The Globe and Mail – IT Support Analyst (IT) – Hybrid – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Wed, 10 Sep 2025 22:19:00 GMT

Job description: COMPANY OVERVIEW: The Globe and Mail is a national icon and one of Canada‘s most recognized media brands. We proudly… of an organization dedicated to making a positive difference in Canada. Join us. POSITION OVERVIEW: The IT Support Analyst…

Media Strategist – 13 Month Contract (Revenue) – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Thu, 11 Sep 2025 22:38:06 GMT

Job description: : Bachelor’s Degree or related college degree in business, digital advertising and marketing or communications. 3 years… contract position. RESPONSIBILITIES: Lead the development of digital, print and custom integrated media proposals…

The position requires a Bachelor’s Degree in business, digital advertising, marketing, or communications, along with three years of experience. It is a contract role focused on leading the development of digital, print, and custom integrated media proposals.

Event Planning Specialist (Revenue) – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Fri, 25 Jul 2025 22:49:17 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION OVERVIEW:The Event Planning Specialist is responsible for the execution of The Globe and Mail’s live, hybrid and virtual events. This position reports to the Director, Globe Events and is well supported by the wider Globe Events team, a variety of trusted vendors, and The Globe and Mail Centre event staff.The successful candidate will work collaboratively with event programmers, event marketers, the sponsorship sales team, event vendors, Globe journalists and a wide range of thought-leaders to deliver exceptional event experiences. Trusted to lead on selected virtual and/or live events, they will be responsible for everything from pre-planning and vendor selection to staging, execution, and post-event reporting.The ideal candidate thrives in a fast-paced, entrepreneurial environment and loves being the go-to person with all the answers. They have previous event planning experience – live and virtual – excellent communication skills, a solutions-focused attitude, and is comfortable working under pressure with short deadlines and unexpected requests. They have experience working with senior business leaders, have excellent relationship building skills and are comfortable in client-facing meetings.KEY RESPONSIBILITIES:

  • Proactively manage all aspects of the event execution including, but not limited to, pre-event planning, vendor sourcing and management, speaker and sponsor management, workback schedules and run-of-show documents, live event execution and post-event reporting.
  • Conduct pre-event tech checks for virtual event speakers, manage audience needs, and problem-solve when necessary.
  • Contribute to event ideation and/or sponsor RFPs as needed by the event sales leads and programmers.
  • Manage event P&L, keeping an eye on margin.
  • Collaborate with event programmers, event marketers and event sales on weekly calls to help meet deadlines and revenue targets.
  • Provide creative solutions to meet client needs and as needed for complex events.
  • Occasionally support other Globe and Mail Events, when required.

QUALIFICATIONS:

  • Bachelor’s degree in event management, marketing communications or sponsorship marketing.
  • 5+ years work experience in event management.
  • Experience with conferences and trade shows is an asset.
  • Extreme comfort with content management systems and/or event platforms (ex. Eventbrite, Splash, Stripe, Squarespace, Zoom, Webex etc)
  • Broad knowledge of event management in both virtual, live and hybrid events (including planning, logistics, staging, AV, etc.)
  • Advanced written and verbal communication skills.
  • Excellent time management and decision-making skills.
  • Strong Interpersonal skills.
  • Keen attention to detail and ability to problem-solve in high pressure environments.

SALARY: Commensurate with qualifications and experience.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Generous vacation and flexible work arrangements
  • Parental leave top-up
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • Annual wellness subsidy
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products
  • Education assistance for external training courses

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Company Overview

The Globe and Mail, a prominent Canadian media brand, is known for its high-quality journalism and creative storytelling. The organization is dedicated to diversity and inclusivity, partnering with various organizations to reflect Canada’s demographics. It emphasizes work-life balance through flexible work arrangements and invests in employee growth via training and mentorship.

Position Overview

The Event Planning Specialist will manage live, hybrid, and virtual events, reporting to the Director of Globe Events. The role involves collaboration with teams across the organization to ensure exceptional event experiences. The ideal candidate has event planning experience, excellent communication skills, and can work well under pressure.

Key Responsibilities

  • Oversee all aspects of event execution, including planning, vendor management, and post-event reporting.
  • Conduct tech checks for virtual events and manage audience needs.
  • Assist in event ideation and contribute to sponsor proposals.
  • Manage event budgets and collaborate with sales and marketing teams.
  • Provide solutions for client needs and support other Globe events as needed.

Qualifications

  • Bachelor’s degree in event management or a related field.
  • 5+ years of event management experience, ideally with conferences and trade shows.
  • Proficiency with event platforms and strong communication skills.
  • Excellent time management, decision-making, and interpersonal skills.

Salary and Benefits

  • Competitive compensation and a hybrid work environment.
  • Generous vacation policy, parental leave top-up, and health benefits.
  • Defined Benefit pension plan and wellness subsidy.
  • Support for education and professional development.

Commitment to Diversity and Inclusion

The Globe and Mail promotes an inclusive workplace and encourages applications from diverse groups. They track demographic representation and offer accommodations for applicants with disabilities.

Vaccination Policy

Prospective employees must be fully vaccinated against COVID-19 as a condition of employment, with provisions for accommodation requests based on protected grounds.

Event Content Lead – 13 Month Contract (Revenue) – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Thu, 17 Jul 2025 22:00:14 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION OVERVIEW:The primary role of the Event Content Lead is to support the development and execution of successful B2B and B2C events. They will contribute to revenue-driving events by completing a wide range of tasks including liaising with clients, the sales team, the newsroom and The Globe events team to build event concepts, programs and agendas; conducting research on potential speakers, and preparing speakers and moderators for the event. They will also negotiate speaker fees, draft speaker contracts, assist with pre-event planning and on-site execution as needed, and conduct post-event reporting.This person will ideally have an editorial background or conference editor experience, and be comfortable liaising with a wide range of stakeholders including clients, sales reps, speakers, speaker agents, executives, vendors, journalists, and the rest of the events team.This position reports to the Head of Event Content and it is a 13 month contract.KEY RESPONSIBILITIES:

  • Lead content execution on assigned events, including copy writing, speaker discovery and booking, collection of speaker materials, coordination and chairing of pre-event discovery/preparation calls, preparation of speaker and moderating notes, proofreading of event materials, on-site management of speakers and writing of post-event summaries.
  • Develop event concepts and outlines that meet The Globe and Mail brand standards and the objectives of external sponsors and partners. This activity requires participation in partner/sponsor meetings, newsroom consultation and journalistic research.
  • Prepare essential event documentation such as event overviews in Google Sheets, speaker itineraries, event survey questions, and speaker contracts as needed.
  • Support the generation of new revenue-positive event ideas through consultation with the newsroom, research/reading and analysis of themes and topics raised by speakers at existing events.
  • Support the events team by providing updates and information on new event developments, confirmed speakers, program changes and other details.
  • Work with event execution partners to ensure a high standard of on-screen/on-stage content production for live events.

QUALIFICATIONS:

  • Bachelor’s degree required, with preference in journalism, communications, event management, marketing or business.
  • Minimum 4 years experience in program content development.
  • Minimum 4 years experience in B2B events.
  • Strong oral and written communication skills.
  • Strong research and conference editing skills.
  • Strong problem solving skills and ability to effectively cope in unexpected situations.
  • Working knowledge of the publishing/ media industry.
  • Ability to manage multiple priorities at the same time.
  • Ability to manage various client needs.
  • Strong relationship management skills.

SALARY: Commensurate with qualifications and experience.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Company Overview

The Globe and Mail is a prominent Canadian media brand known for its high-quality journalism and recognized for its innovative storytelling and data visualization. The organization emphasizes diversity and inclusivity, partnering with various organizations to reflect the diverse Canadian community. It supports a work-life balance with flexible arrangements and invests in employee growth through training and mentorship.

Position Overview: Event Content Lead

The Event Content Lead will oversee the planning and execution of B2B and B2C events, working closely with clients, the sales team, and various stakeholders. Key responsibilities include developing event concepts, managing speaker logistics, preparing event documentation, and ensuring high standards for live events. The role requires a minimum of four years of experience in program content development and B2B events.

Qualifications

  • Bachelor’s degree in journalism, communications, event management, marketing, or business.
  • Strong communication, research, and problem-solving skills.
  • Experience managing multiple priorities and relationships.

Compensation and Benefits

The Globe offers competitive salaries, a hybrid work environment, health benefits, a pension plan, wellness services, and opportunities for professional development.

Commitment to Diversity

The Globe and Mail promotes a diverse workplace, welcoming applications from all backgrounds and providing accommodations for those with disabilities as part of the recruitment process.

Vaccination Policy

New hires must be fully vaccinated against COVID-19, with conditions for exemptions based on the Human Rights Code.

This summary captures the key aspects of the company, position, qualifications, benefits, and commitments.

The Globe and Mail – Photo Apprentice (Editorial) – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Jun 2025 22:31:15 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION DETAILS:The Globe and Mail is seeking two photo apprentices for early career photojournalists.Two candidates will spend six weeks producing visuals for The Globe and Mail on all platforms. The work will include daily news, business and feature photography, as well as portraiture and video work. They will receive mentorship and training from The Globe’s photo desk, video team and award-winning photojournalist Fred Lum.We are flexible in terms of timing and location for these internships, but candidates must be available to work full days. Candidates may be based in a major Canadian city, or other parts of the country – our focus is on finding photographers who show strong potential for visual storytelling. The timing of the placement will be coordinated with the successful applicants.Formal education is not required; we encourage applications from all academic and professional backgrounds. What are we looking for, then? A candidate who has strong foundations in photojournalism, experience in portraiture and a passion for telling visual stories about issues that matter to Canadians. The ideal applicants are excited about working in a collaborative, fast-paced newsroom and want to become a professional freelance photojournalist.OTHER REQUIREMENTS:
1. A driver’s license and vehicle (or quick access to a rental vehicle)
2. Your own photo gear: a DSLR with lenses covering common focal lengths, flash, smartphone and computer
3. Photo Mechanic is required as well as photo editing software (such as Photoshop)
4. Some experience covering news stories
5. Applicants must be legally eligible to work in Canada through to December 31, 2026.This is a six-week paid position, classified as group C in The Globe and Mail’s Editorial Collective Agreement.Applications are due by Friday, June 27 at midnight Eastern Time. An email with the link to your application material should be submitted to: photoapprenticeship@globeandmail.comApplications must include the following material in a single folder named FIRSTNAME_LASTNAME_GLOBEAPPRENTICESHIP on a cloud storage service (e.g. Dropbox, Google Drive, etc.):
1. A resume and cover letter in one document
2. A tightly edited portfolio of 20 different images consisting of news, portrait and documentary work
+ Photo captions must be embedded in the files
+ All files must be jpgs that are 1,500 pixels on the long side
+ If desired, one project or other themed work that showcases your personal style can be included within the 20 images
3. Images should be unedited and unfiltered, aside from basic cropping and colour correction
4. Work can be published or unpublishedEnsure the shared folder doesn’t require access to be granted and will not expire.Due to the high volume of applicants, we can only reply to those who will be considered for interviews.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Flexible work arrangements
  • Defined Benefit pension plan
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Media Strategist (Revenue) – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Sun, 15 Jun 2025 22:19:07 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION SUMMARY:The Strategic Solutions team is part of The Globe Media Group – the advertising revenue arm of The Globe and Mail.The role of the Strategic Solutions team is to connect the dots between products, internal stakeholders, and performance best practices to architect meaningful solutions that deliver on the unique goals of our brand partners while driving premium revenue growth for the company.It is our job as media experts, innovators, and storytellers to support the sales team and wider revenue department in:1. Crafting proposals that address the parameters and KPIs unique to each opportunity, positioning how the Globe Media Group solution meets their specific needs.
2. Providing campaign optimization support to deliver on performance goals, mining insights to identify opportunities that grow clients into longer-term partners.
3. Identifying trends in requests and outcomes to support the product development and refinement of Globe Media Group offerings.The Media Strategist position serves as the expert in crafting bespoke solutions using The Globe Media Group’s complete product portfolio to support KPIs for advertising partners. This position works in partnership with the sales team and reports to the Manager, Strategic Solutions Team.RESPONSIBILITIES:Lead the development of digital, print and custom integrated media proposals leveraging the full suite of Globe Media Group solutions.

  • Identify optimal product mix based on category of business, KPIs, benchmarks and historical campaign performance.
  • Co-ordinate response with input from data team, product team, content studio, creative services and events team as needed to deliver a best-in-class solution.
  • Work collaboratively with ad ops, ensuring solution is optimized to available inventory to deliver desired client outcomes.
  • Build proposals in the format of a pitch deck and/or media plan based on requirements.
  • Bring technical expertise to support sales in engaging directly with clients and agencies to drive confidence in the proposed solution, including participation in client meetings as needed.

Review campaign performance for integrated media campaigns.

  • In partnership with ad ops and program delivery managers, review and analyse campaign reports to ensure goals and benchmarks are being met while identifying opportunities for optimization to drive performance improvements and upsell opportunities.

Support proactive sales opportunities.

  • In collaboration with sales, product, data team and content studio, create proactive sales opportunities that address key themes, seasonality and market demands for specific advertisers or customize off-the-shelf solutions to meet their goals.
  • Support the development of case studies.

QUALIFICATIONS:

  • Bachelor’s Degree or related college degree in business, digital advertising and marketing or communications.
  • 3 years of relevant digital/media presales OR digital/media buying experience within an agency.
  • Strong knowledge/background in digital marketing, ad tech and programmatic buying processes.
  • An understanding of branded content, influencer marketing and social media trends.
  • Strong presentation and written communication skills with ability to speak about technical topics in every-day language.
  • Strong Excel and PowerPoint skills.
  • Ability to work effectively under pressure in a fast-paced environment with multiple priorities.
  • Excellent interpersonal and collaboration skills.

SALARY: Commensurate with qualifications and experience.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Generous vacation and flexible work arrangements
  • Parental leave top-up
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • Annual wellness subsidy
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products
  • Education assistance for external training courses

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Company Overview

The Globe and Mail is a prominent Canadian media brand known for high-quality journalism, innovative data visualization, and creative storytelling. Committed to diversity and inclusivity, it partners with various organizations to represent all Canadians in its narratives and workforce. The company promotes work-life balance with flexible arrangements and supports employee growth through training and mentorship.

Position Summary

The Strategic Solutions team, part of The Globe Media Group, focuses on creating tailored advertising solutions to meet brand partners’ goals while generating revenue. The Media Strategist role involves crafting media proposals, optimizing campaigns, and identifying new opportunities through collaboration with sales and other departments.

Responsibilities

  • Develop integrated media proposals utilizing the full range of Globe Media Group products.
  • Analyze KPI benchmarks and historical performance to identify optimal advertising solutions.
  • Collaborate with various teams to ensure campaign effectiveness and client satisfaction.
  • Conduct performance reviews of campaigns and support proactive sales efforts through targeted proposals.

Qualifications

  • Bachelor’s degree in business, digital marketing, or related fields.
  • Minimum 3 years of experience in digital media sales or buying.
  • Expertise in digital marketing, ad tech, and programmatic buying.
  • Proficient in communication, Excel, and PowerPoint.

Compensation and Benefits

  • Competitive salary and a hybrid work environment.
  • Generous vacation and flexible work arrangements.
  • Health benefits, pension plan, wellness subsidies, and additional perks like education assistance.

Commitment to Diversity and Inclusion

The Globe and Mail prioritizes a diverse and inclusive work environment, encouraging applications from all backgrounds. The organization tracks staff diversity to ensure representation and offers accommodations for applicants with disabilities.

Vaccination Policy

Employment offers are contingent on candidates being fully vaccinated against COVID-19, with provisions for accommodations based on protected grounds in the Human Rights Code.

Product Support Specialist (Revenue) – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Fri, 30 May 2025 22:07:21 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION OVERVIEW:The Product Support Specialist (PSS) plays a key role in ensuring exceptional customer experiences at The Globe and Mail. This role collaborates directly with readers, subscribers, and internal/external partners to resolve escalated issues, provide support, and contribute subject matter expertise. Working collaboratively across teams, this role directly contributes to optimizing service delivery, building subscriber loyalty, and achieving our customer experience goals.KEY RESPONSIBILITIES:

  • Resolve escalated customer service issues with subscribers and readers across phone, email, chat, and social media channels.
  • Provides product and process support to front-line service team members, empowering them to effectively assist customers.
  • Collaborates with Product Managers, IT, vendors and other stakeholders to troubleshoot and resolve complex customer service issues.
  • Drafts clear and concise knowledge base articles (internal and public-facing) for both new and existing processes to enhance self-service and reduce support workload.
  • Leverages expertise with service platforms (Salesforce, AWS Connect, Zuora, Limio, etc) to support the analysis of customer service issues upon management request. This includes reviewing user behavior, transactions, and customer feedback.
  • Utilizes data-driven insights to inform process improvement recommendations to enhance the customer experience and empower agents to deliver exceptional service.
  • Provides subject matter expertise (SME) on The Globe and Mail’s products and services, collaborating with internal teams (sales, marketing, QA, product, etc.) on new initiatives, assigned projects, service enhancements and policy changes.
  • Creates clear and concise Jira tickets with user stories outlining desired outcomes and acceptance criteria as required.
  • Collaborates with internal stakeholders to update training documentation for the Contact Centre. This includes documenting workflows and any product-specific information. As required, participates in knowledge transfer sessions with the Contact Centre trainer.
  • Maintains in-depth knowledge of The Globe and Mail’s products and services including related features and benefits.

Note: Possible shift and weekend work scheduleQUALIFICATIONS:

  • Minimum of 3 years of experience in a customer-facing role with a focus on problem-solving and technology or/and post-secondary degree in an equivalent field
  • Possess exceptional oral and written communication skills. Specifically using the phone, chat, email and social. Is able to communicate complex concepts in a clear and concise format
  • Has a genuine passion for helping people and providing excellent customer service
  • Possesses strong problem resolution skills and is able to successfully de-escalate complex customer issues
  • Strong working knowledge of Microsoft Suite and ability to learn and use web-based SaaS tools
  • Proficiency in PC and Macintosh desktop browsers and operating systems
  • Comfortable navigating web and digital tools, with a proven ability to quickly learn and adapt to new technologies
  • Strong understanding of tablet and mobile technology including Apple iOS and Android.
  • Strong understanding of SSO concepts, social login and overall digital account access options
  • Understanding of financial investments/products (stocks, funds, etc.) is an asset
  • Intimate knowledge of Globe and Mail Customer Care applications (SAP, Jira, Salesforce Service Cloud, Amazon Connect, Slack) is an asset
  • In depth knowledge of The Globe and Mail’s suite of Digital products with a specialization in technical troubleshooting (Gam.com, Globe2Go, Globe and Mail investment tools) is an asset.

SALARY: This position is classified under Group BB of the Circulation Collective Agreement.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Generous vacation and flexible work arrangements
  • Parental leave top-up
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • Annual wellness subsidy
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products
  • Education assistance for external training courses

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Company Overview

The Globe and Mail, a prominent Canadian media brand, is esteemed for its high-quality journalism and innovative storytelling. It prioritizes diversity and inclusivity, reflecting a wide range of Canadian experiences in its content and workforce. The organization collaborates with various partners to enhance diversity and offers flexible work arrangements, training, and mentorship to support employee growth.

Position Overview

The Product Support Specialist (PSS) is crucial for ensuring excellent customer experiences. This role involves resolving escalated customer issues through multiple channels and supporting team members with product knowledge. The PSS collaborates across departments, creates knowledge base articles, and leverages data to improve services.

Key Responsibilities

  • Address and resolve customer service issues across various platforms.
  • Support front-line teams and collaborate with internal stakeholders on complex issues.
  • Draft knowledge base articles and create Jira tickets for service enhancements.
  • Maintain in-depth knowledge of products to assist customers effectively.

Qualifications

  • At least 3 years of customer-facing experience or relevant education.
  • Strong communication skills and problem resolution abilities.
  • Familiarity with technology, digital tools, and financial products is beneficial.

Benefits

The Globe offers competitive pay, hybrid work options, generous vacation, health benefits, a pension plan, wellness support, and educational assistance.

Commitment to Diversity and Inclusion

The Globe and Mail is dedicated to fostering a diverse and inclusive workplace, encouraging applications from all individuals regardless of background, and accommodating those with disabilities during the recruitment process.

Vaccination Policy

Employment offers are contingent on candidates being fully vaccinated against COVID-19, with provisions for those seeking exemptions.

The Globe and Mail – Photo Apprentice (Editorial) – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Tue, 27 May 2025 22:20:01 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION DETAILS:The Globe and Mail is seeking two photo apprentices for early career photojournalists.Two candidates will spend six weeks producing visuals for The Globe and Mail on all platforms. The work will include daily news, business and feature photography, as well as portraiture and video work. They will receive mentorship and training from The Globe’s photo desk, video team and award-winning photojournalist Fred Lum.We are flexible in terms of timing and location for these internships, but candidates must be available to work full days. Candidates may be based in a major Canadian city, or other parts of the country – our focus is on finding photographers who show strong potential for visual storytelling. The timing of the placement will be coordinated with the successful applicants.Formal education is not required; we encourage applications from all academic and professional backgrounds. What are we looking for, then? A candidate who has strong foundations in photojournalism, experience in portraiture and a passion for telling visual stories about issues that matter to Canadians. The ideal applicants are excited about working in a collaborative, fast-paced newsroom and want to become a professional freelance photojournalist.OTHER REQUIREMENTS:
1. A driver’s license and vehicle (or quick access to a rental vehicle)
2. Your own photo gear: a DSLR with lenses covering common focal lengths, flash, smartphone and computer
3. Photo Mechanic is required as well as photo editing software (such as Photoshop)
4. Some experience covering news stories
5. Applicants must be legally eligible to work in Canada through to December 31, 2026.This is a six-week paid position, classified as group C in The Globe and Mail’s Editorial Collective Agreement.Applications are due by Friday, June 27 at midnight Eastern Time. An email with the link to your application material should be submitted to: photoapprenticeship@globeandmail.comApplications must include the following material in a single folder named FIRSTNAME_LASTNAME_GLOBEAPPRENTICESHIP on a cloud storage service (e.g. Dropbox, Google Drive, etc.):
1. A resume and cover letter in one document
2. A tightly edited portfolio of 20 different images consisting of news, portrait and documentary work
+ Photo captions must be embedded in the files
+ All files must be jpgs that are 1,500 pixels on the long side
+ If desired, one project or other themed work that showcases your personal style can be included within the 20 images
3. Images should be unedited and unfiltered, aside from basic cropping and colour correction
4. Work can be published or unpublishedEnsure the shared folder doesn’t require access to be granted and will not expire.Due to the high volume of applicants, we can only reply to those who will be considered for interviews.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Flexible work arrangements
  • Defined Benefit pension plan
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Community Editor (Audience) – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Fri, 25 Apr 2025 22:37:32 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION OVERVIEW:The Globe and Mail is looking for a Community Editor to join The Globe’s audience team to help make theglobeandmail.com a unique destination for civil and thoughtful conversation.Working collaboratively across departments, this person is responsible for driving conversation and reader engagement through interactive Q&As with Globe journalists and subject-matter experts, quizzes, polls, comments, surveys and comment roundups.This work might also include on-camera work. We’re looking for someone who loves interacting with readers, is not afraid to try out new ideas, and has the determination to make them happen.RESPONSIBILITIES:

  • Collaborate across departments to create and execute audience engagement strategies with a focus on driving interaction between Globe journalists and Globe readers and between Globe readers themselves through comments, polls, reader callouts, quizzes, surveys and comment roundups
  • Conceive of and coordinate weekly online Q&A events with Globe journalists or external subject matter experts
  • Utilize responses from both journalists and our subscribers to create fresh content for our site, with an eye to SEO potential
  • Collaborate with marketing and retention teams to facilitate promotion of reader engagement opportunities to help increase the size of participating audiences
  • Use analytics and community feedback to track engagement, spot growth opportunities and improve community efforts. Share regular updates with newsroom and other stakeholders on projects.

QUALIFICATIONS:

  • Solid news judgement and a flair for sparking thoughtful conversation on trending topics
  • Excited about new ideas and using data to test, learn and iterate. The status quo doesn’t appeal to you.
  • Able to identify existing and potential audience for The Globe’s journalism, iterating on what exists and developing new ideas based on what readers are looking for.
  • Able to work across the newsroom and broader organization with different levels of staff to develop and support best practices in reader engagement
  • Experience with Viafoura, Coral, Norkon or other community platforms
  • Experience building and growing an audience, including knowledge of audience data.
  • Experience working with Google’s search algorithm and proficiency on off-platform sites will be an asset.

SALARY: This position is classified as a Content Editor under Group C of the Editorial Collective Agreement.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Generous vacation and flexible work arrangements
  • Parental leave top-up
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • Annual wellness subsidy
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products
  • Education assistance for external training courses

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Company Overview:

The Globe and Mail is a prominent Canadian media brand, known for high-quality journalism and innovative storytelling. It champions diversity and inclusivity in its workforce and the narratives it shares. The company partners with various organizations to promote these values and also emphasizes work-life balance through flexible arrangements and employee growth programs.

Position Overview:

The Globe and Mail seeks a Community Editor to enhance reader engagement on its platform. Responsibilities include facilitating interactive sessions, creating engaging content, and utilizing analytics to improve community efforts. The role demands collaboration across departments and a passion for fostering civil discourse.

Responsibilities:

  • Develop strategies to drive interaction between journalists and readers.
  • Coordinate online Q&A events and utilize feedback for content creation.
  • Collaborate with marketing for promoting engagement opportunities.
  • Leverage analytics to enhance community initiatives.

Qualifications:

  • Strong news judgement and ability to inspire conversation.
  • Proficient in audience engagement and data-driven strategies.
  • Experience with community platforms and audience growth.
  • Familiarity with Google’s search algorithms is a plus.

Why Choose The Globe:

The Globe prioritizes a respectful and inclusive workplace, providing competitive compensation, a hybrid work environment, generous benefits, and opportunities for professional growth and continued education.

Vaccination Policy:

Employment offers are contingent upon full vaccination against COVID-19, with provisions for accommodation based on Human Rights grounds.

Commitment to Diversity:

The Globe and Mail actively promotes a diverse and inclusive workplace, welcoming applicants from all backgrounds and providing accommodations for individuals with disabilities.

Community Editor (Audience) – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Apr 2025 22:43:34 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION OVERVIEW:The Globe and Mail is looking for a Community Editor to join The Globe’s audience team to help make theglobeandmail.com a unique destination for civil and thoughtful conversation.Working collaboratively across departments, this person is responsible for driving conversation and reader engagement through interactive Q&As with Globe journalists and subject-matter experts, quizzes, polls, comments, surveys and comment roundups.This work might also include on-camera work. We’re looking for someone who loves interacting with readers, is not afraid to try out new ideas, and has the determination to make them happen.RESPONSIBILITIES:

  • Collaborate across departments to create and execute audience engagement strategies with a focus on driving interaction between Globe journalists and Globe readers and between Globe readers themselves through comments, polls, reader callouts, quizzes, surveys and comment roundups
  • Conceive of and coordinate weekly online Q&A events with Globe journalists or external subject matter experts
  • Utilize responses from both journalists and our subscribers to create fresh content for our site, with an eye to SEO potential
  • Collaborate with marketing and retention teams to facilitate promotion of reader engagement opportunities to help increase the size of participating audiences
  • Use analytics and community feedback to track engagement, spot growth opportunities and improve community efforts. Share regular updates with newsroom and other stakeholders on projects.

QUALIFICATIONS:

  • Solid news judgement and a flair for sparking thoughtful conversation on trending topics
  • Excited about new ideas and using data to test, learn and iterate. The status quo doesn’t appeal to you.
  • Able to identify existing and potential audience for The Globe’s journalism, iterating on what exists and developing new ideas based on what readers are looking for.
  • Able to work across the newsroom and broader organization with different levels of staff to develop and support best practices in reader engagement
  • Experience with Viafoura, Coral, Norkon or other community platforms
  • Experience building and growing an audience, including knowledge of audience data.
  • Experience working with Google’s search algorithm and proficiency on off-platform sites will be an asset.

SALARY: This position is classified as a Content Editor under Group C of the Editorial Collective Agreement.WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Generous vacation and flexible work arrangements
  • Parental leave top-up
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • Annual wellness subsidy
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products
  • Education assistance for external training courses

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

The Globe and Mail is seeking a Community Editor to join their audience team to drive engagement through interactive features such as Q&As, quizzes, polls, comments, and surveys. The ideal candidate should have strong news judgement, be adept at sparking conversation on trending topics, and have experience with community platforms. The position offers competitive compensation, a hybrid work environment, generous benefits, and opportunities for growth and development. The Globe and Mail is committed to creating an inclusive workplace and requires all employees to be fully vaccinated. They welcome and encourage applications from individuals from diverse backgrounds.