Saint Elizabeth Health Care – Cloud and Systems Administrator – Markham, ON

Company: Saint Elizabeth Health Care

Location: Markham, ON

Expected salary:

Job date: Sat, 09 Aug 2025 07:21:11 GMT

Job description: Job Title: Cloud & Systems AdministratorJob Responsibilities:A. Technical Support:

  • Advanced Technical Expertise: Demonstrate exceptional creative, analytical, and problem-solving skills in designing, deploying, and managing complex cloud and virtualization solutions within Microsoft Azure and VMware environments. Proficiency in architecting scalable infrastructure, optimizing performance, and troubleshooting intricate technical issues is essential. Familiarity with Azure services (e.g., Azure Virtual Machines, Azure Networking, Azure Active Directory) and VMware technologies (e.g., vSphere, vRealize, NSX) is desired.
  • Proactive Monitoring and Incident Response: Monitor customer environments using industry-standard tools (e.g., Azure Monitor, VMware vRealize Operations) to ensure optimal performance, security, and availability. Swiftly respond to alerts, diagnose root causes, and implement corrective actions to minimize downtime and mitigate risks in mission-critical systems.
  • Thorough Documentation and Ticket Management: Maintain meticulous and timely updates to support tickets, ensuring accurate documentation of issue resolution, system changes, and customer interactions. Utilize IT service management tools (e.g., Jira) to provide clear, detailed, professional updates that enhance transparency and accountability.
  • Effective Communication: Exhibit strong verbal and written communication skills to engage with diverse stakeholders, including customers, cross-functional team members, senior management, and third-party vendors. Ability to translate technical concepts into clear, concise, and actionable insights for non-technical audiences while fostering collaborative relationships.
  • Collaborative and Independent Work Ethic: Excel in both independent and team-oriented settings, contributing to a culture of collaboration and innovation. Take the initiative to solve problems autonomously while actively participating in cross-functional teams to achieve shared goals.
  • Task Ownership and Accountability: Consistently drive tasks to completion with a focus on quality and timeliness. Ensure deliverables meet or exceed expectations, proactively addressing obstacles and maintaining clear communication with stakeholders throughout the process.

B. Operations

  • System Administration Expertise: Manage and optimize VMware virtualization platforms (e.g., vSphere, vRealize, NSX), Windows Server (e.g., Active Directory, Group Policy), and Linux operating systems (e.g., Ubuntu, CentOS). Perform system monitoring, patch management, and performance tuning to ensure high availability and security. Leverage ITIL practices documenting and tracking system changes, ensuring alignment with organizational standards.
  • IT Automation and Orchestration Development: Contribute to the design and implementation of IT automation and orchestration solutions to streamline repetitive tasks and enhance operational efficiency. Utilize tools such as Azure Automation, PowerShell, Ansible, or VMware vRealize Orchestrator to automate provisioning, monitoring, and incident response processes, aligning with ITIL service asset and configuration management practices.
  • Primary Azure Windows Desktop Administration: Serve as the lead administrator for Azure Virtual Desktop (AVD) environments, managing deployment, configuration, and user access. Ensure seamless performance, security, and compliance for virtual desktop infrastructure, integrating ITIL incident and problem management to address user-reported issues efficiently. Collaborate with stakeholders to optimize user experience and implement scalability improvements.

C. Image Management

  • Windows Image Creation and Management: Design, build, and maintain standardized Windows images for kiosk (e.g., single-purpose, locked-down devices) and non-kiosk (e.g., general-purpose workstations) environments using Microsoft Intune, Configuration Manager (SCCM), and other tools like MDT (Microsoft Deployment Toolkit) or Azure Image Builder.

o Configure kiosk images with restricted settings, such as Assigned Access, Shell Launcher, or Embedded Mode, to ensure secure and purpose-specific functionality.
o Develop non-kiosk images with flexible configurations to support diverse user needs, including productivity applications, security policies, and user customization. * Image Deployment and Maintenance: Deploy Windows images across enterprise environments using Intune’s Autopilot, SCCM, or other deployment tools, ensuring seamless provisioning for both on-premises and remote devices.o Manage image updates, including patching, driver integration, and application packaging, to maintain security and performance.
o Utilize Intune policies to enforce compliance settings, such as BitLocker encryption, Windows Defender configurations, and conditional access for kiosk and non-kiosk devices.
o Monitor deployment success rates and troubleshoot issues using Intune analytics, SCCM reports, or Windows Event Logs. * Automation and Optimization: Develop and implement automation scripts (e.g., PowerShell, Azure Automation) to streamline image creation, testing, and deployment processes. Leverage tools like Intune’s PowerShell SDK or Graph API to automate policy application and configuration management, aligning with ITIL service asset and configuration management (SACM) practices.Qualifications:Experience:

  • 5+ years in infrastructure management/design, focusing on customer service and technical support.
  • 5+ years with cloud technologies (IaaS, PaaS, DRaaS, Microsoft 365, Intune).
  • 5+ years administering Windows and Linux systems (e.g., RHEL, Ubuntu, MS Windows Server, MS SQL Server, Active Directory, Azure AD, etc.).

Technical Skills:

  • Proficient in scripting/automation (Bash, PowerShell, Ansible, Puppet, Docker, Lambda, Python, System Center).
  • Strong knowledge of cloud networking (VPCs, Internet Gateways, ELBs, Routing, Peering, NSGs).
  • Familiarity with ticketing and monitoring systems.
  • Experience with backup and recovery solutions (cloud and on-premises).
  • Knowledge of network observability tools (e.g., DataDog).

Availability: Must be available for after-hours work (evenings/weekends) and on-call rotation.Certifications/Training: One or more certifications or equivalent experience in Microsoft 365, Azure, RHEL, ITIL, Security+, Network+, MCSE, MCITP, or similar.Why Join SE Health?

  • Competitive Compensation – Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay, car loan support and exclusive staff perks.
  • Flexibility & Support – Our SE Flex program offers a unique hybrid model with work-from-home options, flexible scheduling, and a supportive culture to help you thrive.
  • Meaningful Impact – As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
  • Growth & Development – Access tuition assistance, training, and career advancement opportunities across our growing organization.

About SE HealthAt SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience.

Saint Elizabeth Health Care – Instructional Designer – Ontario

Company: Saint Elizabeth Health Care

Location: Ontario

Expected salary:

Job date: Sun, 27 Jul 2025 04:57:50 GMT

Job description: POSITION SUMMARY:We are looking for a talented Instructional Designer who thrives in a creative and collaborative environment. You will be responsible for working with Stakeholders and SME’s to design and develop Learning Courseware for the Healthcare industry.POSITION RESPONSIBILITIES:

  • Design and develop curriculum eLearning, blended and ILT programs
  • Develop courses using Articulate Storyline and Rise 360 and animation, narration, image/video editing tools

Develop, implement and maintain eLearning Solutions which may include infographics, animation videos, audio voiceover, interactive simulation, creative text, and animated learning solutions * Build effective relationships with SME’s/Project Sponsors to ensure that their business needs / objectives are being met/exceeded

  • Guide in the creation of learning objectives based on needs assessments and clearly define scope and deliverables to project members
  • Liaise with Subject Matter Experts throughout the design and development process for content development.
  • Consult with internal as well as external stakeholders to manage project milestones/expectation
  • Develop timelines for assigned projects and coordinate activities with other project team members
  • Upload course resources and learning assets such as course content, pdfs, web links, etc. to our learning management system (LMS) and test form, function and usability.
  • Troubleshoot LMS issues; monitor eLearning courses; troubleshoot and resolve delivery issues (e.g., SCORM files)
  • Assist other team members and departments as required

REQUIREMENTS:

  • Formal training in Adult Education is required.
  • Experience with AI, and Storyline for creating adaptive learning is preferred
  • Knowledge of Articulate 360 is required. Familiarity with TinCan (Xapi) is an asset
  • Strong knowledge of LMS and/or eLearning-based instructional design, such as Workday is preferred.
  • Experience in video editing, 2D or 3D animation is an asset.
  • Experience in Adobe Photoshop / Illustrator and graphic design principles is an asset.
  • Consulting / project management and monday.com experience is an asset
  • Prior Healthcare experience would be considered an asset
  • Please note this position is mainly remote, based out of our head office in Markham, Ontario (EST)

This is a hybrid role and would require travel to our Markham office on an as needed basisWhy Join SE Health?

  • Competitive Compensation – Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay and exclusive staff perks.
  • Flexibility & Support – Our SE Flex program offers a unique hybrid model with work-from-home options, flexible scheduling, and a supportive culture to help you thrive.
  • Meaningful Impact – As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
  • Growth & Development – Access tuition assistance, training, and career advancement opportunities across our growing organization.

ABOUT US:At SE Health, our people are everything—and our Home Office is an important part of that culture. When you choose to join SE Health, you become part of a caring, purpose-driven team that’s making a real difference across the country. Our Home Office is where innovation meets impact—supporting our direct care teams, driving strategic growth, and helping to shape the future of health care. As a member of our amazing Home Office team, you’ll collaborate with passionate colleagues, bring bold ideas to life, and contribute to meaningful work that supports thousands of care interactions each day. We believe in growing together, investing in our people, and creating an inclusive workplace where you can be yourself. Learn why you come first at SE Health.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.

Saint Elizabeth Health Care – Transitions Care Lead – North York, ON

Company: Saint Elizabeth Health Care

Location: North York, ON

Expected salary:

Job date: Wed, 16 Jul 2025 01:38:51 GMT

Job description: The Acute Care Transitions Program ensures seamless, compassionate care as patients move from hospital to home. Designed to support both patients and their families, the program connects individuals with community-based healthcare providers, social support services, primary care and acute care teams. Together, they create personalized plans that improve outcomes and ease the transition to home.POSITION SUMMARY:As the Transitions Care Lead You will provide exemplary leadership and care flow management between the hospital partners and community care teams while ensuring excellence in the provision of client care and the achievement of corporate/program objectives. This exciting position will manage relations and collaborate with hospitals to ensure a smooth and seamless transition to a client’s home environment. Additionally this position will help to ensure performance targets are met and be involved in quality improvement initiatives as it relates to optimizing patient flow and management processes within the Acute Transition programs.RESPONSIBLITIES:

  • Act as the primary point of contact for the hospital navigator/coordinator
  • Receive, monitor and update the client tracking/notification/flow tools
  • Receive, review, and accept referrals for in-home transition services
  • Coordinate/Liaise with hospital navigator/coordinator and SE @home Team as required.
  • Participate in hospital discharge care conference for complex clients as required
  • Prepare an initial care plan (e.g. for 48-72 hours post transition) and place an initial equipment and supplies order as required
  • Ensure all necessary referral documents (e.g. transition request form, medical orders, consult notes, allied health reports) and initial care plan instructions are received by SE @Home Team
  • Attend program huddles with hospital (as per contract requirements)
  • Monitor and communicate significant deviations from the care plan to the hospital as required.
  • Communicate to the hospital any risk-related events
  • Monitor timely completion and reporting outcomes of patient/family care conferences to partner hospital(required in contract)Monitor Program Metrics (e.g. client experience, time to first visit, service volumes, risk events, etc.)
  • Facilitate risk management as per established policies and procedures
  • Communicate patient and family complaints or issues back to partner hospital and share associated action plans in partner meetings
  • Participate in program evaluation and process improvement
  • On-call as required for programs support
  • Other duties to ensure program is running smoothly

Requirements:

  • Membership, in good standing, with the applicable regulatory body:
  • College of Nurses of Ontario.
  • College of Physiotherapists of Ontario.
  • College of Occupational Therapists of Ontario.
  • Ontario College of Social Workers and Social Service Workers.
  • 3+ years of recent experience in community health or a related field.
  • Knowledge of the health care delivery system including hospital discharge planning, community care and support services
  • Excellent skills in case management and coordinating care within interdisciplinary teams
  • Excellent assessment and decision-making skills
  • Passion for excellent customer service and customer experience
  • Demonstrates strong critical thinking, problem-solving and self-directed skills.
  • Excellent interpersonal communication, and presentation skills with a diverse group or stakeholders (hospital partners, front line staff, management team)
  • Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment in various settings (e.g. at the hospital, in the office, in the community).
  • Advanced skills in Microsoft Office (Word, Excel, PPT, Visio) and comfort with learning/working with new and emerging technologies (e.g. remote patient monitoring/virtual care technologies, EHR systems, reporting systems)

A valid driver’s license and access to a reliable vehicle.About SE HealthAt SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience

Saint Elizabeth Health Care – Service Coordinator – Cambridge, ON

Company: Saint Elizabeth Health Care

Location: Cambridge, ON

Expected salary:

Job date: Fri, 04 Jul 2025 07:58:05 GMT

Job description: We are hiring a full time Service Coordinator to work remotely in Cambridge!POSITION SUMMARY:Working part time in a remote role for our Service Delivery Centre based in Waterloo-Wellington, this position will be responsible for the efficient and effective coordination of client care.Here are many reasons why you will want to bring your talent to our team:

  • You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
  • You will experience opportunities to use many of your skills and expand your knowledge
  • Ongoing opportunities for continuing education, training and professional development
  • Total Rewards program which includes group benefits, and pension plan
  • Education bursaries
  • Extensive paid orientation and preceptorship program
  • Tuition Assistance Program
  • WorkPerks®, which gives access to exclusive discounts from leading brand name companies and trusted local businesses.

RESPONSIBILITIES:

  • Provide schedule planning support to health care team
  • Appropriately schedule staff to ensure continuity of care in the provision of service delivery
  • Update and maintain an electronic client database
  • File and maintain client records
  • Perform data entry of all relevant client, employee and billing information
  • Respond to all caller inquiries with efficiency and appropriate urgency
  • Provide support to billing activities
  • Generate and distribute various scheduling and billing reports
  • Investigate and follow up in errors/discrepancies in services ordered or provided
  • Other office administrative duties as assigned

REQUIREMENTS:

  • This is a REMOTE Part time position
  • Must be available from Monday to Friday 7am to 5pm as well as alternating weekends from 7am to 3pm.
  • Must be available to attend FT Training from 9-5p Monday to Friday for first few weeks of training.
  • Must have a quiet confidential space to work from home but presence in the office would also occur
  • Must have access to high-speed internet and a computer
  • Intermediate data entry/ keyboarding skills
  • Experience using a PC database
  • Intermediate reading comprehension and excellent verbal communication skills
  • Demonstrated customer service skills and problem solving
  • Adaptability and the ability to deal with tight deadlines
  • An ability to work independently
  • An ability to prioritize, multi-task and deal with competing priorities
  • Good personal organizational skills
  • Courses in medical administration or health care training are preferred
  • Experience working for a community health provider is preferred
  • Related work experience and a familiarity with community health care services is preferred
  • Basic computer skills in MS Word and MS Excel are preferred

About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at at your earliest convenience.

Saint Elizabeth Health Care – Service Coordinator – Cambridge, ON

Company: Saint Elizabeth Health Care

Location: Cambridge, ON

Expected salary:

Job date: Sat, 28 Jun 2025 03:29:16 GMT

Job description: We are hiring a full time Service Coordinator to work remotely in Cambridge!POSITION SUMMARY:Working part time in a remote role for our Service Delivery Centre based in Waterloo-Wellington, this position will be responsible for the efficient and effective coordination of client care.Here are many reasons why you will want to bring your talent to our team:

  • You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
  • You will experience opportunities to use many of your skills and expand your knowledge
  • Ongoing opportunities for continuing education, training and professional development
  • Total Rewards program which includes group benefits, and pension plan
  • Education bursaries
  • Extensive paid orientation and preceptorship program
  • Tuition Assistance Program
  • WorkPerks®, which gives access to exclusive discounts from leading brand name companies and trusted local businesses.

RESPONSIBILITIES:

  • Provide schedule planning support to health care team
  • Appropriately schedule staff to ensure continuity of care in the provision of service delivery
  • Update and maintain an electronic client database
  • File and maintain client records
  • Perform data entry of all relevant client, employee and billing information
  • Respond to all caller inquiries with efficiency and appropriate urgency
  • Provide support to billing activities
  • Generate and distribute various scheduling and billing reports
  • Investigate and follow up in errors/discrepancies in services ordered or provided
  • Other office administrative duties as assigned

REQUIREMENTS:

  • This is a REMOTE Part time position
  • Must be available from Monday to Friday 7am to 5pm as well as alternating weekends from 7am to 3pm.
  • Must be available to attend FT Training from 9-5p Monday to Friday for first few weeks of training.
  • Must have a quiet confidential space to work from home but presence in the office would also occur
  • Must have access to high-speed internet and a computer
  • Intermediate data entry/ keyboarding skills
  • Experience using a PC database
  • Intermediate reading comprehension and excellent verbal communication skills
  • Demonstrated customer service skills and problem solving
  • Adaptability and the ability to deal with tight deadlines
  • An ability to work independently
  • An ability to prioritize, multi-task and deal with competing priorities
  • Good personal organizational skills
  • Courses in medical administration or health care training are preferred
  • Experience working for a community health provider is preferred
  • Related work experience and a familiarity with community health care services is preferred
  • Basic computer skills in MS Word and MS Excel are preferred

About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at at your earliest convenience.

Saint Elizabeth Health Care – Senior IT and Security Analyst – Ontario

Company: Saint Elizabeth Health Care

Location: Ontario

Expected salary:

Job date: Fri, 23 May 2025 05:36:33 GMT

Job description: Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.POSITION SUMMARY:SE Health (Saint Elizabeth Health Care) is a social enterprise applying knowledge, vision and drive to forever impact how people live and age at home, today and into the future. As a not-for-profit organization with Canadian roots and 110 years of expertise, we bring quality excellence and innovation to home care, seniors lifestyle and family caregiving. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honored to be recognized by Forbes as one of Canada’s Best Employers.The Senior IT & Security Analyst will be expected to,

  • Design and implement security automation and orchestration (SOAR) capabilities to enhance incident response and security monitoring across the organization, including Workday and Salesforce.
  • Define, enforce, and oversee the implementation of security requirements across various SaaS platforms, including Salesforce and Workday, ensuring robust identity and access management (IAM), data encryption, secure API integrations, and compliance with industry security frameworks such as ISO 27001, SOC 2, and NIST CSF.
  • Assist with security risk assessments for technology systems and third-party vendor solutions.
  • Continuously tune and monitor IT security controls, including but not limited to::
  • Intrusion Detection/Prevention System
  • Malware Protection System
  • File Integrity System Management
  • Endpoint Anti-Malware Management
  • Remote Access Systems and VPN
  • Security Incident response
  • Data Loss Prevention
  • Network Security (Wired & Wireless)
  • Maintain detailed knowledge and awareness of cybersecurity trends and the development of new vulnerabilities and threats.
  • Improve cybersecurity processes and documentation.
  • Participate in new systems planning, design, and implementation.
  • Design and implement security controls/processes for new systems, including Salesforce and Workday applications.
  • Participate in regular vulnerability and patching activities
  • Participate in Threat and Risk Assessments (TRAs)
  • Perform the role of SOC SME Threat hunter
  • Document IT & security controls/processes where applicable
  • Cyber Security Incident Management Response
  • Assist in auditing users & systems
  • Splunk/LogScale/Crowdstrike NG SIEM expertise, including the creation of custom alerts and dashboards for Salesforce and Workday.
  • Maintain workstation and server security hardening standards
  • Assist in troubleshooting security related network issues with network support team
  • Must be available for afterhours implementations, testing and support
  • Other tasks as required

REQUIREMENTS:

  • Working knowledge of and experience applying common information security standards (ISO 27001, NIST 800-53a, NIST CSF, CIS Controls).
  • Logging and monitoring systems experience with a SIEM system (Splunk/LogScale preferred).
  • Broad knowledge of IT architecture and technologies, including identity and access management, cloud hosting, network, and database administration.
  • Advanced Scripting skillsets (PowerShell, Python, etc)
  • Vulnerability management and remediation
  • Experience with the Jira suite of applications
  • Excellent troubleshooting skills
  • Excellent verbal and written communication skills
  • Work in a demanding team environment, prioritizing tasks and escalating/communicating issues as required
  • Superb analytical skills: Ability to think “outside-the-box” to resolve problems
  • Post-secondary degree in an IT-related field or equivalent work experience.
  • 10+ years’ experience
  • CISSP, CEH, OSCP, CCSP, SSCP or other information security certifications are highly desired.
  • IT environment auditing experience, either internal or external, especially in cloud environments (e.g., Salesforce, Workday).
  • Experience desired deploying apps within Splunk and administrating the Splunk platform.
  • Experience with data normalization and data modelling within the Splunk environment.
  • Experience in creating and managing Splunk DB connects Identities, Database connections, Database inputs, outputs, lookups, and access controls.
  • Experience with regex.
  • Knowledge of advanced search and reporting commands.
  • Understanding of system log files and other structured and non-structured data.
  • Understand methods of collection, logging, windows filtering, and tuning / baselining data
  • Familiarity with Kali Linux, Metasploit, Burp and other similar tools.

ABOUT US:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.IND2025

Saint Elizabeth Health Care – Transitions Care Lead – Belleville, ON

Company: Saint Elizabeth Health Care

Location: Belleville, ON

Expected salary:

Job date: Fri, 09 May 2025 23:06:58 GMT

Job description: About the RoleAn exciting leadership role within hospital transitional programs working with closely with hospitals to transition and reintegrate clients back into the community.As a member of the Acute Transitions leadership team, you are passionate about informing and shaping the transition from hospital to home and being at the forefront of healthcare innovation in Canada.As the Transitions Care Lead You will provide exemplary leadership and care flow management between the hospital partners and community care teams while ensuring excellence in the provision of client care and the achievement of corporate/program objectives. This exciting position will manage relations and collaborate with hospitals to ensure a smooth and seamless transition to a client’s home environment. Additionally this position will help to ensure performance targets are met and be involved in quality improvement initiatives as it relates to optimizing patient flow and management processes within the Acute Transition programs.Full time role – on site at Hospital LocationMain responsibilities:

  • Act as the primary point of contact for the hospital navigator/coordinator
  • Receive, monitor and update the client tracking/notification/flow tools
  • Receive, review, and accept referrals for in-home transition services
  • Coordinate/Liaise with hospital navigator/coordinator and SE @home Team as required.
  • Participate in hospital discharge care conference for complex clients as required
  • Prepare an initial care plan (e.g. for 48-72 hours post transition) and place an initial equipment and supplies order as required
  • Ensure all necessary referral documents (e.g. transition request form, medical orders, consult notes, allied health reports) and initial care plan instructions are received by SE @Home Team
  • Attend program huddles with hospital (as per contract requirements)
  • Monitor and communicate significant deviations from the care plan to the hospital as required.
  • Communicate to the hospital any risk-related events
  • Monitor timely completion and reporting outcomes of patient/family care conferences to partner hospital(required in contract)Monitor Program Metrics (e.g. client experience, time to first visit, service volumes, risk events, etc.)
  • Facilitate risk management as per established policies and procedures
  • Communicate patient and family complaints or issues back to partner hospital and share associated action plans in partner meetings
  • Participate in program evaluation and process improvement
  • On-call as required for programs support
  • Other duties to ensure program is running smoothly

Requirements:

  • Membership, in good standing, with the applicable regulatory body:

· College of Nurses of Ontario.· College of Physiotherapists of Ontario.· College of Occupational Therapists of Ontario.· Ontario College of Social Workers and Social Service Workers.

  • 3+ years of recent experience in community health or a related field.
  • Knowledge of the health care delivery system including hospital discharge planning, community care and support services
  • Excellent skills in case management and coordinating care within interdisciplinary teams
  • Excellent assessment and decision-making skills
  • Passion for excellent customer service and customer experience
  • Demonstrates strong critical thinking, problem-solving and self-directed skills.
  • Excellent interpersonal communication, and presentation skills with a diverse group or stakeholders (hospital partners, front line staff, management team)
  • Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment in various settings (e.g. at the hospital, in the office, in the community).
  • Advanced skills in Microsoft Office (Word, Excel, PPT, Visio) and comfort with learning/working with new and emerging technologies (e.g. remote patient monitoring/virtual care technologies, EHR systems, reporting systems)
  • A valid driver’s license and access to a reliable vehicle.

About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience

Saint Elizabeth Health Care – Transitions Care Lead – Belleville, ON

Company: Saint Elizabeth Health Care

Location: Belleville, ON

Expected salary:

Job date: Sat, 19 Apr 2025 04:11:56 GMT

Job description: About the RoleAn exciting leadership role within hospital transitional programs working with closely with hospitals to transition and reintegrate clients back into the community.As a member of the Acute Transitions leadership team, you are passionate about informing and shaping the transition from hospital to home and being at the forefront of healthcare innovation in Canada.As the Transitions Care Lead You will provide exemplary leadership and care flow management between the hospital partners and community care teams while ensuring excellence in the provision of client care and the achievement of corporate/program objectives. This exciting position will manage relations and collaborate with hospitals to ensure a smooth and seamless transition to a client’s home environment. Additionally this position will help to ensure performance targets are met and be involved in quality improvement initiatives as it relates to optimizing patient flow and management processes within the Acute Transition programs.Full time role – on site at Hospital LocationMain responsibilities:

  • Act as the primary point of contact for the hospital navigator/coordinator
  • Receive, monitor and update the client tracking/notification/flow tools
  • Receive, review, and accept referrals for in-home transition services
  • Coordinate/Liaise with hospital navigator/coordinator and SE @home Team as required.
  • Participate in hospital discharge care conference for complex clients as required
  • Prepare an initial care plan (e.g. for 48-72 hours post transition) and place an initial equipment and supplies order as required
  • Ensure all necessary referral documents (e.g. transition request form, medical orders, consult notes, allied health reports) and initial care plan instructions are received by SE @Home Team
  • Attend program huddles with hospital (as per contract requirements)
  • Monitor and communicate significant deviations from the care plan to the hospital as required.
  • Communicate to the hospital any risk-related events
  • Monitor timely completion and reporting outcomes of patient/family care conferences to partner hospital(required in contract)Monitor Program Metrics (e.g. client experience, time to first visit, service volumes, risk events, etc.)
  • Facilitate risk management as per established policies and procedures
  • Communicate patient and family complaints or issues back to partner hospital and share associated action plans in partner meetings
  • Participate in program evaluation and process improvement
  • On-call as required for programs support
  • Other duties to ensure program is running smoothly

Requirements:

  • Membership, in good standing, with the applicable regulatory body:

· College of Nurses of Ontario.· College of Physiotherapists of Ontario.· College of Occupational Therapists of Ontario.· Ontario College of Social Workers and Social Service Workers.

  • 3+ years of recent experience in community health or a related field.
  • Knowledge of the health care delivery system including hospital discharge planning, community care and support services
  • Excellent skills in case management and coordinating care within interdisciplinary teams
  • Excellent assessment and decision-making skills
  • Passion for excellent customer service and customer experience
  • Demonstrates strong critical thinking, problem-solving and self-directed skills.
  • Excellent interpersonal communication, and presentation skills with a diverse group or stakeholders (hospital partners, front line staff, management team)
  • Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment in various settings (e.g. at the hospital, in the office, in the community).
  • Advanced skills in Microsoft Office (Word, Excel, PPT, Visio) and comfort with learning/working with new and emerging technologies (e.g. remote patient monitoring/virtual care technologies, EHR systems, reporting systems)
  • A valid driver’s license and access to a reliable vehicle.

About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience

Saint Elizabeth Health Care – Transitions Care Lead – Richmond Hill, ON

Company: Saint Elizabeth Health Care

Location: Richmond Hill, ON

Expected salary:

Job date: Wed, 02 Apr 2025 23:23:37 GMT

Job description: About the RoleAn exciting leadership role within hospital transitional programs working with closely with hospitals to transition and reintegrate clients back into the community.As a member of the Acute Transitions leadership team, you are passionate about informing and shaping the transition from hospital to home and being at the forefront of healthcare innovation in Canada.As the Transitions Care Lead You will provide exemplary leadership and care flow management between the hospital partners and community care teams while ensuring excellence in the provision of client care and the achievement of corporate/program objectives. This exciting position will manage relations and collaborate with hospitals to ensure a smooth and seamless transition to a client’s home environment. Additionally this position will help to ensure performance targets are met and be involved in quality improvement initiatives as it relates to optimizing patient flow and management processes within the Acute Transition programs.Casual role – Hybrid OpportunityMain responsibilities:

  • Act as the primary point of contact for the hospital navigator/coordinator
  • Receive, monitor and update the client tracking/notification/flow tools
  • Receive, review, and accept referrals for in-home transition services
  • Coordinate/Liaise with hospital navigator/coordinator and SE @home Team as required.
  • Participate in hospital discharge care conference for complex clients as required
  • Prepare an initial care plan (e.g. for 48-72 hours post transition) and place an initial equipment and supplies order as required
  • Ensure all necessary referral documents (e.g. transition request form, medical orders, consult notes, allied health reports) and initial care plan instructions are received by SE @Home Team
  • Attend program huddles with hospital (as per contract requirements)
  • Monitor and communicate significant deviations from the care plan to the hospital as required.
  • Communicate to the hospital any risk-related events
  • Monitor timely completion and reporting outcomes of patient/family care conferences to partner hospital(required in contract)Monitor Program Metrics (e.g. client experience, time to first visit, service volumes, risk events, etc.)
  • Facilitate risk management as per established policies and procedures
  • Communicate patient and family complaints or issues back to partner hospital and share associated action plans in partner meetings
  • Participate in program evaluation and process improvement
  • On-call as required for programs support
  • Other duties to ensure program is running smoothly

Requirements:

  • Membership, in good standing, with the applicable regulatory body:

· College of Nurses of Ontario.· College of Physiotherapists of Ontario.· College of Occupational Therapists of Ontario.· Ontario College of Social Workers and Social Service Workers.

  • 3+ years of recent experience in community health or a related field.
  • Knowledge of the health care delivery system including hospital discharge planning, community care and support services
  • Excellent skills in case management and coordinating care within interdisciplinary teams
  • Excellent assessment and decision-making skills
  • Passion for excellent customer service and customer experience
  • Demonstrates strong critical thinking, problem-solving and self-directed skills.
  • Excellent interpersonal communication, and presentation skills with a diverse group or stakeholders (hospital partners, front line staff, management team)
  • Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment in various settings (e.g. at the hospital, in the office, in the community).
  • Advanced skills in Microsoft Office (Word, Excel, PPT, Visio) and comfort with learning/working with new and emerging technologies (e.g. remote patient monitoring/virtual care technologies, EHR systems, reporting systems)
  • A valid driver’s license and access to a reliable vehicle.

About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience

Saint Elizabeth Health Care – Service Coordinator – Cambridge, ON

Company: Saint Elizabeth Health Care

Location: Cambridge, ON

Expected salary:

Job date: Fri, 21 Mar 2025 08:35:48 GMT

Job description: We are hiring 1 Full time Service Coordinator to work virtually for our SDC in Cambridge!POSITION SUMMARY:Working full time in a remote role for our Service Delivery Centre based in Waterloo-Wellington, this position will be responsible for the efficient and effective coordination of client care.Here are many reasons why you will want to bring your talent to our team:

  • You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
  • You will experience opportunities to use many of your skills and expand your knowledge
  • Ongoing opportunities for continuing education, training and professional development
  • Total Rewards program which includes group benefits, and pension plan
  • Education bursaries
  • Extensive paid orientation and preceptorship program
  • Tuition Assistance Program
  • WorkPerks®, which gives access to exclusive discounts from leading brand name companies and trusted local businesses.

RESPONSIBILITIES:

  • Provide schedule planning support to health care team
  • Appropriately schedule staff to ensure continuity of care in the provision of service delivery
  • Update and maintain an electronic client database
  • File and maintain client records
  • Perform data entry of all relevant client, employee and billing information
  • Respond to all caller inquiries with efficiency and appropriate urgency
  • Provide support to billing activities
  • Generate and distribute various scheduling and billing reports
  • Investigate and follow up in errors/discrepancies in services ordered or provided
  • Other office administrative duties as assigned

REQUIREMENTS:

  • This is a remote position
  • Must be able to work FT Days and every other weekend.
  • Must have a quiet confidential space to work from home but presence in the office would also occur
  • Must have access to high-speed internet and a computer
  • Intermediate data entry/ keyboarding skills
  • Experience using a PC database
  • Intermediate reading comprehension and excellent verbal communication skills
  • Demonstrated customer service skills and problem solving
  • Adaptability and the ability to deal with tight deadlines
  • An ability to work independently
  • An ability to prioritize, multi-task and deal with competing priorities
  • Good personal organizational skills
  • Courses in medical administration or health care training are preferred
  • Experience working for a community health provider is preferred
  • Related work experience and a familiarity with community health care services is preferred
  • Basic computer skills in MS Word and MS Excel are preferred

About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at at your earliest convenience.