Graphic Designer – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Tue, 11 Mar 2025 23:04:24 GMT

Job description: Summary Of Day To Day Responsibilities:

  • Every day is different
  • Monthly newsletters for the team
  • Video, coffee table books, magazine
  • Story boards for video’s
  • Develop and design exceptional creative utilizing proven frameworks while incorporating new and innovative alternatives that are on-brief and deliver on Marketing and business objectives.
  • Design for a variety of platforms, and create the concepts, artwork and layout for digital/print projects based on creative briefs and client meetings.

Customer:

  • Sound knowledge of Client business objectives and responsible for creation of high quality branded offline and/or online products that align to brand and business objectives in print and/or digital formats
  • Develop or acquire images used in a variety of creative projects (for example, ads, brochures, corporate identity, packaging, presentations, promotional displays, signage, internet/intranet websites etc.) and oversee the design, layout and formatting of these materials
  • Understand respective Client businesses and products to deliver effective marketing/creative solutions within context of own projects
  • Provide design advice and guidance on creative projects for Marketing partners and the businesses supported Manage a set of assigned projects within agreed upon budget and timelines Present to stakeholders and obtain buy in on creative Be a brand expert and champion the brand
  • Work closely with key stakeholders and copywriters to ensure a cohesive relationship between copy and design Proactively explore new design trends and tactics, work with respective management/leaders to develop ideas and present to Marketing/business partners
  • Act as an expert internal consultant, providing creative solutions on projects
  • Identify efficiencies and demonstrate exceptional attention to detail
  • Proactively work with partners to identify and remove barriers and streamline processes
  • May liaise with vendors and other external partners for printing, digital, photography ensuring the use of strategically-sourced vendors when possible
  • Research best in class tactics and keep abreast of competitor creative and continuing to develop skills as appropriate Contribute to and leverage Marketing/internal best practices, follow established processes Incorporate lessons learned into current and future projects

Shareholder:

  • Prioritize and manage own workload to meet service level requirements for service and productivity Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
  • Protect the interests of the organization ? identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
  • May conduct internal and external research projects; support the development/delivery of presentations / communications to management or broader audience
  • May conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
  • Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist
  • Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
  • Identify, recommend and effectively execute standard practices applicable to the discipline
  • Adhere to internal policies/procedures and applicable regulatory guidelines Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies

Skills:

  • Creativity, verbal and written communication skills and problem solving ability are required. Ability to utilize various forms of media, including print, electronic and film.
  • Ability to visualize in 2D and 3D and understand aesthetic aspects of design.
  • Previous experience using the computer to create layouts and generate new images.
  • Experience with Adobe publishing and graphics software a plus.

Education/Experience:

  • Associate’s degree in design and/or certificate in graphic design required.
  • Bachelor’s degree in design or related field preferred.
  • 5-7 years experience required.

Must Have:

  • Adobe creative suite
  • Share point
  • HTML- website design

Nice To Have

  • Video creation

Job Details13050Contract12 monthsToronto

The content outlines the day-to-day responsibilities of a creative designer, including creating newsletters, videos, coffee table books, and magazines. The designer must develop creative concepts that align with marketing objectives and work closely with clients to deliver high-quality products. The role also involves collaborating with stakeholders, managing budgets, and staying updated on design trends. Required skills include creativity, communication, problem-solving, and proficiency in design software like Adobe Creative Suite. A degree in design and several years of experience are typically required for this role. Additional skills in video creation and website design are considered advantageous. The job is a 12-month contract based in Toronto.

Senior Optimization Analyst – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 23:53:50 GMT

Job description: Summary of day to day responsibilities:

  • Optimizing digital products with personal saving/investments
  • Testing initiatives on the portfolio regarding personal savings and investments
  • Looking at data- how do they perform, identify pain points
  • Working w/ partners and identify their needs
  • Confirm their pain points and how that impacts the journey experience from the Customer experience
  • Identify areas they could improve upon on the site
  • They then articulate the strategy they can test, to help with customer engagement
  • Will need to understand the site, and the products online
  • Leveraging adobe target
  • Using heat maps- to identify how customers are interacting with pages.
  • Build Hypothesis – testing in market. Making recommendation to the business. Publish pages through content delivery
  • Reporting to the Practice Chapter Lead of Optimizations & Personalization, the Senior Optimization Analyst will be responsible for understanding customers online, recognizing their digital needs and goals, and measuring their success.
  • The Senior Optimization Analyst will plan, prioritize, and execute Optimization initiatives across public sites and conversion funnels.
  • This includes A/B (Standard & Premium), multi-variant testing, segmentation, and targeted testing programs.
  • The position will ensure that these initiatives deliver value and improve the client experience across all digital properties (public, conversion funnel, self-servicing, and mobile properties).
  • Responsibilities include identifying key success metrics, issuing of test plans, technical specifications, the analysis and reporting of results, key learning and recommended next steps.

Key accountabilities include the following:

  • Prepare A/B (Standard & Premium), multi-variant tests, segmentation, and test plans, manage execution of test plans, analyze results, identify key learning, propose recommended next steps, and publish the results.
  • Analyze and report on key metrics, identify trends, issues, and opportunities to improve online sales, site and conversion funnel performance and overall user experience.
  • Contribute to the strategic thinking and roadmap development of the optimization testing roadmap.
  • Ensure the value of digital data and insights is well understood by partners and key stakeholders.
  • Responsible for the effectiveness of optimization projects to deliver business value and improve the customer experience, as well as identifying opportunities for future site improvements.
  • Collaborate with key stakeholders to define and manage initiatives through the definition of KPIs & website metrics, as well as reporting requirements by engaging with partners in and outside of the channel.
  • Analyze data and reports to identify issues as well as revenue generating and cost reduction opportunities, which improve online sales, site performance and overall user experience, ultimately leading to an increase in ROI.
  • Identify trends and pain points, draw conclusions, and propose actionable recommendations to key stakeholders within the organization.
  • Provide value added analysis to answer questions and anticipate the needs of the Digital Channels teams.
  • Create presentations for senior management that clearly and concisely present analysis and recommendations.
  • Define, communicate, and enforce Optimization standards and policies.
  • Stay abreast of industry trends and innovations to drive new initiatives that contribute to the business goals.

Job Requirements:

  • Undergraduate university degree in business, statistics or analytically-based discipline, or equivalent experience.
  • Minimum of 3 years relevant experience and proficiency with Web Analytics Reporting Tools such as Adobe Analytics, Google Analytics, Salesforce Marketing Cloud Platform.
  • Experienced in the use of industry leading web optimization software, such as Adobe Target, Maxymiser or Google Website Optimizer.
  • Advanced skills in all Microsoft Office Software for the creation of management reports, presentations, and analysis.
  • Good knowledge of digital experience and knowledge of segmentation and behavioral targeting.
  • Conceptual thinker with excellent analytical, logical, and organizational skills.
  • A strong focus on attention to detail to produce high quality, accurate and timely deliverables to meet deadlines are also required.
  • Ability to work independently, as well as exercising strong interpersonal skills to work well in a team environment as a contributing member of the team.
  • Ability to prioritize competing requests / multiple tasks in deadline driven environment.
  • Excellent verbal and written business communications skills; experience delivering written & verbal presentations of analyses & recommendations to senior management.

Must have:

  • Minimum of 3 years relevant experience and proficiency with Web Analytics Reporting Tools such as Adobe Analytics, Google Analytics, Salesforce Marketing Cloud Platform.
  • Experienced in the use of industry leading web optimization software, such as Adobe Target, Maxymiser or Google Website Optimizer.
  • Strong MS office
  • Strong stakeholder communication and presentation skills

Nice To Have:

  • Adobe Cert
  • FI experience

Job Details13040Contract1 yearToronto

The Senior Optimization Analyst is responsible for optimizing digital products related to personal savings and investments. They test initiatives, analyze data, work with partners to identify needs, and propose strategies to improve customer engagement. Responsibilities include managing A/B and multi-variant testing, analyzing key metrics, and reporting results to improve online sales and user experience. The job requires a degree in business or analytics, proficiency in web analytics tools, and experience with web optimization software. Strong communication and presentation skills are essential, with additional qualifications such as Adobe certification or financial institution experience being advantageous. This is a contract position in Toronto.

Associate Marketing Manager – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Fri, 07 Feb 2025 23:07:08 GMT

Job description: Summary Of Day-To-Day Responsibilities:

  • On a typical workday you are expected to:

o Marketing Strategies and Plans: Understands market and growth drivers, creates a vision of market, channel, and segment potential, develops value propositions and proof points that further our competitive advantage, and translates business strategies into marketing plans.
o Consumer Insights and Trends; Leverage market research, interpret consumer information and trends for your business and apply to marketing plans including creative and media briefs.
o Influencing and relationship management: Influence and have an impact on marketing strategies that span across programs to meet business goals. Build and manage strong relationships with Agencies, Business Units, Marketing Partners, Legal and Compliance, and other internal departments to deliver effective marketing programs.
o Deliver and Monitor Results: Ensure stated objectives are delivered on plan (monitor/ early indicators) and where required, take corrective actions to achieve targets. Analyze past results and make recommendations to maximize ROI. Evaluate effectiveness of in market activity – PIR (including recommendations). Telling our Story – able to effectively communicate the results and sell the value of marketing. Provide marketing recommendations across programs/LOBs.
o Builds Innovative Solutions: Actively contributes to driving the spirit innovation among the team. Brings external thinking/ideas to problems. Identifies gaps and uncovers “white space” (unmet needs). Influences product development with innovative and creative ideas from inside and outside client.
o Budget and Project Management: Leverages the best practices of OMLC (stage gate process) to manage projects in the most effective way (on time, on target, on budget) from initiation to completion. Able to navigate through roadblocks by engaging key stakeholders/sponsors. Leads multi-functional teams through the project. Track and manage budget against plan, meeting all financial reporting requirements.
o Analysis and Problem Solving: Focuses and defines the problem to solve, engages resources across functional boundaries to gather data and insight, draws insight from data, making correlations and connections to deliver meaning from disparate sources of data. Leverages data combined with judgment and intuition to make recommendations and drive action. Leverage data to tell our story and make recommendations that are simple and concise.
o Build and Protect the Brand; Ensure integrated marketing campaigns are designed for a positive customer experience and support the brand. Understand end to end customer journeys and support the business to deliver the brand through customer experience.Must Have:

  • Management experience
  • Marketing experience
  • Marketing strategies experience
  • Agency management experience
  • Digital experience – Websites & emails
  • How to write an agency brief
  • Business partner management

Nice To Have:

  • Banking experience
  • Telecommunications experience

Job Details12969Contract12 monthsToronto

A typical workday in this role includes developing marketing strategies, interpreting consumer insights, building relationships with internal and external partners, monitoring and achieving marketing objectives, contributing to innovative solutions, managing budgets and projects, analyzing data, and protecting the brand. Key requirements include management and marketing experience, knowledge of marketing strategies, agency management, digital marketing, business partner management, and writing agency briefs. Banking and telecommunications experience are considered nice to have. This is a 12-month contract position based in Toronto.

IT Product Owner – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Fri, 31 Jan 2025 23:45:07 GMT

Job description: Story Behind the Need

  • Business group: Client Engineering – Microservices
  • Project: To support the project delivery of Bill 64 Marketing Opt Out, as well as other BAU work within the MicroServices Business Architecture team.
  • Hybrid Role of a Technical Product Owner / Business System Analyst / E2E Delivery Lead. Project scope is fairly small hence why combining roles into 1

Candidate Value Proposition:

  • The successful candidate will have the opportunity to gain valuable experience at a top 5 Canadian bank with the strong opportunity for extension
  • Forward-thinking and constantly changing environment
  • Work in a collaborative team environment
  • Good for someone who wants to try different things in their career as they will be supportive of different career avenues
  • Opportunity to work in a unique type of role

Typical Day in Role:

  • Hybrid responsibility of a Technical Product Owner / Business System Analyst and an E2E Delivery Lead
  • Working on enhancement to applications – on front end, microapps – and a vendor application of book of record for marketing preferences, campaign related flows, customer targeting apps
  • May be picking up some investment related project
  • Coordinating between different teams – application teams, campaign systems, microservices
  • Will need to do some status reporting to senior leadership, progress checking
  • Need a dedicated resource who can take on both technical product owner/ BSA / delivery role / project manager responsibilities
  • Collaborate with Senior Development Managers to align project timelines and forecast team capacity
  • Prioritize backlogs items from various sources (Product, Engineering, Support); Ensure there is a balance between project delivery and non-project driven priorities
  • Analyze and develop technical requirements based on solution documentation
  • Ensure integrity of the business and technical requirements in the end-to-end customer journey
  • Drive joint application design solutioning sessions with our architecture, development, and security architecture teams that inform high-level estimates for large and medium-sized incoming initiatives
  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract
  • requirements, and turn them into use cases, user stories, sequence diagrams, etc. to meet
  • development and stakeholder needs
  • Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
  • Bridge the gap between business and IT, ensuring common understanding and IT/Business
  • alignment of both functional (for business needs) and non-functional requirements (such as
  • reporting, performance, interfaces, and constraints.)
  • Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better

Candidate Requirements/Must Have Skills:

  • 8+ years of relevant IT experience
  • 5+ years’ experience as IT Product Owner and/or Business System Analyst
  • Experience of coordinating multiple teams, fostering collaboration among the teams, and driving results
  • Experience with system integrations
  • Experience with front-end customer facing applications and/or mobile apps

Nice-To-Have Skills:

  • Experiences from an ecosystem /organization with similar complexity
  • Has both technical and non-technical backgrounds (e.g. Developer + BSA / Product Manager / Project Manager)
  • Campaign management/delivery experiences
  • Investment project experience
  • Experience with APIs

Soft Skills Required:

  • Strong communication skills to be able to work with senior leadership
  • Being able to communicate effectively and concisely.
  • Has a willingness to learn attitude

Education:

  • Bachelors in technical field

Best VS. Average Candidate:

  • Candidates from all industries will be considered as long as the experiences is in an ecosystem with similar complexity
  • Banking experiences is NOT a must have, though experience from digital banking would be an asset
  • If they have experience doing digital banking (even personally) will be good so they have a basic understanding
  • Experience of working with senior leadership – not just a PMO
  • Need to understand the technical aspects and hands on support the team
  • Both technical and non-technical backgrounds (e.g. Developer + BSA / Product Manager / Project Manager) will be good to have
  • Right attitude and mindset of wanting to learn new things

Candidate Review & Selection

  • 1 round – In person preferred at 333 King Street East (Wednesdays) – 1 hour – with HM and 1-2 team members
  • There is a case study presented in the interview – scenario based – to be solved in the interview
  • Potential 2nd if needed to decide between candidates

Job Details12951Contract6 monthsToronto

The client engineering team in charge of microservices at a top Canadian bank is seeking a hybrid Technical Product Owner/Business System Analyst/E2E Delivery Lead to support the Bill 64 Marketing Opt Out project and other ongoing work. The candidate will have the opportunity for valuable experience, work in a collaborative and supportive environment, and take on a unique role. Responsibilities include coordinating between teams, analyzing technical requirements, and prioritizing backlogs. The ideal candidate will have 8+ years of IT experience, experience with system integrations, front-end applications, and campaign management. Strong communication skills and a willingness to learn are also important. The selection process includes one interview round with a case study and a potential second round if needed. Banking experience is not required, but familiarity with digital banking is beneficial.

Content Designer – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Dec 2024 23:20:15 GMT

Job description: Story Behind the Need:

  • Business group: Digital Product, Discovery, and Onboarding – this person would be joining commerce content design team – writes accessible content that speaks to customers, not at them. With an inclusive, plain-language approach, the team cuts through complexity to build trust and promote financial well-being.
  • Project: Rebrand project (under NDA) for one of the BLs, assisting with ensuring that the rebrand is reflected on the bank’s website
  • As a Content Designer, you will greatly influence the content design of digital experiences that touch millions of client customers every day. Your knowledge and expertise on digital project teams will ensure content and design meet business objectives and user needs, creating great user experiences. Role involves content strategy / content audit.

Candidate Value Proposition:

  • The successful candidate will have the opportunity to get experience in the e-commerce space, working with a team of very experienced digital employees, in product & design, working with marketing – exposure to different groups; a lot of learning opportunities; and a great team culture; flexibility about hybrid/remote model.

Typical Day in Role:

  • In rebrand, paying attention to the pages and ensuring they are correctly edited, and ready to publish
  • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use
  • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice
  • Partner with designers, researchers, product managers, developers, and business lines to define content requirements and deliver compelling experiences
  • Participate in design reviews and collaborate with product managers and designers on content strategy, concepts, navigation, and storytelling
  • Plan ahead for upcoming deliverables; identify key stakeholders/considerations early and deliver high quality results
  • Understand the needs of our customer and synthesize research outcomes into viable content and communication experiences
  • Leverage communication channels to build relationships, inspire confidence, and influence decisions with your key stakeholders

Candidate Requirements/Must Have Skills:

  • 5+ years of content writing experience
  • 5+ years of content strategy experience
  • 2-3 years’ experience with editing
  • Demonstrated interest in finance

Nice-To-Have Skills:

  • UX Writing / content design experience
  • Experience using Figma
  • Accessibility experience
  • Experience as content designer in finance/banking industry

Soft Skills Required:

  • Strong stakeholder management skills required
  • Strong attention to detail
  • Excellent communication skills
  • Positive, can-do, open mindset
  • Problem-solving skills

Education:

  • Bachelor’s degree or equivalent experience – preferred fields: design, communication, journalism, media
  • SEO certification an asset

Best VS. Average Candidate:

  • Ideal candidate is a strong content designer who has a growth mindset, who is eager to learn, is positive, personable – willing and able to be in a variety of situations and be adaptable to those; is able to work within grey and pick up on subtleties; very detail oriented and has an editing mindset when reviewing the pages on the rebrand, strong stakeholder management skills are key to success for this role

Candidate Review & Selection:

  • 1 round – MS Teams Video Interviews – with HM – 30 minutes

Job Details12741Contract6 monthsToronto

The Digital Product, Discovery, and Onboarding business group is seeking a Content Designer for a rebrand project. The successful candidate will work on the bank’s website, focusing on creating accessible content that speaks to customers. The role involves content strategy, editing, and ensuring content meets business objectives and user needs. The ideal candidate will have experience in content writing, strategy, and editing, with an interest in finance. Nice-to-have skills include UX writing, Figma experience, accessibility experience, and content design in the finance/banking industry. Strong stakeholder management, attention to detail, problem-solving skills, and excellent communication skills are required. A Bachelor’s degree in design, communication, journalism, or media is preferred. The ideal candidate will have a growth mindset, be positive and adaptable, detail-oriented, and have strong stakeholder management skills. The candidate selection process involves one round of MS Teams video interviews with the hiring manager.

Digital Experience Manager – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Tue, 26 Nov 2024 23:33:17 GMT

Job description: marketing, and email channels to drive acquisition, growth and retention. The team is looking for a seasoned digital experience…Story Behind the Need: Business group: Digital Channel Experience, Commerce – define strategy and author content…

Senior Product Manager – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Nov 2024 23:30:58 GMT

Job description: Manager, Salesforce/nCino (a SAAS platform), you will contribute to the overall success of the Digital Transformation of the… as a Senior Product Manager/Owner, building customer facing digital products and salesforce experience with sales and service…