Content Design & Strategy Manager (Remote eligible)
As the Manager of Content Design & Strategy on McAfee’s Consumer Experience Design team you’ll enhance and amplify content design & strategy’s role in meeting our business goals and help us satisfy our user’s functional and emotional needs.
You will be part of the design leadership team as the leader of the content design team and will drive several cross-functional projects. You’d report to the Senior Manager of Strategy and Research.
McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.
You will…
Influence the objectives and long-range goals of the Content Design & Strategy team at McAfee—you will need to define the practice and hire a team of content strategists, content designers, and UX writers who will help you realize the vision.
Be a storyteller and empower your team to do the same by working from the start with product designers, illustrators, and motion designers to make experiences useful, usable, and engaging.
Enhance the brand by creating cohesive experiences with a consistent voice and tone
Be a leader—influence through collaborative relationships with other design managers and cross-functional McAfee managers and project team members.
Lead and mentor your team, supporting their career development.
Ensure the team has clearly prioritized deliverables for every milestone and produce quality, repeatably and predictably.
Actively seek out impediments to the team’s efficiency (processes, tools, etc.) and implement solutions that will enable the entire team to work more efficiently, consistently, and repeatably
You…
Have expert-level knowledge of how to apply a range of content design & strategy methods (ensure sync with brand, voice, and tone guidelines, use content and design systems, user data) to improve how we provide the audience with the content they need, in a way they expect at the time they need it
Have demonstrated ability to lead a Content Design & Strategy team, preferably in a consumer software environment that incorporated management of projects, production, and digital media
Clearly understand the role of content in creating usable experiences that serve user needs as well as business goals
Advocate for Content Design and the role it plays in the ‘look and feel’ of the overall experience
Have a portfolio of content work undertaken by you or your team that demonstrates your content design process and the work’s impact and influence in successfully delivering user value and meeting organizational objectives
Thrive on building something new and making an impact on our users
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
We’re serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Day in the Life:
Reporting to the VP Marketing Technology, Media and Operations, the Director Marketing Operations, Project Management, Compliance will lead a team of passionate individuals who are subject matter experts in developing, executing, maintaining and providing the marketing operations and project management key data and project deliverables. This role will also develop, execute and maintain work enablement strategy while providing best practice expertise to Marketing stakeholders.
The team is charged to drive value by effectively and efficiently running the business of marketing, enabling an optimal customer experience. This includes Project management, loyalty operations, gift card operations, advertising compliance and budget process and management.
The Director Marketing Operations, Project Management, Compliance will be accountable for delivering work processes and tools are effectively built, maintained, and optimized. They will create enterprise value through identification and implementation of best in class operational processes with excellence. They will implement effective and efficient processes to ensure an experience that enables agility, clarity and scale. This role is also the central point of contact partnering with other key functions of the company.
What You Will Do:
What You Will Need:
What You Can Expect:
About Hudson’s Bay:
Hudson’s Bay is a digital-first purpose-driven retailer helping Canadians live their best style of life. As one of the country’s most iconic brands, Hudson’s Bay operates over 80 full-line locations and thebay.com featuring Marketplace – the 5th largest e-commerce business in Canada. Hudson’s Bay has established a reputation for quality and style through an unrivalled assortment including fashion, designer, home, beauty, food concepts and more.
Hudson’s Bay operates under the HBC brand portfolio and founded in 1670, HBC is North America’s oldest company. The signature stripes are a registered trademark of HBC. The Hudson’s Bay Rewards members share their passion for living a colourful life, and get rewarded for doing the things that bring them joy.
We are proud to share our tenured commitment to Diversity, Equity and Inclusion. Learn more about our commitment at HBC Foundation & HBC Heritage.
Interested in Social Media?
Follow us on LinkedIn & Instagram.
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Expected salary:
Location: Toronto, ON
Job date: Sun, 29 Aug 2021 22:56:03 GMT
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