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Company: Scotiabank
Location: Toronto, ON
Job description: Requisition ID: 195129
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
The Senior Customer Experience Associate role at Scotiabank in Ontario, Canada involves providing exceptional service, building strong customer relationships, and identifying sales opportunities. The ideal candidate will have strong customer service skills, experience with sales and financial advice, and be willing to work a flexible schedule. Scotiabank offers a competitive compensation and benefits package, opportunities for professional development, and a supportive work environment. Previous banking experience is an asset.
Title: Administrative Assistant
Location: Edmonton, Alberta
Company: WORLDPAC
Job Type: Full-time
Job Description:
We are looking for a responsible and detail-oriented Administrative Assistant to perform a variety of administrative tasks and support our team in Edmonton, Alberta. The ideal candidate will be highly organized, able to work independently, and possess excellent communication skills.
Responsibilities:
– Provide general administrative support to the office staff
– Answer phones, greet visitors, and respond to inquiries
– Maintain office supplies and equipment
– Coordinate meetings and appointments
– Prepare and distribute correspondence, reports, and presentations
– Assist with data entry and filing as needed
– Perform other duties as assigned
Requirements:
– High school diploma or equivalent
– Previous experience in an administrative role is preferred
– Proficient in Microsoft Office Suite
– Excellent communication and organizational skills
– Ability to prioritize tasks and work under pressure
– Strong attention to detail
If you meet the above qualifications and are looking to join a dynamic team, we encourage you to apply for this administrative assistant position with WORLDPAC in Edmonton, Alberta.
Expected salary:
Job date: Tue, 12 Mar 2024 23:00:00 GMT
