Deloitte – Data Management Product Manager, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Sat, 01 Feb 2025 23:32:40 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128275
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?Provide business-side management of Deloitte Global’s internally facing data management products, which enable delivery of the Entity and People master data domains across the Deloitte network via the Global Master Data Management (GMDM) platform. The GMDM platform is powered by Informatica’s Master Data Management (MDM) and Intelligent Cloud Data Management (IDMC) solutions, which integrate with 3rd party content and other internal applications to serve as a single source of truth to our employees across the globe.This role partners closely with Deloitte business and technology stakeholders to conduct internal and external market research, gathers requirements which enable business strategies, then validates the successful delivery of those requirements.You will partner with Deloitte Global Technology to lead projects which continually enhance our tools, while coordinating constituent approvals for new uses of Deloitte master data and technology solutions. In addition, you will support increasing adoption of the Global MDM platform to maximize data accuracy, consistency and ROI across the Deloitte network.About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about youResponsibilities

  • Serve as a subject matter expert for the Global MDM platform and associated capabilities
  • Manage delivery of product roadmaps in conjunction with business, technology, data governance and client delivery lifecycle teams
  • Facilitate alignment on requirements and priorities with stakeholders who both provide and rely on the consumption and quality of Entity and People master data
  • Oversee development of feature sheets/PRDs, business requirements, user stories, KPIs and effective testing/validation strategies across stakeholder teams
  • Confirm that business priorities are enabled by data architecture designs, proposed data workflows, and overall product functionality
  • Manage business stakeholder activities in conjunction with releases, e.g., project status updates, knowledge transfer sessions, deployment enablement, training development, communications
  • Define key metrics to proactively assess product usage and value; communicate with leaders to escalate areas of concern and recommend corrective action
  • Monitor industry trends and best practices to drive continuous improvement through strategic thinking; emphasizing emerging technologies to improve product capabilities and adoption/ROI
  • Manage and counsel team members to expand their knowledge, optimize their contributions and enhance their professional development, including offshore delivery professionals

QualificationsEducation: Bachelor’s degree in a related field required (e.g. Computer Science, Data Science, Information Technology)Years of Experience:

  • Minimum of seven years of related technology product management, software delivery and data systems integration experience
  • Experience having a lead business role in technology projects across all aspects of the software development life cycle
  • Proven effectiveness at stakeholder management, including exerting influence through eminence development, facilitation and effective collaboration
  • Experience with Data Management, Search, CRM, HR and Generative AI software implementations
  • Expertise with SQL or Oracle required
  • Experience with at least 2 of the following tools and technologies is preferred: Informatica on-prem (MDM, 360) Informatica cloud (IDMC), SAP HANA, SAP Data Services, or Java

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – Data Management Product Manager, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Sun, 02 Feb 2025 08:27:39 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128275
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?Provide business-side management of Deloitte Global’s internally facing data management products, which enable delivery of the Entity and People master data domains across the Deloitte network via the Global Master Data Management (GMDM) platform. The GMDM platform is powered by Informatica’s Master Data Management (MDM) and Intelligent Cloud Data Management (IDMC) solutions, which integrate with 3rd party content and other internal applications to serve as a single source of truth to our employees across the globe.This role partners closely with Deloitte business and technology stakeholders to conduct internal and external market research, gathers requirements which enable business strategies, then validates the successful delivery of those requirements.You will partner with Deloitte Global Technology to lead projects which continually enhance our tools, while coordinating constituent approvals for new uses of Deloitte master data and technology solutions. In addition, you will support increasing adoption of the Global MDM platform to maximize data accuracy, consistency and ROI across the Deloitte network.About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about youResponsibilities

  • Serve as a subject matter expert for the Global MDM platform and associated capabilities
  • Manage delivery of product roadmaps in conjunction with business, technology, data governance and client delivery lifecycle teams
  • Facilitate alignment on requirements and priorities with stakeholders who both provide and rely on the consumption and quality of Entity and People master data
  • Oversee development of feature sheets/PRDs, business requirements, user stories, KPIs and effective testing/validation strategies across stakeholder teams
  • Confirm that business priorities are enabled by data architecture designs, proposed data workflows, and overall product functionality
  • Manage business stakeholder activities in conjunction with releases, e.g., project status updates, knowledge transfer sessions, deployment enablement, training development, communications
  • Define key metrics to proactively assess product usage and value; communicate with leaders to escalate areas of concern and recommend corrective action
  • Monitor industry trends and best practices to drive continuous improvement through strategic thinking; emphasizing emerging technologies to improve product capabilities and adoption/ROI
  • Manage and counsel team members to expand their knowledge, optimize their contributions and enhance their professional development, including offshore delivery professionals

QualificationsEducation: Bachelor’s degree in a related field required (e.g. Computer Science, Data Science, Information Technology)Years of Experience:

  • Minimum of seven years of related technology product management, software delivery and data systems integration experience
  • Experience having a lead business role in technology projects across all aspects of the software development life cycle
  • Proven effectiveness at stakeholder management, including exerting influence through eminence development, facilitation and effective collaboration
  • Experience with Data Management, Search, CRM, HR and Generative AI software implementations
  • Expertise with SQL or Oracle required
  • Experience with at least 2 of the following tools and technologies is preferred: Informatica on-prem (MDM, 360) Informatica cloud (IDMC), SAP HANA, SAP Data Services, or Java

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – AI Search Optimization Manager, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Fri, 17 Jan 2025 04:03:22 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128037
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?The KX platform uses many different technologies including Machine Learning and Generative AI to help hundreds of thousands of Deloitte Employees across the globe access intellectual property, locate expertise and share their knowledge. This role will work closely with our stakeholders, fellow team members in the KX products team and our development team colleagues.As a AI Search Optimization Manager, you will be responsible for defining the methods and dashboards for gathering input from multiple data sources for the KX team’s Generative AI applications and search functions.You will lead a team of analysts in reviewing the data gathered to recommending actions to be taken to improve KX Search and GenAI applications in terms of relevancy improvements, new features, improved system prompts, data improvement, content optimization, better communications, etc. resulting in higher user satisfaction and reduced risk of inaccurate or incomplete results.Also responsible for identifying examples of the value delivered by the products that can be disseminated to encourage broader usage.About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about you

  • Minimum of 5 years of experience performing data engineering (e.g., profiling, cleansing, normalization, manipulation) and data analysis leveraging relevant tools (e.g., SQL, R, Python, Pandas, NumPy, Matplotlib, and Seaborn)
  • 5+ years of experience with data query and data manipulation tools
  • 5+ years of experience developing reporting and dashboarding in Business Intelligence Tools (e.g., Tableau, PowerBI, Qlik or similar)
  • Familiarity with web analytics
  • Experience with operationalizing improvement processes derived from data-based insights
  • Strong understanding of machine learning concepts: supervised and unsupervised learning, regression, classification, clustering, and neural networks
  • Experience with how data analysis can be used to improve software products
  • Some knowledge of knowledge management and content management tools desirable but not required
  • Experience and comfort working in virtual teams
  • Bachelor’s degree in Economics, Math, Business Analytics, IT or relevant field

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – AI Search Optimization Manager, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Thu, 16 Jan 2025 23:27:17 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128037
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?The KX platform uses many different technologies including Machine Learning and Generative AI to help hundreds of thousands of Deloitte Employees across the globe access intellectual property, locate expertise and share their knowledge. This role will work closely with our stakeholders, fellow team members in the KX products team and our development team colleagues.As a AI Search Optimization Manager, you will be responsible for defining the methods and dashboards for gathering input from multiple data sources for the KX team’s Generative AI applications and search functions.You will lead a team of analysts in reviewing the data gathered to recommending actions to be taken to improve KX Search and GenAI applications in terms of relevancy improvements, new features, improved system prompts, data improvement, content optimization, better communications, etc. resulting in higher user satisfaction and reduced risk of inaccurate or incomplete results.Also responsible for identifying examples of the value delivered by the products that can be disseminated to encourage broader usage.About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about you

  • Minimum of 5 years of experience performing data engineering (e.g., profiling, cleansing, normalization, manipulation) and data analysis leveraging relevant tools (e.g., SQL, R, Python, Pandas, NumPy, Matplotlib, and Seaborn)
  • 5+ years of experience with data query and data manipulation tools
  • 5+ years of experience developing reporting and dashboarding in Business Intelligence Tools (e.g., Tableau, PowerBI, Qlik or similar)
  • Familiarity with web analytics
  • Experience with operationalizing improvement processes derived from data-based insights
  • Strong understanding of machine learning concepts: supervised and unsupervised learning, regression, classification, clustering, and neural networks
  • Experience with how data analysis can be used to improve software products
  • Some knowledge of knowledge management and content management tools desirable but not required
  • Experience and comfort working in virtual teams
  • Bachelor’s degree in Economics, Math, Business Analytics, IT or relevant field

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – Knowledge Management AI Search Optimization Manager, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Sat, 04 Jan 2025 23:11:49 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128037
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?The KX platform uses many different technologies including Machine Learning and Generative AI to help hundreds of thousands of Deloitte Employees across the globe access intellectual property, locate expertise and share their knowledge. This role will work closely with our stakeholders, fellow team members in the KX products team and our development team colleagues.As a AI Search Optimization Manager, you will be responsible for defining the methods and dashboards for gathering input from multiple data sources for the KX team’s Generative AI applications and search functions.You will lead a team of analysts in reviewing the data gathered to recommending actions to be taken to improve KX Search and GenAI applications in terms of relevancy improvements, new features, improved system prompts, data improvement, content optimization, better communications, etc. resulting in higher user satisfaction and reduced risk of inaccurate or incomplete results.Also responsible for identifying examples of the value delivered by the products that can be disseminated to encourage broader usage.About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about you

  • Minimum of 5 years of experience performing data engineering (e.g., profiling, cleansing, normalization, manipulation) and data analysis leveraging relevant tools (e.g., SQL, R, Python, Pandas, NumPy, Matplotlib, and Seaborn)
  • 5+ years of experience with data query and data manipulation tools
  • 5+ years of experience developing reporting and dashboarding in Business Intelligence Tools (e.g., Tableau, PowerBI, Qlik or similar)
  • Familiarity with web analytics
  • Experience with operationalizing improvement processes derived from data-based insights
  • Strong understanding of machine learning concepts: supervised and unsupervised learning, regression, classification, clustering, and neural networks
  • Experience with how data analysis can be used to improve software products
  • Some knowledge of knowledge management and content management tools desirable but not required
  • Experience and comfort working in virtual teams
  • Bachelor’s degree in Economics, Math, Business Analytics, IT or relevant field

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – Deloitte People Network and KX Integrations Product Lead, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary:

Job date: Sat, 04 Jan 2025 23:53:11 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128036
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?The DPN and Integrations Product Lead partners closely with various Deloitte global and country-level talent-related business and technology teams to determine strategic direction, gather requirements and build integration points with other initiatives. They proactively keep aligned with new Deloitte future of work and people initiatives. They partner with Deloitte Global Technology to drive progress on planned roadmaps and lead projects that continually enhance our tools.Responsibilities

  • Develop the product vision that aligns with strategic business objectives in conjunction with business, talent and Knowledge Services leaders; lead the development of product enhancement roadmaps, facilitate alignment on priorities with stakeholders
  • Collect business requirements interacting with high level participants from the business, talent and owners of the other systems that supply data to DPN or KX
  • Oversee development of User Stories, UI design, creation of effective testing strategies and test scripts and text execution
  • Work closely with the technology team implementing the product enhancements
  • Manage business stakeholder activities in conjunction with releases, e.g., project status updates, business validation, knowledge transfer sessions, User Acceptance Testing, deployment, development of training, etc.
  • Deeply understand data architecture, methods of accessing data via search and APIs, tool architecture and functionality to provide creativity in developing solutions to meet stakeholder needs
  • Define key metrics to proactively assess product usage and value; communicate with leaders to escalate areas of concern and recommend corrective actions

About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about youEducation:

  • Bachelor’s degree in a related field (Information Systems, Computer Science) required.

Years of Experience:

  • Minimum 8 years of related technology project management, custom developed software delivery and systems integration experience

Other Qualifications

  • Proven effectiveness at stakeholder management
  • Experience with HR, Knowledge Management and Content Management tools
  • Experience with Search and Generative AI tools
  • Experience in a large professional services organization preferred
  • Experience having a lead role in technology projects across all aspects of the systems development life cycle
  • Ability to provide effective direction to team members, including time management and mentoring
  • Understanding of development environments such as Microsoft Azure and DevOps
  • Experience and comfort working in virtual teams

Total RewardsThe salary range for this position is $104,000 – $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – Deloitte People Network and KX Integrations Product Lead, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary:

Job date: Sun, 05 Jan 2025 04:57:38 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128036
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?The DPN and Integrations Product Lead partners closely with various Deloitte global and country-level talent-related business and technology teams to determine strategic direction, gather requirements and build integration points with other initiatives. They proactively keep aligned with new Deloitte future of work and people initiatives. They partner with Deloitte Global Technology to drive progress on planned roadmaps and lead projects that continually enhance our tools.Responsibilities

  • Develop the product vision that aligns with strategic business objectives in conjunction with business, talent and Knowledge Services leaders; lead the development of product enhancement roadmaps, facilitate alignment on priorities with stakeholders
  • Collect business requirements interacting with high level participants from the business, talent and owners of the other systems that supply data to DPN or KX
  • Oversee development of User Stories, UI design, creation of effective testing strategies and test scripts and text execution
  • Work closely with the technology team implementing the product enhancements
  • Manage business stakeholder activities in conjunction with releases, e.g., project status updates, business validation, knowledge transfer sessions, User Acceptance Testing, deployment, development of training, etc.
  • Deeply understand data architecture, methods of accessing data via search and APIs, tool architecture and functionality to provide creativity in developing solutions to meet stakeholder needs
  • Define key metrics to proactively assess product usage and value; communicate with leaders to escalate areas of concern and recommend corrective actions

About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about youEducation:

  • Bachelor’s degree in a related field (Information Systems, Computer Science) required.

Years of Experience:

  • Minimum 8 years of related technology project management, custom developed software delivery and systems integration experience

Other Qualifications

  • Proven effectiveness at stakeholder management
  • Experience with HR, Knowledge Management and Content Management tools
  • Experience with Search and Generative AI tools
  • Experience in a large professional services organization preferred
  • Experience having a lead role in technology projects across all aspects of the systems development life cycle
  • Ability to provide effective direction to team members, including time management and mentoring
  • Understanding of development environments such as Microsoft Azure and DevOps
  • Experience and comfort working in virtual teams

Total RewardsThe salary range for this position is $104,000 – $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – Knowledge Management AI Search Optimization Manager, Deloitte Global DDAI – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Sun, 05 Jan 2025 08:36:32 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 128037
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?The KX platform uses many different technologies including Machine Learning and Generative AI to help hundreds of thousands of Deloitte Employees across the globe access intellectual property, locate expertise and share their knowledge. This role will work closely with our stakeholders, fellow team members in the KX products team and our development team colleagues.As a AI Search Optimization Manager, you will be responsible for defining the methods and dashboards for gathering input from multiple data sources for the KX team’s Generative AI applications and search functions.You will lead a team of analysts in reviewing the data gathered to recommending actions to be taken to improve KX Search and GenAI applications in terms of relevancy improvements, new features, improved system prompts, data improvement, content optimization, better communications, etc. resulting in higher user satisfaction and reduced risk of inaccurate or incomplete results.Also responsible for identifying examples of the value delivered by the products that can be disseminated to encourage broader usage.About the teamGlobal CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.Enough about us, let’s talk about you

  • Minimum of 5 years of experience performing data engineering (e.g., profiling, cleansing, normalization, manipulation) and data analysis leveraging relevant tools (e.g., SQL, R, Python, Pandas, NumPy, Matplotlib, and Seaborn)
  • 5+ years of experience with data query and data manipulation tools
  • 5+ years of experience developing reporting and dashboarding in Business Intelligence Tools (e.g., Tableau, PowerBI, Qlik or similar)
  • Familiarity with web analytics
  • Experience with operationalizing improvement processes derived from data-based insights
  • Strong understanding of machine learning concepts: supervised and unsupervised learning, regression, classification, clustering, and neural networks
  • Experience with how data analysis can be used to improve software products
  • Some knowledge of knowledge management and content management tools desirable but not required
  • Experience and comfort working in virtual teams
  • Bachelor’s degree in Economics, Math, Business Analytics, IT or relevant field

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.