Company: Manulife
Location: Toronto, ON
Expected salary:
Job date: Sun, 09 Mar 2025 07:28:33 GMT
Job description: campaigns, with a specific focus on supporting digital media and television. Align marketing efforts with sales objectives… field. 2+ years of progressive experience in the marketing field, with proven expertise in digital media and television…
The content discusses the importance of aligning marketing efforts with sales objectives and emphasizes the significance of supporting digital media and television campaigns. It specifically mentions the need for at least 2 years of experience in the marketing field, with a focus on digital media and television.
Product Manager – Conversion (Save) – eBay – Toronto, ON
Company: eBay
Location: Toronto, ON
Expected salary:
Job date: Sun, 02 Feb 2025 04:14:55 GMT
Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the Team and role:This role is part of the Conversion Programs team and will drive customer facing communications flows. You will serve as the portfolio owner, including revenue targets, long-term strategy, roadmap, and execution.In this pivotal role, you will be at the forefront of shaping customer experiences through emails, push notifications, and in-app notifications triggered by eBay’s “save” feature such as saved search and saved seller. You’ll bring it all to life in close collaboration with your immediate partners: engineering, design, data science, and analytics teams! This is a highly visible role and you will work closely with various cross functional teams within eBay mainly on the Core Technology/Core Product side.If you are passionate about strategising for the marketplace economy, building highly contextual customer experiences in owned channels, and working in an agile manner with brilliant counterparts, come join us!What You Will Accomplish:The ‘CEO’ of your experience: defining and communicating the vision, strategy, and roadmap for the Save communications portfolio.Developing deep knowledge of eBay and its products with domain expertise in the owned channels of emails, push notifications, and in-app notifications.Building the roadmap in close collaboration with leadership and other team members.Implementing the roadmap by working with engineering, data science and design teams. Build MVPs, iterate fast and be the champion of execution perfection.Partner with Core Product who owns the overall Saves features to ensure seamless execution and customer experience.Writing requirements and communicating them to the Engineering teamsConducting AB tests: hypothesis building, test design, critical metric definitionWorking with analytics teams to measure the impact on success metricsCollaborating with creative team to improve content and designCollecting and analyzing customer and user feedback to improve the product.Prioritizing features and work items based on business value, user needs, and other criteria.Conducting market research and competitor analysis to find opportunities and threats.Facilitating communication and collaboration between the development team and partners.Tracking and reporting on your experience performance and key metrics.Continuously improving the roadmap and development processes.What You Will Bring:3+ years of strong product / business / marketing experience. Marketplace experience is strongly preferred.Technical Product Management experience or comparable experience working directly with Engineering teams (both front-end and back-end); technical understanding of building products / communications from scratch.Experience in developing emails, push notifications, and in-app notifications related to Save communications such as Saved Search or Saved Seller.Experience navigating highly sophisticated cross-functional projects end-to-end.Strong experience owner sense – ability to understand consumer needs and find simple and creative ways to address them.Execution – ability to ship quality experiences in a fast paced and iterative manner.Metrics driven – ability to build actionable metrics which can measure experience performance.Builds positive relationships across various teams within eBay; an active listener and clear communicator; can lead by influencing.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
eBay is a global ecommerce leader committed to changing the way the world shops and sells. They empower millions of buyers and sellers in over 190 markets worldwide. The Conversion Programs team is seeking a product manager to drive customer-facing communication flows, specifically focused on Save feature notifications. The role involves developing strategies, roadmaps, and executing plans in collaboration with various teams within eBay. The ideal candidate will have marketplace experience, technical product management skills, and the ability to build and analyze customer experiences. eBay is an equal opportunity employer and is committed to digital accessibility for people with disabilities.
Sr. Product Manager – Conversion (Save) – eBay – Toronto, ON
Company: eBay
Location: Toronto, ON
Expected salary:
Job date: Sun, 02 Feb 2025 01:27:46 GMT
Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the Team and role:This role is part of the Conversion Programs team and will drive customer facing communications flows. You will serve as the portfolio owner, including revenue targets, long-term strategy, roadmap, and execution.In this pivotal role, you will be at the forefront of shaping customer experiences through emails, push notifications, and in-app notifications triggered by eBay’s “save” feature such as saved search and saved seller. You’ll bring it all to life in close collaboration with your immediate partners: engineering, design, data science, and analytics teams! This is a highly visible role and you will work closely with various cross functional teams within eBay mainly on the Core Technology/Core Product side.If you are passionate about strategising for the marketplace economy, building highly contextual customer experiences in owned channels, and working in an agile manner with brilliant counterparts, come join us!What You Will Accomplish:The ‘CEO’ of your experience: defining and communicating the vision, strategy, and roadmap for the Save communications portfolio.Developing deep knowledge of eBay and its products with domain expertise in the owned channels of emails, push notifications, and in-app notifications.Building the roadmap in close collaboration with leadership and other team members.Implementing the roadmap by working with engineering, data science and design teams. Build MVPs, iterate fast and be the champion of execution perfection.Partner with Core Product who owns the overall Saves features to ensure seamless execution and customer experience.Writing requirements and communicating them to the Engineering teamsConducting AB tests: hypothesis building, test design, critical metric definitionWorking with analytics teams to measure the impact on success metricsCollaborating with creative team to improve content and designCollecting and analyzing customer and user feedback to improve the product.Prioritizing features and work items based on business value, user needs, and other criteria.Conducting market research and competitor analysis to find opportunities and threats.Facilitating communication and collaboration between the development team and partners.Tracking and reporting on your experience performance and key metrics.Continuously improving the roadmap and development processes.What You Will Bring:7+ years of strong product / business / marketing experience. Marketplace experience is strongly preferred.Technical Product Management experience or comparable experience working directly with Engineering teams (both front-end and back-end); technical understanding of building products / communications from scratch.Experience in developing emails, push notifications, and in-app notifications related to Save communications such as Saved Search or Saved Seller.Experience navigating highly sophisticated cross-functional projects end-to-end.Strong experience owner sense – ability to understand consumer needs and find simple and creative ways to address them.Execution – ability to ship quality experiences in a fast paced and iterative manner.Metrics driven – ability to build actionable metrics which can measure experience performance.Builds positive relationships across various teams within eBay; an active listener and clear communicator; can lead by influencing.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
eBay is a global ecommerce leader that empowers buyers and sellers in more than 190 markets worldwide. They are committed to pushing boundaries and reinventing the future of ecommerce. The company values authenticity, welcomes bold ideas, and encourages employees to bring their unique selves to work every day. The Conversion Programs team at eBay focuses on driving customer-facing communications flows, specifically related to the Save feature. They are looking for a candidate with strong product/business/marketing experience, technical product management skills, and experience with developing emails, push notifications, and in-app notifications. The role involves working closely with various cross-functional teams within eBay to improve customer experiences and drive revenue growth. eBay is an equal opportunity employer that values diversity and inclusion.
Product Manager – Conversion Programs – eBay – Toronto, ON
Company: eBay
Location: Toronto, ON
Expected salary:
Job date: Sun, 02 Feb 2025 06:52:51 GMT
Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the Team and role:This role is part of the Conversion Programs team and will drive customer facing communications flows. You will serve as the portfolio owner, including revenue targets, long-term strategy, roadmap, and execution.You will iterate and expand on various programs, primarily in the channels of Email, Push Notifications and the Native App Notification Hub. You’ll bring it all to life in close collaboration with your immediate partners: engineering, design, data science, and analytics teams! This is a highly visible role and you will work closely with various cross functional teams within eBay mainly on the Core Technology/Core Product side.If you are passionate about strategising for the marketplace economy, building highly contextual customer experiences in owned channels, and working in an agile manner with brilliant counterparts, come join us!What You Will Accomplish:The ‘CEO’ of your experience: defining and communicating the vision, strategy, and roadmap for the Save communications portfolio.Developing deep knowledge of eBay and its products with domain expertise in the owned channels of emails, push notifications, and in-app notifications.Building the roadmap in close collaboration with leadership and other team members.Implementing the roadmap by working with engineering, data science and design teams. Build MVPs, iterate fast and be the champion of execution perfection.Writing requirements and communicating them to the Engineering teamsConducting AB tests: hypothesis building, test design, critical metric definitionWorking with analytics teams to measure the impact on success metricsCollaborating with creative team to improve content and designCollecting and analyzing customer and user feedback to improve the product.Prioritizing features and work items based on business value, user needs, and other criteria.Conducting market research and competitor analysis to find opportunities and threats.Facilitating communication and collaboration between the development team and partners.Tracking and reporting on your experience performance and key metrics.Continuously improving the roadmap and development processes.What You Will Bring:3+ years of strong product / business / marketing experience. Marketplace experience is strongly preferred.Technical Product Management experience or comparable experience working directly with Engineering teams (both front-end and back-end); technical understanding of building products / communications from scratch.Experience in developing emails, push notifications, and in-app notifications related to Save communications such as Saved Search or Saved Seller.Experience navigating highly sophisticated cross-functional projects end-to-end.Strong experience owner sense – ability to understand consumer needs and find simple and creative ways to address them.Execution – ability to ship quality experiences in a fast paced and iterative manner.Metrics driven – ability to build actionable metrics which can measure experience performance.Builds positive relationships across various teams within eBay; an active listener and clear communicator; can lead by influencing.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
eBay is a global ecommerce leader focused on changing the way people shop and sell around the world. They are committed to innovation and sustainability, with a focus on empowering buyers and sellers in over 190 markets. The company is looking for a passionate and experienced individual to join their Conversion Programs team, focusing on customer communications through various channels such as emails, push notifications, and in-app notifications. This role involves defining and executing the vision, strategy, and roadmap for communication programs, working closely with cross-functional teams to deliver high-quality experiences for customers. The ideal candidate will have strong product/business/marketing experience, technical product management expertise, and a metrics-driven approach to product development. eBay is an equal opportunity employer and is committed to ensuring digital accessibility for all users.
Product Manager – Buyer Conversion – eBay – Toronto, ON
Company: eBay
Location: Toronto, ON
Expected salary:
Job date: Thu, 16 Jan 2025 07:26:09 GMT
Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:We are currently seeking a highly driven and proactive Experience Owner to join our Conversion Programs team at eBay. In this critical role, you will be at the forefront of shaping customer experiences through Buyer Post-purchase communications. Your mission will be to drive business growth and customer improvements by innovating and enhancing the multi-channel communications portfolio across Email, Push Notifications, and Native Hub Notifications. You will contribute towards revenue targets, long-term strategy, roadmap, and end-to-end execution for this multimillion dollar portfolio! This is a highly cross functional role, where you will get to influence and collaborate with partners across eBay.If you are passionate about building highly contextual experiences in CRM channels and working in an agile working manner with engineering, data science, analytics and design counterparts, come join us!What you will accomplish:You will build and complete the roadmap with engineering, data science, and design teams. Be the champion of execution excellence. Proactively find opportunities to increase test velocity and facilitate collaboration with cross-functional teams. Other key responsibilities include:Identify and size opportunities for portfolio improvements: use data to inform forecast business impact for your ideas.Prioritize features / improvements based on various factors like business value, user needs, effort, etc.Author A/B tests: build hypotheses, design test setup, define KPIs.Implement tests and customer experience improvements.Create PRDs, convey requirements to the Engineering teams and jointly work through execution.Create and maintain project plans; manage dependencies and ensure execution readiness; continuously find opportunities to improve.Raise and help resolve project blockers; update Jira boards and supporting documentation.Measure results: assess performance against KPIs, make recommendations for scaling decisions.Continuously gather insights: analyze customer feedback for product improvements; conduct market research and competitor analysis, monitor industry trends for opportunities to innovate.What you will bring:5+ years of strong product / business / consulting / growth marketing experience focused on customer conversion. 2 years of experience in / related to e-commerce. Marketplace experience (e.g. Uber, Airbnb, LinkedIn) is strongly preferred.Technical Product Management or comparable experience working directly with Engineering teams (both front-end and back-end) through Agile methodologies; technical understanding of building products / communications from scratch.Relentless execution and attention to detail – ability to ship quality experiences in a fast paced and iterative manner. Highly organized and process oriented. Regardless of the task, you are able to identify the most efficient way to get it done.Strong product sense – ability to understand consumer needs and find simple and creative ways to solve them.Experience navigating highly complex cross-functional projects end-to-end.Experience developing performance-based emails / notifications in ecommerce.Metrics / data driven – able to forecast and measure test performance, and monitor health metrics.Build strong relationships across various teams within eBay; an active listener and clear communicator.Excellent communication skills, ability to summarize technical conversations or partner requests in a clear and concise manner.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
eBay is changing the way the world shops and sells by empowering buyers and sellers in over 190 markets. They are committed to pushing boundaries and reinventing the future of ecommerce. The company values authenticity, welcomes bold ideas, and encourages employees to bring their unique selves to work. They are looking for a highly driven Experience Owner to join their Conversion Programs team, focusing on improving customer experiences through post-purchase communications. The role involves working cross-functionally with engineering, data science, analytics, and design teams to drive business growth and customer improvements. The ideal candidate will have experience in product management, e-commerce, and technical understanding of building products. eBay is an equal opportunity employer and is committed to ensuring digital accessibility for people with disabilities.
Sr. Product Manager – Seller Conversion – eBay – Toronto, ON
Company: eBay
Location: Toronto, ON
Expected salary:
Job date: Fri, 20 Dec 2024 01:02:32 GMT
Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the Team and role:This role is part of the Conversion Programs team and will drive customer facing communications flows. You will serve as the portfolio owner, including revenue targets, long-term strategy, roadmap, and execution. You will iterate and expand on various programs, primarily in the channels of Email, Push Notifications and the Native App Notification Hub. You’ll bring it all to life in close collaboration with your immediate partners: engineering, design, data science, and analytics teams! This is a highly visible role and you will work closely with various cross functional teams within eBay mainly on the Core Technology/Core Product side.If you are passionate about strategising for the marketplace economy, building highly contextual customer experiences in owned channels, and working in an agile manner with brilliant counterparts, come join us!What You Will Accomplish:The ‘CEO’ of your experience: defining and communicating the vision, strategy, and roadmap for the owned communications portfolio.Build the roadmap in close collaboration with leadership and other team members.Implement the roadmap by working with engineering, data science and design teams. Build MVPs, iterate fast and be the champion of execution perfection.Deep knowledge of eBay and its products with domain expertise in the marketing channels of Push Notifications and Email.Writing requirements and communicating them to the Engineering teamsConducting AB tests: hypothesis building, test design, critical metric definition.Working with analytics teams to measure the impact on success metrics.Collaborating with creative team to improve content and designCollecting and analyzing customer and user feedback to improve the product.Prioritizing features and work items based on business value, user needs, and other criteria.Conducting market research and competitor analysis to find opportunities and threats.Facilitating communication and collaboration between the development team and partners.Tracking and reporting on your experience performance and key metrics.Continuously improving the roadmap and development processes.What You Will Bring:Strong product / business / marketing experience. Marketplace experience is strongly preferred.Technical Product Management experience or comparable experience working directly with Engineering teams (both front-end and back-end); technical understanding of building products / communications from scratch.Experience in developing email and native app notifications.Experience navigating highly sophisticated cross-functional projects end-to-end.Strong experience owner sense – ability to understand consumer needs and find simple and creative ways to address them.Metrics driven – ability to build actionable metrics which can measure experience performance.Builds positive relationships across various teams within eBay; an active listener and clear communicator; can lead by influencing.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as “Remote – United States (Excludes: HI, NM)” excludes residents of Hawaii and New Mexico.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
eBay is a global ecommerce leader that empowers buyers and sellers in over 190 markets. They are committed to pushing boundaries and reinventing the future of ecommerce. The Conversion Programs team at eBay focuses on customer communications through channels like Email, Push Notifications, and the Native App Notification Hub. They are looking for someone to drive the strategy, roadmap, and execution of these programs. The ideal candidate is passionate about creating contextual customer experiences, working with cross-functional teams, and continually improving products based on feedback and data. eBay is an equal opportunity employer and values creating economic opportunities for all.
Product Manager – Buyer Conversion – eBay – Toronto, ON
Company: eBay
Location: Toronto, ON
Expected salary:
Job date: Sun, 24 Nov 2024 04:50:07 GMT
Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:We are currently seeking a highly driven and proactive Experience Owner to join our Conversion Programs team at eBay. In this critical role, you will be at the forefront of shaping customer experiences through Buyer Pre Purchase communications. Your mission will be to drive business growth and customer improvements by innovating and enhancing the multi-channel communications portfolio across Email, Push Notifications, and Native Hub Notifications. You will contribute towards revenue targets, long-term strategy, roadmap, and end-to-end execution for this multimillion dollar portfolio. This is a highly cross functional role, where you will get to influence and collaborate with stakeholders across eBay.If you are passionate about building highly contextual experiences in CRM channels and working in an agile working manner with engineering, data science, analytics and design counterparts, come join us!What you will accomplish:You will build and execute the roadmap with engineering, data science, and design teams. Be the champion of execution excellence. Proactively identify opportunities to increase test velocity and facilitate collaboration with cross-functional teams. Other key responsibilities include:Identify and size opportunities for portfolio improvements: use data to inform forecast business impact for your ideas.Prioritize features / improvements based on various factors like business value, user needs, effort, etc.Author A/B tests: build hypotheses, design test setup, define KPIs.Execute tests and customer experience improvements.Create PRDs, convey requirements to the Engineering teams and jointly work through execution.Create and maintain project plans; manage dependencies and ensure execution readiness; continuously find opportunities to improve.Raise and help resolve project blockers; update Jira boards and supporting documentation.Measure results: assess performance against KPIs, make recommendations for scaling decisions.Continuously gather insights: analyze customer feedback for product improvements; conduct market research and competitor analysis, monitor industry trends for opportunities to innovate.What you will bring:5+ years of strong product / business / consulting / growth marketing experience focused on customer conversion. 2 years of experience in / related to e-commerce. Marketplace experience (e.g. Uber, Airbnb, LinkedIn) is strongly preferred.Technical Product Management or comparable experience working directly with Engineering teams (both front-end and back-end) through Agile methodologies; technical understanding of building products / communications from scratch.Relentless execution and attention to detail – ability to ship quality experiences in a fast paced and iterative manner. Highly organized and process oriented. Regardless of the task, you are able to identify the most efficient way to get it done.Strong product sense – ability to understand consumer needs and find simple and creative ways to solve them.Experience navigating highly complex cross-functional projects end-to-end.Experience developing performance-based emails / notifications in ecommerce.Metrics / data driven – able to forecast and measure test performance, and monitor health metrics.Builds strong relationships across various teams within eBay; an active listener and clear communicator.Excellent communication skills, ability to summarize technical conversations or partner requests in a clear and concise manner.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as “Remote – United States (Excludes: HI, NM)” excludes residents of Hawaii and New Mexico.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
eBay is seeking a highly motivated Experience Owner to join their Conversion Programs team. The role involves shaping customer experiences through communication channels such as email, push notifications, and native hub notifications. The successful candidate will work on revenue targets, long-term strategy, roadmap, and execution for this multimillion-dollar portfolio. They will collaborate with various stakeholders across eBay and focus on building contextual experiences in CRM channels. The ideal candidate has experience in e-commerce, technical product management, executing projects end-to-end, and developing performance-based emails/notifications. eBay is an equal opportunity employer and is committed to ensuring digital accessibility for people with disabilities.
Manager, Conversion Rate Optimization – Questrade – North York, ON
Company: Questrade
Location: North York, ON
Expected salary:
Job date: Thu, 07 Nov 2024 04:14:36 GMT
Job description: ? You are, if you have… 10+ years of experience in digital and performance marketing with people management responsibilities Proven experience… marketing, design, product and development teams, this role will be responsible for the implementation of testing strategies…
Manager, Conversion Rate Optimization – Questrade – North York, ON
Company: Questrade
Location: North York, ON
Expected salary:
Job date: Sat, 19 Oct 2024 04:47:31 GMT
Job description: Manager, Conversion Rate Optimization 5700 Yonge St, North York, ON M2M 4K2, Canada Req #2937 Thursday… environment We’re looking for our next Manager, Conversion Rate Optimization. Could It Be You? Lead the development…
Willis Towers Watson – Early Careers: Intern Conversion Only: Pension Administration Analyst – Toronto, ON
Company: Willis Towers Watson
Location: Toronto, ON
Expected salary:
Job date: Thu, 12 Sep 2024 07:12:59 GMT
Job description: WTW benefit consultants have deep experience working with organizations of all types and sizes. We’ve worked closely with clients to develop some of the most advanced benefit design techniques currently in use. We combine expertise in retirement and investment consulting to support organizations worldwide in designing, managing, administering, and communicating all types of retirement plans.Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.The Role
- Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up
- Research participant questions and plan issues
- Maintain complete and accurate case notes
- Work closely with other customer service representatives and client representatives
- Complete special projects as needed
- Communicate on a proactive basis
- Participate in team meetings and training
- Read and understand the client’s plan documents, amendments, etc.
- Follow procedures and guidelines
- Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer’s confidence
- Possess the ability to analyze and solve problems in a changeable work environment
- Possess a cooperative and positive attitude towards customers and team members
- Drive first call resolution while recognizing barriers to excellent service and work towards eliminating them
- Ability to multitask, prioritize and manage time effectively
- Adhere to assigned schedule during breaks, inbound and outbound calls
- Demonstrate strong listening, questioning and call control technique
The Requirements
- Excellent ability to communicate effectively with a strong customer service focus
- Strong mathematical and personal computer skills
- Working knowledge of defined benefit pension plans
- 1-2 years in a customer service setting
- Proficiency in English and French, both written and oral
- Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access)
- Strong attention to detail
- Ability to understand and follow oral and written instructions
- Ability to successfully work in a team environment
- Must have a secure home office environment that is free from background noise and distractions
- Reliable internet connection
- Completed previous internship with WTW
Equal Opportunity Employer