TTEC Digital – AWS MS Engineer (Typescript OR Node.js)–Remote in Canada except Quebec – Toronto, ON

Company: TTEC Digital

Location: Toronto, ON

Expected salary:

Job date: Thu, 22 May 2025 04:43:45 GMT

Job description: At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital seeks an AWS MS Engineer to join our Managed Services development team. This is a REMOTE role located in the US.The TTEC Digital AWS Partner Practice, comprised of over 150 brilliant experts, has been recognized with best-in-class awards from AWS and was the first signed Amazon Connect partner globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.As part of our AWS MS Engineering development team, working REMOTELY in the US, you will work with our enterprise-level clients providing medium to advanced troubleshooting support services in AWS Serverless Concepts and Services. Our engineers will work with established customers to maintain the recurring revenue center in business. \nWhat You’ll Be Doing:

  • Works with a variety of clients and projects to maintain customer system performance
  • Builds and customizes new features in client systems, including web applications, reporting applications, and troubleshooting tools
  • Answers trouble tickets and guides customers via email, phone, and video conferences
  • Maintains and updates VoiceFoundry products and tools to improve and expand our offerings to clients

What You’ll Bring:

  • Minimum of 1 year of experience with AWS Serverless concepts and services
  • Minimum 1-year experience writing and editing software using vanilla JavaScript, TypeScript, Python, and more specifically, the NodeJS framework.
  • Ability to troubleshoot malfunctioning systems, collaborate with customers and with teammates to solve problems without much guidance
  • Clear communication and a sense of urgency is important.
  • Curiosity is important in helping these engineers to determine the best way to build enhancements into client systems.

\n$0 – $0 a year#LI-JF1 \nAbout UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.#LI-RemoteCanada

TTEC Digital – AWS Software Developer (Remote in Canada except Quebec) – Toronto, ON

Company: TTEC Digital

Location: Toronto, ON

Expected salary:

Job date: Thu, 08 May 2025 07:12:53 GMT

Job description: At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported because an amazing customer experience is an employee-first process. Our vision is the same: a place where employees know they can thrive.TTEC Digital seeks an AWS Software Developer to join our AWS Partner Practice. This is a remote role based in the United States.The TTEC Digital AWS Partner Practice, comprised of over 150 brilliant experts, has been recognized with best-in-class awards from AWS, was the first signed Amazon Connect partner globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.As the backbone of our delivery teams, our AWS Software Developers, working remotely in the US, build and deploy our AWS Practice’s designed solutions for our clients. AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are experiencing. \nWhat You Will Be Doing:

  • Morning meetings with our internal team and clients
  • Requirements analysis and design conversations are conducted when you start a new project.
  • Working on issues in Jira with your team – building systems, creating CloudFormation/Serverless templates to deploy resources, etc.
  • Learning best practices used in the NodeJS, JavaScript/TypeScript, and Python communities
  • Working with your mentor/team lead to further knowledge of AWS Services, tools, or even new languages to address project needs.
  • You need to be ready to learn quickly!

What You Bring to The Role:

  • Advanced knowledge of AWS services and cloud architecture
  • 5+ years’ development experience with 3+ years of that development experience with a focus on

and/or TypeScript working with AWS services * Advanced understanding of the way the web works

  • Functional understanding of agile methodologies such as Scrum
  • Ability to accept constructive feedback
  • Desire to provide assistance to other team members.
  • The ideal candidate seeks to understand before prescribing a solution.
  • A love for technology and the latest and greatest in development best practices, especially the latest services from AWS

\n$0 – $1 a year#LI-JF1 \nAbout UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.#LI-RemoteCanada

TTEC – Information Security Engineer – London, ON

Company: TTEC

Location: London, ON

Expected salary: $83233 per year

Job date: Mon, 28 Apr 2025 01:38:37 GMT

Job description: Description – ExternalInformation Security EngineerBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Information Security Engineer working remote in Canada, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!What You’ll DoInvestigate security alerts and threat hunting leads across a variety of technologies (SIEM, EDR, email security, etc) as part of the SOC and with the Threat Management team.Maintain situational awareness of changes to threat landscape, industry trends, and internal operating environment. You’ll interact frequently with other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical resources.You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.During a Typical Day, You’ll

  • Conduct proactive monitoring, investigations, and mitigation of security events
  • Spend time understanding the environment you’re responsible for and engage with various teams to gain further knowledge of the environment(s)
  • Recognize potential, successful, and unsuccessful intrusion attempts and compromises through review and analysis of relevant event data
  • Participate in escalation and response to significant security events

What You Bring to the Role

  • Hands-on SOC experience investigating and responding to security events across two or more of the following: SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence
  • Must have cloud platform expertise (GCP, AWS, Asure)
  • Strong foundational knowledge of core enterprise information technologies and security principles
  • Strong communication and interpersonal skills
  • Ability to complete open-ended tasks with limited direction/supervision
  • Candidate will possess 2-3 years of experience in Information Systems or IT security-related functions. IT degree and/ or training is very helpful.

What You Can Expect

  • An annual incentive program
  • Medical, dental, and vision
  • Tax-advantaged health care accounts
  • Financial and income protection benefits
  • Paid time off (PTO) and wellness time off
  • Tuition reimbursement and access to thousands of free online courses
  • Visit

for more information.CompensationThe anticipated range is $83,233 annual salary. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.#LI-Remote