Stripe – Content Designer, Checkout – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 06:06:32 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamYou’ll join Stripe’s Optimized Checkout Suite product team, which gives businesses a set of prebuilt checkout surfaces that are optimized for conversion as they expand to new geographies, customer segments, and business models. OCS helps businesses build checkout flows that match their stage and scale, spending minimal time on payment integration so they can focus on their customers and product. Our core value is abstracting complexity so users can rely on Stripe to be the expert on all things checkout: conversion-optimized UI, dynamic presentation of payment methods, localization, and currency conversion, to name a few.What you’ll doYou might call yourself a UX writer, content strategist, information architect, or another title. In this role, you’ll shape the strategic direction of high-impact projects, in addition to crafting elegant interface copy that distills complex concepts into clear, actionable language. Content designers at Stripe are empowered to dive deeply into a problem space, pairing closely with product designers as equal partners in the product development process. Day to day, you’ll work with small, iterative cross-functional teams while enjoying the camaraderie and support of a centralized Content Design team.Responsibilities

  • Collaborate with designers, researchers, product managers, risk strategists, and engineers to deliver end-to-end experiences that guide users to build high-quality integrations
  • Lead content discovery and planning, ensuring the right activities are prioritized to uncover users’ content needs
  • Deliver recommendations and solutions to a diverse set of partners and stakeholders, including audit findings, concept models, content requirements, etc.
  • Shape (and scribe) interaction flows, navigation schemes, and other microcopy
  • Facilitate content critiques and workshops, advise partners on content execution, and create tools and templates to enable others to create their own great content
  • Create, maintain, and implement style guides and shared nomenclature across Stripe

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • 5+ years of experience working as a content designer, UX writer, or content strategist
  • Embraces the highly technical nature of Stripe and our products, and translates complex concepts into clear, intuitive language
  • Comfortable designing content across surfaces and channels, including web, email, and product interfaces
  • Thinks in systems and is comfortable driving large-scale information architecture projects
  • Writes using best practices for inclusivity and accessibility to reach users worldwide

Preferred qualifications

  • Experience designing content for complex financial products and/or highly regulated industries

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual salary range for this role in the primary location is C$145,600 – C$218,400. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in CanadaTeamDesignJob typeFull time

Stripe – Product Designer, Checkout – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 04:57:50 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamThe Optimized Checkout Suite team gives merchants a set of prebuilt checkout surfaces that are optimized for conversion and scale as merchants expand to new geographies, customer segments, and business models. The sheer volume of payments that flow through our checkout surfaces on an hourly basis necessitates the highest level of craft and reliability, which means that checkout product designers have the chance to create and ship the best work of their careers.What you’ll doYou’ll work closely with product, engineering, and design partners to shape the future of our merchant of record product, a global selling solution for businesses of all sizes. You’ll simplify global selling for merchants, crossing the full lifecycle of payments: localized and conversion-optimized checkout, tax handling, disputes and fraud management, fulfillment, and customer support. You’ll design merchant experiences that minimize the time and effort required to use Stripe as a merchant of record and craft consumer experiences that are convenient and frictionless.Responsibilities

  • Develop a deep understanding of merchants and consumers to influence product direction
  • Work with partner teams across Stripe to launch high-quality, user-facing product experiences
  • Work closely with peer designers, product managers, and engineers to define both the long-term strategy and the short-term tactics for upcoming and existing initiatives
  • Design high-quality UIs that set the standard for what good design looks like at Stripe
  • Participate in design reviews and share your work regularly with the design and team leadership

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • 4+ years relevant design experience at a product-driven tech company
  • Strong skills in visual design, interaction design, and prototyping demonstrated through a portfolio of work, spanning desktop and mobile surfaces
  • Experience designing B2B and consumer products
  • Experience collaborating closely with engineering teams

Preferred qualifications

  • Strong independence and an ability to advocate for a larger design vision with cross-functional stakeholders
  • Ability to reduce complex problems down to the right balance of flexibility, power, and ease of use
  • Skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual US base salary range for this role is $159,300 – $238,900. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in United States, or CanadaTeamDesignJob typeFull time

Stripe – Product Designer, Developer Platform & Extensibility – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 06:12:50 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamThe Product Design team is composed of several teams that work together to help define, create, and deliver all user-facing aspects of the Stripe brand and product. Product Designers are strategic partners to Engineering and Product Management within a dedicated product area. In partnership with the product team, they help define the user-facing experiences our users encounter on Stripe products, then translate that thinking into a complete experience that can be tested, shipped, and refined. They are responsible for creating well-functioning and beautiful products and experiences that users love and are eager to recommend to others.What you’ll doAreas you could work on

  • Our platform-wide extensibility strategy, which allows developers to build on top of Stripe to extend our functionality in new ways
  • Stripe Apps, our app platform that allows developers extend directly into the dashboard and other surfaces, such as embedded apps and more
  • Knitting our new set of developer experiences into a cohesive platform that helps developers make the most of Stripe’s tools and APIs
  • The future of developer tools at Stripe, including

, improvements to test mode, API upgrades, and new tools we haven’t even thought of yetResponsibilities

  • Design industry-leading developer tools that push the boundaries beyond what’s already on the market
  • Craft experiences that allow third-parties to extend directly into our dashboard, unlocking new ways of working on Stripe
  • Make it easier for developers to build and test their integrations, as well as discover new Stripe products
  • Turn ambiguous problems that our users are facing into concrete products, from proposal, to kick-off, vision, building, and launch-both for merchants and developers building on top of Stripe
  • Shape the developer experience + extensibility roadmap by prototyping and pitching new ideas we haven’t even thought of yet, and gaining cross-functional buy-in
  • Work closely with our partner teams, including Apps, Docs, Connect, and more, to create an end-to-end developer experience that feels coherent
  • Advocate for extensibility internally, ensuring teams building into the dashboard understand the power it can unlock for our users
  • Focus on what you do best-whether that’s sketches, wireframes, prototypes, designs, or code-you’ll have the opportunity to sharpen the skills you’re looking to develop
  • Work in a highly collaborative fashion with the design, product, and project teams
  • Partner closely with our user research team and support ongoing research projects
  • Participate in design reviews and share your work regularly with design and company leadership

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • Has 4+ years relevant design experience at a tech, product-driven company
  • Has experience working on developer tools, working with developers-or even writing code yourself
  • Has an understanding of developers, their needs, and an eagerness to learn about how we can help them integrate with Stripe

Preferred qualifications

  • Has worked on app platforms/marketplaces in the past, and can dig into the nuances of different extensibility types (e.g allowing developers to embed directly within our own pages)
  • Ability to reduce complex problems down to the right balance of flexibility, power, and ease of use, especially when explaining complicated developer experiences to non-technical stakeholders
  • Understanding of the developer tooling landscape and what tools developers are using today-bonus points if you’ve used some of these tools yourself
  • Have a deep curiosity (or excitement) about the developer space, and aren’t afraid to get your hands dirty in some code
  • Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
  • Comfortable presenting work to senior stakeholders regularly
  • Loves working with other designers to help them learn and grow-and have them help you learn and grow
  • Are uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Stripe

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual salary range for this role in the primary location is C$160,000 – C$240,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in CanadaTeamDesignJob typeFull time

Quantitative UX Researcher – Stripe – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Fri, 28 Feb 2025 07:47:13 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamThe Stripe Research team is part of Stripe’s Design team and works across many types of brand and product initiatives at Stripe to more effectively and efficiently deliver products and experiences that fulfill user needs. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences.In addition to conducting primary research, we also enable other Stripes (marketers, sales, engineers, product managers, designers, operations, etc.) to learn and apply research skills to global problems. You will play a role in shaping how we build research as a core competency across Stripe and define how we put users first when conducting research.What you’ll doWe’re looking for a Quantitative Researcher to partner with user researchers, product, design, and marketing teams to build, lead, and run research programs that drive insights for the Stripe product and lifecycle experiences. You will also collaborate with a diverse group of researchers and Stripe’s product and GTM teams from many disciplines, skills, backgrounds, and specialties. We’re looking for a researcher with deep data sense to help us instrument sentiment programs and weave data together to give deeper insight into the Stripe experience.Responsibilities

  • Be a subject matter expert on continuous measurement programs for embedded qualitative researchers
  • Conduct quantitative research studies in partnership with other researchers using methods such as survey research and behavioral/log data analysis that deepen our understanding of the user experience and drive product strategy
  • Help build the research systems, platforms, and reporting to scale Research measurement programs
  • Lead longitudinal sentiment programs (CSAT, dev sentiment, etc) and disseminate research insights to evolve and enhance Stripe’s understanding of user needs and identify innovative opportunities to meet those needs
  • Build close partnerships with Product, Engineering, Data Science, and Marketing leaders to build the infrastructure for ongoing tracking and ad-hoc survey research
  • Prioritize research needs and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • Has 5+ years of relevant research experience working on digital experiences and generating actionable insights that drive impact
  • Has a desire to do hands-on research, support research data infrastructure, build reporting and dashboards, and work on an early-stage team, from planning and sampling to analysis and insights delivery
  • Can conduct complex quantitative research at scale and demonstrate the use of a variety of research methods (longitudinal programs, A/B testing, trigger-based automated surveys, conjoint, and discrete choice modeling)
  • Has experience working with large-scale data
  • Has proficiency in SQL, experience analyzing complex data and building statistical models, and familiar programming in R or Python
  • Can distill research findings into clear, and compelling data-backed presentations, data visualizations, and/or infographics

Preferred qualifications

  • You’re a mixed-methods researcher with strength in quantitative research Work includes developer-focused research or a technical background
  • You’ve built or scaled research platforms, systems, or programs at your workplace
  • Tell compelling stories with data and are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
  • Relentlessly focus on users and solving for their needs and wants. You put users first and have experience driving impact from insights
  • Can balance working with urgency and focus with methodological rigor and adapt as needed for the situation

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual salary range for this role in the primary location is C$144,000 – C$216,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in CanadaTeamDesignJob typeFull time

Stripe is a financial infrastructure platform for businesses that aims to increase the GDP of the internet. The Stripe Research team conducts quantitative research to drive insights for product and lifecycle experiences. They are looking for a Quantitative Researcher with experience conducting complex research studies and working with large-scale data. The role can be based in an office or remote location. The annual salary range for the role is C$144,000 – C$216,000.

Software Development Engineer – Stripe – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Sun, 23 Feb 2025 00:13:29 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamOur marketing systems team is on a mission to build the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth.As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that will power better digital experiences, accelerate customer journey with intelligent orchestrations, drive smarter decisions with CDP, and improve marketer and seller productivity.What you’ll doResponsibilities

  • Design, build, and maintain beautiful, robust, and high-performance APIs and services.
  • Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
  • Hide complexity from our users behind simple yet powerful abstractions.
  • Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces
  • Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces.
  • Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term.
  • Improve engineering standards, tooling, and processes

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • 5+ years of experience designing, implementing, and operating large-scale, high-performance APIs and services.
  • You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL).
  • You enjoy spelunking through new datasets (especially in systems like Redshift or Presto/Trino).
  • Empathetic, collaborative, and user-first mindset in everything you build.
  • Experience proactively seeking feedback from users, teammates, and subject matter experts.
  • The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact.
  • The ability to balance speed, complexity, and scope in service of user needs.
  • You have excellent oral and written communication.

Preferred qualifications

  • Experience in marketing domain building products that contribute to marketing tech stack.
  • Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing.
  • Prior experience building distributed systems or a microservices architecture

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual salary range for this role in the primary location is C$135,200 – C$258,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in CanadaJob typeFull time

Stripe is a financial infrastructure platform for businesses that aims to increase the GDP of the internet. The marketing systems team at Stripe is focused on creating measurable, cross-channel messaging to attract and engage customers. They are looking for someone with experience in designing and implementing APIs and services, with a user-first mindset and excellent communication skills. The role can be done in an office or remotely, with a salary range of C$135,200 – C$258,000. Additional benefits may also be included depending on the location and can be discussed during the interview process.

Stripe – Professional Services Strategy & Operations Analyst – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Fri, 21 Feb 2025 06:00:21 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamStripe is increasingly focusing on Enterprise and large Digital Native customers who require highly qualified personnel to assist with the deployment of its products and services. The Professional Services team provides implementation consultants and engineers to support these customers, while also offering strategic and operational support across strategy, planning, operations, analytics, and insights.The Professional Services Strategy & Operations team drives business changes related to tooling, processes, and policies. We facilitate incremental improvements in productivity to help Professional Services deliver solutions and enhance Stripe’s revenue. Our global team spans the Americas, Europe, and Asia Pacific, comprised of business partners working directly with Professional Services and technical resources managing tools, data, analytics, and operational activities.As a member of the Global Professional Services Strategy and Operations team, you will play a vital role in enhancing the productivity and effectiveness of the Professional Services organization. This involves close collaboration with senior leadership and the broader sales team to analyze core business performance metrics and spearhead key strategic service initiatives. Your efforts will have a significant impact on supporting a rapidly scaling sales organization while ensuring that customers-from global enterprises to ambitious startups-can efficiently adopt and integrate Stripe’s capabilities.What you’ll doPartnering closely with the ProServ leadership team, and regional leaders to support delivery and sales teams, owning the in-depth monitoring and tracking of the business metrics, creation of key intelligence and insights to accelerate growth and activation.Partner with key cross-functional stakeholders, including but not limited to Marketing, Finance & Strategy, Data Science, Seller Systems, and Strategic Operations to streamline and optimize our internal processes and run-the-business and planning deliverables (Stripe Rhythm of Business: Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews). Shape the processes and go-to-market support model for a rapidly growing company, and make a tangible impact on sales and operations.Responsibilities

  • Support the regional professional services leaders with intelligence and insights to accelerate growth
  • Support Sales Strategy and Operations colleagues by standardizing global and regional common process that is currently decentralized
  • Create dashboards from end to end to deep dive into key performance metrics and drive deep understanding of business performance
  • Problem solve and structure analysis outcomes for complex sales operations challenges through data, analytics and insight
  • Identify new opportunities and areas of productivity efficiency gains for Regional sales leadership
  • Participate in projects defining go-to-market approaches, as well as in regular business and resource planning
  • Run analysis on key performance metrics, providing relevant insights for managing the business
  • Oversee implementation of enabling systems and tools, working closely with internal systems teams
  • Prepare weekly senior leader forecast materials and provide ongoing updates on key business growth/metrics to leadership teams
  • Manage bespoke projects and effectively manage stakeholders

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. Additionally, however, we are looking for a thought leader in the operation of Professional Services. Someone who has worked closely with tools such as SFDC, Kantata and ServiceNow, and can consult with business leaders on the best way to maximize ROI of the tooling and minimize administrative burden on the team. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • Has 7+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in investment banking or management consulting or private equity or venture capital, or business insights / analytics roles
  • Advanced proficiency in SQL and other advanced analytics tools
  • Proficiency in BI visualization tools (eg Tableau)
  • Has strong analytical skills and a structured approach to solving unique business problems. Has experience working with data and large data sets to identify trends and create insights to make recommendations to senior leaders
  • Has an enthusiastic “roll up your sleeves” mentality
  • Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment

Preferred qualifications

  • Prior experience working in or with professional services organizations
  • Prior experience in the payments industry

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual salary range for this role in the primary location is C$116,000 – C$174,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in CanadaTeamProfessional ServicesJob typeFull time

Stripe – PhD, Data Scientist Intern – Toronto, ON – Chicago, IL

Company: Stripe

Location: Toronto, ON – Chicago, IL

Expected salary:

Job date: Sat, 15 Feb 2025 07:38:40 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamOur Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We’re looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our work is broad and varied, influencing how our products work (e.g. understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. We have a variety of Data Science roles and teams across Stripe and will seek to align you to the most relevant team based on your background.What you’ll doAbout the internship experienceOur internship program provides the opportunity to work on meaningful business initiatives that will grow the GDP of the internet. Through the internship, you will work with many systems and technologies, gain experience in working with large datasets and analytical methodologies/tools to help us better understand our users and build better products.Each intern has a dedicated mentor, and every intern project is part of the team’s roadmap that will directly contribute to Stripe’s mission. As you collaborate with industry experts on initiatives that expand global commerce, you will develop a strong first-hand understanding of the role analytics plays in steering business strategy and results.We’re not just focused on your immediate contributions; we’re invested in your growth. Stripe sees this internship as an opportunity to grow your technical expertise and facilitate personal development, preparing you for a career in the tech industry.ResponsibilitiesYou will:

  • Partner closely with Data Scientists, Data Analysts, and business partners to drive business impact through rigorous analytical solutions
  • Apply machine learning, causal inference, or advanced analytics on large datasets to: i) measure results and outcomes, ii) identify causal impact and attribution, iii) predict the future performance of users or products, to drive business success
  • Influence business actions and strategy by developing actionable insights through metrics and dashboards.
  • Drive the collection of new data and the refinement of existing data sources.
  • Learn quickly by asking great questions, finding how to work with your mentor and teammates effectively, and communicating the status of your work clearly
  • Present your work to the Data Science team, partner teams, and fellow interns

Who you areMinimum requirementsWe’re looking for someone who has:

  • Enrolled in a quantitative PhD program (e.g. Mathematics, Science, Engineering, Economics, Statistics, or Computer Science) with the expectation of graduating in winter 2025 or spring/summer 2026
  • Experience with a scientific computing language (such as Python, R, etc) and SQL. We believe new programming languages can be learned if the fundamentals and general knowledge are present!
  • Knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, product analytics, causal inference, and/or experimentation
  • Experience communicating and collaborating with multidisciplinary stakeholders in a team environment

Preferred qualificationsYou also likely have:

  • Experience writing and debugging data pipelines
  • Demonstrated ability to evaluate and receive feedback from mentors, peers, and stakeholders via experience from previous internships or other multi-person projects
  • Ability to learn new systems and form an understanding of those systems, through independent research and working with a mentor and subject matter experts

**This role is not eligible for hire in the Greater Seattle Area, San Francisco Bay Area, or New York City. We are hiring these positions in Chicago, IL or Toronto, Ontario, Canada.Hybrid work at StripeOffice-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.Pay and benefitsThe annual US base salary range for this role is $161,200 – $161,200. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.Office locationsToronto, or ChicagoTeamData & Data ScienceJob typeIntern

Stripe – Data Analyst Intern (Master’s Degree) – Toronto, ON – Chicago, IL

Company: Stripe

Location: Toronto, ON – Chicago, IL

Expected salary:

Job date: Sat, 15 Feb 2025 06:12:40 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamData Science at Stripe is a vibrant community where data analysts, data scientists, and engineers learn and grow together. You will work with some of Stripe’s most fundamental and exciting data, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and will seek to align you to the most relevant team based on your background.What you’ll doAbout the internship experienceOur internship program provides the opportunity to work on meaningful business initiatives that will grow the GDP of the internet. Through the internship, you will work with many systems and technologies, gain experience in working with large datasets and analytical methodologies/tools to help us better understand our users and build better products.Each intern has a dedicated mentor, and every intern project is part of the team’s roadmap that will directly contribute to Stripe’s mission. As you collaborate with industry experts on initiatives that expand global commerce, you will develop a strong first-hand understanding of the role analytics plays in steering business strategy and results.We’re not just focused on your immediate contributions; we’re invested in your growth. Stripe sees this internship as an opportunity to grow your technical expertise and facilitate personal development, preparing you for a career in the tech industry.ResponsibilitiesYou will:

  • Partner closely with Data Scientists, Data Analysts, and business partners to drive business impact through rigorous analytical solutions
  • Apply machine learning, causal inference, or advanced analytics on large datasets to: i) measure results and outcomes, ii) identify causal impact and attribution, iii) predict the future performance of users or products, to drive business success
  • Influence business actions and strategy by developing actionable insights through metrics and dashboards.
  • Drive the collection of new data and the refinement of existing data sources.
  • Learn quickly by asking great questions, finding how to work with your mentor and teammates effectively, and communicating the status of your work clearly
  • Present your work to the Data Science team, partner teams, and fellow interns

Who you areMinimum requirementsWe’re looking for someone who has:

  • Enrolled in a quantitative Master’s program (e.g. Mathematics, Science, Engineering, Economics, Statistics, or Computer Science) with the expectation of graduating in winter 2025 or spring/summer 2026
  • Experience with a scientific computing language (such as Python, R, etc) and SQL. We believe new programming languages can be learned if the fundamentals and general knowledge are present!
  • Experience communicating and collaborating with multidisciplinary stakeholders in a team environment

Preferred qualificationsYou also likely have:

  • Experience writing and debugging data pipelines
  • Demonstrated ability to evaluate and receive feedback from mentors, peers, and stakeholders via experience from previous internships or other multi-person projects
  • Ability to learn new systems and form an understanding of those systems, through independent research and working with a mentor and subject matter experts

**This role is not eligible for hire in the Greater Seattle Area, San Francisco Bay Area, or New York City. We are hiring these positions in Chicago, IL or Toronto, Ontario, Canada.Hybrid work at StripeOffice-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.Pay and benefitsThe annual US base salary range for this role is $135,200 – $135,200. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.Office locationsToronto, or ChicagoTeamData & Data ScienceJob typeIntern

Software Engineer, Marketing Systems – Stripe – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Wed, 12 Feb 2025 03:06:49 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamOur marketing systems team is on a mission to build the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth.As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that will power better digital experiences, accelerate customer journey with intelligent orchestrations, drive smarter decisions with CDP, and improve marketer and seller productivity.What you’ll doResponsibilities

  • Design, build, and maintain beautiful, robust, and high-performance APIs and services.
  • Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
  • Hide complexity from our users behind simple yet powerful abstractions.
  • Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces
  • Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces.
  • Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term.
  • Improve engineering standards, tooling, and processes

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • 5+ years of experience designing, implementing, and operating large-scale, high-performance APIs and services.
  • You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL).
  • You enjoy spelunking through new datasets (especially in systems like Redshift or Presto/Trino).
  • Empathetic, collaborative, and user-first mindset in everything you build.
  • Experience proactively seeking feedback from users, teammates, and subject matter experts.
  • The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact.
  • The ability to balance speed, complexity, and scope in service of user needs.
  • You have excellent oral and written communication.

Preferred qualifications

  • Experience in marketing domain building products that contribute to marketing tech stack.
  • Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing.
  • Prior experience building distributed systems or a microservices architecture

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual salary range for this role in the primary location is C$135,200 – C$258,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in CanadaJob typeFull time

Stripe is a financial infrastructure platform used by companies to accept payments and grow revenue. The marketing systems team is focused on building cross-channel messaging capabilities to attract and engage customers. As an engineer on this team, you will design, build, and maintain APIs and services that power marketing motions, improve digital experiences, and drive decision-making. The role is available either in an office location or remote, and offers competitive pay and benefits. The ideal candidate has experience with large-scale APIs, dynamic languages, and a user-first mindset. Preferred qualifications include experience in the marketing domain, machine learning, and building distributed systems.

Stripe – Data Software Engineer, Support Data Foundations – Toronto, ON – Chicago, IL

Company: Stripe

Location: Toronto, ON – Chicago, IL

Expected salary:

Job date: Sun, 02 Feb 2025 06:03:58 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamThe Support Experience organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand user research to continuously improve it.The Support Data Foundations team is looking for talented data-minded software engineers to help us manage business critical data leveraged across the entire organization.Providing great support to our users is culturally important to everyone at Stripe. Our group consists of capable, friendly, user-oriented engineers that partner closely on this problem with Stripe’s world-class design, product, and operational teams. This includes the external-facing support interfaces (support.stripe.com), content, entry points, internal tooling, case routing, and helping teams across the company understand what’s causing users to contact support so that we can improve those experiences.If you are passionate about designing data pipelines and building data-driven user experiences, and are motivated by our goal to build an industry leading, world class support experience, we want to hear from you.What you’ll doYou’ll help build and maintain fundamental building blocks for operational and support data insights. Many parts of the company leverage and build on top of our work to improve Stripe’s support offerings, including engineering, product, operations, data science, and more. Stripe provides many products with limitless usage patterns, creating a high degree of scale and complexity for users around the world. We’re looking for people with a strong background in data engineering and analytics to help us scale while maintaining correct and complete data.Responsibilities

  • Identify data needs for operations, product, and tooling teams to understand their specific operational and reporting requirements for support and support related areas
  • Design, develop, and own efficient and scalable data products & pipelines to enable data-driven decisions across Stripe
  • Help data science & ML teams apply and generalize statistical models on large datasets to empower more intelligent decision making
  • Build and refine Stripe’s data foundations – infrastructure, pipelines, and tools to enable stakeholders working with Scala, Spark, and Airflow
  • Design and build client libraries and frameworks to log events and accurately track important usage and behavior information
  • Build data pipelines that track key operations & product support metrics to help measure the impact of different strategies employed by operations teams
  • Integrate with experimentation infrastructure at Stripe, to enable full-funnel measurement and personalization of experiences for users and support staff
  • Help influence, create, and maintain best practices and data standards for tooling, querying, and reporting (including correctness, consistency, privacy, and timeliness)
  • Our tech stack primarily spans Spark, Scala, Python, SQL, Presto, Airflow, MongoDB, AWS, Java, Go, Ruby, and React

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • 5+ years of experience in a Data Engineering or Software Engineering role, with a focus on building data pipelines or applications powered by big data
  • A strong engineering background and high interest in data
  • Prior experience writing and debugging data pipelines using a distributed data framework (Spark, Hadoop, Pig, etc.)
  • An inquisitive nature for diving into data inconsistencies to pinpoint issues, and resolve data quality issues regardless of the cause
  • Proficiency with a scientific computing language (such as Scala or Python) and SQL
  • Experience with full stack development languages such as Ruby, Java, or Go, and front-end frameworks such as React
  • The ability to clearly and effectively communicate cross-functionally, derive requirements and architect shared datasets
  • A passion for supporting both external users and internal customers
  • Have a high quality bar, attention to detail, and you help your team deliver polished products

Preferred requirements

  • The ability to thrive with a high level of autonomy and responsibility
  • Familiarity with Artificial Intelligence, Large Language Models (LLMs), or generative AI
  • Experience working with operations or support teams
  • Experience developing data intensive applications
  • Experience leading a team of or mentoring other data and software engineers
  • Experience developing, participating, or influencing team or company data strategy
  • Experience and familiarity with any or all of the technologies mentioned above

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual US base salary range for this role is $170,400 – $255,700. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.Office locationsToronto, or ChicagoRemote locationsRemote in United States, or CanadaTeamInfrastructure & Corporate TechJob typeFull time