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Company: HarperCollins
Location: Toronto, ON
Job description: OverviewCompany: Harlequin Enterprises ULCJob Title: Assistant Manager, Harlequin Publicity and CommunicationsDepartment: Harlequin Brand GroupStatus: Regular Full TimeLocation: 22 Adelaide Street West, Toronto (Hybrid)We celebrate and support the differences that make each of us unique, striving to create a welcoming workplace that ensures everyone has a voice and are able to do their best work. We welcome all applicants, including those who identify with groups that are traditionally underrepresented in the publishing industry including, but not limited to, Black, Indigenous, people of colour, members of the LGBTQIA2S+ community and persons with disabilities.Join us and share your story.ResponsibilitiesJob Summary:Do you believe in romance ever after? We do!Harlequin is the leading romance brand with a loyal fan following all over the world!We are looking for a creative and digital-savvy publicist to create a stir and a lot of buzz about the Harlequin brand and key titles within the publishing program. The ideal candidate should possess experience publicizing products and/or creating buzz for consumer-facing brands.In this role, you will work across the brand division championing and executing initiatives supporting the Harlequin brand and key titles with media and passionate fans/influencers, working with agency partners on brand initiatives and partnerships, while setting up Harlequin to stand out at key events. Always on top of the latest trends, the ideal candidate will continuously recommend publicity efforts in response to the changing landscape, latest trends, cultural moments and social conversations to create buzz around a brand with an incredible legacy spanning 75 years and inspiring global fan loyalty! This position reports into the Manager, Harlequin Publicity and CommunicationsQualificationsOur ideal candidate has:
- 2 to 4 years of publicity experience
- Experience working at a publishing house or publicity, marketing, or communications agency an asset
- Education background in public relations, communications, or journalism an asset
- Excellent written, verbal communication and presentation skills
- Solid contacts and relationships with American media
- Proven ability to deliver timely, accurate work products and demonstrate solid follow-through
- Results-driven, motivated team player who is proactive and exceptionally organized
- Strong prioritization skills and the ability to remain calm and use sound judgment under pressure
- Passion, enthusiasm, a love of books and a dreamer who can help create a stir in the marketplace around a fun brand with an incredible legacy.
- Proficient in various platforms, including Microsoft Office Suite, Google Drive, Trello, MuckRack, Canva, NetGalley and more.
What’s in It For You?
- The opportunity to be part of a company on the leading edge of publishing, working with a very talented team and exceptional books
- Remote work, flexible start/stop times
- Paid time off days and vacation allotment, starting at three weeks
- Flexible benefit plans to fit your needs and pension matching
- Author events and access to discounted books
- Working with passionate people!
About HarperCollins Canada and HarlequinHarlequin is a leading publisher of commercial fiction and narrative nonfiction. We publish more than 100 titles a month that reach audiences globally. Encompassing highly recognizable imprints that span a broad number of genres, we are home to many award-winning New York Times and USA TODAY bestselling authors. Harlequin is a division of HarperCollins Publishers, the second-largest consumer book publisher in the world. Through HarperCollins’s global publishing program, Harlequin titles are published in 17 countries and 16 languages.Known worldwide for the quality of its list, HarperCollins Canada is the proud home of many bestselling and award-winning authors, including Esi Edugyan, Heather O’Neill, and Lawrence Hill. It is our vision to publish the best books of our generation and to work with authors over the length and breadth of their careers. Our authors are at the centre of everything we do. In addition to the Canadian publishing program, HarperCollins Canada is responsible for the sales, marketing, and publicity of HarperCollins titles from around the globe.HarperCollins Canada and Harlequin are Equal Opportunity Employers committed to equal employment opportunities. Employment decisions are based on job requirements and the skills, knowledge, and experience of the candidate, regardless of any other factors unrelated to job performance.We are also committed to ensuring that the accessibility needs of candidates and employees are considered and accommodated during the recruitment process.We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.
Harlequin Enterprises ULC is looking for an Assistant Manager for Harlequin Publicity and Communications in Toronto. They are seeking a creative publicist with experience in publicity and a passion for creating buzz around consumer-facing brands. The ideal candidate will have 2-4 years of publicity experience, excellent communication skills, and a love for books. The position offers remote work, flexible hours, benefits, and the opportunity to work with a talented team in a leading publishing company. HarperCollins Canada and Harlequin are Equal Opportunity Employers dedicated to providing equal employment opportunities.
Job Description
We are looking for a dedicated and customer-focused Call Center Agent to join our team. The Call Center Agent will be responsible for receiving incoming calls from customers, answering inquiries, resolving issues, and providing excellent customer service. The ideal candidate must have strong communication skills, be able to work well under pressure, and have a positive attitude.
Responsibilities:
– Answer incoming calls and assist customers with inquiries
– Provide information about products and services
– Resolve customer complaints and issues in a professional manner
– Document customer interactions and transactions
– Maintain a high level of customer satisfaction
Requirements:
– High school diploma or equivalent
– Previous experience in a call center or customer service role is a plus
– Excellent communication skills
– Strong problem-solving abilities
– Ability to work well in a fast-paced environment
– Team player
If you are passionate about providing exceptional customer service and have what it takes to succeed in a challenging role, we want to hear from you! Apply now and join our team.
Expected salary:
Job date: Fri, 14 Jun 2024 03:07:00 GMT
