Porter Airlines – Analyst, Ancillary Optimization – Toronto, ON

Company: Porter Airlines

Location: Toronto, ON

Job description: and other privileged changes Work seamlessly with IT, Digital and pricing teams to implement identified changes to ancillary pricing in… consensus. Qualifications: University degree with a focus in Business, Economics, Marketing, Finance, Network Planning…
The content discusses the importance of working closely with IT, digital, and pricing teams to implement changes to ancillary pricing in consensus. Qualifications for the role include a university degree in Business, Economics, Marketing, Finance, or Network Planning.
Job Description

Position: Project Manager

Location: Edmonton, Alberta

Salary: Competitive salary based on experience

Our company is seeking an experienced and highly organized Project Manager to join our team in Edmonton. The Project Manager will be responsible for overseeing various construction projects from start to finish, ensuring they are completed on time and within budget.

Key Responsibilities:
– Develop and maintain project schedules
– Manage project budgets
– Coordinate subcontractors and vendors
– Communicate with clients and stakeholders
– Monitor project progress and address any issues that arise
– Ensure all work is completed in compliance with safety regulations
– Prepare regular project reports for management

Qualifications:
– Bachelor’s degree in Engineering or related field
– Minimum of 5 years of experience in project management
– Strong organizational and communication skills
– Knowledge of construction processes and regulations
– PMP certification is an asset

If you are a self-motivated individual with a proven track record in project management, we would love to hear from you. Please apply with your resume and cover letter.

Expected salary:

Job date: Sat, 20 Jul 2024 05:12:06 GMT

Porter Airlines – Manager, Network Planning and Analysis – Toronto, ON

Company: Porter Airlines

Location: Toronto, ON

Job description: Maintain regular communication with key commercial stakeholders, including Revenue Management, Sales and Marketing Ensure…
Regular communication with key commercial stakeholders such as Revenue Management, Sales, and Marketing is essential for effective business operations. It is important to keep all relevant parties informed and working together to ensure success.
Position: General Labourer

Location: Milton, ON

Company: StaffJo

Job Description:

We are looking for reliable General Labourers to join our team in Milton. The ideal candidate will be responsible for performing various tasks related to general labour work on construction sites, warehouses, or other environments. Duties may include assembling, packing, loading/unloading materials, operating machinery, and maintaining a clean and organized work area.

Responsibilities:
– Follow instructions from supervisors to perform appropriate tasks
– Assist coworkers and team members as required
– Operate equipment and tools safely and effectively
– Maintain a clean and organized work area
– Adhere to safety guidelines and regulations

Requirements:
– Previous experience in a general labour role is an asset
– Ability to lift heavy objects and perform physically demanding tasks
– Strong work ethic and reliable attendance
– Ability to work well in a team environment
– Safety-conscious attitude

If you are a hardworking individual looking for a hands-on job opportunity, we encourage you to apply for this General Labourer position in Milton. Join our team and be part of a dynamic and growing organization.

Expected salary:

Job date: Sat, 20 Jul 2024 04:40:53 GMT

Porter Airlines – Analyst, Ancillary Optimization – Toronto, ON

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Company: Porter Airlines

Location: Toronto, ON

Job description: Job Description:Job SummaryThis position is responsible for maintaining Porter’s ancillary revenue product portfolio in order to maximize revenue using analysis and optimization techniques. This position reports to the Vice President, Revenue Management.
Duties & Responsibilities

  • Implement and maintain Porter’s ancillary pricing strategy in order to maximize revenue across Porter’s ancillary product portfolio
  • Analyze passenger demand using data visualization tools in order to determine optimal ancillary pricing for each product across Porter’s route network
  • Independently perform analysis and suggest solutions to ancillary optimization problems leading to enhanced revenue generation
  • Manage A/B price testing campaigns on ancillary products. Report on findings and compile recommendations from the campaigns
  • Build and maintain dashboards and reports for tracking ancillary pricing impact on overall commercial strategy of the organization
  • Perform reporting and detailed analysis of KPIs and track performance versus goals across all direct and indirect channels of sales
  • Conduct Revenue Integrity analysis across Porter’s bookings in order to prevent revenue leakage
  • Audit Porter’s bookings for use of waivers, fare overrides and other privileged changes
  • Work seamlessly with IT, Digital and pricing teams to implement identified changes to ancillary pricing in order to ensure competitiveness
  • Ability to work remotely in an efficient environment
  • Active participation in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand comply and promote the Company Safety Policy
  • Ensure Company Values are ingrained in day-to-day operations
  • Other duties as assigned

Behavioural CompetenciesConcern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.Teamwork: Working collaboratively with others to achieve organizational goals.Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications

  • University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics or Engineering is required. MBA or M.Sc in the above fields is a plus
  • Previous airline pricing and revenue management experience is an asset
  • Experience/general knowledge of Revenue Management, Network Planning, GDS, Data Analytics is desirable
  • Advanced proficiency in MS Office (focus on Excel) is required. Proficiency in VBA, SQL tools, PowerQuery and Tableau is an advantage
  • Strong quantitative and analytical skills
  • Strong organizational skills with demonstrated ability to meet deadlines in high pressure environment #LI-POST

LocationToronto (250 Yonge Street)Company DescriptionSince 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.
The job is responsible for optimizing Porter’s ancillary revenue by implementing and maintaining pricing strategies, analyzing passenger demand, managing A/B testing campaigns, and conducting revenue integrity analysis. The position requires a university degree in business-related fields, previous airline pricing experience, proficiency in MS Office, strong quantitative and analytical skills, and the ability to work remotely. The job is located in Toronto, and Porter Airlines is known for providing exceptional service in the airline industry.
Here is the job description from the provided website:

Title: Customer Service Representative

Location: Toronto, ON

Company: Confidential

Job Type: Full Time

Salary: $40,000 – $50,000 a year

We are seeking a motivated and enthusiastic Customer Service Representative to join our team in Toronto. The ideal candidate will have excellent communication skills and the ability to build strong relationships with our clients.

Responsibilities:
– Respond to customer inquiries via phone and email
– Provide information about products and services
– Process orders and returns efficiently
– Resolve customer complaints in a professional manner
– Collaborate with other departments to ensure customer satisfaction

Qualifications:
– Previous customer service experience preferred
– Excellent communication skills
– Strong problem-solving abilities
– Proficiency in Microsoft Office
– Ability to work in a fast-paced environment

If you are passionate about customer service and are looking for a challenging role, we would love to hear from you. Apply now!

Expected salary:

Job date: Fri, 12 Jul 2024 02:09:08 GMT

Porter Airlines – CRM and Email Marketing Lead – Toronto, ON

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Company: Porter Airlines

Location: Toronto, ON

Job description: Job Description:Job SummaryThis role is a mix of technical expertise and business savvy. The CRM Campaign Lead will deliver a global customer CRM lifecycle plan to maximize the customer experience and drive incremental revenue at the customer level across multiple channels including email, SMS, mobile push and website messaging. You will oversee all stages of the lifecycle, including ideation, design, build, launch and growth. You will be the Marketing Team lead of the technical implementation and troubleshooting of data-driven marketing efforts, working closely with Data and Technology teams. The role will optimize through automation and personalization, in an environment that utilizes technology and data to target and deliver relevant digital messaging at all points across the customer lifecycle. You will leverage first party data from a range of data warehouse tables for automated / triggered, algorithm-based messaging designed to enhance the customer’s booking experience, strengthen loyalty, and drive incremental revenue.
Duties & ResponsibilitiesSTRATEGY

  • Manage Porter’s CRM lifecycle, developing a comprehensive and robust customer lifecycle plan to deliver a 1-1 experience to our customers
  • Determine key areas of strategic improvement for Porter’s email and cross-channel marketing strategy and capabilities, leveraging data-driven automation and personalization
  • Collaborate with Marketing, Loyalty, Data and Revenue Management teams to identify segments, design customer journeys and ensure alignment on business needs and requirements
  • Acquire new members for the loyalty program by leveraging customer and booking data.
  • Increase member’s lifetime value by deploying automated campaigns that guide them through the loyalty program and offer tailored promotions.
  • Develop subscription and site visitor login strategies to grow our database and enhance our ability to communicate the most relevant offers to our customers.
  • Work with the Data Warehouse and Technology to identify opportunities for technology /data improvements for CRM campaigns
  • Work with Analytics, Revenue Management and Data Warehouse teams to enhance targeting criteria and create predictive models machine learning algorithms.
  • Collaborate with the Marketing and Creative teams to implement A:B / multivariate testing methodologies to improve engagement and conversion rates

TECHNICAL

  • Perform day-to-day email marketing activities including, but not limited to, email campaign build, set-up, scheduling, testing and deployment of one-time, recurring, triggered and dynamic content-driven campaigns
  • Define the customer data points needed for campaign automation and set up the import process (to Braze) in collaboration with Technology and Data Warehouse teams.
  • Manage the design and implementation of complex automated / triggered campaigns, including end-to-end journey building, audience targeting and personalization to ensure the content is targeted, timely and relevant.
  • Utilize SQL to extract custom segments and audience insights from database.
  • Develop and enhance automated multi-channel campaign standards and processes for all the parts of our email strategy and optimization methodology
  • Serve as internal expert relative to compliance & best practices, list clean-up and maintaining a clean database, prospect and subscriber segmentation, improving email deliverability, data integrity, etc
  • Monitor, analyze and report on email and cross-channel performance across campaigns, translating complex data and test results into actionable insights for campaign optimization.
  • Proactively stay current with the latest CRM, Lifecycle Marketing and Marketing Automation trends, to provide innovative recommendations
  • Leverage insights and best practices to continually improve decision-making, processes and campaign development activities and data reporting accuracy
  • Implement Tableau dashboards and automated reports with support from Business Intelligence team to track performance of campaigns and KPIs
  • Monitoring of vital components of CASL, CAN-SPAM and anti-spam legislations as they evolve so all our practices remain compliant.
  • Comply fully with all privacy, confidentiality, marketing permissions, data security and other requirements related to the handling, access and storage of customer data
  • Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

Behavioural CompetenciesConcern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.Teamwork: Working collaboratively with others to achieve organizational goals.Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications

  • 4-5 years of experience working with an enterprise-grade CRM system with a detailed understanding of database management, and the design and deployment of a variety of campaign types.
  • Advanced experience with customer segmentation, targeting and hyper-personalization data
  • Advanced experience creating and implementing cross-platform (email/SMS/website) campaigns that include complex, dynamic personalization messaging, automation and triggers.
  • Advanced Excel and data manipulation skills required. Tableau experience preferred.
  • Advanced ability to use data insights to tell a comprehensive story for executive-level presentations
  • Intermediate knowledge of HTML, CSS for email template coding
  • Intermediate SQL query building skills to leverage database insights
  • Basic to Intermediate understanding of digital advertising trends and technologies in acquisition channels (SEM, display, SEO) for collaboration
  • Organized with very strong attention to detail
  • Proven ability to multi-task, prioritize, and meet deadlines
  • Strong written and verbal communication skills
  • A bachelor’s degree in business, computer science or similar preferred

LocationToronto (250 Yonge Street)
Company DescriptionSince 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.
The CRM Campaign Lead is responsible for developing and implementing a global customer CRM lifecycle plan to enhance customer experience and drive revenue. They will work closely with various teams to strategize, automate, and personalize digital messaging across multiple channels. The role also involves technical tasks such as email campaign deployment, data manipulation, and compliance management. Qualifications include experience with CRM systems, data analysis, and digital advertising. The position is located in Toronto at Porter Airlines, known for its exceptional hospitality and customer service.
Job Description

Our client is seeking a highly motivated and experienced Receptionist to join their team. The successful candidate will have excellent communication skills, be organized, and able to work independently in a fast-paced environment.

Key Responsibilities:
– Greeting visitors and clients in a professional and friendly manner
– Answering and directing phone calls to appropriate staff members
– Managing incoming and outgoing mail
– Maintaining office cleanliness and organization
– Assisting with administrative tasks as needed

Qualifications:
– Previous receptionist experience is preferred
– Excellent verbal and written communication skills
– Strong organizational skills and attention to detail
– Proficiency in Microsoft Office Suite
– Ability to multitask and prioritize tasks effectively

If you are a team player with a positive attitude and excellent customer service skills, we want to hear from you. Apply now to be considered for this exciting opportunity.

Expected salary:

Job date: Sun, 12 May 2024 07:23:58 GMT

Porter Airlines – Graphic Designer – Toronto, ON

Company: Porter Airlines

Location: Toronto, ON

Job description: Job Description: Job Summary The Graphic Designer translates marketing strategies into a wide range of creative… and animates marketing materials in different formats based on brand standards Produces final artwork for different media…
The Graphic Designer is responsible for creating creative and animated marketing materials in various formats and adhering to brand standards. They produce final artwork for different media channels based on marketing strategies.
Job Description

We are currently looking for a skilled and motivated Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and providing excellent service to ensure customer satisfaction.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Provide accurate information about products and services
– Process orders, returns, and exchanges
– Resolve customer complaints and issues effectively
– Maintain a positive and professional attitude at all times
– Collaborate with other team members to ensure customer satisfaction
– Meet and exceed customer service goals and targets

Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Proficient in Microsoft Office and CRM software
– Ability to work in a fast-paced environment
– Must be reliable and able to work flexible hours, including evenings and weekends

If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Sun, 07 Apr 2024 06:00:56 GMT

Porter Airlines – Manager, Airport Operational Excellence – Toronto, ON

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Company: Porter Airlines

Location: Toronto, ON

Job description: Job Description:

Job Summary

The Manager, Airport Operational Excellence is a member of the Airport Operations leadership team that is responsible for Porter’s passenger service and ground handling.

The Manager designs and continuously improves the processes and procedures for all aspects of Porter’s airport operations, including passenger service, ramp operations, and aircraft catering. Is accountable for designing and improving processes and procedures that enable consistent, reliable, and safe operations and passenger service execution to defined standards. Identifies barriers and improves processes and procedures to reduce airport-controlled delays and works cross-functionally to improve reliability overall. Investigates safety hazards/incidents and implements corrective action process and procedure changes to achieve a safe and accident-free operation. Regularly engages with leaders and team members to foster their commitment to Porter’s success. Meets defined financial performance targets. Constantly seeks ways to drive operational efficiency while supporting team members and passengers.

Using data analysis and continuous improvement methodologies, works cross-functionally and with stakeholders outside the Porter organization to ensure processes and procedures are well designed to account for safety, reliability, service, and commercial objectives, varying operating environments, and resource constraints to enable the team to achieve targets and metrics. Designs and implements processes and procedures that are scalable and with a digital first approach that favours passenger self-service via Porter’s mobile application. Designs all processes and procedures to work in an environment that includes a blend of insourced and outsourced stations, with the majority of stations being outsourced.

Leads the development and implementation of automation and technological tools in Airport Operations to improve reliability, passenger service, team member experience, and EBITDA.

The Manager conducts thorough business analysis and develops business cases to support special projects and operational growth in a scalable and sustainable manner.

Is responsible for building and sustaining a high-performance culture of teamwork and commitment to service and operational reliability throughout Airport Operations, with significant focus on actively developing the continuous improvement culture and capabilities of the department’s leadership team.

The Manager is regularly engaged in airport operations across the network, with a focus on observing procedural execution in the live environment to identify improvement initiatives.
Duties & Responsibilities

  • Develops and continuously improves Porter’s passenger handling operations and service processes and procedures.
  • Develops and continuously improves Porter’s ramp handling operations processes and procedures.
  • Develops and continuously improves Porter’s catering operations processes and procedures.
  • Designs processes and procedures to be scalable and digital in nature. Brings forward digital solutions to close process and operations technological gaps. Works with the Technology team to close these gaps.
  • Investigates safety hazards / incidents and implements corrective actions through process and procedural changes.
  • Identifies process and procedural barriers that interfere with the execution of a safe and reliable operation.
  • Leads the Airport Operations continuous improvement function to achieve excellence in safety, reliability, and service and to achieve our commercial objectives.
  • Collaborates with the other operational departments (Flight Ops / In-Flight / SOCC / Tech Ops / Contact Centre) to ensure processes and procedures are aligned and support safety, reliability, and service objectives.
  • Collaborates with the other commercial departments (Revenue Management / Information Systems and Technology / Digital and Solutions Delivery / Loyalty / Marketing / Communications) in order to operationalize commercial objectives and product offering.
  • Collaborates with the Learning and Development department to design training for team members.
  • Collaborates with the Standards and Quality Assurance team to develop processes for compliance standards checks.
  • Updates, maintains, and controls the Customer Service Operations Manual (CSOM), Ramp Operations Manual (ROM), and Catering Operations Manual (COM).
  • Collaborates with contracted ground handlers to ensure processes are able to withstand the diversity of their environments and resources while still achieving Porter’s objectives.
  • Creates and maintains a framework for the ongoing operational reliability reviews with station and department leaders to maintain operational performance and identify trends for corrective action.
  • Observes and monitors procedure execution in the live operation to identify procedural barriers, procedural compliance, and procedural improvement opportunities.
  • Conducts thorough analysis and establishes business cases for the necessary investments to scale and sustain Porter operations.
  • Handles special assignments related to business development, long range planning and other strategic opportunities
  • Develops and maintains a climate that attracts, retains, and motivates top talent; ensures proper succession planning and talent development for airline’s mission critical roles
  • Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understands and promotes the Company’s Safety Policy

Behavioural Competencies

Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

Teamwork: Working collaboratively with others to achieve organizational goals.

Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.

Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.

People Leadership: Assuming a leadership role in helping others achieve excellent results.

Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.
Qualifications

  • University degree
  • 5 – 10 years operations management / process development experience
  • Six Sigma Black Belt / Lean Six Sigma / Kaizen facilitator designations
  • Data analysis
  • Technologically savvy
  • Excellent interpersonal and leadership skills
  • Able to effectively plan and manage resources
  • High standard of personal integrity
  • Superior oral and written communication skills
  • Proficient in Google office suite
  • Able to hold all required security clearances
  • Able to communicate and correspond clearly and precisely in English

Location

Toronto (Billy Bishop Toronto City Airport – YTZ) #LI-Hybrid
Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.
The Manager, Airport Operational Excellence for Porter Airlines is responsible for designing and improving processes and procedures for all aspects of airport operations, including passenger service, ramp operations, and aircraft catering. They lead the development and implementation of automation and technological tools to improve reliability, passenger service, team member experience, and EBITDA. The Manager collaborates with various departments to align processes and procedures with safety, reliability, and service objectives. They must have a University degree, 5-10 years of operations management experience, and various technological and interpersonal skills. The role is based in Toronto. Porter Airlines is known for providing genuine hospitality in air travel.
Title: Electrician
Company: Randstad
Location: Etobicoke, ON
Salary: Competitive
Date posted: 10/11/2021

Job Description:
Are you looking to take the next step in your electrician career? Do you have experience in commercial and industrial settings? Randstad is looking for electricians to join an established company in Etobicoke. As an electrician, you will be responsible for electrical connections, troubleshooting, and maintaining electrical systems as well as ensuring all work meets safety standards. If you have a strong work ethic, excellent problem-solving skills and the ability to work in a team environment, apply today! We are looking for candidates to start as soon as possible.

Key Responsibilities:
– Install, troubleshoot and repair electrical systems in commercial and industrial settings
– Read and interpret electrical blueprints and schematics
– Ensure that all work meets safety standards and regulations
– Communicate and work effectively with other team members to complete projects on time and within budget
– Maintain accurate records of work performed and materials used

Requirements:
– Valid electrician’s license
– Minimum of 3 years of experience in commercial and industrial electrical work
– Ability to work independently and in a team environment
– Strong problem-solving skills and attention to detail
– Knowledge of electrical codes and regulations
– Good communication and organizational skills

If you are a reliable and dedicated electrician looking for a new opportunity, apply now and take the next step in your career!

Expected salary:

Job date: Wed, 10 Jan 2024 01:46:48 GMT