Allegion – Order Management Representative – Ontario

Company: Allegion

Location: Ontario

Expected salary:

Job date: Thu, 19 Jun 2025 00:46:28 GMT

Job description: Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.Order Management Representative-Remote Ontario(Candidate will need to reside in Ontario)Work Schedule:Monday-Friday8-4:30 pm ESTCompany Profile:Allegion Canada, a market leading manufacturer of door hardware and access control products with key brands such as Schlage, LCN and Von Duprin, is hiring an Order Management Representative. This professional must be a solution provider in a fast-paced environment that is committed to providing a positive experience to our customers.Position Summary:This position will process incoming orders and interact with external customers, via email, phone to provide superior level of service. This position will also interact with various internal customers including technical services, marketing, finance, sales and operations to assist in delivering positive outcomes for the customer and Allegion.What You Will Do:Process all incoming orders from Canada customers, via email/fax and EDI big box stores. Often Communicate directly with customers via phone, e-mail, fax or mail to identify and resolve a wide variety of issues and inquiries on their orders regarding products, pricing, order fulfillment, customer programs, and corporate policies.Modify customer orders in the business operating system.Act as consultant to advise basic product application.Represent the organization daily through customer contact and relationship-building.Monitor customer accounts daily to proactively avoid customer issues.Work with internal departments to enable accurate account management and resolution of customer issues.Gather information for measurement, analysis and reporting.Make all necessary entries in the business systems to support company processes.Meet all service level agreements as set by management.Adhere to all Allegion Canada Inc. policies and procedures including Health and Safety.Perform all other duties as assigned.Be able to do over time on occasionWhat You Need to Succeed:Ability to communicate in a professional, positive, courteous manner at all times with all levels of customers, clients, visitors and employees.Must be detail orientedAbility to learn/grasp complex a large variety of product offeringsExperience working in a large matrix organizationUnderstand basic customer needs and expectations to provide timely and accurate resolution to requests.Ability to effectively communicate solutions to customers in ways they can understand and implement.Self-motivated with ability to establish priorities and effectively manage time to complete multiple tasks within specified timeframes.Excellent written and verbal communications skills with the ability to apply problem solving techniques.Excellent computer skills with proficiency in Microsoft Office applications and manufacturing operating systems (AS400) is an asset.Team playerAbility to travel 25% for training purposesEducationPost-Secondary Education preferred. High School Diploma or equivalent requiredBilingual (French/English) an assetExperienceMinimum 2 years related customer service required /industry experience required.Order Entry experience (manual, EDI).Why Work for Us?Allegion is a Great Place to Grow your Career if:You’re seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!What You’ll Get from Us:A commitment to Diversity, Inclusion & Belonging: making a difference and leading with purposeHigh energy, influential, cross collaborative team environmentOpportunities to leverage your unique strengths through Clifton Strengths testing and coaching.Customized individual development plans and growth maps to help you unlock your full potential and career graph with Allegion.Competitive base salaryHealth, dental and other insurance coverage, helping you “be safe, be healthy”Tuition ReimbursementEmployee DiscountsCommunity involvement and opportunities to give back so you can “serve others, not yourself”Apply Today!Join our team of experts today and help us make tomorrow’s world a safer place!Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.#LI-TB1#LI-RemoteWe Celebrate Who We Are!Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please .© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, IrelandREGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370Allegion is an

Quadient – Order Administrator – Markham, ON

Company: Quadient

Location: Markham, ON

Expected salary: $40000 – 45000 per year

Job date: Thu, 12 Jun 2025 03:02:06 GMT

Job description: About QuadientAt Quadient, we empower businesses of all sizes to drive digital transformation, improve efficiency, and enhance customer experience through secure, sustainable automation solutions. With a collaborative and diverse team culture, we help our clients connect seamlessly—digitally and physically—while supporting individual career growth and innovation.Role SummaryAs an Order Administrator within the Order Management team, you will play a vital role in supporting Direct and Dealer Sales Channels. This entry-level position is ideal for detail-oriented individuals who enjoy working collaboratively, managing data, and ensuring accurate and timely order processing.Key ResponsibilitiesReview and screen all incoming orders with high accuracy and efficiencyVerify order details and liaise with sales coordinators to resolve any discrepancies or required changesReconcile current applications with customer databases and ensure all information is currentProcess billing contracts and update internal systems post-shipmentMonitor pricing, promotions, and product offerings to ensure accuracy in ordersSupport team members as needed and act as a backup during absencesWork additional hours during peak periods (e.g., month-end deadlines), with time in lieuMaintain accurate ISO documentation and compliance standardsContribute to special projects and related administrative tasksYour ProfileHigh school diploma required (post-secondary education preferred)2–5 years of experience in order administration or a related fieldStrong communication skills (written and verbal)Highly organized with excellent multitasking and problem-solving abilitiesProficient in Microsoft Excel, Word, OutlookQuick to learn internal systems and order processing platformsDetail-focused, solutions-driven, and collaborativeFamiliarity with internal documentation standards and processes is an assetThis position has a salary range of $40,000 – $45,000 CADQuadient CXM Canada, Inc. and Quadient Canada, Ltd. have standard ranges for all Canadian – based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.​Ready to lead the way? Apply now.​Rewards & BenefitsFlexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.Smart Work at QuadientAt Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.Be yourself at QuadientOur values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares – in a culture that embraces differences and values every voice.We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.comQuadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.People. Connected.

NTT Data – Salesforce Product Owner – Lead to Order – (L2O) – Remote Canada Position – Ontario

Company: NTT Data

Location: Ontario

Expected salary:

Job date: Tue, 06 May 2025 22:09:57 GMT

Job description: Req ID: 322618NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Salesforce Product Owner – Lead to Order – (L2O) – Remote Canada PositionAs a Salesforce Product Owner you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiency in product management using their product expertise.

  • Once You Are Here, You Will:

Work with business groups to understand demand
Collaborate with the business to develop detailed requirements * High-level solution design and architectureLead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget. * Managing integration across the platform is also a key roleThis role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well.Required Qualifications:

  • 6+ years’ experience as a product owner and leading a technical team in an enterprise Salesforce IT application development environment.
  • 3+ years experience using L2O – Lead to Order
  • 5+ years expereince using Order to Cash, will prefer someone with background in Quoting, Contract Management, Orders, Provisioning and Billing.
  • Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers.
  • Experience managing projects using Agile software tools such as JIRA, Team Services, Rally

Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level. * Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.

  • Identifying business process improvements and opportunities for automation.
  • Participating in roadmap planning and identifying touch points in multi-cloud implementations.
  • Documenting work using flow charts, written descriptions, screenshots, and videos.
  • Applying knowledge, skills, and judgment to make decisions and resolve issues.
  • Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
  • Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
  • Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.
  • Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing
  • Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.
  • Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
  • Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline
  • Experience with delivering product features within the Salesforce ecosystem
  • Demonstrated ability to communicate to ensure a team’s success – Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
  • Strong accountability planning/organization and teamwork
  • Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
  • Acting as the key product feature decision-maker., maximizing the value of the product
  • Acting as the voice of the team, communicating status to stakeholders and internal partners

Certifications.

  • Saless Cloud
  • Salesforce Admin
  • Certified Product Owner OR Salesforce Business Analyst

Ideal Mindset:Encouragement. You will provide motivation, direction, and support to other members of the team.Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.Strong work ethic. You are a team player and lead by example.#LI-CONF#CP#SFAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .

NTT Data – Salesforce Product Owner – Lead to Order – (L2O) – Remote Canada Position – Ontario

Company: NTT Data

Location: Ontario

Expected salary:

Job date: Wed, 07 May 2025 02:49:02 GMT

Job description: Req ID: 322618NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Salesforce Product Owner – Lead to Order – (L2O) – Remote Canada PositionAs a Salesforce Product Owner you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiency in product management using their product expertise.

  • Once You Are Here, You Will:

Work with business groups to understand demand
Collaborate with the business to develop detailed requirements * High-level solution design and architectureLead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget. * Managing integration across the platform is also a key roleThis role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well.Required Qualifications:

  • 6+ years’ experience as a product owner and leading a technical team in an enterprise Salesforce IT application development environment.
  • 3+ years experience using L2O – Lead to Order
  • 5+ years expereince using Order to Cash, will prefer someone with background in Quoting, Contract Management, Orders, Provisioning and Billing.
  • Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers.
  • Experience managing projects using Agile software tools such as JIRA, Team Services, Rally

Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level. * Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.

  • Identifying business process improvements and opportunities for automation.
  • Participating in roadmap planning and identifying touch points in multi-cloud implementations.
  • Documenting work using flow charts, written descriptions, screenshots, and videos.
  • Applying knowledge, skills, and judgment to make decisions and resolve issues.
  • Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
  • Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
  • Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.
  • Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing
  • Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.
  • Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
  • Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline
  • Experience with delivering product features within the Salesforce ecosystem
  • Demonstrated ability to communicate to ensure a team’s success – Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
  • Strong accountability planning/organization and teamwork
  • Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
  • Acting as the key product feature decision-maker., maximizing the value of the product
  • Acting as the voice of the team, communicating status to stakeholders and internal partners

Certifications.

  • Saless Cloud
  • Salesforce Admin
  • Certified Product Owner OR Salesforce Business Analyst

Ideal Mindset:Encouragement. You will provide motivation, direction, and support to other members of the team.Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.Strong work ethic. You are a team player and lead by example.#LI-CONF#CP#SFAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .

NTT Data – Salesforce Product Owner – Order to Cash (O2C) – Remote Canada Position – Ontario

Company: NTT Data

Location: Ontario

Expected salary:

Job date: Sat, 19 Apr 2025 22:35:30 GMT

Job description: Req ID: 322618NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Salesforce Product Owner – Order to Cash (O2C) – Remote Canada PositionAs a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiency in product management using their product expertise.

  • Once You Are Here, You Will:

Work with business groups to understand demand
Collaborate with the business to develop detailed requirements * High-level solution design and architectureLead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget. * Managing integration across the platform is also a key roleThis role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well.Required Qualifications:

  • 6+ years’ experience as a product owner and leading a technical team in an enterprise Salesforce IT application development environment.
  • Must have Order to Cash experience, will prefer someone with background in Quoting, Contract Management, Orders, Provisioning and Billing.
  • Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers.
  • Experience managing projects using Agile software tools such as JIRA, Team Services, Rally

Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level. * Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.

  • Identifying business process improvements and opportunities for automation.
  • Participating in roadmap planning and identifying touch points in multi-cloud implementations.
  • Documenting work using flow charts, written descriptions, screenshots, and videos.
  • Applying knowledge, skills, and judgment to make decisions and resolve issues.
  • Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
  • Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
  • Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.
  • Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing
  • Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.
  • Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
  • Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline
  • Experience with delivering product features within the Salesforce ecosystem
  • Demonstrated ability to communicate to ensure a team’s success – Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
  • Strong accountability planning/organization and teamwork
  • Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
  • Acting as the key product feature decision-maker., maximizing the value of the product
  • Acting as the voice of the team, communicating status to stakeholders and internal partners

Certifications.

  • Salesforce Admin
  • Certified Product Owner OR Salesforce Business Analyst

Ideal Mindset:Encouragement. You will provide motivation, direction, and support to other members of the team.Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.Strong work ethic. You are a team player and lead by example.#LI-CONF#CP#SFAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .

NTT Data – Salesforce Product Owner – Order to Cash (O2C) – Remote Canada Position – Ontario

Company: NTT Data

Location: Ontario

Expected salary:

Job date: Sat, 19 Apr 2025 23:08:30 GMT

Job description: Req ID: 322618NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Salesforce Product Owner – Order to Cash (O2C) – Remote Canada PositionAs a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiency in product management using their product expertise.

  • Once You Are Here, You Will:

Work with business groups to understand demand
Collaborate with the business to develop detailed requirements * High-level solution design and architectureLead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget. * Managing integration across the platform is also a key roleThis role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well.Required Qualifications:

  • 6+ years’ experience as a product owner and leading a technical team in an enterprise Salesforce IT application development environment.
  • Must have Order to Cash experience, will prefer someone with background in Quoting, Contract Management, Orders, Provisioning and Billing.
  • Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers.
  • Experience managing projects using Agile software tools such as JIRA, Team Services, Rally

Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level. * Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.

  • Identifying business process improvements and opportunities for automation.
  • Participating in roadmap planning and identifying touch points in multi-cloud implementations.
  • Documenting work using flow charts, written descriptions, screenshots, and videos.
  • Applying knowledge, skills, and judgment to make decisions and resolve issues.
  • Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
  • Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
  • Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.
  • Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing
  • Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.
  • Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
  • Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline
  • Experience with delivering product features within the Salesforce ecosystem
  • Demonstrated ability to communicate to ensure a team’s success – Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
  • Strong accountability planning/organization and teamwork
  • Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
  • Acting as the key product feature decision-maker., maximizing the value of the product
  • Acting as the voice of the team, communicating status to stakeholders and internal partners

Certifications.

  • Salesforce Admin
  • Certified Product Owner OR Salesforce Business Analyst

Ideal Mindset:Encouragement. You will provide motivation, direction, and support to other members of the team.Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.Strong work ethic. You are a team player and lead by example.#LI-CONF#CP#SFAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .

INNIO – Design Technician & Order Engineering Mechanical Co-op Welland, Ontario L3B 5N4, Canada, Canada – Welland, ON

Company: INNIO

Location: Welland, ON

Expected salary:

Job date: Thu, 10 Apr 2025 02:52:04 GMT

Job description: DescriptionWhat are we looking for?This role is a supportive one for the INNIO Order Engineering & Power Generation team, focusing on the design of reciprocating engines and packaged generator sets. The job involves collaborating with global engineering teams to provide product solutions for customers. Tasks include handling Engineering Change Requests to enhance assembly or test process flow, improving customer drawings, and fulfilling custom design requests for new sales. The position requires skills in design, CAD, Bill of Material (BOM) creation, task/project management, and familiarity with INNIO’s quality system.Co-op Term: May 2025 – August 2025Essential Responsibilities

  • Create and modify parametric 3D models and drawings throughout all stages of the design and development process to communicate component design intent using CREO
  • Produce 2D drawings which include the application of dimension techniques while considering manufacturability and design intent.
  • Create and release complete technical data packages as required for production of new designs.
  • Complete all required business system transactions associated with Engineering Change releases as required · Create and release customer documentation packages to provide instruction for Installation, Operation, and Maintenance.
  • Use expertise in design/reciprocating engines/gensets to help resolve manufacturing issues
  • Participate in project teams as the mechanical Order Engineering resource and complete all design tasks required to release the product to schedule · Participate in technical design reviews
  • Provide technical support to other functional areas as required

Qualifications/Requirements

  • In the process of completing degree in a related discipline, such as Mechanical Engineering/Technologist.
  • Experience working within a manufacturing setting

Desired Characteristics

  • Demonstrated design skills to analyze technical requirements and applying appropriate skill set to design and detail system schematics within AutoCAD or other similar 2D CAD software
  • Experience designing circuit schematics and wiring diagrams.
  • Experience with Pro/Intralink or PDMLINK/Windchill or other CAD file management system would be considered an asset.
  • Oracle/SAP Business system experience would be considered an asset.
  • Demonstrated proficiency in written, oral, and presentation skills
  • Must embrace continuous improvement and have a strong desire to learn
  • Demonstrated professional characteristics necessary for working in and leading global teams such as task definition, team building, mentoring and training both local and remote colleagues, collaborative interpersonal skills, and effective communication

Allegion – Order Management Rep-Summer student – Ontario

Company: Allegion

Location: Ontario

Expected salary: $17 – 19 per hour

Job date: Sun, 23 Mar 2025 08:47:57 GMT

Job description: Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.At Allegion: We’re Redefining Security. Allegion products help keep people safe and secure where they live, work and visit. With more than 30 highly recognizable brands sold globally like Schlage, LCN, Von Duprin, Glynn Johnson, Locknetics, Ives etc., we specialize in security around the doorway and adjacent area: everything from residential locks and portable security to commercial locks, exit devices, openers and closers, electronic access control and workforce productivity solutions.At the core of this $2.7 billion business is the knowledge and experience of over 11,000+ dedicated employees across the globe and – we’re growing!As Order Management Representative you will be a solution provider in a fast-pace environment that is committed to providing a positive experience to our customers. In this position you will process incoming orders and interact with external customers, via email, phone to provide superior level of service. This position will also interact with various internal customers including technical services, marketing, finance, sales and operations to assist in delivering positive outcomes for the customer and Allegion.Responsibilities:

  • Process orders from Canada customers, via email/fax and EDI big box stores. Often Communicate directly with customers via phone, e-mail, fax or mail to identify and resolve a wide variety of issues and inquiries on their orders regarding products, pricing, order fulfillment, customer programs, and corporate policies.
  • Indexing and assigning incoming orders to appropriate ques
  • Modify customer orders in the business operating system.
  • Represent the organization daily through customer contact and relationship-building.
  • Work with internal departments to enable accurate account management and resolution of customer inquiries
  • Adhere to all Allegion Canada Inc. policies and procedures including Health and Safety.
  • Perform all other duties as assigned.

Details:

  • Monday : Friday from 8am – 4:30pm
  • Pay rate : $17-19/hr.
  • Type : Remote Role

What you will need:

  • Actively enrolled in Post Secondary program/study (with a College or University)
  • Ability to communicate in a professional, positive, courteous manner at all times with all levels of customers, clients, visitors and employees.
  • Must be detail oriented, punctual
  • Understand basic customer needs and expectations to provide timely and accurate resolution to requests.
  • Self-motivated with ability to establish priorities and effectively manage time to complete multiple tasks within specified timeframes.
  • Excellent written and verbal communications skills with the ability to apply problem solving techniques.
  • Excellent computer skills with proficiency in Microsoft Office applications and manufacturing operating systems (AS400) is an asset.
  • Team player

Allegion is a Great Place to Grow your Career if:

  • You are seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state,

. * You value personal well-being and balance because we do too!

  • You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
  • You want a culture that promotes work-life balance. Our employees enjoy generous time off, because at Allegion we recognize that you have a full life outside of work!

What You’ll Get from Us:

  • A commitment to Diversity, Inclusion & Belonging: making a difference and leading with purpose
  • High energy, influential, cross collaborative team environment
  • Flexible, Remote model of working
  • Community involvement and opportunities to give back so you can

We Celebrate Who We Are!Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please .© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, IrelandREGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370Allegion is an

BD – Bilingual Order Management & Claims Specialist (3-month contract) – Oakville, ON

Company: BD

Location: Oakville, ON

Expected salary:

Job date: Sun, 09 Mar 2025 07:48:00 GMT

Job description: Job Description SummaryJob DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.As the Bilingual Order Management & Claims Specialist (3-month contract), you will be working on a project consisting of clearing a backlog of customer requests. These requests include but are not limited to order processing, claims, order status, credits and rebills. You will be reviewing and updating our customer requests in Salesforce and actioning corresponding transactions in JD Edwards (JDE). You will be expected to have advanced knowledge of JDE, Salesforce and EDI functionality to be able to contribute as quickly as possible. This role is for a 3-month fixed term part-time contract, based in our office located in Mississauga, ON.Job Responsibilities:Review, process, update and close aged Customer Care cases in Salesforce.Process orders, credits, rebills, RMAs and order management and claims related transactions in JDE.Collect information and initiate product and service complaints in compliance with departmental and Health Canada timelines.Communicate and collaborate with customers via phone and email to identify and resolve concerns.Review EDI errors and update configuration to improve touchless transmissions.Education and Experience:Minimum 10 years of Customer Service experience in the Medical Device industry required.JD Edwards advanced user.Strong proficiency in Salesforce, specifically Customer Care case management and claims modules.Extensive knowledge of order management requirements and claims processing within the Medical Device industry.Proficient with Microsoft Office tools (Outlook, Excel, Word, etc.).Bachelor’s degree or College Diploma.Fluency in French and English (reading, speaking, and writing).Knowledge and Skills:Ability to multitask and prioritize workload.Demonstrated problem-solving, critical thinking and analytical skills.Strives in a fast paced, dynamic environment and under pressure.Flexibility and ability to balance multiple priorities and able to work within short timelines.Ability to switch priorities and operating methods on the fly to adapt to business and customer needs.At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Why Join Us?A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.To learn more about BD visitGreat Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we’ve just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.Required SkillsOptional Skills.Primary Work Location CAN ON – OakvilleAdditional LocationsWork Shift