Front Desk Supervisor – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Fri, 18 Jul 2025 07:50:44 GMT

Job description:

Job Title: Guest Experience Associate

Job Description:

Join Hersha Hospitality as a Guest Experience Associate, where you’ll be the welcoming face of our brand-specific marketing programs. As the first point of contact for our guests, your warm and friendly demeanor will set the tone for their stay.

Key Responsibilities:

  • Greet guests promptly upon arrival, providing a positive and engaging welcome.
  • Efficiently register and assign guests to their rooms, ensuring accuracy and attention to detail.
  • Communicate relevant information about hotel amenities and services, enhancing guests’ overall experience.
  • Assist with inquiries and provide support throughout guests’ stays, ensuring a memorable and personalized visit.
  • Collaborate with the marketing team to implement brand-specific initiatives and promotions that enhance guest satisfaction.

Qualifications:

  • Exceptional interpersonal and communication skills.
  • Previous experience in hospitality or customer service is preferred.
  • Ability to work in a fast-paced environment, demonstrating flexibility and problem-solving skills.
  • Strong attention to detail and organizational abilities.

Join us in creating unforgettable guest experiences and promoting Hersha Hospitality’s mission of excellence in service!

Front Desk Supervisor – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Wed, 18 Jun 2025 03:47:48 GMT

Job description:

Job Description: Front Desk Associate

Company: Hersha Hospitality

Overview:
Join our dynamic team at Hersha Hospitality, where exceptional guest experiences are our top priority. We are seeking a dedicated Front Desk Associate to represent our brand and support our marketing programs. You will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they step through our doors.

Key Responsibilities:

  • Guest Engagement: Greet guests promptly upon arrival, offering a warm welcome and displaying a positive attitude.

  • Check-in Procedures: Efficiently register and assign guests to their accommodations, ensuring a smooth arrival experience.

  • Brand Representation: Uphold brand standards and actively promote marketing initiatives to enhance the guest experience.

  • Communication: Provide guests with information about hotel facilities, services, and local attractions, enhancing their stay.

  • Problem Solving: Address guest inquiries and resolve any issues with professionalism and urgency.

  • Collaboration: Work closely with other hotel departments to ensure guest needs are met and to facilitate seamless operations.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Previous experience in hospitality is a plus.

Why Join Us?
Be part of a passionate team that values quality service and guest satisfaction. At Hersha Hospitality, you will have opportunities to grow and develop your career within a supportive environment. Together, let’s create memorable experiences for our guests!

Director of Sales – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Fri, 06 Jun 2025 06:54:33 GMT

Job description:

Job Description: Director of Sales

Overview:

We are seeking an experienced and dynamic Director of Sales to join our team and drive revenue growth for our hotel. This pivotal role involves the development and execution of strategic sales plans in alignment with our overall marketing strategy. The Director of Sales will play a key role in achieving annual hotel revenue goals as outlined in the budget, while fostering long-term relationships with clients and partners.

Key Responsibilities:

  • Strategic Planning: Develop and implement comprehensive sales strategies that align with marketing initiatives to enhance hotel visibility and performance.

  • Revenue Management: Set and achieve annual revenue targets, monitoring performance and adjusting approaches as needed to meet financial goals.

  • Team Leadership: Collaborate with the sales and marketing teams to ensure cohesive pursuit of objectives, providing guidance and support for optimal performance.

  • Client Relations: Build and maintain strong relationships with clients, stakeholders, and industry partners to drive repeat business and referrals.

  • Market Analysis: Conduct regular analysis of market trends and competitor strategies to identify opportunities for growth and innovation.

  • Sales Training: Mentor and train team members on effective sales techniques and customer relationship management to enhance team capabilities.

Qualifications:

  • Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field.
  • Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
  • Strong leadership and interpersonal skills, with the ability to motivate teams and cultivate relationships.
  • Excellent communication and negotiation skills.
  • Proficient in CRM software and MS Office Suite.

Join us in this exciting opportunity to lead our sales division and make a significant impact on our hotel’s success!

Food & Beverage Manager – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Sat, 24 May 2025 02:47:51 GMT

Job description:

Job Title: Equipment Maintenance and Marketing Coordinator

Job Description:

We are seeking a detail-oriented Equipment Maintenance and Marketing Coordinator to join our team. This role requires a high level of patience, tact, and diplomacy as you facilitate operations and promote our offerings.

Key Responsibilities:

  • Equipment Oversight: Ensure all equipment is in optimal working order through regular inspections, maintenance, and repairs. Address any issues promptly and efficiently to minimize downtime.

  • Collaborative Teamwork: Work closely with colleagues and stakeholders, maintaining a professional demeanor while exhibiting a strong ability to guide and support others in operational matters.

  • Marketing Participation: Actively contribute to our marketing efforts by assisting in the development and implementation of promotional campaigns. Collaborate on the creation of engaging marketing materials that accurately represent our brand and services.

  • Customer Interaction: Serve as a point of contact for customer inquiries related to equipment and services, using your diplomatic skills to address concerns and ensure satisfaction.

Qualifications:

  • Proven experience in equipment maintenance or a related field.
  • Strong communication skills, with a knack for tactful interaction.
  • Ability to work independently and as part of a team in a dynamic environment.
  • Familiarity with marketing principles and strategies is a plus.
  • High level of organizational skills and attention to detail.

Join us in this multifaceted role where your skills will enhance our operations and contribute to our marketing initiatives, all while embodying our commitment to excellence and customer satisfaction.

Front Desk Supervisor – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Fri, 23 May 2025 01:40:38 GMT

Job description:

Job Title: Guest Services Associate

Job Description:

Join Hersha Hospitality in delivering exceptional brand-specific marketing programs while creating memorable experiences for our guests. We are seeking a dedicated Guest Services Associate to be the first point of contact for our visitors.

Key Responsibilities:

  • Warm Welcome: Greet guests immediately upon arrival with a friendly smile and an inviting demeanor.
  • Registration: Efficiently register and assign guests to their accommodations, ensuring a smooth check-in process.
  • Brand Representation: Promote and communicate brand-specific marketing programs, enhancing the overall guest experience.
  • Customer Service Excellence: Address guest inquiries and concerns promptly, ensuring satisfaction throughout their stay.
  • Collaboration: Work alongside team members to maintain a welcoming atmosphere and streamline operations.

Qualifications:

  • Prior experience in hospitality or customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and thrive in a fast-paced environment.
  • A passion for serving others and a commitment to delivering top-notch hospitality.

Join us to make a mark in the hospitality industry and help create lasting memories for our guests!

Front Desk Supervisor – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Thu, 08 May 2025 02:31:16 GMT

Job description:

Job Title: Front Desk Agent

Company: Hersha Hospitality

Job Description:

As a Front Desk Agent at Hersha Hospitality, you will play a vital role in creating a welcoming atmosphere for our guests. Your primary responsibilities include greeting guests promptly upon arrival, facilitating a smooth registration process, and assigning rooms to ensure a seamless check-in experience.

You will also be responsible for implementing brand-specific marketing programs to enhance guest engagement and promote hotel offerings. Your exceptional customer service skills will be essential as you address guest inquiries and resolve any issues that may arise during their stay.

Key Responsibilities:

  • Warmly greet guests and provide a friendly first impression.
  • Register and assign guests efficiently while ensuring all check-in procedures are followed.
  • Promote and communicate hotel services, amenities, and brand-specific marketing initiatives.
  • Handle guest inquiries and concerns with professionalism and courtesy.
  • Collaborate with team members to maintain an organized and welcoming front desk environment.

Qualifications:

  • Strong interpersonal and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Previous experience in hospitality or customer service is a plus.
  • Familiarity with hotel management software is advantageous.

Join our team to contribute to unforgettable guest experiences and enhance brand loyalty at Hersha Hospitality!

Area Director of Sales – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Tue, 25 Mar 2025 23:50:42 GMT

Job description: The Area Director of Sales is responsible for leading the sales and marketing efforts for a group of hotels to drive revenue growth. This role involves developing and implementing strategic sales and marketing plans, including initiatives for direct sales, e-commerce channels, public relations, and community partnerships. The successful candidate will possess strong leadership skills and a proven track record of driving sales and revenue growth within the hospitality industry. This position offers the opportunity to work closely with hotel teams to achieve revenue goals and maximize profitability.

Front Desk Supervisor – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Wed, 05 Mar 2025 23:09:01 GMT

Job description: The Marketing Coordinator position at Hersha Hospitality involves implementing brand-specific marketing programs to drive customer engagement and increase brand awareness. The role includes greeting guests upon arrival, registering them, and assigning rooms, ensuring a seamless check-in process. Additionally, the Marketing Coordinator may assist with creating promotional materials, managing social media accounts, and coordinating special events to attract new customers and retain existing ones. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional customer service.

Front Desk Supervisor – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Sun, 23 Feb 2025 06:01:06 GMT

Job description: As a Marketing and Front Desk Associate at Hersha Hospitality, your responsibilities will include coordinating and implementing brand-specific marketing programs to attract and retain guests. You will greet guests upon arrival, assisting with check-in and assigning rooms as needed. This role requires excellent customer service skills, attention to detail, and a strong understanding of the hotel’s brand standards. In addition to providing exceptional guest experiences, you will also play a key role in promoting the hotel’s amenities and special promotions to enhance overall guest satisfaction and drive revenue.

Accepting Applications – Managerial Hotel Positions – Hersha Hospitality Management – Orlando, FL

Company: Hersha Hospitality Management

Location: Orlando, FL

Expected salary:

Job date: Wed, 08 Jan 2025 23:36:46 GMT

Job description: We are seeking a dynamic and result-driven Marketing Catering Sales Manager to join our team at HHM Hotels. As the Sales Manager, you will be responsible for driving catering sales through marketing initiatives and building strong relationships with clients.

We are an equal-opportunity employer, committed to creating a diverse and inclusive work environment. If you have a passion for sales and marketing, excellent communication skills, and a proven track record in driving sales, we want to hear from you. Join us at HHM Hotels and be a part of a team dedicated to providing exceptional service and exceeding client expectations.