and implement a comprehensive content and channel strategy aligned with overall communication objectives.Conduct audience research to understand target demographics and tailor content accordingly.Content Calendar ManagementDevelop and maintain a content calendar to ensure timely content delivery across all channels.Coordinate with internal teams to align content schedules with product launches, promotions, and other key initiatives.Monitoring & Analytics:Monitor channel performance and audience feedback, using analytics tools and adjust strategies to maximize reach and engagement.Use analytics tools to track content performance, generate insights, and report on key performance indicators (KPIs) to stakeholders.Collaboration & Communication:Work with cross-functional teams to ensure cohesive messaging and branding.Act as a point of contact for channel and content-related inquiries.Innovation & Trends:Stay up-to-date with industry trends, emerging technologies, and best practices in channel experience design and content marketing.Propose innovative ideas to enhance our channel and content strategy to maintain a competitive edge.What you bring3+ years in a relevant industry and/or roleBachelor’s degree in communications, Journalism, Marketing, or related field (experience prioritized)Experience with content creation, communication planning, channel management, or a related roleProven track record of managing content across various digital channelsStrong writing, editing, and storytelling skills with attention to detailPractice in managing communication during complex and sensitive situations, ensuring brand messages are consistent and appropriateProficiency with Microsoft Suite – experience with SharePoint and/or Viva Engage is considered an assetBasic skills graphic design and video production/editing skills using tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or Canva. Experience with multi-media content creation is considered an assetStrong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions to optimize content performanceAbility to quickly adapt to new technologies, trends, and industry changes while maintaining a strategic approachMinimum of two days/ potentially more onsiteHybridWe value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.#LI-NV1About UsCanadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there’s a place for you here.Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

The Content & Channels Specialist will develop, execute, and optimize content across digital channels to enhance brand presence and engage the target audience. Responsibilities include content creation, channel management, strategic planning, content calendar management, monitoring & analytics, collaboration, and innovation. The ideal candidate has experience in content creation, communication planning, channel management, strong writing skills, proficiency with digital tools, and the ability to adapt to new technologies. The position requires a minimum of two days onsite, offers a hybrid work model, competitive salaries, and benefits. The company is committed to diversity, inclusion, and belonging and welcomes candidates from equity-seeking groups. Accommodations for the application and interview process are available.

DXP Content Creator – CMC, Drupal, Acquia, Azure DevOps – Teamrecruiter.com – Toronto, ON

Company: Teamrecruiter.com

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Dec 2024 23:38:00 GMT

Job description: One of our Higher Education clients is looking for DXP Content Creator – CMC, Drupal, Acquia, Azure DevOpsLength: 12 months contract with the possibility of ExtensionLocation: Toronto, ON – Hybrid (a mix of home and in-office workdays)ROLE OVERVIEW
To support continued platform development and site migration, the DXP team is seeking a Content Creator. This position will play a vital role in supporting the DXP solution by supporting the planning, development, editing and preparation of web site content in support of the team’s site migration efforts.
The Content Creator develops compelling and relevant content for the web site and other digital properties. They create written content, messaging and headlines that align with the brand and strongly engages the target audience. They shape the narrative and ensures consistent messaging across various channels. The content creator refines and adapts content in response to interaction results and feedback to optimize engagement and ensure that delivered content has the desired impact in guiding and shaping user experience.RESPONSIBILITIES OF THE ROLE INCLUDE:

  • Supporting the planning and development of the experiences and user journeys to be supported by each web site
  • Contributing to the development and structuring of site navigation and page hierarchy to support the planned experience
  • Requirements gathering, facilitating workshops and conducting interviews, research and analysis to identify desired content and shape key messages
  • Actively engaging in the review of existing site content with client groups and identifying and planning existing content to be migrated adapted, new content to be developed and content to be removed in delivering on the planned experience
  • Developing, editing and refining content to create coherent and aligned messaging and voice in delivering the planned experience
  • Collaborating with artists, designers, marketing, developers and analysts to create a refined and integrated experience
  • Identifying, selecting, editing other supporting content and media
  • Ensuring brand consistency and alignment in all delivered content

Education

  • A degree in Business, Communications, Marketing, ITS or a related field

Experience:

  • At least five years of hands-on experience in large, complex environments
  • A minimum of three years of progressive experience in researching, developing and refining web content

REQUIRED SKILLS
Skills sought in a successful candidate include:

  • Strong consulting expertise and the ability to independently identify, investigate and recommend appropriate approaches and strategies
  • Experience in planning, structuring, aligning and organizing content for engagement and meaning
  • Strong marketing and communication expertise and the ability to design and develop engaging content that supports priority outcomes
  • Deep expertise in research, facilitation, interviewing and compiling input to support content creation
  • Audio, photo and video editing skills and experience working with common toolsets and media content types and related software
  • Strong design and layout skills
  • Demonstrated ability to support creation of coherent designs and sustain brand alignment
  • Strong planning, organizational and management skills
  • Exceptional ability to collaborate and consult with a variety of people, including creative, technical, subject matter and executive audiences
  • Superior oral and written communication and interpersonal skills, including excellent active listening skills
  • Problem-solving and root cause analysis skills
  • Experience working in an agile mode of operations
  • Strong experience with content creation and editing in Content Management Systems (CMS).
  • Experience working with Drupal 10, Drupal multisite and Acquia Site Studio is highly desirable
  • Experience managing work in Microsoft Azure DevOps
  • Higher education or public sector experience is highly desirable

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.The recruiter in charge of this role is San.If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.Please note that this is the most up to date version of job description available at this time – During
Client Interview you will receive additional information – variance may apply!Please note: Adherence to our end client’s vaccination policy is a requirement.Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!Teamrecruiter.com IncTeamrecruiter.com is a provider of staffing and recruitment services to Fortune 500 and emerging growth companies across North America. Our consultants and account representatives work internally or externally with our clients assisting them…

Our Higher Education client in Toronto is seeking a DXP Content Creator on a 12-month contract with the possibility of extension. The role involves creating compelling web content, shaping narratives, and ensuring consistent messaging across various channels. Responsibilities include developing content, supporting user journeys, collaborating with team members, and ensuring brand consistency. The ideal candidate will have experience in web content development, strong communication skills, and proficiency in CMS systems like Drupal and Acquia. Interested applicants can apply with their resume through the recruiter named San.

Director, Brand Content Experience – ServiceNow – Toronto, ON

Company: ServiceNow

Location: Toronto, ON

Expected salary:

Job date: Sun, 22 Dec 2024 05:48:28 GMT

Job description: Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today – ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionThe Brand Content team, which includes thought leadership and social media, is seeking a Director of Content Experience to lead the development of a new external content hub. This hub will be designed with our brand audiences in mind, serving as a destination to increase brand affinity, foster engagement, and drive repeat visits that nurture prospects for more qualified down-funnel activities. We will collaborate with both an agency and our internal digital teams to create this experience. The hub will feature a mix of brand storytelling, thought leadership, and proprietary market research.As the central lead for the hub’s content and experience strategy, this role demands an experienced, influential leader who can leverage content marketing best practices, performance data, and audience insights to deliver relevant, engaging, and personalized content aligned with ServiceNow’s global and regional business goals.In close collaboration with our brand content editorial and activation teams, this individual will establish and manage a master editorial calendar, identify new content needs and formats, and set publishing cadences to ensure a steady flow of fresh content that meets user demands. They will also work cross-functionally with regional and executive marketing, global and regional communications, brand creative, and brand media teams to create integrated amplification plans that drive traffic to the hub during launch and key moments throughout the year.This role will closely partner with the digital team to continuously leverage performance data and user insights to optimize content, recommend adjustments to hub features and functionalities, and help prioritize strategic updates to enhance the user experience.Reporting to the Head of Brand Content, this role will be supported by at least two content management leads and dedicated project management resources to assist with timeline management, budgeting, internal stakeholder coordination, and agency operations.This role is ideal for a forward-thinking integrated content marketer who is passionate about creating and promoting meaningful, user-first content experiences that resonate with a global audience. The ideal candidate will have a strong strategic vision, deep expertise in content marketing and user experience, and a keen eye for elite-level content.Key Responsibilities:Lead the creation of a comprehensive content and publishing strategy for the brand’s content hub, ensuring that content themes, formats, and cadence align with business objectives, user engagement, and industry best practices.Collaborate with thought leadership managing editors, researchers, brand creative leads, and brand content activation teams to develop and maintain a central hub calendar that ensures timely content delivery for publishing and maximizes the impact of new content through supporting activation plans.Act as the primary strategic liaison between the Brand Content team and our external agency, overseeing the development and execution of the hub’s user experience and visual identity. Partner with project management to ensure deliverables align with expectations and key milestones are achieved on time.Manage relationships with regional and executive marketing teams, establishing clear content delivery expectations and publishing deadlines to ensure the consistent development and publication of high-quality global and localized hub content.Lead and manage cross-functional self-publishing initiatives (to be implemented post-launch), establishing content quality standards, localization guidelines, and necessary governance frameworks and approval processes within the publishing workflow.Showcase content & experience strategies and relevant updates to leadership through clear recaps and executive summaries.Spearhead the development of a 360-degree marketing launch strategy for the hub, in collaboration with brand creative, brand media, social, and comms teams. Although not directly responsible for producing all promotional content, this role will establish the strategic campaign goals and collaborate with relevant marketing leads to provide amplification recommendations, ensuring that the cross-functional delivery of marketing assets aligns with overarching objectives.Oversee dynamic content strategy, tracking and tagging, partnering with SEO to ensure content is organized and discoverable.Empower their team to act as the final quality checkpoint for published content, ensuring compliance with brand guidelines, content usage rights, and legal requirements; this role will oversee the quality assurance process by establishing clear protocols and standards for the team to follow and providing support as needed to ensure the team upholds these standards effectively.Collaborate with the digital team to establish quarterly KPIs and continuously evaluate performance metrics and site analytics, using these insights, along with evolving trends and organizational objectives, to refine and adapt the content strategy as needed.QualificationsCompetencies:Executes with agility: Sets aggressive yet realistic time frames to support objectives. Rejects complexity when it doesn’t add value. Facilitates the sharing of best practices. Identifies new business opportunities. Maintains a balance of resources across multiple initiatives and organizational units.Moves fast while connecting the dots: Resourcefully gathers relevant information to understand delays or barriers and proactively suggests solutions. Encourages cross-functional analysis. Makes tough decisions. Promotes adaptability and agility, and considers multiple scenarios to prepare for potential changes.Collaborates and influences: Builds coalitions among multiple stakeholders. Takes clear steps to address barriers to collaboration and skillfully resolves difficult interpersonal situations. Maintains regular contact with key stakeholders and navigates political currents with tact while building enthusiasm toward ideas.Empowers to drive better work: Emphasizes the importance of data-driven decision-making. Empowers teams to question established ways of working and pushes decision-making to the appropriate level. Fosters accountability while eliminating barriers to team performance.Inspires purpose: Communicates messages to all levels of the organization, provides clarity around the vision and values. Creates a sense of energy and optimism. Embraces and expresses commitment to the organization’s purpose and models ethical leadership.Always learning: Creates a learning environment where individuals can reflect openly on their successes and failures. Shares personal stories and lessons to guide others in their development. Asks for feedback, responds well to criticism, and takes on complex assignments to hone skills and learn from experiences.Desired Skills & Experience15+ years’ experience in content marketing/content strategy with an emphasis on digital experiences, at either an agency or in-house team, with at least 7+ years’ experience leading a team of direct reports and/or senior stakeholdersProficiency in digital content experience areas such as user experience, user interactivity, with a strong grasp on industry best practices and digital user journeys.Results-driven, and comfortable with both the analytical and creative sides of marketing, with experience reviewing and assessing performance data and insights to build elite-level content recommendationsDemonstrated ability to influence and work across functions within and outside of marketing, building relationships to drive results, and experience communicating and presenting to C-level executives.Experience working within B2B brands is appreciated; agility in hypergrowth environments necessary.While technical digital skills like coding languages or front- and back-end development are neither required nor expected for this role, candidates should possess experience in digital content management tasks, including content scheduling, approval workflows, content archiving, metadata development, and SEO best practices.Bachelor’s degree in Business, Marketing or related field.Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. .Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. They are looking for a Director of Content Experience to lead the development of a new external content hub. The role involves collaborating with internal and external teams to create engaging, personalized content that aligns with business goals. The ideal candidate will have a strong strategic vision, content marketing expertise, and user experience knowledge. The role also involves overseeing the hub’s launch strategy, managing relationships with stakeholders, and continuously optimizing content based on performance metrics. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Crawford & Company – CA- Content Claims Specialist – Field / Spécialiste en réclamations de biens – sur les lieux – London, ON

Company: Crawford & Company

Location: London, ON

Expected salary:

Job date: Thu, 19 Dec 2024 01:49:44 GMT

Job description: Why Crawford? :2024-26674 Position Summary:We are currently recruiting for a Content Claims Specialist – Field to join our team in London, Ontario, Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations:

  • With a high focus on customer service, edjuster’s Content Claims Specialist – Field act as an intermediary between the Insurance Company’s property adjusters, and their policyholders assisting with the inventory and valuations of the policyholder’s/claimant’s total loss contents, which are most commonly caused by theft, water, fire and other perils.
  • Edjuster focuses on the accurate and timely processing of content claims, via the use of edjuster’s claims handling methodology and its content claims processing and pricing platform– exclaim.
  • Edjuster employees operate from their appropriately set up and equipped home-based offices and are consistently (daily/weekly basis) assigned new claim files.
  • edjuster’s Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked/time spent per task as well as fulfilling all of their required administrative job duties.

Responsibilities:As part of this role, responsibilities included, but are not limited to the following:

  • Conduct onsite visit to meet the adjusters/policyholders and other industry vendors and conduct the inventory of the total loss contents.
  • Ensure consistent and quality/turnaround of all claims in accordance with the Company’s productivity and performance standards.
  • Work with the support of other teams at edjuster to organize/direct the resources required for completing the inventory and LKQ valuation of all total loss contents in an efficient and effective manner per productivity standards.
  • Adhere to edjuster Inc.’s commitment to timely and informative updates on the content claims process to adjusters/policyholders.
  • Complete/submit detailed work/time logs daily, for all claim task completed.
  • Maintain claim related notes in the Company’s platform exclaim, related to various tasks involved in handling the claim.
  • Ensure timely and accurate completion/pricing of all outstanding items, which have not been priced via other teams and adhering to Like, Kind and Quality (LKQ) standards.
  • Consistently promote edjuster’s brand, image, and reputation in a professional and positive manner.
  • May be exposed to diverse conditions (cold, heat, rain, debris, etc.).

Requirements:

  • A Secondary School diploma.
  • Ability to work independently in most circumstances, with minimal supervision.
  • Some prior background/experience in the Property claims industry would be considered an asset.
  • Be able to provide an adequate workspace, free of noise.
  • Employee must provide their own high-speed internet service.
  • Company equipment including laptop will be provided. It is the employee’s responsibility to care and maintain the equipment, as per policy.
  • Reliable transportation required
  • Valid driver’s license is required
  • Regular travel to loss sites is required
  • Occasional Overnight travel may be required, any business-related expense would be covered by edjuster.
  • Strong computer skills (Office 365 & Windows 10).
  • Strong communication skills.
  • Demonstrated ability to adapt to change and new technology.
  • Willingness to learn and continuously improve.

Additional Information:We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.#LI-Remote#LI-CD1
#LI-RT1

Outlier – AI Content Editor – Vaughan, ON

Company: Outlier

Location: Vaughan, ON

Expected salary:

Job date: Thu, 19 Dec 2024 08:51:50 GMT

Job description: -intensive freelance opportunity is remote and the hours are flexible, so you can work whenever is best for you You may…: Estimated up to £11 to £27 GBP per hour Canada: Estimated up to $20 to $48 CAD per hour Australia: Estimated up to $22 to $53…

Outlier – Content Editor – Part Time Work From Home – Burlington, ON

Company: Outlier

Location: Burlington, ON

Expected salary:

Job date: Thu, 19 Dec 2024 08:54:13 GMT

Job description: Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced English writer who would like to lend your expertise to train AI models?About the opportunity:

  • Outlier is looking for talented writers with fluency in English to help train generative artificial intelligence models
  • This reading and writing-intensive freelance opportunity is remote and the hours are flexible, so you can work whenever is best for you

You may contribute your expertise by…

  • Reading English text in order to rank a series of responses that were produced by an AI model
  • Writing and rewriting prompts and responses, which may involve research and fact-checking
  • Assessing the factuality and relevance of text produced by AI models

Examples of desirable expertise:

  • Experience as a professional writer or editor
  • Currently enrolled in or completed a bachelor’s degree or higher in a writing-related discipline at an accredited institution
  • A strong sense of writing style paired with exceptional English-language spelling and grammar as well as logic and reasoning skills
  • Attention to detail and the ability to explain clearly the strengths and weaknesses of a given piece of text

Payment:

  • Currently, pay rates for core project work by English writing experts in the US range from $15 to $35 USD per hour
  • UK: Estimated up to £11 to £27 GBP per hour
  • Canada: Estimated up to $20 to $48 CAD per hour
  • Australia: Estimated up to $22 to $53 AUD per hour
  • New Zealand: Estimated up to $25 to $58 NZD per hour
  • Rate conversions as of 10/24/2024
  • Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

Note: We do not currently accept resumes that are direct LinkedIn exports.PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the and our internal policies and programs designed to protect personal data.This is a 1099 contract opportunity on the platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.

Outlier – Content Editor – Sudbury, ON

Company: Outlier

Location: Sudbury, ON

Expected salary:

Job date: Thu, 19 Dec 2024 08:54:41 GMT

Job description: Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced English writer who would like to lend your expertise to train AI models?About the opportunity:

  • Outlier is looking for talented writers with fluency in English to help train generative artificial intelligence models
  • This reading and writing-intensive freelance opportunity is remote and the hours are flexible, so you can work whenever is best for you

You may contribute your expertise by…

  • Reading English text in order to rank a series of responses that were produced by an AI model
  • Writing and rewriting prompts and responses, which may involve research and fact-checking
  • Assessing the factuality and relevance of text produced by AI models

Examples of desirable expertise:

  • Experience as a professional writer or editor
  • Currently enrolled in or completed a bachelor’s degree or higher in a writing-related discipline at an accredited institution
  • A strong sense of writing style paired with exceptional English-language spelling and grammar as well as logic and reasoning skills
  • Attention to detail and the ability to explain clearly the strengths and weaknesses of a given piece of text

Payment:

  • Currently, pay rates for core project work by English writing experts in the US range from $15 to $35 USD per hour
  • UK: Estimated up to £11 to £27 GBP per hour
  • Canada: Estimated up to $20 to $48 CAD per hour
  • Australia: Estimated up to $22 to $53 AUD per hour
  • New Zealand: Estimated up to $25 to $58 NZD per hour
  • Rate conversions as of 10/24/2024
  • Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

Note: We do not currently accept resumes that are direct LinkedIn exports.PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the and our internal policies and programs designed to protect personal data.This is a 1099 contract opportunity on the platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.

Outlier – AI Content Writer – Hamilton, ON

Company: Outlier

Location: Hamilton, ON

Expected salary:

Job date: Thu, 19 Dec 2024 08:54:52 GMT

Job description: Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced English writer who would like to lend your expertise to train AI models?About the opportunity:

  • Outlier is looking for talented writers with fluency in English to help train generative artificial intelligence models
  • This reading and writing-intensive freelance opportunity is remote and the hours are flexible, so you can work whenever is best for you

You may contribute your expertise by…

  • Reading English text in order to rank a series of responses that were produced by an AI model
  • Writing and rewriting prompts and responses, which may involve research and fact-checking
  • Assessing the factuality and relevance of text produced by AI models

Examples of desirable expertise:

  • Experience as a professional writer or editor
  • Currently enrolled in or completed a bachelor’s degree or higher in a writing-related discipline at an accredited institution
  • A strong sense of writing style paired with exceptional English-language spelling and grammar as well as logic and reasoning skills
  • Attention to detail and the ability to explain clearly the strengths and weaknesses of a given piece of text

Payment:

  • Currently, pay rates for core project work by English writing experts in the US range from $15 to $35 USD per hour
  • UK: Estimated up to £11 to £27 GBP per hour
  • Canada: Estimated up to $20 to $48 CAD per hour
  • Australia: Estimated up to $22 to $53 AUD per hour
  • New Zealand: Estimated up to $25 to $58 NZD per hour
  • Rate conversions as of 10/24/2024
  • Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

Note: We do not currently accept resumes that are direct LinkedIn exports.PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the and our internal policies and programs designed to protect personal data.This is a 1099 contract opportunity on the platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.