Technology Project Manager (1-Year Contract) – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Sat, 16 Nov 2024 23:01:51 GMT

Job description: title: Technology Project Manager Department: Global Technology Position band: Supervisory/Consultant (Global Grade 3… Technology Project Manager role is a cross functional position responsible for overseeing technology solutions from the…

Technology Project Manager (1-Year Contract) – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Sun, 17 Nov 2024 03:18:53 GMT

Job description: title: Technology Project Manager Department: Global Technology Position band: Supervisory/Consultant (Global Grade 3… Technology Project Manager role is a cross functional position responsible for overseeing technology solutions from the…

McDonalds in Walmart, Consultant – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Oct 2024 22:34:05 GMT

Job description: Company DescriptionAt McDonald’s, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.Job DescriptionPosition title: McDonalds in Walmart, Consultant
Department: Chief of Staff
Position band: Supervisory/Consultant (Global Grade 3)
Reports to: McDonalds in Walmart Director
Type of position: Full-time / PermanentThe Opportunity
The MiW, Consultant is a full-time, permanent opportunity reporting to the MiW Director. The MiW Consultant will be supporting the McDonald’s in Walmart portfolio including playing a key role in collaborating with the cross functional corporate team, vendor management and relationship building. Key stake holders include, Walmart Canada, the MiW Advisory Board, Field Service, Franchisees and our Leadership Team.Who you are
You thrive in a collaborative team environment and enjoy building productive work relationships with internal and external teams. You have strong project management and administrative skills to move the team forward and make an impact on strategic initiatives. You are a critical thinker, with strong communication skills to effectively support the team in a fast paced and agile environment.What’s in it for you?
This is an unparalleled opportunity to join a winning organization during an exciting time of transformational change. You will gain exposure across all levels of the organization, from your team members to the Executives and Franchisees. You are looking for a company with a winning culture where you can grow in depth and breadth while making a tangible impact on central initiatives.Principal Accountabilities
In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:People/Relationship Management

  • Supports, coordinates and tracks the performance of staff across various disciplines that support the MiW portfolio.
  • Leads cross functional efforts to create, implement and measures the execution of the MiW business plan
  • Works directly with the MiW Owner Operator Advisory Board to facilitate strong collaboration and engagement in the MiW business plan.
  • Provides coaching and mentoring to field stakeholders like Business and Operations consultants and Finance that can help them grow the MiW Business.
  • Role models and reinforces the leadership behaviors and advanced influencing skills to gain commitment from Franchisees, Field Leaders and Vendors.
  • Provides rewards and recognition for Franchisees and Management Teams.
  • Manages and leverages relationships with important vendors including, but not limited to, Walmart Canada and CRBE.
  • Maintains professional relationships with peers in other corporations and outside organizations.
  • Track progress on all deployment projects and activities, reporting status to stake holders

QSC/Sales Building

  • Protects the McDonald’s brand to ensure that their restaurants meet McDonald’s QSC, safety and sanitation standards.
  • Develops short- and long-term plans and strategies that help build the top and bottom line.
  • Partners with key stakeholders in Marketing, Digital, Delivery and Finance to ensure strategies work for the portfolio.
  • Leads, supports and mentors those responsible for working directly with Franchisees to improve the results of restaurant systems (scheduling, ordering, training, planned maintenance, etc.) and to create and accomplish long-term restaurant objectives.
  • Partners with cross functional groups to implement and execute new products and processes within the MiW portfolio.
  • Supports efforts to define and track service-level objectives for important MiW initiatives.
  • Works directly with vendors or suppliers to rectify escalations impacting restaurant performance or the experience of guests.

Financial Management

  • Ensures that the MiW portfolio meets the planned financial commitments to the system.
  • Works directly with Finance and Business Insights to ensure restaurant tactics are financially successful and contributing to the long-term goals of the portfolio.

Qualifications

  • 5+ years of McDonalds restaurant (or other QSR) operations experience demonstrating an expert knowledge of operations procedures and key restaurant performance metrics.
  • Experience participating in cross functional teams to drive business performance.
  • Exceptional relationship building, influence and communication skills specific to McDonald’s franchise and corporate organization.
  • Strong organizational skills to coordinate multiple projects at any given time.
  • Ability to collaborate with numerous stakeholders and demonstrate the OneTeam approach.
  • Ability to navigate through an ambiguous, ever-changing environment.
  • A Self-starter who can identify the important priorities while multi-tasking.
  • Ability to travel periodically within Canada.

Additional InformationMcDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

McDonald’s is looking for a McDonalds in Walmart Consultant to support their portfolio by collaborating with various teams and building relationships. The role involves managing staff, implementing business plans, and working with vendors. The ideal candidate should have experience in restaurant operations, strong communication skills, and the ability to navigate a fast-paced environment. McDonald’s is committed to creating a diverse and inclusive workplace.

Supervisor, Communications & Campaigns – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Sat, 14 Sep 2024 22:21:32 GMT

Job description: Company DescriptionAt McDonald’s, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.Job DescriptionPosition title: Supervisor, Communications & Campaigns
Department: Ronald McDonald House Charities Canada
Position band: Supervisory/Consultant (Global Grade 3)
Reports to: Sr. Manager, Communications and Stakeholder Relations
Type of position: Full time, PermanentRole Overview
The Supervisor, Communications & Campaigns role is a full-time opportunity, reporting to the Sr. Manager of Communications and Stakeholder Relations. The Supervisor, Communications & Campaigns will be accountable for the planning and implementation of Ronald McDonald House Charities (RMHC) Canada’s external and internal communication campaign strategies and program execution, with a focus on increasing RMHC’s brand awareness, understanding, relevance, and revenue. This position is based in Toronto.Principal Accountabilities
In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:Communications Campaigns and Programs:

  • Lead the development and execution of RMHC strategic communications campaigns from start-to-finish, including briefing and managing external agency partners across a wide range of communications functions and stakeholder groups including (but not limited to): Canadians, internal employees, donors partners, and healthcare partners
  • Partner with largest donor partner, McDonald’s Canada across multiple departments, on unique communications and influencer program executions and key fundraising initiatives (i.e. McHappy Day)
  • Build trusted relationships and identify opportunities for proactive development of national communications campaigns to help amplify and build education of the RMHC mission
  • Execute partnerships within Canada’s pediatric healthcare landscape (ie. health organizations and publications) across Canada, and in partnership with the Senior Manager, explore opportunities to communicate and collaborate with a healthcare audience (hospital partners, healthcare publications)

Internal & External Communications:

  • Responsible for executing earned media opportunities on behalf of the national organization, including pitch ideation, outreach and interview management
  • Develop the strategy and development of RMHC’s storytelling calendar via earned, paid, and owned media channels throughout the year to promote the mission across Canada
  • Lead and/or support a wide range of communication tactics that build engagement, community and support via channels such as: annual reports, speeches, key messages, press releases and pitch development, website posting, e-marketing, social networking.
  • Oversee and own ongoing media monitoring responsibilities, and results tracking of programs with responsibility to update key stakeholders on a quarterly basis including RMHC Canada leadership, Board of Directors, McDonald’s Canada, etc.
  • Communicate, share, promote and protect the RMHC mission with key stakeholder audiences and RMHC Canada’s primary partners – McDonald’s Restaurants of Canada, National Mission Partners, healthcare partners, etc.
  • Act as an internal content expert by drafting and reviewing RMHC communications content on behalf of RMHC Canada and McDonald’s Canada internal teams, and determine how RMHC Canada updates are communicated internally across the McDonald’s Canada system
  • Partner with RMHC Regional Chapters across Canada to enhance storytelling and advise on regional communications content, as needed
  • Identify, collect, and develop compelling RMHC Mission stories for distribution across internal channels on a frequent and consistent basis
  • Support the Director of Integrated Brand, and Senior Communications Manager with media monitoring and crisis communications support, as needed

Social Media & Influencer Strategy:

  • Create, identify and foster relationships with social media influencers across the country and negotiate opportunities on behalf of RMHC Canada in promotion of brand initiatives, and donor partner programs
  • Partner with communications agency to foster relationships with social media influencers throughout the year, determining key content opportunities to amplify mission messaging
  • Partner with RMHC Canada Marketing team to integrate social influencer content into overall editorial calendar strategy, advising on key topics to amplify throughout the year

Qualifications

  • Proven communications experience in a relevant role; agency, corporate, healthcare and/or non-profit communications experience is an asset
  • Dedicated self-starter who can work independently and virtually within a peer-based team setting
  • Outstanding written and verbal communication skills, and thorough understanding of how to communicate to multiple stakeholder audiences
  • Familiarity with digital and social media platforms and tools, including the ability to understand and leverage analytics to identify trends, set goals and report on digital and social performance
  • Keen sense of emerging external trends across all facets of earned, owned and social media
  • Proven ability to adapt quickly to a fast-paced environment and lead/support multiple high priority projects with senior stakeholders, including agency partners
  • Strong interpersonal and relationship building skills and proven ability to work with multi-disciplined teams
  • Well organized, resourceful, with excellent multi-tasking and prioritizing skills and the ability to work within tight deadlines while still maintaining a high level of accuracy and attention to detail
  • Ability to navigate, orchestrate, and work through complex issues across multiple stakeholders with a strategic and tactical perspective

Additional InformationMcDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

McDonald’s is looking for a Supervisor, Communications & Campaigns for Ronald McDonald House Charities Canada. The role includes developing and executing communication campaigns, managing external agency partners, building relationships with stakeholders, and overseeing social media and influencer strategy. The ideal candidate will have proven communications experience, be a self-starter, have excellent written and verbal communication skills, and be able to work in a fast-paced environment. McDonald’s Canada is committed to diversity and inclusivity in the workplace. Accommodations are available upon request during the application process.

Supervisor, Communications & Campaigns – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Sat, 14 Sep 2024 04:43:50 GMT

Job description: reports, speeches, key messages, press releases and pitch development, website posting, e-marketing, social networking… content opportunities to amplify mission messaging Partner with RMHC Canada Marketing team to integrate social influencer…

Consultant, Digital & CRM Strategy – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Tue, 10 Sep 2024 22:05:20 GMT

Job description: title: Consultant, Digital & CRM Strategy Department: National Marketing Position band: Consultant/Supervisor (Global…, to join our digital marketing team at the Toronto Corporate Office. If you thrive in a fast-paced environment filled with non-stop action…

A digital and CRM strategy consultant/supervisor position is available in the National Marketing department at the Toronto Corporate Office. The ideal candidate should thrive in a fast-paced environment with constant action.

Consultant, Digital & CRM Strategy – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Tue, 10 Sep 2024 22:22:57 GMT

Job description: title: Consultant, Digital & CRM Strategy Department: National Marketing Position band: Consultant/Supervisor (Global…, to join our digital marketing team at the Toronto Corporate Office. If you thrive in a fast-paced environment filled with non-stop action…

The company is hiring for a Consultant in Digital & CRM Strategy within the National Marketing department at their Toronto Corporate Office. The position is at the Consultant/Supervisor level and requires someone who excels in a fast-paced environment.

Senior Manager, Digital Data Strategy – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 Aug 2024 22:54:32 GMT

Job description: Company DescriptionAt McDonald’s, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.Job DescriptionPosition title: Senior Manager, Digital Data Strategy
Department: Business Insights
Position band: Senior Management (Global Grade 5)
Reports to: Business Insights Director
Type of position: Full-time, permanentWho we are
At McDonald’s, we are committed to being the best, and that starts with finding the best talent. We’ve built a team of extraordinary people from around the world. We’re problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, are committed to personal and professional growth, and believe in rewarding and celebrating our successes.The Opportunity
We currently have an opportunity for a Senior Manager, Digital Data Strategy for our Business Insights department. This role is a key strategic partner in accelerating McDonald’s Canada along the Digital journey. Your work will enable the business to deepen the engagement with the guest, driving wide ranging learnings and business impact. Leveraging a balance of technical and consultative skills, you will collaborate cross-functionally to:

  • Quantify and demonstrate business potential of Digital platform and associated components
  • Advise on most effective ways to generate business upside through Digital and roadmap required
  • Guide business analysis and reporting as needed to diagnose dynamics and drive broader insights
  • Lead the development and adoption of new datasets and relevant tools / reporting to maximize consumer acumen
  • Oversee business target setting and regular evaluation / calibration
  • Collaborate on strategic portfolio planning to identify and sequence the action plan

Who You Are
You are an objective and fact-based leader, with keen attention to detail. You are analytical by nature and have the ability to build strong relationships and work collaboratively in a team environment to support internal and external parties. You work effectively in a fast paced and agile environment. If you are passionate on driving overall business results and you have a strong analytics and insights background, this could be for you!What’s in it for you?
Our Business Insights team is dedicated to uncover and articulate meaningful insights that inspire robust long term strategy, market-leading growth and award-winning promotional programs. We strive to improve the guest experience with the goal of building deep connection with McDonald’s brand. We are on a journey to become one of the strongest, most dynamic analytics departments in Canada as well as in the McDonald’s system.Principal Accountabilities:
Strategic Leadership/Vision & Data Transformation:

  • Shape the long-term vision for digital analytics and advance KPIs as the digital business shifts.
  • Drive initiatives that position McDonald’s for sustained digital growth.
  • Lead the integration of digital customer data across the enterprise and beyond Digital marketing, so customer data can be scaled in all decisions.
  • Identify opportunities to enhance business intelligence tools and reporting through automation.
  • Foster a data-driven culture throughout the organization.

Performance Management & Business Insights:

  • Evaluate the performance of all digital programs and the overall 365 business health, recommending enhancements to optimize outcomes.
  • Provide critical insights and strategic recommendations to the Director of Digital Marketing and Chief Marketing Officer (CMO).
  • Develop comprehensive business cases to support digital investment decisions, ensuring alignment with organizational goals.
  • Champion advanced analytics initiatives, focusing on Customer Lifetime Value (CLV) and Customer Relationship Management (CRM) to prepare the business for future success with forward-looking metrics.
  • Serve as the key point of contact for agency partners in CRM analytics and lifetime value modeling, aiming to increase CLV of key segments while driving customer acquisition.
  • Collaborate closely with Marketing and Technology teams to define business KPIs, conduct in-depth analysis, and connect digital guest behavior with broader business objectives.
  • Lead and mentor a team of 2 managers, fostering their career growth and engagement.
  • Work in partnership with Marketing Analytics teams to ensure excellence in analytical practices and outcomes.

Executive Presentations & Stakeholder Engagement:

  • Prepare compelling presentations for senior executives and Owner Operators by translating internal metrics into restaurant-level storytelling, effectively demonstrating the value of digital initiatives and their impact on cash flow.
  • Engage with franchise owners to align digital strategies with overall business goals, ensuring mutual understanding and strategic coherence.

Qualifications

  • 8+ years of experience in analytics, with 4+ years of leading a team of analysts (preferably in Digital space)
  • Post-secondary education in Business, Finance, Economics or related analytical discipline (advanced degree / post-graduate degree in data/analytics field is an asset)
  • Proficiency in leading broader business performance analysis, insights generation and strategic planning
  • Experience with Loyalty Programs and Omnichannel Personalization an asset
  • Working knowledge with BI platform and data visualization tools (Tableau, Power BI, Alteryx, MicroStrategy etc.)
  • Proficiency with analyzing data using advanced Excel, SQL and ideally R and/or Python; financial modelling experience
  • Experience with Adobe Analytics and Google Analytics 360 data an asset
  • Established business acumen, with ability to put data in the context of a customer problem and know where to look when exposed to large amounts of data
  • Strong analytical and critical thinker; to not only manipulate data but also derive meaningful interpretations and actionable insights
  • Proven project management skills and ability to frame projects, create solutions and drive cross-functional efforts to successful completion on schedule

Additional InformationMcDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

McDonald’s is seeking a Senior Manager, Digital Data Strategy to accelerate their digital journey. The role involves quantifying the business potential of digital platforms, advising on effective strategies, guiding business analysis, and overseeing target setting and evaluation. The ideal candidate is a detail-oriented leader with strong analytical skills and a background in analytics and insights. The role offers the opportunity to shape the long-term vision for digital analytics, collaborate with key stakeholders, and lead a team of analysts. The company values diversity and inclusion in the workplace. Accommodations are available during the application process.

Senior Manager, Digital Data Strategy – McDonald’s – Toronto, ON

Company: McDonald’s

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 Aug 2024 05:09:17 GMT

Job description: customer data across the enterprise and beyond Digital marketing, so customer data can be scaled in all decisions. Identify… to the Director of Digital Marketing and Chief Marketing Officer (CMO). Develop comprehensive business cases to support…