CRM Specialist – Uniqlo – Toronto, ON

Company: Uniqlo

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Oct 2024 00:06:25 GMT

Job description: building and executing Digital Marketing/CRM strategies while ensuring continuous optimization in performance through testing…. Collaborate with digital marketing agencies to increase revenue and the number of customers both online and in stores. Grow…

Sustainability Manager – Uniqlo – Toronto, ON

Company: Uniqlo

Location: Toronto, ON

Expected salary:

Job date: Sun, 01 Sep 2024 06:43:39 GMT

Job description: DescriptionJob Title: Sustainability ManagerLocation: Toronto (Hybrid)Reporting to Head of SustainabilityAbout UNIQLOUNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including: GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities. If you are an ambitious, hard-working individual who welcomes new challenges, have a drive for success, and embraces the responsibility of leadership-then you belong at UNIQLO!Position OverviewThe Sustainability Manager will report to the local Head of Sustainability and will be responsible for managing all country-related sustainability initiatives, communications, reporting, administration and volunteer opportunities among other things. The Manager will also help strengthen relationships with our key stakeholders, identify and build new ones together with the department head.
The ultimate goal of this role is to “Unlock the Power of Clothing” across the 3 pillars of People Planet and Society while ensuring that employees and customers in Europe fully appreciate UNIQLO’s sustainability strategy. By enhancing the impact and visibility of sustainability actions (and basic internal awareness of sustainability) the manager will help attract new customers, enhance loyalty, increase staff pride and retention and bolster our brand and business reputation. In other words, delivering measurable impact – in partnership with other departments – is how success will be measured.Job DescriptionTEAM MANAGEMENT

  • Ensure the global sustainability strategy & lead the retail and corporate sustainability
  • Manage the team of local sustainability team members:
  • Ensure the team is aligned with priorities and projects
  • Provide clear direction for the goals of sustainability projects + oversee project initiation, project supervision, and execution, including the creation of presentations, reports, proposals of the team.
  • Ensure the daily and annual management of the Team: have 1o1 every week, evaluation, feedbacks
  • Ensure coordination with their local Marketing Manager and COO
  • Ensure the organization of and/or participation in weekly team meetings, Bi-annual team meeting etc
  • Ensure the organization of Top management reporting and sharing
  • Ensure alignment & project management with GHQ sustainability team
  • Ensure recruitment & training of new team members

SUSTAINABILITY MANAGEMENT & PROJECT LEAD

  • Create strategic, seasonal plans and manage the overall sustainability calendar and projects
  • Support global projects and be at the initiative and forefront of new project with the teams and across teams
  • Monitor, report, and evaluate effectiveness of sustainability projects
  • Nurturing and fostering robust connections with internal stakeholders & directors throughout the organization to make sure the sustainability strategy is known and understood: build strong relationships with senior management so that they understand, appreciate, value and support Sustainability activities.
  • Engage with external stakeholders such as NGO, partners and participate to forums, webinars and be a represent Uniqlo externally when needed
  • Manage relationships with existing non-profit organizations to create, plan and perform meaningful volunteering opportunities (social and environmental). Coordinate employee volunteering events
  • Conduct research and analysis to ensure that business practices, products and services are environmentally friendly and compliant with government rules and regulations
  • Encourage diversity and inclusion as UNIQLO’s fundamental core principles, support the inclusion of people with disability, refugees and other vulnerable target groups
  • Promote our activities both internally as well as externally through partnerships and in collaboration with HR
  • Act as the primary liaison with store operations and staff to keep all sustainability information up to date in stores by building effective relationships with store managers and using internal communications tools and other effective platforms (creating the right communication, website, newsletter etc)
  • Monitor and report sustainability KPIs (energy/CO2 reduction measures, HR, recycling etc.) and share with stakeholders including the global headquarter team
  • For Canada, it is especially important to lead all information gathering efforts related to Extended Producer Responsibility/Waste Management regulations for all provinces.
  • Submit all reports on a timely basis and coordinate closely with the relevant teams including Finance, MD, MK, BOS and Logistics
  • Support sustainability being considered into key areas of our business such as recruiting, training, new store openings, store operations, product development/sales, PR/marketing and digital communications

RE.UNIQLO

  • Support the new development and opening of ReUniqlo studio across the local market
  • Plan the strategy and new opportunities of ReUniqlo within the local market

Desired Skills and Experiences

  • A minimum of 3- 5 years working in corporate sustainability, ESG, environmental management or related areas, preferably in the retail or consumer goods sector, ideally clothing/fashion
  • Excellent understanding of best practices and trends in sustainability.
  • Demonstrated experience leading sustainability projects within a commercial environment, with a technical and/or legal understanding of key sustainability issues.
  • Strong business acumen, communication, interpersonal, influencing and relationship-building skills – KPI-driven
  • Experience working with people from other cultures
  • A strong understanding of sustainability topics, with an ability to drive change.
  • Ability to articulate complex topics in a clear way, as well as engage and discuss within all levels of the organization using relevant metrics – ROI, customer voices and so on.

UNIQLO Canada is an equal-opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates persons with disabilities. Candidates who are selected for interviews should advise us if they require accommodation.

UNIQLO is seeking a Sustainability Manager in Toronto to manage country-related sustainability initiatives, communications, reporting, and volunteer opportunities. The role involves collaborating with stakeholders, leading sustainability projects, and fostering connections with internal and external stakeholders. The successful candidate will have 3-5 years of experience in corporate sustainability, strong business acumen, and excellent communication skills. UNIQLO Canada is an equal-opportunity employer and encourages applications from all qualified candidates.

CRM Specialist – Uniqlo – Toronto, ON

Company: Uniqlo

Location: Toronto, ON

Expected salary:

Job date: Sat, 31 Aug 2024 01:27:41 GMT

Job description: building and executing Digital Marketing/CRM strategies while ensuring continuous optimization in performance through testing…. Collaborate with digital marketing agencies to increase revenue and the number of customers both online and in stores. Grow…

Uniqlo – E-commerce Inventory Control Intern – Toronto, ON

Company: Uniqlo

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 Aug 2024 07:48:48 GMT

Job description: DescriptionJob Title: E-commerce Inventory Control InternLocation: Downtown Toronto OfficeDuration: 6 month contract (possibility of extension/ change to permeant position)About UNIQLOUNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including: GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities. If you are an ambitious, hard-working individual who welcomes new challenges, have a drive for success, and embrace the responsibility of leadership-then you belong at UNIQLO!Position Overview:UNIQLO Canada is seeking a detail-oriented and business-savvy Digital Commerce Inventory Control Specialist to join our team. This role is crucial in ensuring that online inventory levels are optimized to meet customer demands while minimizing excess stock and avoiding out of stock situation. The ideal candidate will have a strong understanding of merchandise planning and a proactive approach to inventory management.Key Responsibilities:

  • Create and analyze sales/inventory reports on a daily basis to optimize EC inventory
  • Assist in optimizing inventory planning system accurately to automatically allocate each item
  • Assist in requesting inventory allocation from warehouse or stores
  • Manage product line-up display on the website and APP
  • Inventory management: maintain optimal inventory levels for digital commerce channels by closely monitoring stock levels, sales patterns, and trends
  • Stock optimization: proactively manage inventory replenishment and transfer to avoid overstock and stockouts, ensuring that products are available to meet customer demand
  • Product display management: Ensure accurate and visually appealing product displays on the digital platform, including uploading new items and maintaining up to date stock visibility for customers.
  • Demand forecasting: Analyze sales data and market trends to forecast demand and adjust inventory strategies accordingly; collaborate with the merchandise planning team to ensure that inventory strategies align with overall business objectives and sales forecasts.
  • Supply chain coordination: Work closely with warehouses, and logistics teams to ensure timely and accurate inventory flow, minimizing delays and discrepancies.
  • Reporting and Analysis: Generate and analyze regular inventory reports, providing insights and recommendations to optimize stock levels and improve turnover rates.
  • System management: Utilize inventory management software to trach and manage stock, ensuring accurate data entry and real-time updates.
  • Risk Mitigation: Identify potential risks in the inventory supply chain and develop contingency plans to mitigate them
  • Continuous improvement: Identify opportunities for process improvements within inventory control and implement best practices to enhance efficiency and accuracy.
  • Assist with other projects as assigned

Desired Skills and Experiences:

  • Strong computer skills, data entry/and or data mining experience strongly preferred.
  • Advanced proficiency in Microsoft office, with a focus on Microsoft Excel (previous experience with Pivot Tables and VLOOKUP required)
  • 1-2 years of previous experience with retail or supply chain management or E-commerce experience preferred.
  • Excellent communication, both written and verbal
  • Quick learner with a high level of ownership, accountability and initiatives
  • Logical thinker with strong mathematical and problem-solving skills,
  • Strong organizational and time management skills, able to handle multiple priorities at the same time
  • Business Acumen: Strong understanding of the link between inventory control and overall business performance, with the ability to make data-driven decisions.
  • Analytical skills: Proficient in analyzing sales data, forecasting demand, and make recommendations based on insights.
  • Attention to details: Highly organized with an exceptional eye for detail, ensuring accuracy in inventory management
  • Ability to be a self-starter
  • Passion for fashion and customer service
  • Flexible schedule to support business need

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates person with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.

Uniqlo – Store Purchasing & Insurance Manager – Toronto, ON

Company: Uniqlo

Location: Toronto, ON

Job description: compliance with certain regulatory requirements as needed. Serve as a resource, mentor, coach, and project manager. Demonstrate…Description JOB TITLE: Store Purchasing & Insurance Manager REPORTS TO: Director of Store Operations Support…
The Store Purchasing & Insurance Manager is responsible for ensuring compliance with regulatory requirements, providing support and guidance to store operations, and managing purchasing and insurance processes. They serve as a resource, mentor, coach, and project manager for the store operations team. The role reports to the Director of Store Operations Support.
Job Description:

We are currently seeking a motivated, dynamic individual to join our team as a Marketing Coordinator. In this role, you will be responsible for assisting in the development and implementation of marketing strategies to promote our products and services.

Key responsibilities include:
– Assisting in the creation of marketing materials such as brochures, flyers, and advertisements
– Supporting the marketing team with market research and analysis
– Coordinating marketing campaigns and events
– Monitoring and reporting on the effectiveness of marketing strategies
– Collaborating with internal teams to ensure brand consistency
– Other duties as assigned

The ideal candidate will have a Bachelor’s degree in Marketing or a related field and at least 2 years of experience in a similar role. Strong communication and organizational skills are essential, as well as proficiency in Microsoft Office and Adobe Creative Suite. Previous experience with digital marketing tools and social media platforms is a plus.

If you are a creative, strategic thinker with a passion for marketing, we would love to hear from you. Apply now to join our team and help drive our marketing efforts to the next level.

Expected salary:

Job date: Sat, 10 Aug 2024 01:23:14 GMT

E-commerce Intern (Email Production & Designer) – Uniqlo – Toronto, ON



Company: Uniqlo

Location: Toronto, ON

Job description: DescriptionJob Title: E-commerce Intern (Email Production & Designer)Location: Toronto, CanadaDuration: 6 month contract (possibility of extension)About UNIQLOUNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including: GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities. If you are an ambitious, hard-working individual who welcomes new challenges, have a drive for success, and embrace the responsibility of leadership-then you belong at UNIQLO!Position Overview:UNIQLO Canada is looking for a talented and energetic coder and designer to join our creative team. This individual will be responsible for working with our internal design team, email marketing team and our personalization vendors to craft – and execute – personalized & dynamic emails. An understanding of our brand and core products will be combined with your knowledge of HTML coding best practices to craft high-engagement marketing communications.Responsibilities:

  • This role will be split between email HTML coding, helping design/code new personalization modules and versioning emails to support segmentation strategies
  • Work daily with email, copy and design teams to support planned campaigns
  • Understand brand guidelines, available assets and so on
  • Develop communications to support both daily & lifecycle emails
  • Make recommendations to improve and optimize our communications through better content, coding and personalization
  • Craft dynamic, reusable code to support communication personalization via dynamic content
  • Understand available assets and how they can combine to create a visually compelling creative
  • Work with team leadership to learn and apply Uniqlo best practices
  • Work cross-functionally to ensure alignment with site, store and global teams on campaign & product assets
  • Speak directly with our marketing automation and personalization partners to better integrate their technologies into our campaigns, including learning their tools and becoming a power-user
  • Support other teams with design requests to help them align with planned email campaigns

Requirements:

  • Degree in Art, Graphic Design or similar
  • Strong HTML coding skills required, adhering to email & industry best practices for bullet-proof HTML
  • 1-2 years online creative development, optimally focused on dynamic, personalized email content
  • Experience with Adobe Campaign or other ESPs (email service provider) recommended
  • Experience working with CMS or another creative asset management tool
  • Exceptional design abilities – combining creative flair with marketing know-how and technical

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates person with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.
UNIQLO Canada is seeking an E-commerce Intern (Email Production & Designer) to join their team in Toronto for a 6-month contract with the possibility of extension. The intern will work on crafting personalized and dynamic emails, utilizing HTML coding skills and collaborating with various teams to support marketing campaigns. The ideal candidate should have a degree in Art or Graphic Design, strong HTML coding skills, experience with online creative development, and knowledge of email service providers. UNIQLO Canada is an equal opportunity employer and encourages applications from all qualified candidates.
Job Description

We are looking for a highly motivated and experienced Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and responding to customer feedback in a timely and professional manner.

Key Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a courteous and timely manner
– Provide technical support to customers on product-related issues
– Handle customer complaints and issues with patience and empathy
– Identify and escalate priority issues to the appropriate team members
– Keep accurate records of customer interactions and transactions
– Monitor customer satisfaction levels and take proactive measures to improve them

Qualifications:
– High school diploma or equivalent required; Bachelor’s degree preferred
– Proven customer service experience in a fast-paced environment
– Strong communication and problem-solving skills
– Ability to multitask and prioritize workload effectively
– Proficiency in Microsoft Office applications
– Experience with CRM software is a plus

If you are passionate about providing exceptional customer service and have a strong attention to detail, we would love to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Wed, 08 May 2024 03:01:42 GMT

Uniqlo – Digital Marketing Manager – Toronto, ON

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Company: Uniqlo

Location: Toronto, ON

Job description: Description

Job Title: Digital Marketing Manager

Location: Toronto

Reporting to: Digital Commerce Director

About UNIQLO

UNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including: GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.

At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities. If you are an ambitious, hard-working individual who welcomes new challenges, have a drive for success, and embrace the responsibility of leadership-then you belong at UNIQLO!

Position Overview

The Digital Marketing Manager will be responsible for developing, executing and analyzing digital marketing strategies around owned, earned, and paid media for the purposes of growing brand awareness and driving traffic and revenue to the Uniqlo retail stores and website in Canada. The individual must be experienced and comfortable reporting results and educating all levels of management in the area of acquisition marketing. This role is reporting into the Director of Digital Commerce; the position will have one direct report as well as close collaboration with external agencies and should have strong experience in effectively managing and developing team members.

Job Description

  • Strategically manage paid search, display, and affiliate campaigns across channels and ensure program specific ROI goals and sales targets are being met
  • Lead end-to-end digital campaign execution to support UNIQLO’s global direct to consumer and retail channels including strategy, planning, forecasting, building, optimization and reporting
  • Lead and manage a team of digital marketers focused on paid search (SEM), paid social, and CRM
  • Understand and analyze digital marketing KPIs (ROAS, CPA, CPM, CTR, etc.), and report results to the leadership and other stakeholders, expanding visibility of digital marketing to the business
  • Oversee all calendar communication, ad copy, and creative used within marketing across channels, working closely with Associate Manager to provide guidance and support
  • Responsible for efficient management of marketing budgets tied to both performance and awareness goals
  • Develop and drive a testing and learning culture of continuous A/B testing and data analysis and refine marketing tactics based on learnings
  • Partner with brand and EC teams to define and execute scalable audience strategy and brand focused messaging across digital channels
  • Initiate and lead development of digital marketing localization and translation
  • Develop seamless multi-channel journeys to drive acquisition and retention
  • Ensure best-in-class campaign UTM tracking, attribution modeling and tag management to enable accurate reporting of digital marketing tactics
  • Maintain up-to-date knowledge of industry news, best practices and changes in platforms, and identify how they impact existing programs
  • Active participant in cross functional meetings that may or may not be related to acquisition marketing
  • Perform other duties as assigned

Desired Skills and Experiences

  • Minimum 4+ years hands on digital marketing experience, managing large-scale, performance driven campaigns either agency or client side.
  • 3+ years of people management and/or leadership experience is required *must have experience managing direct reports and leading a team*
  • Advanced working knowledge of search engine marketing (Google Ads), search engine optimization (SEO), paid social ads (Facebook, Instagram, TikTok, Pinterest, YouTube), display/programmatic, email, Data Management Platforms and web analytics (Google Analytics, Adobe Analytics, Google Tag Manager)
  • Experience with retail marketing strongly preferred
  • Proven ability to develop digital marketing campaigns that adhere to brand values and deliver performance or awareness results
  • Strong analytical skills with the ability to draw conclusions and make recommendations based on data
  • Experience working in EC and/or Marketing and/or loyalty is an asset
  • Strong familiarity with SQL, relational databases, Excel pivot-table and statistical techniques is a plus
  • Strong teamwork and communication skills
  • Ability to work in a fast-paced environment and effectively prioritize/time manage to deliver results and meet deadlines

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates person with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.
The content describes a job opening for a Digital Marketing Manager position at UNIQLO in Toronto. The manager will be responsible for developing and executing digital marketing strategies to drive brand awareness and revenue. They will lead a team of digital marketers and work closely with external agencies. The desired skills and experiences include a minimum of 4 years of digital marketing experience, knowledge of various digital marketing channels, and strong analytical skills. UNIQLO Canada is an equal opportunity employer.
Title: Administrative Coordinator

Company: Confidential

Location: Toronto, ON

Job Type: Full-time

Salary: $45,000 – $50,000 per year

We are seeking a detail-oriented and organized Administrative Coordinator to join our team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. This role will involve a variety of tasks, including managing phone calls, organizing meetings and appointments, handling correspondence, and maintaining filing systems.

Key Responsibilities:
– Act as the point of contact between the executives and internal/external clients
– Handle requests and queries appropriately
– Manage the calendar for executives
– Make travel arrangements
– Assist in planning and organizing events
– Coordinate office activities and operations
– Prepare reports and presentations
– Maintain the office filing system
– Update and maintain office policies and procedures

Requirements:
– Proven experience as an administrative coordinator or similar role
– Proficient in MS Office
– Excellent time management skills and the ability to prioritize work
– Attention to detail and problem-solving skills
– Excellent written and verbal communication skills
– Strong organizational skills
– High school diploma; additional qualifications in Office Administration are a plus

If you are a self-starter with strong problem-solving skills and the ability to work in a fast-paced environment, we would love to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Thu, 29 Feb 2024 06:48:01 GMT