About the role

You love to build lasting professional relationships with clients. As a true people person, you’ll be the primary point of contact for clients, working alongside a talented and dedicated team of Digital Marketing professionals. You’ll work with a stimulating variety of clients across diverse industries and services.

As an experienced Account Manager, you’ll get to use your exceptional organizational skills to keep track of deliverables and help ensure that the quality of work done is of the highest standards. Apply your natural curiosity to understanding client markets and how the services we offer can help their businesses thrive. Your positive and proactive mindset will allow you work closely with fellow team members to create a fertile, collaborative environment where strategic ideas and innovative solutions come to life.

Due to Covid-19 Crisis, Bloom is currently operating in a Remote-First approach until further notice, all interviews will be conducted over video-conference.

Responsibilities include:

Develop Professional Relationships

• Leverage your research, creativity, communication, and relationship-building skills to foster partnerships with a diverse portfolio of clients.
• Actively work to increase client’s web knowledge by engaging them in online and on-site trainings, sharing articles, videos, etc.
• Build strong long-term relationships with clients by proactively identifying and communicating new opportunities.

Oversee Client Relations

• Conduct periodical surveys and maintain ongoing communication with clients to ensure their satisfaction and retention.

Strategy & Execution

• Work with the team to develop and present digital marketing strategies and action plans for client accounts and oversee their smooth execution.
• Prepare proposals in collaboration with specialist teams.
• Prepare reports and conduct follow-up meetings where necessary.

Project Management

• Collaborate and coordinate with all the teams working on the account to deliver the highest quality solutions for clients.
• Oversee all internal and external projects.
• Prioritize the needs of production in terms of resources, time and budget.
• Budget Management
• Define, oversee, monitor and analyze all budget & cost strategies and executions.

Qualifications & Skills

• 2 years of experience in Account Management.
• Outstanding customer service abilities.
• Experience and knowledge in digital marketing (SEM) (SEO) and/or conversion rate optimization, affiliate programs, digital display campaigns. social media web analytics, etc.) is a plus.
• Professional curiosity, resourceful, proactive and solutions-oriented.
• Excellent oral and written communication skills.
• Strong interest in the Web and its evolution.
• Discrete with a high level of professionalism towards sensitive information.
• Fluent in English (bonus for French).

Why You Should Apply

Bloom offers you one of the best places to work in Canada where you can accelerate your career in Digital Marketing. You’ll get to work alongside some of the most talented, dedicated and supportive people in the industry. Join a team that cares about your growth, managers that treat people as people and seek out your ideas and suggestions.

Bloom was founded in 2007 in Montréal and hasn’t stopped growing since. After growing our reputation and our team in Montréal and its surroundings, we felt like taking on a new challenge. We decided to invest and grow in Toronto, a fast-paced city centered around innovation and home to some of the biggest brands in Canada.

Joining our team in Toronto means you’ll get to play a crucial role in developing the Toronto market and witnessing our growth first hand. Bloom cares about your personal health! Due to COVID-19 we are currently operating 100% remotely. While working from home you can benefit of:

• Health and Dental Insurance
• Flexible schedules
• E-coffee with the team
• Computer equipment delivered to your home

Our Toronto workspace is currently closed, but here are the things you will love once it re-opens:

• Unlimited remote work
• Healthy snacks, coffee & tea
• Collaborative workspace
• Lounge
• Great location in the Riverside/Leslieville area

We sincerely thank all candidates who apply, however only those selected for an interview will be contacted.

Bloom is an equal opportunity employer and commits to make any necessary disability-related accommodations, upon request, throughout the entirety of the recruitment and selection process.

CQhsz1RUSf