RYSE Inc – Head of E-Commerce & Performance Marketing (Canada) – Toronto, ON

Company: RYSE Inc

Location: Toronto, ON

Job description: This is a Hybrid role with mandatory in-office days at our office downtown Toronto, and work-at-home flexibility.

RYSE is a North American technology company creating the next wave of smart home products. We’re about inventing new ‘Things’ and re-writing the rules in Hardware. Our flagship product, the RYSE SmartShade was launched as a smart device that motorizes and automates existing window coverings and is controllable via smartphone and integrated with smart home ecosystems, including Amazon Alexa, Google Home, and Apple HomeKit. We are continuously introducing new products in the window shades space with several ongoing projects in various stages of design and manufacturing.

RYSE is looking for a Paid Media Specialist and Performance Marketer to join our team. You will have the responsibility to lead our online marketing efforts, from media buying, to ad creatives, to copy and content. Learn more at helloryse.com.

Key Accountabilities

  • Develop and implement strategic marketing plans to drive business growth and achieve company objectives.
  • Identify target markets and customer segments, and develop effective marketing strategies to reach and engage them.
  • Conduct market research and analysis to identify trends, opportunities, and competitive insights.
  • Collaborate with the creative team to develop engaging and compelling content for social media, email marketing, and other digital channels.
  • Build campaigns across Paid Social and Search, Programmatic, Display, Video and Audio channels to create demand and capture sales.
  • Lead the strategy and execution of our online marketing efforts including Media Buying on Facebook/Instagram, Google/YouTube, TikTok, and SnapChat.
  • Develop compelling Offers to optimize and maximize conversion, with a minimum ROAS of 3X
  • Develop attribution models
  • Optimize funnel on Shopify for conversion
  • Create & test landing pages for conversion
  • Launch and test online ads, including static images, gifs, and videos, continually iterating to optimize conversions.
  • A/B testing for ad creatives and landing pages, testing design and copy to optimize conversions
  • Monitor budget pacing, ad fatigue and campaign engagement across all channels
  • Develop creatives and/or direct designers to develop creatives in all required formats for digitally-native platforms, including Facebook/Instagram, Google/YouTube, Tiktok

Compensation: $60k – $80k Base + Commission (% of Profit above ROAS target) + Bonus + Stock Options

Requirements

  • 2+ years experience in e-commerce, performance marketing role, in-house or agency
  • Proven track record of implementing successful campaigns strategies across Google Ads (Search and YouTube), Facebook Ads Manager, and TikTok
  • Email Marketing / Copywriting
  • Knowledge of Business/Ad Manager for Facebook, Google, TikTok
  • Shopify Setup / Optimization / SEO / CRO
  • 2 Days in-office (MANDATORY)

Benefits

  • Full health and dental benefits
  • Remote & in-office work (minimum 2x per week), and flexible hours
  • Large degree of autonomy over schedule
  • Potential for Stock Options
  • Growth in a start-up, with the potential to develop to a leadership role

RYSE is a technology company based in Toronto, creating smart home products. They are looking for a Paid Media Specialist and Performance Marketer to lead their online marketing efforts, with a base salary of $60k – $80k plus commission, bonus, and stock options. The role requires 2+ years of experience in e-commerce and performance marketing, knowledge of various advertising platforms, and in-office work at least 2 days per week. The company offers health and dental benefits, remote and in-office work flexibility, potential for stock options, and growth opportunities within the start-up.
Customer Service Representative

Job Description

We are looking for a Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. You will also be responsible for processing orders, managing customer accounts, and maintaining customer satisfaction.

To be successful in this role, you must have strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Previous customer service experience is preferred.

Responsibilities:
– Answering customer inquiries via phone, email, and in person
– Resolving customer issues and complaints
– Processing orders and managing customer accounts
– Maintaining a high level of customer satisfaction
– Providing product information and pricing to customers
– Working with other departments to resolve customer issues
– Assisting with other duties as needed

Qualifications:
– High school diploma or equivalent
– Strong communication and problem-solving skills
– Ability to work in a fast-paced environment
– Previous customer service experience is preferred

If you are passionate about providing excellent customer service and are looking for a challenging and rewarding role, we would love to hear from you. Apply now to join our team!

Expected salary: $60000 – 80000 per year

Job date: Mon, 22 Jan 2024 23:44:28 GMT