GE HealthCare – Field Service Representative – Nuclear Medicine – Ontario

Company: GE HealthCare

Location: Ontario

Expected salary:

Job date: Thu, 24 Apr 2025 22:53:26 GMT

Job description: Job Description Summary As the Field Service Representative (FSR), you will maintain the service and support of medical diagnostic imaging equipment including but not limited to Nuclear Medicine (Functional Imaging) ; to evaluate, diagnose, repair and perform planned maintenance (PM), driving customer satisfaction through Service Excellence. Service area includes hospitals in and around Greater Toronto & Central Ontario region.

  • The role may require travel to remote hospitals/clinics within Ontario which could require overnight time away from a home base. Flexible hours of work are required.
  • The role requires some on call and after-hours support on a rotation basis.
  • The role also requires that the individual selected can travel to and from the USA for training at our healthcare institute.
  • All applicants must be legally able to reside and work in Canada.
  • A current unrestricted Canadian Driving license is a requirement of this role.
  • It is a condition of hire that any new employee or contract worker that will provide products or services to a GE Healthcare customer facility are fully vaccinated and provide proof of COVID-19 vaccination. All offers of employment are conditional upon the satisfaction of this requirement. “Fully vaccinated” means that any such person must have received two doses of a COVID-19 vaccination approved by Health Canada. The second dose of vaccine must have been administered at least 14 clear days before commencing employment.

Job DescriptionPosition Responsibilities:

  • Independently evaluate progressively complex diagnostic imaging equipment.
  • Perform troubleshooting and complete appropriate repairs, perform planned maintenance (PM) and calibrations, installations and FMIs.
  • Work as a member of local team to provide efficient service delivery to all accounts within assigned area or region. Share on-call / pager responsibility.
  • Document all repair actions and submit reports/summaries according to schedule. Maintain approved parts inventory. Manage service delivery processes in compliance with GE policies.
  • Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
  • Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation, meeting strict quality measurable metrics outlined in the contractually agreement between GE HealthCare and their customers.
  • Maintain effective customer relations through communication, ensure resolution and proper follow-up, leading to customer satisfaction. Implement GE / customer facility contract, supporting business goals and objectives.
  • Maintain tool and test equipment calibrations. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment through formal instruction. Adhere to EHS and quality procedures, participating in regular inspections and audits.
  • Provide direct technical service on customer’s installed base equipment, including preventative and remedial service, installation, calibration to factory and customer specifications, and the completion of all required documentation to meet government, business and audit requirements.
  • Provide technical support outside of normal business hours and be available for service calls if required.
  • Participate in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs
  • Develop an advisory and consultative role with your primary assigned hospitals.

Required Skills:

  • Excellent problem-solving and troubleshooting skills.
  • Ability to work both independently and as a team, adhere to the accepted standards of personal conduct.
  • Demonstrated commitment to continuing education and training.
  • Ability to work in a fast paced environment.
  • Strong written and oral communication skills.
  • Ability to communicate with all levels of management is required.
  • Ability to quickly learn and utilize various corporate or computer-based applications.
  • Maintain cleanliness of work area/fleet vehicle.
  • Ability to lift, carry, push, and pull up to 50 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
  • Demonstrated Mechanical Aptitude and expertise with hand tools etc.

Education Requirements:

  • Graduate Technician or Technologists Diploma, Or, a degree in Electronics, Biomedical Engineering, Physics, Computer Science, or other related field, OR equivalent experience and training.
  • A minimum of two years experience post graduation is required.

Desired:

  • Experience servicing GE Healthcare equipment as well as GE Provided modality training.
  • Previous experience servicing Diagnostic Imaging service experience in Nuclear Medicine equipment.
  • Demonstrated ability to manage difficult customer situations.
  • Demonstrated excellence with customer communication.
  • Expertise and proficiency with computer based diagnostic tools, networking and basic IT.

Additional InformationRelocation Assistance Provided: No

GE HealthCare – Field Service Representative – Nuclear Medicine – Ontario

Company: GE HealthCare

Location: Ontario

Expected salary:

Job date: Fri, 25 Apr 2025 02:22:58 GMT

Job description: Job Description Summary As the Field Service Representative (FSR), you will maintain the service and support of medical diagnostic imaging equipment including but not limited to Nuclear Medicine (Functional Imaging) ; to evaluate, diagnose, repair and perform planned maintenance (PM), driving customer satisfaction through Service Excellence. Service area includes hospitals in and around Central Ontario region.

  • The role may require travel to remote hospitals/clinics within Ontario which could require overnight time away from a home base. Flexible hours of work are required.
  • The role requires some on call and after-hours support on a rotation basis.
  • The role also requires that the individual selected can travel to and from the USA for training at our healthcare institute.
  • All applicants must be legally able to reside and work in Canada.
  • A current unrestricted Canadian Driving license is a requirement of this role.
  • It is a condition of hire that any new employee or contract worker that will provide products or services to a GE Healthcare customer facility are fully vaccinated and provide proof of COVID-19 vaccination. All offers of employment are conditional upon the satisfaction of this requirement. “Fully vaccinated” means that any such person must have received two doses of a COVID-19 vaccination approved by Health Canada. The second dose of vaccine must have been administered at least 14 clear days before commencing employment.

Job DescriptionPosition Responsibilities:

  • Independently evaluate progressively complex diagnostic imaging equipment.
  • Perform troubleshooting and complete appropriate repairs, perform planned maintenance (PM) and calibrations, installations and FMIs.
  • Work as a member of local team to provide efficient service delivery to all accounts within assigned area or region. Share on-call / pager responsibility.
  • Document all repair actions and submit reports/summaries according to schedule. Maintain approved parts inventory. Manage service delivery processes in compliance with GE policies.
  • Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
  • Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation, meeting strict quality measurable metrics outlined in the contractually agreement between GE HealthCare and their customers.
  • Maintain effective customer relations through communication, ensure resolution and proper follow-up, leading to customer satisfaction. Implement GE / customer facility contract, supporting business goals and objectives.
  • Maintain tool and test equipment calibrations. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment through formal instruction. Adhere to EHS and quality procedures, participating in regular inspections and audits.
  • Provide direct technical service on customer’s installed base equipment, including preventative and remedial service, installation, calibration to factory and customer specifications, and the completion of all required documentation to meet government, business and audit requirements.
  • Provide technical support outside of normal business hours and be available for service calls if required.
  • Participate in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs
  • Develop an advisory and consultative role with your primary assigned hospitals.

Required Skills:

  • Excellent problem-solving and troubleshooting skills.
  • Ability to work both independently and as a team, adhere to the accepted standards of personal conduct.
  • Demonstrated commitment to continuing education and training.
  • Ability to work in a fast paced environment.
  • Strong written and oral communication skills.
  • Ability to communicate with all levels of management is required.
  • Ability to quickly learn and utilize various corporate or computer-based applications.
  • Maintain cleanliness of work area/fleet vehicle.
  • Ability to lift, carry, push, and pull up to 50 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
  • Demonstrated Mechanical Aptitude and expertise with hand tools etc.

Education Requirements:

  • Graduate Technician or Technologists Diploma, Or, a degree in Electronics, Biomedical Engineering, Physics, Computer Science, or other related field, OR equivalent experience and training.
  • A minimum of two years experience post graduation is required.

Desired:

  • Experience servicing GE Healthcare equipment as well as GE Provided modality training.
  • Previous experience servicing Diagnostic Imaging service experience in Nuclear Medicine equipment.
  • Demonstrated ability to manage difficult customer situations.
  • Demonstrated excellence with customer communication.
  • Expertise and proficiency with computer based diagnostic tools, networking and basic IT.

Additional InformationRelocation Assistance Provided: No

Bayshore HealthCare – Case Manager – Ontario

Company: Bayshore HealthCare

Location: Ontario

Expected salary:

Job date: Sat, 26 Apr 2025 02:39:33 GMT

Job description: JOB SUMMARYTo be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medications and patients who need on-going support. The Case Manager is instrumental in removing any reimbursement access barriers to treatment for patients, thereby ensuring that they can start on therapy as quickly as possible. This position reports into the Associate Program Manager. The Case Manager thrives in an environment that emphasizes teamwork and accountability, possesses a deep willingness to serve customers, and drives positive customer experiences in a fast‐paced work environment. You can be based anywhere in Canada as this is a work from home position.DUTIES AND RESPONSIBILITIES
· Ensure patient has been enrolled in the patient support program (PSP). Set the tone for a warm welcome into the program.· Provide direct telephone assistance to patients requiring reimbursement support.· Develop strong relationships with patients, caregivers, and their healthcare team by infusing confidence, trust, security, and relief.· Facilitate a patient’s access to a particular medication by offering reimbursement navigation services.· Investigate reimbursement options available to the patient and maximize the patient’s coverage via private and public payers, while minimizing the financial assistance offered through the PSP and/ or out-of-pocket expenses for the patient.· Represent the patient with private or public insurers to optimize drug coverage and assist with the completion of Special Authorization (SA) and/ or Prior Authorization (PA) forms, when applicable.· Liaise with PSP team to ensure optimal patient support and communication.· Maintain ongoing and transparent communication with the patient’s healthcare team.· Diligent record-keeping to ensure continuous care and exceptional customer and patient experience.· Uncover and proactively identify gaps and opportunities for improvement in patient experience.· Through patient-oriented solutions, manage challenging patient situations with empathy and patience.· Work with the site representatives to support specific customer needs.· Act as a central resource liaison for program stakeholders, which include physicians, nurses, patients, and clinics.· Provide updates to stakeholders as requested and required.· Perform data entry, answer inbound calls, make outbound calls, manage email, and fax software, and perform general administrative functions including faxing and filing.· Must be able to identify and report adverse events to Health Canada (if applicable) and enter into source system and third-party systems.· Report and document adverse events as per pharmacovigilance requirements.· Participate in ongoing internal and/ or external continuing education activities.· Adhere to Bayshore Policies and Procedures.· Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System as well as specific performance indicators for the project.· Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate supervisor of any Health & Safety risks or concerns.· Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.· Complete other tasks as requested.QualificationsQUALIFICATIONS
· Post-secondary education or equivalent.· Reimbursement experience and/or a willingness to learn.· Understanding of provincial and private coverage criteria and how to navigate the Canadian drug coverage landscape.· Familiarity with the Special Authorization (SA) process for both public and private insurance in assigned territory.· Experience in the healthcare, pharmaceutical, or insurance industry would be an asset; experience with patients with cancer or rare diseases would also be an asset.· Strong customer service, communication, problem-solving and interpersonal skills required.· Demonstrates sensitivity and commitment to utilizing a patient-centric approach; is adept to responding to a patient’s emotional, educational, and health literacy needs.· Demonstrates cultural competency.· Making decisions using sound judgment, and meeting deadlines.· Ease of working in a paperless environment.· Proven ability to work autonomously within a team environment, in a remote/virtual setting.· Strong sense of organization, attention to detail, and ability to multi-task.· Proficient in Microsoft Office applications (Outlook, Word, and Excel).· Strong Computer and Technical skills: Excel, Word, Outlook, tablets, web- portals/internet use.· Mindful of accuracy and thoroughness of data entry for reporting requirements.· Making decisions.· Ease with working in a paperless environment.· Excellent written and verbal communication and interpersonal skills.· Established high speed internet access from home office.

St Joseph’s Healthcare Hamilton – Registered Dietitian – Hamilton, ON

Company: St Joseph’s Healthcare Hamilton

Location: Hamilton, ON

Expected salary:

Job date: Wed, 30 Apr 2025 05:26:45 GMT

Job description: POSITION SUMMARY:
The Registered Dietitian is responsible for completion of all Nutrition Referrals ordered by physicians, nursing, or the inter-disciplinary team or as part of program standards. The Registered Dietitian screens and classifies nutritional risk and/or risk for malnutrition, according to pre-established criteria. The Registered Dietitian also provides consultative and education services to patients, physicians, learners, other health care providers and the public. The purpose of the Registered Dietitian job is to reduce nutrition related complications that impact hospital length of stay, morbidity, mortality (i.e., falls, swallowing issues, wounds) and/or progression of an acute or chronic medical condition (i.e., Diabetes, Obesity, Kidney Disease, Eating Disorder). Please note this position will be supporting clinicals areas with outpatient nutrition.QUALIFICATIONS:
-Accredited post-graduate Dietetic Internship, Master’s degree or equivalent
-Regulated Health Professional from College of Dietitians of Ontario
-CDE (Certified Diabetes Educator) or CNSC (Certified Nutrition Support Clinician) may be beneficial in some areas, preferred
-Membership in specialized practice groups beneficial (e.g., Association of Nephrology Dietitians, Canadian Diabetes Association, Society of Parenteral and Enteral Nutrition)
-Membership in Dietitians of Canada and/or the American Dietetic Association is optional
-1 to 3 years Demonstrated work experience in nutritional management of patients with complex medical, surgical and/or mental health conditions.
-Excellent verbal and written communication skills
-Excellent problem solving, organizational, interpersonal and time management skills
-Ability to incorporate evidence-based practice and innovative service delivery models into day to day responsibilitiesRESPONSIBILITIES:
-Collects and interprets biological, anthropometric, pharmaceutical data, dietary, medical and psychosocial history; orders labs (if medical directive in place).
-Collects data from the health record, patient, caregiver/significant other and health care team.
-Prescribes and/or recommends nutritional requirements including type and amount of protein, carbohydrate, fat, calories, fibre, fluid, vitamin and minerals.
-Assesses prescribed Diet Order and makes recommendations.
-Determines a Nutrition Diagnosis based on International Dietetics and Nutrition Terminology.
-Recommends, coordinates and/or implements a nutrition care plan such as a modified diet, vitamin/mineral, fluid, enteral/parenteral feeding, capillary blood sugar testing, education and counselling.
-Provides nutrition services using established standards for transfer of information and unique patient identifiers.
-Implements Medical Directive if in place (i.e. insulin initiation and adjustment).
-If appropriate, delegates the implementation of the Nutrition Care Plan to the Dietetic Assistant and/or Food Service employee.
-Monitors and adjusts care plans based on Department/Program Nutrition Standards of Care and/or caseload volume.
-Communicates care plan in written/electronic health record using organization and College documentation standards.
-Applies adult education techniques to develop and facilitate group and education programs.
-Provides individual nutrition care plans, teaching and follow-up employing adult education techniques.
-Provides patient and/or caregiver with appropriate teaching materials that are geared to reading level, readiness to change and are culturally appropriate.
-Provides education related to patient safety using the teach-back method.
-If suitable, refers patients to additional community resources/linkages for follow-up nutrition care.
-Develops and implements a plan for continuing education based on assessment of strengths, areas of improvement, short- and long-term goals and results of performance appraisals.
-Sets goals with Regulated College (College of Dietitians of Ontario).
-Maintains expertise in Nutrition Management by attending conferences, workshops, medical rounds and conducting journal reviews.

Reckitt Benckiser – System Administrator & Analyst, HealthCare Sales Force – Kanata, ON

Company: Reckitt Benckiser

Location: Kanata, ON

Expected salary:

Job date: Sun, 27 Apr 2025 01:32:15 GMT

Job description: We are ReckittHome to the world’s best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.​Sales​Our Medical team turns science and clinical data into world-beating products and ideas. We develop the products, and build the medical community relationships, that fuel our growth. Our competitiveness and relentless innovation set us apart. And, every day, we go above and beyond to support our consumers at every stage of life. Our dedication drives the sales of our portfolio across designated paediatric and OBGYN office and hospital segments, where we work with them to make sure the people in their care benefit from having access to our trusted nutritional products. Our team are trusted to set the direction we need to deliver outstanding results. And because our areas of expertise are so critical to Reckitt’s success, we develop and cultivate business relationships with key decision makers like physicians, M.D., office staff, hospital staff and others in the consumer influence network.About the roleThe role of HealthCare Sales Force System Administrator & Analyst is to manage and maintain our sales force systems & applications. This role is responsible to support system updates, integrations, and maintenance while ensuring seamless functionality and user satisfaction and leading the data governance process to maintain the integrity of our data and data stewardship. This role involves collaboration with cross-functional teams and stakeholders to drive automation, reporting, and system improvements.This role is also the key point contact of the medical sales force related to daily system related operation support and contributing to sales force effectiveness processes.Your responsibilities1. System Administration:

  • Oversee the administration of the sales force platform for web and iPad-based applications, ensuring optimal performance, security, and compliance with organizational standards.
  • Oversee the policies, procedures, and rules governing sales force data, as well as the implementation of these policies, procedures, and rules, including user data recording.
  • Lead and champion the process to develop and update work instructions, by the appropriate stakeholders in a timely manner for related system responsibilities.
  • Lead and support sales force system/ platform updates and upgrades based on project requirements.
  • Coordinate with stakeholders to ensure smooth implementation and minimal disruption.
  • Document, track, and perform system change requests.

2. Support Healthcare Sales Effectiveness Operations:

  • Support business operations and the development of the Call Planning Master Plan, along with supporting tools for the Healthcare sales force to plan their annual objectives.

3. System Integrations:

  • Lead the integration of sales force platform with various other platforms to drive effectiveness.
  • Ensure data integrity and seamless workflows across integrated systems.

4. Support and Maintenance:

  • Provide ongoing support and maintenance for the sales force platform.
  • Troubleshoot issues and implement solutions to enhance system reliability.
  • Serve as the local champion for sales force platform and act as the primary contact for healthcare sales representative support in Canada.

5. Automation and Coordination:

  • Collaborate with the insights and analytics team to drive automation initiatives and improve system efficiency.
  • Support coordination efforts to align with business objectives.

6. Reporting and Analytics:

  • Lead the development of monthly and weekly business call plans and key performance indicator scorecard reporting.
  • Support annual and quarterly reporting processes to meet organizational needs.

7. Community and Hospital Systems:

  • Serve as the system lead for hospital and community support platforms when required, ensuring the sales force platform meets specific user needs.

8. Onboarding:

  • Lead new employee onboarding for system-related processes and ensure compliance and data integrity in call recording.

9. Collaboration:

  • Develop strong relationships and networks with a wide range of stakeholders (healthcare sales managers, field representatives, marketing, finance, quality, hospital operations, and colleagues from other markets).
  • Utilize these relationships to enhance business performance.

The experience we’re looking for

  • College Degree in Business Administration, or other related fields.
  • Minimum 2 years’ experience in sales support and/or application support role.
  • Proven experience as a LifeScience System Administrator or similar role.
  • Strong knowledge of LifeScience platform functionalities and integrations. (Veeva knowledge is an asset)
  • Experience with system updates, upgrades, and maintenance.
  • Familiarity with other enterprise integrated systems platforms
  • Excellent problem-solving and communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Demonstrates high agility and interest for problem solving and excellent customer service ability and attitude.
  • Demonstrate interest for data, reporting and system analytic
  • Demonstrates good working knowledge of project management concepts and skills. Is familiar with process flows and sales force operations environment. Experience in healthcare sales operations is an asset.
  • Must have excellent communication and training skills with a strong desire to be the voice of the user in communicating issues/opportunities with management.
  • Is self-motivated and independent worker, uses good judgement and elevates issues as needed.
  • Ability to organize and execute multiple priorities and see issues from multiple perspectives. Demonstrate agility, flexibility, patience and openness when working with multiple stakeholders.
  • Demonstrates strong computer software utilization skills, especially with spreadsheets, word processing, data retrieval and analysis, presentation graphics and database software.
  • English essential, French strong asset
  • Experience working in a hybrid work environment, managing remote and in-office with ongoing interaction and input from different stakeholders.
  • This role is not currently sponsoring visas or considering international movement at this time.

The skills for success

  • Experience in developing and implementing processes as it relates to business applications to gain efficiency.
  • Experience in system administration and trouble shooting
  • Customer Oriented approach and uses creativity to energize a sales force team.
  • Worked within a healthcare industry and/or sales/marketing environment.
  • Experience with Excel, Lifescience/ OmniChannel system administration such as SAP, Concur, Veeva, Salesforce.com

What we offerWith inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt’s potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt’s pay for performance philosophy.EqualityWe recognise that in real life, great people don’t always ‘tick all the boxes’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Bayshore HealthCare – Case Manager – Ontario

Company: Bayshore HealthCare

Location: Ontario

Expected salary:

Job date: Sat, 26 Apr 2025 23:14:41 GMT

Job description: JOB SUMMARY
To be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the completion of all program-specific paperwork. Act as a resource to physicians who are prescribing medications and patients who need on-going support. The Case Manager is instrumental in removing any reimbursement access barriers to treatment for patients, thereby ensuring that they can start on therapy as quickly as possible. The Case Manager thrives in an environment that emphasizes teamwork and accountability, possesses a deep willingness to serve customers, and drives positive customer experiences in a fast-paced work environment.DUTIES AND RESPONSIBILITIES

  • Ensure patient has been enrolled in the patient support program (PSP). Set the tone for a warm welcome into the program.
  • Provide direct telephone assistance to patients through conducting the welcome call, reimbursement support, conducting follow up calls, and providing both inbound and outbound call support.
  • Develop strong relationships with patients, caregivers, and their healthcare team by infusing confidence, trust, security, and relief.
  • Facilitate a patient’s access to a particular medication by offering reimbursement navigation services.
  • Investigate reimbursement options available to the patient and maximize the patient’s coverage via private and public payers, while minimizing the financial assistance offered through the PSP and/ or out-of-pocket expenses for the patient.
  • Gather all pertinent and appropriate information from the prescribing physician to complete the necessary forms (private and/or provincial insurance) in a concise, organized and professional manner.
  • Represent the patient with private or public insurers to optimize drug coverage and assist with the completion of Special Authorization (SA) and/ or Prior Authorization (PA) forms, when applicable.
  • Liaise with PSP team to ensure optimal patient support and communication.
  • Maintain ongoing and transparent communication with the patient’s healthcare team regarding patient care and reimbursement outcomes as needed. Follow up with patient at a minimum annually to confirm if there have been changes to coverage.
  • Diligent record-keeping to ensure continuous care and exceptional customer and patient experience.
  • Through patient-oriented solutions, manage challenging patient situations with empathy and patience.
  • Work with the site representatives to support specific customer needs.
  • Act as a central resource liaison for program stakeholders, which include physicians, nurses, patients, and clinics.
  • Perform data entry, answer inbound calls, make outbound calls, manage email, and fax software,

and perform general administrative functions including faxing and filing.

  • Must be able to identify and report adverse events to Health Canada (if applicable) and enter source system and third-party systems.
  • Report and document adverse events as per pharmacovigilance requirements.
  • Participate in ongoing internal and/ or external continuing education activities.
  • Adhere to Bayshore Policies and Procedures.
  • Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System as well as specific performance indicators for the project.
  • Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate supervisor of any Health & Safety risks or concerns.
  • Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
  • Complete other tasks as requested.

QualificationsQUALIFICATIONS

  • Fluent in both French and English an asset.
  • Understanding of provincial and private coverage criteria and how to navigate the Canadian drug coverage landscape.
  • Familiarity with the Special Authorization (SA) process for both public and private insurance in assigned territory.
  • Experience in the healthcare, pharmaceutical, or insurance industry would be an asset; experience with patients with cancer or rare diseases would also be an asset.
  • Strong customer service, communication, problem-solving and interpersonal skills required.
  • Demonstrates sensitivity and commitment to utilizing a patient-centric approach; is adept to responding to a patient’s emotional, educational, and health literacy needs.
  • Proven ability to work autonomously within a team environment, in a remote/virtual setting.
  • Strong sense of organization, attention to detail, and ability to multi-task.
  • Strong Computer and Technical skills: Excel, Word, Outlook, tablets, webportals/internet use.
  • Excellent written and verbal communication and interpersonal skills.
  • Established high speed internet access from home office

Regional Healthcare Leader – Architecture – Archinect – Orlando, FL

Company: Archinect

Location: Orlando, FL

Expected salary: $126100 – 208100 per year

Job date: Thu, 24 Apr 2025 01:39:43 GMT

Job description:

Job Title: Healthcare Marketing Specialist

Job Description:

We are seeking a motivated and detail-oriented Healthcare Marketing Specialist to join our dynamic team. The ideal candidate must possess a solid understanding of the healthcare market sector and be adept at marketing services to our existing client base.

Key Responsibilities:

  • Develop and implement targeted marketing strategies to promote our healthcare services.
  • Identify and engage with existing clients to enhance service utilization and satisfaction.
  • Conduct market research to stay informed on industry trends and competitor activities.
  • Collaborate with cross-functional teams to create compelling content and promotional materials.
  • Analyze marketing campaign performance and provide insights for continuous improvement.

Qualifications:

  • Proven experience in marketing within the healthcare sector.
  • Strong communication and interpersonal skills to effectively engage with clients.
  • Ability to work independently as well as part of a collaborative team.
  • Proficiency in digital marketing tools and analytics.

Join us in making a difference in the healthcare field by leveraging your expertise to connect with and serve our valued clients!

Compass Group – Food Service Manager, CSNM Healthcare – Kawartha Lakes, ON

Company: Compass Group

Location: Kawartha Lakes, ON

Expected salary:

Job date: Fri, 18 Apr 2025 22:00:11 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click for This is Marquise Hospitality video!Job SummaryNow, if you were to come on board as a Food Service Manager we’d ask you to do the following for us:

  • Determines departmental goals and objectives in keeping with organizational and departmental philosophy.
  • Develops service operating, and capital budgets. Utilizes data to manage area of responsibility.
  • Direct department activities and maintain highest quality service standards.
  • Maintain compliance with industry, company, and legislative standards.
  • Supervise all phases of operational planning and expenditures, inventory management, procurement budgeting, costing, and financial reporting.
  • Ensures that food safety is treated as a priority in all department activities.
  • Ensures diets in facility meet the nutritional standards as set out in the contract and adhering to any provincial or health authority standards, as applicable.
  • Establishes effective relationships and coordinates service with those of other departments.
  • Attends interdepartmental meetings.
  • Evaluates performance of direct subordinates, documenting concerns and progress.

Think you have what it takes to be our Food Service Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

  • At least five years of leadership experience in healthcare food services in a labour environment.
  • Current active status as Canadian Society of Nutrition Management (CSNM).
  • Degree or diploma in: Food and Nutrition Management, Business Administration, or Hotel and Restaurant Management.
  • Proficiency in dietary software and MS Office (Word, Excel, PowerPoint, Outlook).
  • Proven excellence in fiscal management of departmental budgets, contracts and project costs.
  • Demonstrated ability to think strategically / conceptually and evidence of achieving collaborative results across various departments and disciplines.
  • Current with the latest innovative trends in patient food services.
  • Demonstrated ability to lead, motivate, and develop direct reports and frontline staff during times of change and shifting priorities.
  • Excellent verbal and written communication skills.
  • Excellent organizational and people skills

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.