Paid Social Media Specialist – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Fri, 11 Apr 2025 05:53:27 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.The OpportunityThe eBay Global Marketing team is responsible for driving long term, sustainable growth for the eBay brand and its focus categories. Within the Global Marketing org, the Global Media team is looking for a Paid Social Media Specialist to support our North American paid social efforts. They will be responsible for delivering our brand message and reasons to believe in eBay, targeting audiences across social platforms through paid media tactics and fostering scalable growth through the funnel—all with an eye to lifting brand salience.The TeameBay’s Global Marketing team is responsible for acquiring and retaining high-value buyers and sellers. We are eBay’s central digital marketing function, owning performance marketing, partnerships, programmatic display & social, SEM, Customer Marketing, related analytics, brand and marketing technology platforms. Through these platforms and programs, we play a key role in delivering compelling and inspiring marketing experiences with Global scale to acquire and retain customers to eBay.The JobWithin Global Marketing, eBay’s Performance Marketing team is looking for a Social Media Specialist to;Drive Paid Social Media strategy, plan and implement comprehensive marketing programs and tests through partnership with external agencies and platforms, internal marketing teams and other partners.Collaborate with vendors and cross-functional partners to develop and launch analytically-sound A/B and multivariate tests, measure impact, capture customer takeaways, refine successive tests, and scale successes.Challenge the status quo and drive innovation, expansion of new creative formats, technologies, tracking, and media formats.Own and drive a sizable progress on key critical metrics through the funnel from awareness to revenue via intelligent and iterative experimentation to continuously elevate performance marketing.Deeply analyze and understand current performance marketing practices of related marketing channels and key competitors in order to identify potential opportunities.Continuously generate ideas to improve eBay’s digital marketing performance including campaign strategy, audience management, creative optimization and bidding.Ensure alignment of tests, campaigns, and paid social activity across cross functional teams and market partners.Key Skills For SuccessThe right candidate will have a creative attitude and be proficient with digital and social channels, traffic partners and full funnel performance measurement. The right candidate will:3+ years of professional experience in paid digital media with at least 2 years in paid social media platforms.Knowledge of the online advertising industry, social media platforms and capabilities, industry trends, and technologies.Proven career wins in developing and optimizing Paid Social Media strategies.Extensive hands-on experience on Social Media Platforms, particularly Facebook, Instagram, TikTok, Pinterest, and Snapchat.Proven ability to work collaboratively in cross-functional teams, and through influence and collaboration achieve ambitious goals while strengthening relationships.Experienced in managing external agencies/technologies and partners and working with internal, cross functional teams in a sophisticated and large organization.Be operationally organized, detailed oriented and comfortable adhering to cadences and processes.Consumer-obsessed with a passion for social media. Agile thinker, team-​oriented and solution-​focused.Comfortable with data and measurement that quantifies performance and impact.Outstanding interpersonal, written, and verbal communication skills and partner management.Possesses the courage to recommend changes that will improve business outcomes, but is mindful of preserving relationships, collaboration and agreement to establish trust with peers, leadership and partners. An excellent communicator.Bachelor degree or equivalent experience required.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is revolutionizing the future of ecommerce by empowering buyers and sellers in over 190 markets worldwide. The Global Marketing team is seeking a Paid Social Media Specialist to drive growth and brand awareness in North America. The ideal candidate will have experience in paid digital media and a passion for social platforms like Facebook, Instagram, TikTok, Pinterest, and Snapchat. They will collaborate with internal teams and external partners to implement innovative marketing strategies and drive measurable results. eBay is an equal opportunity employer, committed to creating economic opportunities for all.

Senior Product Manager – eBay Live – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Tue, 08 Apr 2025 02:22:54 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:We are looking for a highly-motivated Senior Product Manager to join the eBay Live team. As a member of the Expansion & Key Verticals team, you will be responsible for diving deep into the vertical-specific needs of buyers and sellers and building foundational Live shopping capabilities. You will work closely with a cross-functional team of partners to navigate product, business, and legal implications of moving into new markets and categories. If you thrive in a zero-to-one space and have a desire to play a critical role in the success of one of eBay’s most exciting growth areas, we want to hear from you.What you will accomplish:Become an inspiring leader in the live commerce space to develop and champion a product strategy supporting international and category expansionConduct comprehensive market research and competitive analysis to inform product decisions and prioritize features for different regions and categoriesCollaborate with cross-functional teams, including engineering, design, marketing, business units, and legal to develop a scalable yet locally relevant and compliant user experience for new geographiesFoster relationships with regional partners and category experts to validate strategies and gain insights that will advise the development of the eBay Live experienceEstablish key success metrics and report on product and program performance, insights, and risks to goal with eBay leadership.Embrace a leadership role in navigating the complexities of international e-commerce regulations, cultural nuances, and category-specific trendsWhat you will bring:5+ years of product management or strategy consulting experience with e-commerce experience preferredBachelor’s degree required; MBA or equivalent experience preferredAbility to thrive in an ambiguous environment and make tradeoffs based on incomplete dataProven track record to define and complete complex product roadmaps through cross-functional collaboration; experience with international eCommerce markets preferred but not requiredHigh levels of ownership and an ambitious spirit to not only identify emerging problems but also address them in a fast-paced environmentAlignment with eBay’s core values (customer obsession, innovation, and inclusion) demonstrated through driving results, collaboration, and using customer insights to inform product decisionsPlease see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce platform that aims to change the way people shop and sell online. They empower millions of buyers and sellers in over 190 markets worldwide. They are committed to pushing boundaries, encouraging bold ideas, and fostering authenticity in their work culture. The company is focused on sustainability and creating economic opportunities for all. eBay is looking for a Senior Product Manager to join their Live team and help expand and enhance the Live shopping experience. The role involves conducting market research, collaborating with cross-functional teams, and navigating international e-commerce regulations. The ideal candidate will have experience in product management or strategy consulting, thrive in an ambiguous environment, and have a track record of successfully defining and completing complex product roadmaps. eBay is an equal opportunity employer and is committed to ensuring digital accessibility for people with disabilities.

Manager, Incentives Strategy & Ops – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Sun, 06 Apr 2025 04:18:47 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:The Global Incentives & Engagement team is at the heart of creating customer-centric strategies that fuel business growth for eBay. We collaborate closely with cross-functional and regional teams to deliver incentive strategies and programs that result in both GMV growth for the business and engaging experiences for eBay’s customers. We are looking for a data-driven lead to further our mission.As the Manager of Incentives Strategy, you will lead the planning and optimization of incentive portfolios that include coupons, deals and loyalty offerings. This role offers a unique opportunity to gain holistic understanding of our business ecosystem and gain experiences in business strategy, financial analysis and retail trade operations.What you will accomplish:

  • Identify, develop and implement comprehensive strategies for buyer incentives and customer engagement programs that align with the company’s business objectives.
  • Lead the annual and quarterly planning processes for incentive portfolios, partnering closely with FP&A and regional trade teams to prepare campaign-level financial forecasts
  • Working with Analytics, facilitate weekly and quarterly incentives reporting that equips both leadership and regional trade teams with actionable insights on incentive performance.
  • Collaborate with regional trade and CRM teams to deeply understand the business objectives of their portfolios and find ways to integrate best practices observed on a global level.
  • Learn and analyze the key performance drivers behind incentives and use that knowledge to optimize investment across incentive and paid marketing vehicles.
  • Serve as a central point-of-contact for the intake and prioritization of incentive-related roadmap items within Product and Analytics.

What you will bring:

  • Bachelor’s or Master’s degree in Business Administration, Marketing, or a related, analytically-focused field.
  • 4+ years of experience in incentives, customer loyalty, business planning and program management, with a track record of developing and driving success at global scale.
  • Strong analytical skills with the ability to leverage data-driven insights for decision-making.
  • Strong understanding of business/marketplace and customer economics, pricing, and profitability.
  • Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.
  • Demonstrated ability to manage sophisticated projects, set priorities, meet deadlines, and achieve business objectives.
  • Experience managing external partners and vendors.
  • Proven ability to lead, inspire, and develop hard-working teams in a fast-paced, dynamic environment.
  • Online commerce experience in a marketplace preferred.

Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce leader that is changing the way people shop and sell online. They empower millions of buyers and sellers around the world and are committed to pushing boundaries and reinventing the future of ecommerce. The Global Incentives & Engagement team at eBay is seeking a Manager of Incentives Strategy to lead the planning and optimization of incentive portfolios, including coupons, deals, and loyalty offerings. The role involves developing strategies for buyer incentives, partnering with regional teams, analyzing incentive performance, and collaborating with other teams within the company. The ideal candidate will have a degree in Business Administration or a related field, experience in incentives and program management, strong analytical skills, and the ability to collaborate across diverse teams. eBay is an equal opportunity employer that is committed to ensuring digital accessibility.

Marketing Operations Planner – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Sun, 06 Apr 2025 01:01:04 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role: The Marketing Operations Planning team sits within the Global Marketing organization and is a key facilitator in the execution of eBay’s global marketing campaigns and initiatives. We operate in a highly dynamic and fast-paced environment where we focus on tactical cross-team collaboration to manage marketing campaign demands against operational resources. This role reports directly to the Marketing Operations Planning Manager and oversees the day-to-day facilitation of campaign planning and execution, including review of campaign requests, effort assessment, resource allocation, and communication with collaborators.What you will accomplish:Operations Planning: Ensure accuracy and completeness of operational dependencies in requests; assess requests against operational capacity; collaborate with planning, operations, and marketing partners to achieve effective and efficient management of resources.Operational Excellence: Oversee campaign execution workflow, and facilitate coordination between marketing, creative and execution teams to achieve timely and successful campaign launch.Project Management: Collaborate with cross-functional teams to align efforts on more complex marketing projects to achieve business objectives.Process Optimization: Identify, implement, and optimize marketing processes to improve efficiency and effectiveness.Partner Support: Maintain up-to-date process and standard methodology documentation to facilitate onboarding and ensure marketing stakteam membercess.What you will bring:Strong analytical and problem-solving skills: Ability to analyze data, identify options, and implement effective solutions.Excellent project management skills: Ability to plan, organize, and prioritize tasks effectively.Strong communication and interpersonal skills: Ability to collaborate effectively with cross-functional teams.Meticulous attention to detail with demonstrated sense of ownership and accountability for results.Proficiency in marketing technology tools: Experience with digital workflow management and analytics platforms.University Degree or equivalent experience in marketing, business, or other related field.2-3 years of digital marketing and/or operations experience with focus on ecommerce/customer relationship marketing.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce platform that empowers buyers and sellers in over 190 markets. The Marketing Operations Planning team plays a key role in executing global marketing campaigns and initiatives. The team is focused on optimizing operational resources, facilitating cross-team collaboration, and ensuring successful campaign launches. The ideal candidate will have strong analytical, project management, and communication skills, as well as experience in digital marketing and ecommerce. eBay is an equal opportunity employer and is committed to ensuring digital accessibility for people with disabilities. Visit the eBay Careers website for more information.

Manager US Parts Strategy & Operations – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Wed, 02 Apr 2025 02:42:51 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role: eBay Motors is a multi-billion dollar, global portfolio comprising the Parts & Accessories (“P&A”), Business & Industrial, Vehicles, and WHI (a B2B Parts & Accessories marketplace in US) businesses. These categories are not only among the largest on eBay and core to eBay’s strategic future, but are actively innovating in the market and at eBay.We are looking to hire a Manager of the US P&A Strategy and Operations, aligned to the US P&A business unit. This role will support growth initiatives within the Parts & Accessories business, utilize data and business case development to develop strategic insights and execute key initiatives with partners, while ensuring operational excellence in planning, analytics, reporting, and collaboration across a broad cross-functional team.The role demands a dual mentality: both that of a strategic leader—who has a deep understanding of the dynamics of two-sided marketplaces, can break down tough problems into clear frameworks, operate in ambiguity, and possesses strong data intuition and executive-ready communications—as well as someone who can move quickly and decisively as an embedded operator not afraid to get their hands dirty.What you will accomplish:Understand our buyers and sellers, and their respective end-to-end experienceLead the strategy development of key initiatives and drive alignment of key partner teams and leadership. Our key partners include product, marketing, analytics, finance, operations, pricing, and business development, among many others.Support launches of P&A transformation efforts, working with product and marketing teamsTrack and report on US P&A business performance, including key drivers, subcategories, and buyer/seller/funnel healthSupport executive communication on business performance, operational progress, and competitive position for eBay’s US P&A businessWhat you will bring:5+ years of related experience, including 2+ years at a top-tier management consulting firm, investment bank, or in a strategy & planning role at a major corporationStrong ability to synthesize and visualize data and strategic insights for executive-level audiences and business case financial and operational modeling via PowerPoint and ExcelHigh degree of ownership and commitment to resultsSQL experience is a plus, but not requiredIndustry experience in consumer goods, retail, e-commerce, or consumer tech; interest and/or experience in Motors a plus, but not requiredBA/BS required, MBA or similar graduate degree preferredPlease see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce leader that is changing the way the world shops and sells. They empower millions of buyers and sellers in over 190 markets and are committed to innovation in the future of ecommerce. The company values authenticity, welcomes bold ideas, and encourages employees to bring their unique selves to work. The eBay Motors team is looking to hire a Manager for US Parts & Accessories Strategy and Operations who will support growth initiatives, develop strategic insights, and ensure operational excellence. The role requires a mix of strategic leadership and operational execution skills. The candidate should have experience in management consulting, data visualization, and be able to work with cross-functional teams. eBay is an equal opportunity employer and values diversity and inclusion.

Senior Shipping Monetization Manager – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Thu, 27 Mar 2025 05:52:01 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.Job Description – Senior Shipping Monetization ManagerPosition SummaryThe Global Monetisation team is responsible for maximising long-term value creation for the company across buyers, sellers and partners. As global shipping senior monetisation manager, you will be working on innovating and driving one of the most impactful and most sophisticated monetisation levers of eBay’s commercial strategy, driving financial performance and defining the relationships eBay has with its buyers, sellers, partners, representing the firm’s source of competitive advantage.What You’ll DoLead the pricing strategies: Develop shipping pricing strategies that balance both immediate goals and long-term vision of ebay’s global shipping functions, either through resale model (partnering with logistics partners), or principal model (building and operating shipping labels within eBay).Drive the roadmap: Develop roadmaps for shipping pricing, promotions, and incentive plan. Optimize and evolve current pricing structure to achieve monetization goals and growth across our most up and coming and mature categories. Ensure success of both sellers and buyers on the platformCollaborate: Lead the shipping monetization journey and capabilities end-to-end by working closely with shipping product team, the global shipping BU, global markets and country teams, marketing, legal and financeBe accountable: Define business objectives and measure progress in achieving results; demonstrate strong dedication towards goals and driving sophisticated projects focused on seller and buyer success, platform economics, customer experience, and long-term successWho You Are:

  • Encourages an impactful team, able to attract and recruit top-level analytical talent
  • ​Sets bold personal and team goals
  • Builds and sustains strong partnerships
  • Communicates clearly, effectively, and proactively,
  • Takes ownership and delivers results
  • Uses data optimally
  • Quickly and proactively resolves issues
  • Is a strategic and inspiring leader
  • Acts with integrity
  • Is comfortable presenting to partners and stakeholders across the organization
  • Brings experience with online and marketplace retail environments

Minimum Qualifications:

  • 5+ years of combined relevant ecommerce or industry experience in shipping/logistics, pricing, product management, analytics, or finance field
  • Previous experience in revenue management and pricing of services, with exposure to designing and managing fee/rate cards preferred
  • Solid understanding of shipping value chain and logistics field
  • Proven experience owning metrics and the delivery of important projects
  • Proficient skills in SQL, Microsoft Excel, PowerPoint and Tableau
  • Ability to handle delivery in a constantly evolving, multi-national cross-functional business
  • Energetic, flexible, and comfortable with dealing through ambiguity in a trust-based, human way
  • Excellent written and verbal communication skills.
  • Strong attention to detail and experience coordinating with cross-functional teams

Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce leader that is transforming the way people shop and sell online. The company empowers millions of buyers and sellers in over 190 markets worldwide. The Global Monetisation team at eBay is responsible for maximizing value creation for the company across buyers, sellers, and partners. The Senior Shipping Monetization Manager role involves developing pricing strategies, driving the roadmap for shipping monetization, collaborating with various teams, and being accountable for achieving business objectives. The ideal candidate for this role has experience in ecommerce, shipping/logistics, pricing, and analytics, and possesses strong communication and leadership skills. eBay is an equal opportunity employer that values diversity and inclusion.

Staff Content Designer – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Wed, 26 Mar 2025 05:22:37 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:As a staff content designer, you will lead key end-to-end projects that enhance the buying and selling experience on eBay. You’re adept at finding a path forward as you create scalable and durable solutions, and you drive alignment with your cross-functional partners by engaging in healthy debate.As a full-stack staff content designer, you know writing is designing. You see language as a design material and as an integral part of the UX design process, and you get others to think the same. You not only understand how to evaluate the quality of content design, but also contribute to the evolution of frameworks, guidelines or standard methodologies. You enjoy working with cross-discipline partners to co-create strategies, iterate through all stages of fidelity, and define outcomes in ambiguous spaces.What you will accomplish:Drives key features, products, or initiatives based on company prioritiesBuild scalable solutions that set team standardsDrive a cohesive product narrative and end-to-end consistency in partnership with marketing and customer support teams.Ensure content is accessible and inclusive, and collaborate with the Localization team to scale content for global markets.What you will bring:8+ years professional experience in content-focused roles with 6+ of those years on in-product UX contentBachelor’s degree or equivalent experience or equivalent in English, journalism, communications, marketing, human-centered interaction, or related field portfolio of work demonstrating human-centered design thinking and solutionsExperience leading the design process from early concept to launchExperience developing a product content strategy for web and mobile, including designing for accessibility and inclusivity#LI-HybridPlease see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce leader changing the way the world shops and sells. They empower millions of buyers and sellers in over 190 markets worldwide. The company is committed to innovation and authenticity, welcoming bold ideas and individuality in the workplace. They aim to create economic opportunities and sustainable futures for their customers, company, and the planet. The staff content designer role involves leading projects to enhance the buying and selling experience on eBay, creating scalable solutions, driving alignment with cross-functional partners, and ensuring accessibility and inclusivity. The ideal candidate has 8+ years of experience in content-focused roles, a bachelor’s degree or equivalent experience in a related field, a portfolio showcasing human-centered design solutions, and experience leading the design process from concept to launch. eBay is an equal opportunity employer and accommodates individuals with disabilities.

Senior UX Researcher – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Sun, 09 Mar 2025 02:55:14 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:Human-centered insights and a deep understanding of people and cultures are critical to how we do our best work. Our team of UX Researchers are a critical part of eBay’s Design organization, where we discover, interpret, and communicate insights and opportunities in an inspiring way. UX research is embedded in all phases of product development at eBay, influencing product and business strategy.We are looking for a driven Senior UX Researcher to come into our Toronto office one day/week. Our team’s goal is to provide insights that unlock significant customer and business value by transforming services and experiences. The ideal candidate for this team is a strategic thinker, great storyteller, and loves working with peers and leaders to uncover insights and drive sophisticated solutions to tough problems.What you will accomplish:Lead end-to-end mixed methods user research towards advising on product improvements and defining excellent customer experiencesWork closely with Design, Business, Product, Marketing, and Engineering teams to drive the UX strategy for the area through insights, and put our users at the center of product thinking.Employ engaging storytelling techniques to communicate research insights and recommendations, and ensure alignment and action.Help drive key features, products, and initiatives based on company priorities.Effectively manage and prioritize research planning through ambiguous and fast-changing environments.Monitor the impact of insights generated and actively contribute to the always-growing UX Research practice at eBay.What you will bring:5+ years of practical experience deploying qualitative and quantitative research methods throughout the product development lifecycle, from conceptualization to launch, in an applied user research setting.M.A., M.S., or PhD in a human behavior related field, such as Anthropology, Psychology, Sociology, Cognitive Science, Statistics, Human Factors Engineering, Human-Computer Interaction, Information Science, Media Studies, or Computer Science.Experience drawing from a variety of research fundamentals to successfully impact design and product decisions benefiting users and the business. Expert use of UX research tools.Ability to assess and work through complex problems and ambiguous situations, and work with teams to ensure insights are clear, actionable and acted upon.Exceptional communication and storytelling skills, experienced influencer, and advocate for user research.Experience working in large organizations and collaborating across diverse cross-functional teams is preferred. Global research experience is a plus.There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% of the qualifications. We also know that many UX researchers come from backgrounds with different experiences that might not seem “standard.” You might feel that you don’t “check all the boxes” — but that’s okay! We value people who bring unique perspectives and add new knowledge to our team.Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce leader that is pushing boundaries and reinventing the future of ecommerce. They empower millions of buyers and sellers in over 190 markets and are committed to authenticity, innovation, and inclusivity. They are looking for a Senior UX Researcher to join their team in Toronto, who will lead research to drive product improvements and excellent customer experiences. The ideal candidate will have experience with qualitative and quantitative research methods, a background in a human behavior related field, and strong communication and storytelling skills. eBay is an equal opportunity employer and values diversity and unique perspectives.

Global Senior Seller Insights Manager – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Fri, 07 Mar 2025 06:50:53 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.eBay is looking for an experienced Senior Consumer Insights Manager to join our growing Global Consumer Insights team. In this critical role, you will champion the voice of eBay sellers and lead global seller research, delivering insights that shape key business strategies, and ensuring seller-centricity is at the heart of decision-making.This role reports to the Head of Regulatory and Seller Insights and is accountable for driving seller experience improvements for both new and existing sellers across eBay’s global marketplace. As the leader of Seller Insights, you will uncover actionable insights and drive business impact, ensuring eBay continuously enhances its seller ecosystem.What you will accomplish:Consumer Insights Strategy & Execution

  • Translate business questions into research strategies, designing primary and secondary research (qualitative & quantitative) to uncover seller needs.
  • Partner with internal and external researchers and lead cross-functional, global research projects to influence seller loyalty, retention, and engagement.
  • Synthesize primary research, behavioral data, and analytics to create an integrated view of sellers, advising seller segmentation, product development, and go-to-market strategies.

Storytelling & Communication

  • Synthesize and distill insights into compelling, executive-level narratives, and present research findings with confidence, clarity, and impact.
  • Partner with cross-functional teams to champion seller needs, ensuring a deep organizational understanding of seller behavior and preferences

Executive Partnership & Business Impact

  • Establish a regular cadence of executive insights discussions, including Voice of the Seller sessions and cross-functional forums.
  • Build trusted relationships with senior leaders in Product, Marketing, Operations, and Strategy, to understand their challenges and priorities, define research roadmap, and drive actions through insight delivery.
  • Drive thought leadership in seller experience and influence global decision-making by ensuring insights are culturally and regionally relevant while maintaining global consistency.

Qualifications & Experience

  • 8-10+ years proven experience consumer insights, or analytics
  • Bachelor’s degree in Market Research, Business, Statistics, Economics, Psychology, or a related field.
  • Deep knowledge of designing, planning and conducting qualitative and quantitative research, globally beyond the US.
  • Strong strategic and analytical mentality, able to find opportunities and influence business priorities.
  • Experience in B2B research, online retail, or marketplace ecosystems is highly desirable.
  • Proven success in navigating matrixed organizations, building strong cross-functional relationships.
  • Excellent communication and executive storytelling skills—able to influence at all levels.

Why Join Us?

  • High-impact, strategic role influencing seller experience at a global scale.
  • Diverse, distributed team passionate about driving insights-led decision-making.
  • Hybrid work environment with 50%+ in-office collaboration in Toronto, Canada.
  • Opportunities for travel to the US West Coast and Europe as needed.

eBay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and innovative workplace for all employees.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce leader that empowers millions of buyers and sellers around the world. They are dedicated to pushing boundaries and reinventing the future of ecommerce. The company values authenticity, bold ideas, and diversity in the workplace. They are currently seeking a Senior Consumer Insights Manager to champion the voice of eBay sellers and drive seller experience improvements. The role involves translating business questions into research strategies, synthesizing insights, storytelling, and building executive partnerships. The ideal candidate will have 8-10+ years of experience in consumer insights or analytics and strong communication skills. eBay offers a high-impact and strategic role, a diverse team, a hybrid work environment, and opportunities for travel. eBay is committed to creating an inclusive and innovative workplace for all employees.

Head of Operations- Global Buying Hub – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Wed, 26 Feb 2025 08:35:22 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team:Global Buying Hub or GBH represents a portfolio of markets and is a key platform for the global expansion of eBay. You will join an international team that is passionate about growing eBay’s audience across 5 continents through highly scalable technology solutions. As Head of Operations- Global Buying Hub, this role will have the responsibility to supervise the performance of the portfolio, manage the relative marketing, commercial and business operations reporting into the Senior Director of International Markets Expansion.What you will accomplish:

  • You will define the strategy for the expansion in the GBH markets and contribute to increase the global eBay customer base
  • Together we will be responsible for doubling the size of the GBH volume in the next 3-4 years
  • You will manage day to day operations collaborating with Global teams ensuring GBH experience is optimized for the respective market needs
  • As GBH represents a very diverse set of markets you will also be responsible to ensure all customers are offered equal access to our experience

Coordinate all Marketing, Business Development, Customer Experience and Product activitiesIdentify and assess strategic partnerships and inorganic growth opportunities in the GBH marketsJob requirements:

  • 10+ years of ecommerce experience
  • An open mind coupled with international/global responsibilities
  • a track record of failures and successes driven by passion for customer satisfaction
  • Commercial foresight and Operational competence, ideally in general management roles

Clear track record of success driving strategies and implementing operating plansExecutive level verbal and written communication skillsHighly organized, detailed problem solverStrong analytical and project management skillsExperienced at working on detailed business cases from early concept through execution and ensuring visibility with partnersStrong-cross functional leader with high degree of ownership and drive for results across regions, locations, and time zonesPlease see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce platform that is changing the way people shop and sell online. They empower millions of buyers and sellers in over 190 markets worldwide. The company is committed to innovation and reinventing the future of ecommerce. They value authenticity, welcome bold ideas, and encourage employees to be themselves. eBay is focused on sustainability and creating economic opportunities for all. The Global Buying Hub team is responsible for expanding eBay’s audience across multiple continents through scalable technology solutions. The Head of Operations role in GBH involves defining strategies for market expansion, increasing the customer base, managing day-to-day operations, and ensuring all customers have equal access to the eBay experience. The job requires extensive ecommerce experience, international/global responsibilities, a passion for customer satisfaction, commercial foresight, operational competence, and strong communication skills. eBay is an equal opportunity employer that values diversity and inclusivity.