Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Mon, 08 Sep 2025 02:31:04 GMT
Job description: responsibilities: Develop a field marketing plan with input and expertise from key internal stakeholders; to include hybrid, digital… strategies, digital and physical, to meet and exceed marketing and sales objectives, leveraging a mix of events, digital…
The responsibilities involve creating a comprehensive field marketing plan by collaborating with key internal stakeholders. This plan should include a mix of hybrid and digital strategies, utilizing both digital and physical elements to achieve marketing and sales goals. It will leverage a combination of events and digital tactics to optimize results.
Sr. Field Marketing Manager, Canada – Genesys – Toronto, ON
Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Mon, 08 Sep 2025 04:16:05 GMT
Job description: responsibilities: Develop a field marketing plan with input and expertise from key internal stakeholders; to include hybrid, digital… strategies, digital and physical, to meet and exceed marketing and sales objectives, leveraging a mix of events, digital…
The responsibilities include creating a comprehensive field marketing plan with input from key internal stakeholders. This plan should incorporate both digital and physical strategies, focusing on hybrid events, to achieve and surpass marketing and sales goals.
Sr. Field Marketing Manager, Canada – Genesys – Toronto, ON
Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Sun, 07 Sep 2025 22:46:17 GMT
Job description: responsibilities: Develop a field marketing plan with input and expertise from key internal stakeholders; to include hybrid, digital… strategies, digital and physical, to meet and exceed marketing and sales objectives, leveraging a mix of events, digital…
The responsibilities include creating a comprehensive field marketing plan by collaborating with key internal stakeholders. This plan will incorporate hybrid and digital strategies, combining both online and offline approaches, to achieve marketing and sales goals through a diverse mix of events and digital initiatives.
Genesys – Sr. Field Marketing Manager, Canada – Toronto, ON
Sr. Field Marketing Manager, Canada – Genesys – Toronto, ON
Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Mon, 08 Sep 2025 07:40:28 GMT
Job description: Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.SummaryThe Genesys North America Integrated Marketing team is looking for a rock star marketer to own the Canadian segment of the field marketing strategy. As the primary liaison between Sales and Marketing, the Sr. Field Marketing Manager will need to understand go-to-market (G2M) and sales priorities of the business, apply a “General Manager” mentality and build a regional field marketing plan to deliver on those priorities through a mix of virtual and in-person marketing programs.The Sr. Field Marketing Manager needs to identify and generate awareness and demand by using a variety of marketing vehicles and tactics. The focus is on the top big bet accounts to meet the growth objectives of the business and drive pipeline acceleration. This field marketer is also responsible for interfacing directly with sales leadership, account owners/teams, and requires strategic marketing leadership, cross-team, and organizational teamwork, excellent communications, and project management skills, along with a passion for driving the right customer and prospect experience.In this role, you will report to the VP, North America Regional Marketing and you will work closely with the extended team to execute a wide range of demand generation programs to ultimately drive leads and pipeline. The team is seeking someone who is strategic, able to work in a fast-paced organization, and is a team player who will add to the Genesys culture.Key responsibilities:Develop a field marketing plan with input and expertise from key internal stakeholders; to include hybrid, digital and in-person programs.Experience working with and marketing to enterprise accounts.Facilitate the conversation with sales stakeholders and align field marketing plan to meet sales and marketing goals.Develop and drive innovative integrated marketing strategies, digital and physical, to meet and exceed marketing and sales objectives, leveraging a mix of events, digital, and white-glove experiences.Research and identify third-party programs to drive new logos, thought leadership and brand awareness and develop new and innovative ways to reach our audience through solution-focused content and programs.Build and maintain a strong relationship with key stakeholders to ensure Sales/Marketing alignment on all programsWork with Partner Marketing to drive demand gen and channel relationshipsManage the allocated Marketing budget to drive optimized investment and ROIKnowledge, Skills and Experience:A minimum of three years software/technology field marketing experienceHighly efficient team player, with the ability to also work independently in a fast-paced, fluid, sometimes ambiguous environment.Experience creating and delivering events and digital marketing campaigns email that produce results.Self-motivated, able to work autonomously and communicate with remote management for extended periods of time.Experience owning pipeline targets is a plus.High energy and the ability to manage multiple initiatives.Knowledge of lead generation and sales cycles for revenue growthTrack record of partnering with a high energy, direct sales forceKnowledge of Salesforce, Asana and other MarTech is preferred20-30% travel requiredFrench-Canadian speaking preferredBachelor’s degree preferredBenefitsMedical, Dental, and Vision InsuranceTelehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off401(k) matching programAdoption AssistanceInfertility treatmentsAbout Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit .Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit .Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at .You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Genesys is a global organization focused on enhancing customer and employee experiences to foster loyalty and improve business outcomes. Its AI-powered Genesys Cloud platform enables organizations to deliver personalized experiences at scale, driving customer loyalty, workforce engagement, and operational efficiency.
The North America Integrated Marketing team at Genesys seeks a Senior Field Marketing Manager for the Canadian market. This role involves creating and executing a field marketing strategy that aligns with sales and marketing goals, particularly targeting key enterprise accounts. Key responsibilities include developing marketing plans, facilitating collaboration with sales, driving innovative marketing tactics, and managing a marketing budget.
Candidates should have at least three years of field marketing experience in the software/technology sector, strong communication skills, and a track record of partnering with sales teams. Proficiency in Salesforce and familiarity with marketing technologies are preferred. Benefits include flexible work schedules, medical insurance, and career growth opportunities.
Genesys emphasizes an inclusive and equitable workplace, welcoming applicants from diverse backgrounds. The organization orchestrates billions of customer experiences yearly, using its cloud technology to enhance interactions across various channels.
Genesys – Sr. Field Marketing Manager, Canada – Toronto, ON
Sr. Field Marketing Manager, Canada – Genesys – Toronto, ON
Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Sun, 07 Sep 2025 23:36:43 GMT
Job description: responsibilities: Develop a field marketing plan with input and expertise from key internal stakeholders; to include hybrid, digital… strategies, digital and physical, to meet and exceed marketing and sales objectives, leveraging a mix of events, digital…
The responsibilities include creating a comprehensive field marketing plan by collaborating with key internal stakeholders. This plan will incorporate hybrid and digital strategies to achieve marketing and sales goals, utilizing a blend of events and digital channels.
Sr. Field Marketing Manager, Canada – Genesys – Toronto, ON
Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Mon, 08 Sep 2025 00:15:27 GMT
Job description: responsibilities: Develop a field marketing plan with input and expertise from key internal stakeholders; to include hybrid, digital… strategies, digital and physical, to meet and exceed marketing and sales objectives, leveraging a mix of events, digital…
The responsibilities involve creating a comprehensive field marketing plan informed by key internal stakeholders. This plan should incorporate hybrid and digital strategies, blending both digital and physical approaches, to achieve and surpass marketing and sales goals. It will utilize a variety of events and digital initiatives.
Sr. Product Owner – Genesys – Toronto, ON
Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Wed, 20 Aug 2025 07:13:15 GMT
Job description: , you will collaborate closely with Sales, Marketing, Customer Success, and Partner teams to understand business needs and translate them… framework Drive CRM integration with external platforms such as marketing automation tools, ERP systems, and data providers…
You’ll work closely with Sales, Marketing, Customer Success, and Partner teams to identify business needs and develop a framework for addressing them. Additionally, you’ll drive the integration of CRM systems with external platforms like marketing automation tools, ERP systems, and data providers.
Genesys – Sr. Java Backend Developer – Toronto, ON
Company: Genesys
Location: Toronto, ON
Expected salary:
Job date: Fri, 18 Apr 2025 07:33:27 GMT
Job description: Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.SummaryAre you someone who likes solving complex problems using cutting edge technology? Are you interested in contributing to the design, stability, and reliability of the microservices and micro-frontends deployed in AWS Cloud? Do you want to work in an environment where you have the flexibility to grow your skillset?You will contribute to the design, development, maintenance, testing, and monitoring of your team’s features and services to enhance the Genesys Cloud Workforce Engagement Management (WEM) product suite.What this role isn’tThis role is not building simple single page sites, or single tenant services. We are developing for a complex multi-tenant cloud ecosystem. You will be contributing to complex features from design to the actual deployment and monitoring of your work in Genesys Cloud.What you’ll bring to the tableTo be successful, you should be a strong problem solver that wants to contribute to our team and product suite. You should be curious about cloud technology and expand your skillset. You should be able to propose and design practical solutions, not just describe problems. Being resourceful and detail-oriented will contribute to your success here at Genesys.Some details about what you’ll do
- Design, build, and troubleshoot highly available, fault-tolerant, scalable services in AWS
- Unit, integration, and manual testing of the code changes done by the team
- Contribute to improve code, architecture, infrastructure, processes
- Participate in code reviews to learn and grow as well as to help others to learn through constructive feedback
- Understand our tools and APIs to use them effectively and efficiently
- Mentor other team members to help them grow technically and get past blockers
- Participate in regular meetings for open communication, sharing ideas, and supporting others
Minimum qualifications:
- Strong software engineering background with experience designing complex systems from the ground up (5+ years)
- Strong understanding of object-oriented programming including proficiency in Java
- Solid understanding of micro-service architecture and distributed systems
- Experience working with AWS cloud infrastructure such as EC2, S3, Dynamo, Lamda, etc.
- Experience working with database engines such as PostgreSQL, MySQL, etc.
- Familiarity with infrastructure automation tools (such as Jenkins, Terraform) and CI/CD practices.
- Product-focused mindset, driven to build impactful systems and reusable engineering tools.
- Commitment to collaboration, problem-solving, and knowledge-sharing across engineering and product teams.
Preferred qualifications:
- Experience with AWS Aurora and PostgreSQL
- Experience with Kotlin
- Experience with SpringBoot 3
- Understanding of data governance, security, and compliance in cloud environments.
Why Join Us?
- Comprehensive Medical Coverage: Supplemental to Canada government benefits, ensuring enhanced healthcare for you and your family.
- Retirement Savings Plan: Generous company contributions to help secure your financial future.
- Paid Time Off: Competitive vacation and personal time off policies to support work-life balance.
- Flexible Work Arrangements: Options for remote work and flexible schedules.
- Learning and Development: Opportunities for continuous learning and career growth.
- Parental Leave: Paid leave for new parents to support family needs.
- Wellness Programs and Employee Assistance: Initiatives promoting physical and mental well-being, including access to confidential counseling services.
If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit .Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.


