Tag: Healthcare

ThoughtWire’s innovative applications that are deployed in the cloud and on-premise, are all powered by ThoughtWire’s Built Environment Digital Twin, which breaks down silos of data to deliver the right information to the right people in context so they can take action. Whether it’s creating a seamless experience for office workers inside a building or streamlining clinical operations at a healthcare organization, ThoughtWire is determined to make built environments healthier, safer, and more efficient places to live, work and play.

Who we’re looking for:

We are looking for a motivated and talented Delivery Consultant that is technically savvy and business focused. The Delivery Consultant is highly collaborative and passionate about utilizing technology to achieve real outcomes in different customer environments.

This position will put you in front of our clients in the thick of solution delivery of our leading IoT platform that combines the best of situational awareness, workflow automation and machine intelligence to solve real world problems in smart buildings. You will fully engage with the customer at all levels; understanding how to communicate with stakeholders such as physicians, nurses, porters, IT groups, facility groups, security, switchboard operators, senior management and executives

You’ll be leading a highly collaborative project team in the delivery of solutions to integrate with a range of systems, interfaces, and connected sensors in order to improve our customer’s outcomes through improved user experience and workflow automation. We work with a multitude of industries that require high scalability, security, reliability, and elegant solutions to hard problems.

As a Delivery Consultant you will review, analyze and evaluate business systems, processes and user needs. You will conduct agile, design thinking workshops with external customers to determine scope and need for the customer solution. You will take on a project management role to lead the client solution design effort in close collaboration with the Solution Architect, the Engineering team and most importantly the Customer. You will be reporting to the Director of Technical Services Group.

What you’ll be doing:

• Deliver exceptional customer value through ThoughtWire products in Smart Hospital suites
• Manage all phases of multiple projects from initiation to closure while leveraging best practice standards and processes
• Collaborate with clients on a daily basis to clarify requirements, negotiate decisions, handle feature issues, provide an escalation point, and to perform project and risk management
• Lead and deliver ThoughtWire workshops with stakeholders such as end-users, business operations, and technical SMEs to gather and clarify requirements for the implementation
• Proactively communicate and collaborate with customers to analyze information needs, business requirements, and business constraints
• Engage in customer discovery which may include user journeys, location mapping, dashboard visualizations, system integrations, user acceptance testing, and end user training
• Deliver the following project artifacts as needed:Request for Proposals, Statements of Work, Project Plans, Business Requirements Documentation, User Acceptance Test Documentation, Change Requests, Training Documentation, presentations, and briefing notes for all levels of the internal & external stakeholders
• Monitor and report on project progress, problems, and solutions to all stakeholders and escalate issues as required
• Interface with internal and client resources on a daily basis to clarify requirements, handle functional / feature issues, provide an escalation point, and to perform project and risk management
• Ensure all resources are aligned to meet scheduled deployments
• Lead in production rollout planning including training, project launch, and post project go-live support
• Collaborate with internal teams such as Sales & Marketing, Engineering, Product, and Customer Success, keeping them in the know about plans, ongoing delivery, and any meaningful changes that may arise
• Prioritize efforts and resources across multiple projects, which requires consideration on capacity requirements and opportunities
• Execute current implementation methodology on projects and continuously refine and improve current processes.

What you’ll need:

• 5 + years of business analysis experience leading the capture of business oriented and technical requirements to build healthcare solutions
• 3 + years of experience in project management
• Workshop facilitation experience, with confidence in leading customer workshops including a variety of participants, such as senior executives, technical personnel, and business users
• Impeccable oral and written English communication skills
• Strong analytical and problem solving skills with keen attention to detail
• Strong consulting skills with a high degree of professionalism
• Proven success in juggling multiple projects based on strong self-management and time management skills
• Customer focused with a track record of taking initiative
• Strong self-management and time management skills in a multi-project environment

What will make you stand out:

• Experience in a startup environment
• Experience in design and integration of clinical information systems (ADT, EHR, Nurse Call) and/or building automation systems (lighting, IoT sensors, occupancy sensors, energy management).
• Understanding of hospital and long term care workflows
• Experience in clinical environments such as hospitals and long term care homes, or with clinical systems.
• Degree or equivalent, specializing in software engineering, Management Information Systems, Health Information Systems, process engineering,
• Masters degree in a health informatics field
• Professional certifications from PMI, IIBA, Digital Health Canada, CCHL

Why you want to work for us:

• Great colleagues and meaningful socially impactful work
• Supportive mentorship framework and professional development stipend
• Competitive salary and commission plan
• Flexible hours
• Work hands on with a world leading IoT platform and technology
• Full benefits package from your start date – no waiting period!

ThoughtWire is an open and inclusive environment that values diversity and invests in the skills and growth of all our team members. We are non-traditional career path friendly, valuing the individual and their skills over the credentials they carry. ThoughtWire welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Expected salary:

Location: Toronto, ON

Job date: Sun, 26 Sep 2021 04:24:20 GMT

Apply for the job now!