Audi – Website Support Specialist – Toronto, ON

Company: Audi

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 23:54:22 GMT

Job description: About Audi REDWelcome to Audi RED, a new and exciting opportunity to change the way partners work together. Audi RED is an organization founded on a true partnership between BIMM Management Group, a leading Toronto based digital and technology agency, and Audi, the automotive brand shaping the future of premium mobility.Audi RED aims to be the technology center of North America and eventually the globe for Audi’s digital experience ecosystem. It will be the center of excellence, innovation, design, and delivery. Built upon the foundation of a longstanding partnership, and a commitment to collective growth and success, Audi RED will be the bridge between agency and product, delivering the utmost in customer experience and service design through technologically driven solutions.About the RoleWe are open to remote candidates across Canada. This role will require candidate’s to work 8hrs within the window of 10am to 7pm EST. To be discussed furtherThe one Audi Digital Dealer (oADD) team is seeking a proactive and detail-oriented Website Support Specialist to provide front-line technical support for live dealership websites on the oADD platform. These websites are built on the Adobe Experience Manager (AEM) platform and include complex integrations such as inventory, lead forms, and third-party tools. The ideal candidate has strong troubleshooting skills, working knowledge of automotive inventory management systems, and the ability to manage multiple issues efficiently in a fast-paced environment.ResponsibilitiesTechnical Support & Troubleshooting:

  • Serve as the primary point of contact for dealers reporting website issues through email, phone, or ServiceNow.
  • Troubleshoot a wide range of website-related issues, including AEM content updates, broken pages, lead form malfunctions, and inventory discrepancies.
  • Utilize knowledge of automotive inventory management systems to investigate and resolve issues with missing inventory, or incorrect pricing and details.
  • Collaborate with Tier 2 and development teams to escalate complex technical issues when necessary.
  • Maintain accurate documentation of issues, troubleshooting steps, and resolutions within support tickets.

Dealer Communication:

  • Communicate promptly and professionally with dealers regarding technical issues, updates, and next steps.
  • Set clear expectations on resolution timelines and provide ongoing status updates.
  • Educate dealers on website functionality, inventory handling, and platform best practices.

Platform Knowledge & Execution:

  • Use Adobe Experience Manager (AEM) to support site structure, content updates, and issue resolution.
  • Understand how inventory data flows from third-party systems to the website, including mapping logic and feed schedules.
  • Working knowledge of DNS management, call tracking, and third-party integrations.

Quality Assurance & Continuous Improvement:

  • Conduct validation and QA checks to ensure technical issues are resolved accurately and thoroughly.
  • Identify recurring support themes and contribute to process improvements, internal documentation, and knowledge base development.
  • Provide feedback to improve support workflows, tools, and dealer-facing resources.

Requirements

  • 2-5 years of experience in technical support, digital platform operations, or a customer-facing role in a tech environment.
  • Comfortable handling inbound support calls and working within a phone queue.
  • Experience with content management systems, ideally Adobe Experience Manager (AEM), and a working knowledge of HTML/CSS.
  • Familiarity with automotive inventory management systems (e.g., J.D. Power, Homenet, vAuto) and how they integrate with web platforms
  • Basic understanding of DNS management and website hosting principles.
  • Proven ability to manage multiple issues simultaneously.
  • Strong organizational, communication, and problem-solving skills with the ability to prioritize effectively.
  • Experience with ticketing systems (e.g., JIRA, ServiceNow).
  • Excellent communication and interpersonal skills.
  • Ability to drive for results.

Nice to havePrevious experience in the automotive industry is a plus.What’s in it for you?

  • Work Life Balance: Paid vacation and additional shutdowns around holidays to allow us to reset and recharge so we come back better for our customers.
  • Benefits: We offer premium full health benefits so you get the coverage you need, as well as a work from home set up allowance to get you comfy.
  • Culture: We’re passionate about working collaboratively, bonding through team events, and most importantly having fun.
  • We’re remote first, but love connecting and collaborating in-office. We come together 1-2 times a month for team bonding, client visits and more!

Audi RED is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.Powered by JazzHR

Meridian Credit Union – Website Manager – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Sun, 16 Mar 2025 07:50:47 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role: Please note: this is a 12-month contract opportunityThe Website Manager is a key player on the Digital Product Management team and is responsible for overseeing and the management of building, maintaining and optimizing the Meridian group of public-facing websites. Core to this role is ensuring that the websites are AODA compliant (A and AA levels minimally) and search-engine optimized. The role requires someone who is engaged, drives vision, and can work with internal stakeholders on overall future strategy of the site’s growth.This role requires an excellent understanding of content management systems (CMS) and comfort with troubleshooting website issues as they surface. The individual requires a strong aptitude and knowledge of web technologies with an ability to communicate and coordinate with other organization stakeholders.This role will not have any functional direct reports but will oversee the work done by others on the Marketing Technology team and will be key in engaging external partners (vendors) on outsourced work.Key Responsibilities

  • Work with a cross-functional team to keep websites up-to-date, including help the senior manager prioritize and delegate work as needed
  • Responsible for hands-on website update including removal of expired content, managing site issues and supporting web page creation and updates
  • Utilize our content management system (Kentico) to maintain the websites
  • Ensure brand consistency, design and user experience best practices are followed and that websites comply with the Accessibility for Ontarians with Disabilities Act (AODA) and SEO
  • Identify and propose updates to websites to refresh content, enhance user experience, and increase site visibility and functionality
  • Support Marketing Technology team with email deployments and online banking splash announcements
  • Create, publish, manage and maintain website content, tools and related applications
  • Lead ongoing site updates, changes and landing page builds as well as provide recommendations for broad scale architecture improvements and updates
  • Build new sections and experiences to expand our web presence (with guidance from design and content teams)
  • Partner with stakeholders across the organization to scope new web pages or section needs
  • Work closely with other teams to plan and prioritize website development and optimizations
  • Ensure the websites are managed in accordance to best practices and standards
  • Manage relationships with web-related service providers, partners and vendors
  • Other projects as necessary
  • Employ Marketing experiments, test-and-learns, A-B testing, etc, with the focus to continually improve our online experience
  • Conduct testing to ensure the websites provide an optimal user experience and are functioning as expected
  • Prioritize a SEO focus, working to improve on-page SEO, local search, as well as provide content recommendations
  • Regularly review and compile website metrics and conduct content audits
  • Work with the Marketing Effectiveness team to monitor post-deployment activity using various analytics tools, in order to provide recommendations for optimizing content

Knowledge, skills, and abilities

  • Effective communication, engagement, and collaborative skills
  • Demonstrated ability to be responsive to short term change, proactive, flexible, adaptable and resilient
  • Proficiency with Kentico CMS is an asset
  • Strong proficiency in HTML and CSS
  • Excellent problem-solving and time management skills with ability to prioritize multiple tasks with competing deadlines
  • Online photo editing and optimization experience
  • Knowledge of current mobile-first and responsive web design best practices
  • Strong knowledge of web technologies such as JavaScript
  • Strong attention to detail
  • Ability to take initiative and work both independently and participate collaboratively in a team environment

Education, Designations, Training, and Experience

  • +5 years web update experience, preferably at a web management level
  • Experience with web metrics and tag management tools (i.e. Google Analytics, Tealium, Google Tag Manager) is an asset
  • Experience in SEO/SEM
  • Experience with A/B and multivariate experiments

Office Location: Toronto Corporate Office with the ability to travel to our St. Catharines office as needed. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-NM1
#LI-HYBRID

VP, Website Management (Content and Production) – MSCI – United Kingdom – Toronto, ON

Company: MSCI

Location: United Kingdom – Toronto, ON

Expected salary:

Job date: Sat, 15 Feb 2025 00:20:38 GMT

Job description: The VP of Website Management will lead and mentor a team of Web Authors responsible for all aspects of creating, editing, and publishing webpages. You will be directly responsible for distilling business objectives and publishing priorities to evaluate content requests and feature enhancements for our web platform to ensure the most valuable content and capabilities are prioritized for production. This role will maintain ownership of the content tagging framework that connects related content (the foundation for content personalization) and will also help manage the data-dependencies for content automation, as well as the analytics tagging framework that supports robust site metrics.MSCI has begun a major transformation in migrating to the Adobe Experience Manager platform, and this is an exciting opportunity to help shape the future of MSCI.com globally. This position plays a critical role in driving growth for MSCI across all lines of business by supporting the website’s evolution from a passive function to a value-add marketing and sales engine for the organization.The ideal candidate is an expert in web publishing, with information architecture expertise and direct experience maintaining website with large-scale content taxonomies and sitemaps. Detailed knowledge of content and asset management systems is required (CMS & DAM), preferably with a background in digital product marketing or user experience design. This role will also contribute to the evolution of MSCI’s AEM CMS by sharing ideas of new components to add to the design library, plus enhancements to the system that support advanced publishing.Reporting to the Executive Director of Global Web Platform Management, who reports to the Managing Director and Global Head of Digital Marketing Experience, this individual will be joining an organization that is growing at an extraordinary pace driven by product innovation and client-centricity. He / she will partner with the Product Marketing, Content, Design, and Technology teams located across several regions.Your main responsibilities: Managing Web Content Entry and Publishing, Digital Asset Management, Workflow Optimization, Content Request Prioritization, Team Leadership, Content Lifecycle Governance, Website Taxonomies and Tagging, Scaling Information Architecture, Stakeholder Management, Data Integration Pipelines, Quality Assurance and Version Control, CMS Feature Expansion.

  • Lead a team of Web Content Publishers, assign work effectively to meet content production demand and asset delivery requirements, set performance goals, conduct regular team performance reviews, and ensure the quality of deliverables.
  • Evaluate and prioritize content requests and feature enhancements for our web platform, work closely with stakeholders to ensure publishing dependencies are accounted for, and manage the end-to-end processes for all website-related publishing activities.
  • Develop and maintain the global website taxonomy to support extensive content categorization, ensuring consistency and scalability for a tagging framework that also supports dynamic content population for website recommendations/personalization.
  • Oversee the sitemap to ensure proper page hierarchy and navigation alignment amidst new content development and website expansion, provide guidance and governance for stakeholders to ensure new pages and page updates are aligned with site strategies, and support omnichannel marketing campaigns by constructing landing pages.
  • Master the AEM platform to scale web content effectively, enable easy access and seamless distribution of assets in the DAM (digital asset manager) through the upkeep of a well-organized digital asset library, and train Web Authors on best practices for achieving consistent user experiences through the utilization of a flexible design system.
  • Introduce enhancements to expand the capabilities, configuration, and connectivity of our Adobe Experience Manager platform by partnering with technology teams and vendors to integrate AEM with other systems and generative intelligence (AI) solutions.
  • Manage the development and launch of Adobe Target experiments to execute A/B and multivariate tests, and lead the configuration of audience definitions and composable content fragments to deliver personalized digital experiences.
  • Communicate AEM platform updates, enhancements, team velocity, and burndown metrics to marketing leadership. Monitor site health through customer satisfaction scores and on-site surveying, ensure optimal page performance in partnership with technology, and help support SEO and Accessibility improvements by collaborating with marketing optimization and content development teams.
  • 7+ years of experience in web publishing roles, and direct experience working with Content Management Systems utilizing a custom, composable design library
  • Proficiency in Adobe Experience Manager (AEM) or equivalent content management systems and digital asset management platforms required
  • Experience in a financial services, institutional marketing, and/or a technology field, with a background in digital product marketing and/or user experience design a plus
  • Proven track record in managing web publishing, expertise with strategies for scalable information architecture, and experience successfully leading a team is also required
  • Strategic mindset, the ability to prioritize content initiatives to meet business objectives, excellent communication and collaboration abilities, plus exceptional stakeholder management and negotiation skills
  • Incredibly organized and able to maintain organization across a massive sitemap and digital asset library, with knowledge for how to advance a robust tagging system that can scale across multiple product-lines and content types, preferably with direct experience managing attribute-based personalization orchestration
  • Previous success working on web publishing during or following a large-scale site migration, and familiarity with SEO best practices and web accessibility standards
  • Detail-oriented and capable of advancing multiple initiatives simultaneously, with the ability to handle a significant workload through strong workflow management skills to be able to meet aggressive deadlines
  • Ability to give concise, compelling verbal presentations to key decision-makers, and to respond quickly and thoughtfully to challenges and feedback/pushback in meetings
  • Global experience across North American, European, and Asian markets is desirable

What we offer you

  • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
  • Flexible working arrangements, advanced technology, and collaborative workspaces.
  • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
  • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
  • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
  • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
  • We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.To all recruitment agenciesMSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.Note on recruitment scamsWe are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

The VP of Website Management will lead and mentor a team of Web Authors responsible for creating, editing, and publishing webpages. They will be responsible for evaluating content requests and feature enhancements for the web platform, managing content tagging frameworks, and supporting the migration to the Adobe Experience Manager platform. The ideal candidate should have experience in web publishing, content management systems, digital asset management, and user experience design. Responsibilities include managing web content entry and publishing, workflow optimization, team leadership, and overseeing website taxonomy and tagging. The position also involves developing the website sitemap, training Web Authors on best practices, enhancing the AEM CMS, and conducting A/B and multivariate tests. Additional responsibilities include communication with marketing leadership, site health monitoring, and supporting SEO and Accessibility improvements. The role requires strong organizational skills, strategic thinking, stakeholder management, and the ability to work on multiple initiatives simultaneously. Global experience is desirable. MSCI offers transparent compensation, flexible working arrangements, career growth opportunities, and a culture of high performance and innovation.

Marketing Manager, Website – League – Toronto, ON

Company: League

Location: Toronto, ON

Expected salary: $79000 – 118600 per year

Job date: Fri, 07 Feb 2025 06:31:16 GMT

Job description: About LeagueFounded in 2014, and with a total funding currently at $220 million; League is a platform technology company powering next-generation healthcare consumer experiences. Payers, providers, consumer health partners and employers build on League’s platform to deliver high-engagement, personalized healthcare experiences consumers love. Millions of people use solutions powered by League to access, navigate and pay for care.We’re looking for a full-stack marketer and storyteller to own our – including messaging and content, creative UX/UI and ongoing conversion optimization. We need someone with experience cutting through industry jargon and creating compelling brand narratives, who also has a strong analytical ability and a passion for conversions and acquisition. The ideal candidate is data-driven, experimental and has a strong bias for action.Key Responsibilities

  • Collaborate cross-functionally with internal stakeholders (sales, product marketing, and senior leadership) to break down complex product marketing information into simple, compelling narratives
  • Manage all website messaging and design with the support of our in-house creative team and copywriter
  • Monitor website analytics to proactively identify areas for improvement in UI//UX, SEO, and conversion rates
  • Manage A/B testing strategy of website elements to optimize for conversions and user engagement
  • Leverage our external SEO partner to implement and maintain SEO best practices, including keyword research, on-page optimization (title tags, meta descriptions etc), link-building, and technical SEO audits
  • Manage relationship with external web development agency for technical implementation, maintenance support and bug fixes
  • Manage website-related budgets and project timelines
  • Regularly share reports and communicate insights to relevant teams and leadership

Requirements

  • 3+ years of experience in digital marketing, brand marketing or product marketing (B2B preferred)
  • High proficiency in using a CMS (e.g. WordPress)
  • Experience with website and search traffic analytics tools (e.g., Google Analytics 4, Google Search Console, SEMRush, MOZ)
  • Deep understanding of SEO best practices and content optimization techniques
  • Strong statistical and analytical skills with the ability to clearly communicate results and insights
  • Experience with any Business Intelligence (BI) and/or data visualization tools (e.g. Looker, Tableau) considered an asset
  • Excellent communication skills (verbal and written)
  • Meticulous attention to detail and ability to execute with a high degree of accuracy
  • A passion for healthcare and a desire to make a difference
  • Familiarity with accessibility guidelines (WCAG) is considered an asset

Why League?

  • Join one of the fastest-growing technology companies that is making a real impact on the future of healthcare, helping to improve the lives of millions.
  • Be part of a high-performing, collaborative team that values individual contributions and celebrates collective success.
  • Enjoy competitive compensation and benefits, including comprehensive health coverage and opportunities for professional development.

Security-Related Responsibilities

  • Compliance with Information Security Policies
  • Ensure access management is performed in compliance with the employee’s role and responsibilities
  • Responsibility and accountability for executing League’s policies and procedures within the department/ team
  • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.Compensation range for Canada applicants only$79,000—$118,600 CADOur employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at .Our Application Process:Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let’s do ours by sharing potential next steps

  • You should receive a confirmation email after submitting your application.
  • A recruiter (not a computer) reviews all applications at League.
  • If we see alignment with League’s needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
  • The final step is an offer, which we hope you will accept!
  • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.

Here are some additional resources to learn more about League:Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more .Privacy PolicyReview our for information on how League is protecting personal data.

League, founded in 2014, is a platform technology company in the healthcare sector with a funding of $220 million. They provide next-generation healthcare consumer experiences through their platform. They are looking for a full-stack marketer to manage messaging, content, design, and conversion optimization on their website. The ideal candidate should have experience in digital marketing, strong analytical skills, and a passion for healthcare. League values diversity and equal employment opportunity. Their application process includes a confirmation email, recruiter review, interviews, offer, and background checks.

Digital Technology – Lead Developer, Website – Aritzia – Vancouver, BC

Company: Aritzia

Location: Vancouver, BC

Expected salary: $100000 – 150000 per year

Job date: Mon, 03 Feb 2025 06:26:26 GMT

Job description: technology solutions. As a Lead Developer, Website, you will partner with Digital Product Management, Digital Design, Marketing…THE TEAM The mission of Digital Technology is to design, build, deliver and operate robust, efficient, and scalable…

Senior Digital Product Manager – Website & App (Small-Medium Business Marketing) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $96000 – 144000 per year

Job date: Wed, 15 Jan 2025 03:41:30 GMT

Job description: DescriptionOur team and what we’ll accomplish togetherAs a Senior Product Manager with the website and app team, you will create new & evolve existing digital experiences that enable millions of business customers to register for, buy, and manage their TELUS products & services. To do this, you will leverage scorecard priorities, stakeholder guidance, data insights, and customer research. You will help lead a team of digital specialists – spanning content, design, development, QA, and analytics – to deliver on our vision of delighting customers with simplified merchandising, an intuitive flow, and tactics to improve sales performance across t.com and MyTELUS.What you’ll do

  • Understand evolving TELUS business priorities and encouraged outcomes
  • Prioritize projects that will help reduce customer effort and help drive customer value
  • Work to create and improve our customer’s end-to-end experience – informed by data, insights, and strategic priorities
  • Be the muscle that helps reflect the voice of the customer in each product story
  • Collaborate with partners across the company, to ensure our team builds solutions and adopts best practices which serve customer and company needs
  • Display a healthy obsession with owning and supporting process efficiencies
  • Build understanding and support for your strategic direction
  • Establish relationships, roadmaps, and rituals with a diverse group of partners across the organization
  • Provide regular communication to partners on progress
  • Play a part in our journey research and analysis, and connect findings to experimentation and optimization efforts
  • Support a culture of inclusivity and celebrate diversity of opinion

QualificationsWhat you bring

  • 6+ years of Product Manager experience as a key member of a digital team, leading the complete product/web development lifecycle from planning through to execution
  • Experience leading a group of project specialists toward individual and shared goals
  • A strong ability to own process improvements and create buy-in
  • A history of using 1 or more planning tools to organize work and your team (e.g. JIRA)
  • A knack for identifying risks to delivery timing before they occur, and determining intelligent approaches to resolve them
  • A penchant for negotiating best collective outcomes

Salary Range: $96,000-$144,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective 2024 and may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The job posting is for a Senior Product Manager with TELUS, focusing on creating and improving digital experiences for business customers. The role involves working with a team of digital specialists to enhance the overall customer experience and drive sales performance. The ideal candidate should have extensive product manager experience, strong leadership skills, and the ability to prioritize projects based on customer value. The salary range is $96,000-$144,000 with a performance bonus or sales incentive plan of 15%. TELUS offers a competitive total rewards package, career growth opportunities, and a commitment to diversity and inclusion. The company values innovation, teamwork, and making a positive impact in the digital world.

Marketing Website Specialist – 14-month Contract – EY – Toronto, ON

Company: EY

Location: Toronto, ON

Expected salary:

Job date: Wed, 15 Jan 2025 23:38:41 GMT

Job description: At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.The opportunityWinning isn’t just about the close. It’s about the way companies experience our differentiated value proposition that will ultimately define our future success as a professional services firm. Getting there means delivering impactful touchpoints in the right ways at the right times to create distinctly personal content and joined-up experiences for clients and potential clients that help answer the big questions they’re asking every single day.The Marketing Website Specialist role is an exciting chance to play a part in enhancing how a large-scale organization like ours engages audiences, cultivates relationships and drives leads. And your expertise and passion for creating digital omnichannel experiences from web management to campaigns will be the foundation of this role.On paper, we’re looking for someone who can manage the customer experience on our website and build and execute digital marketing campaigns that support defined service line, solution, industry, brand and demand generation programs to deliver relevant content and experiences that not only bring people into the EY world, but give them compelling reasons to stay. And in the process, you’ll work with our talented web developers to bring our story and campaigns to life on the EY.com/ca website.In reality, you’ll operate in the gray zone with innate curiosity, strong project management and a sense of experimentation to bring to life a high volume of campaigns and reimagine how we go to market digitally with a relentless focus on data analytics and optimization. Success will come with a deep understanding of our clients – what they buy, how they buy, why they buy, where they go for information, and how they engage. Through your work, we’ll hear, respond to and target clients better than ever before through the channels that matter most to them. And together, we’ll foster loyalty, drive advocacy, and enhance experiences across every EY interaction. If you’re the right person to help us chart that course forward – and have some fun along the way – we’d like to hear from you.Your key responsibilities

  • Guide the conception, execution and delivery of brand and demand generation programs through our website and digital initiatives
  • Make timely web updates, including but not limited to, posting new thought leadership, updating partner bios, enhancing SEO, adding new solutions and more
  • Provide feedback on web copy and design to ensure it is optimal for the channel and user experience, with a continuous search for improvement
  • Build and execute AEM campaigns (in addition to using associated technologies) that deliver against specific business goals and campaign objectives
  • Lead and establish priorities for a team of web developers while managing their day-to-day work
  • Proactively conduct content audits to eliminate redundant and/or duplicate information on the website to enhance the user experience
  • Support and troubleshoot all website related issues
  • Provide monthly reporting, post-campaign analyses and equip business teams and internal stakeholders with data-driven insights on the website to make fact-based decisions while driving improvement and customer insights
  • Stay ahead of industry trends and developments by conducting research, engaging in training, building relationships with partners and participating in industry learnings and webinars
  • Collaborate across the Brand, Marketing and Communications team on digital campaigns and liaise with Americas and Global digital team on best practices, website enhancements, global releases and innovations
  • Work hand in hand with our French translations team to ensure we have a quality bilingual website

Skills and attributes for success

  • Innovative and creative, with a logical and methodical approach to problem solving
  • Strong project management; organized and articulate with impeccable attention to detail
  • Comfortable working in a very fast-paced, complex, yet dynamic work environment
  • Able to multitask on a variety of different projects and set expectations with strong time management skills, high stakeholder accountability
  • Expert verbal and written communication skills, along with strong web copy editing capabilities
  • Experience effectively leading a team of web developers or remote teams
  • Committed to quality, exercising unfaltering diligence to pre-defined quality assurance QA process
  • Process-driven, always looking for ways to improve efficiency and effectiveness
  • Bring deep AEM know-how (and a true understanding of supporting technologies) as the team’s expert-in-residence

To qualify for the role, you must have

  • Bachelor’s degree in marketing, digital marketing or business administration
  • 5 years of digital marketing experience
  • A track record of delivering cross-channel, demand generation campaigns for leading brands
  • Hands-on expertise with third-party platforms like Adobe Target, Adobe Experience Manager, Adobe Analytics and Power BI
  • Solid experience building digital analytics dashboards out of Adobe Analytics (Omniture) and Google Analytics 360 data
  • In-depth knowledge of martech capabilities spanning platforms (Google, LinkedIn, Twitter, Marketo, email marketing, CRM, etc.), production (content marketing, SEM/PPC, marketing automation, SEO, benchmarking, media plan design, etc.) and measurement (analytics, dashboarding, reporting, etc.)
  • Powerful business acumen, with ability to put data in the context of a customer problem and know where to look when exposed to large amounts of data.
  • This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

What we offerAt EY, our Total Rewards package supports our commitment to creating a leading people culture – built on high-performance teaming – where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It’s one of the many reasons we repeatedly win awards for being a great place to work.We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

The salary range for this job in British Columbia is $75,600 to $113,400 Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.Diversity and Inclusion at EYDiversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.EY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY offers a unique career opportunity with global scale, support, inclusive culture, and technology. The Marketing Website Specialist role involves enhancing digital experiences, managing web content, executing campaigns, and optimizing user experiences. The ideal candidate has digital marketing experience, project management skills, AEM expertise, and knowledge of martech capabilities. EY promotes diversity and inclusion, offers competitive compensation and emphasizes building a better working world.

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