Amplitude – Senior Customer Success Architect – Toronto – Toronto, ON

Company: Amplitude

Location: Toronto, ON

Job description: Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 2,300 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive.About The Role & TeamJoin us as we deliver innovative and creative solutions to our customers. We’re looking for a Senior Customer Success Architect with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for “how things work” and “how things should work”. You are a solution- and execution-oriented individual with a dedication for getting things done.As a Senior Customer Success Architect, you will:

  • Serve as a trusted technical advisor for our customers.
  • Possess a mastery of Amplitude products in order to provide strategic consultation in taxonomy design, instrumentation and data governance.
  • Be an expert in the Digital Optimization System in order to successfully guide our customers as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner.
  • Gather, organize, and report trends and customer insights to optimize business processes, documentation and services.
  • Collaborate cross-functionally with teams like Amplitude’s Product, Engineering, Platform Support and Customer Success Manager to streamline internal processes and improve data management experience for our customers.

You’ll be a great addition to the team if you have:

  • At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts.
  • Competent in programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs).
  • Execution and customer service oriented, able to effectively prioritize and complete customer deliverables on-time and drive outcomes.
  • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies.
  • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company.
  • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our

.Who We AreThe Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.The Product: Amplitude is a digital analytics platform-we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.Some of our benefit programs include:

  • Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ Vision on select plans
  • Flexible time off, ​p​aid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
  • Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
  • Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude:

  • G2 Customer Reviews:

for 13 quarters in a row. * Business Insider: A top tech company to bet your career on.

  • Fast Company: #3 most innovative enterprise company in the world.
  • Founded in 2012, Amplitude went public via a direct listing in September 2021 and is now trading under the ticker $AMPL.
  • We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
  • Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides benefits and we’re an equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.#LI-GF1By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the .Staying Safe – Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @ email address. You can learn more about how to protect yourself from these types of fraud by referring to . Please exercise caution and cease communications if something feels suspicious about your interactions.
Amplitude is a digital analytics platform used by over 2,300 customers to gain insights into customer behavior and improve product experiences. They prioritize diversity and inclusion and are looking for a Senior Customer Success Architect to provide technical guidance to customers. The ideal candidate should have experience in data management and technical skills in programming languages. Amplitude offers competitive benefits and is committed to the well-being of its employees. They have received numerous accolades for their innovative approach and are a global and fast-growing team. Applicants are reminded to be cautious of recruitment fraud.
Job Description

Location: Ottawa, ON

Salary: $45,000 – $50,000 per year

Job Type: Permanent

Our client, a leading healthcare organization in Ottawa, is seeking a dedicated and experienced Medical Receptionist to join their team. This is a full-time permanent position with a competitive salary and excellent benefits package.

Responsibilities:
– Greet and assist patients in a professional and courteous manner
– Answer phone calls and book appointments
– Maintain patient records and update information as required
– Process payments and handle billing inquiries
– Coordinate with medical staff to ensure efficient patient flow
– Provide administrative support as needed

Qualifications:
– Previous experience working as a Medical Receptionist or in a similar role
– Strong communication and customer service skills
– Proficiency in Microsoft Office applications
– Knowledge of medical terminology is an asset
– Ability to multitask and work in a fast-paced environment

If you are a self-motivated individual with a passion for healthcare and excellent organizational skills, we want to hear from you. Apply now to join a dynamic team and make a difference in the lives of patients.

Expected salary:

Job date: Thu, 01 Aug 2024 23:38:26 GMT

Amplitude – Senior Customer Success Architect – Toronto – Toronto, ON

https://logoimg.careerjet.net/5e8794ff8813d8fcd01e6da1884d6986_mobile.png


Company: Amplitude

Location: Toronto, ON

Job description: Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 2,300 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive.About The Role & TeamJoin us as we deliver innovative and creative solutions to our customers. We’re looking for a Senior Customer Success Architect with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for “how things work” and “how things should work”. You are a solution- and execution-oriented individual with a dedication for getting things done.As a Senior Customer Success Architect, you will:

  • Serve as a trusted technical advisor for our customers.
  • Possess a mastery of Amplitude products in order to provide strategic consultation in taxonomy design, instrumentation and data governance.
  • Be an expert in the Digital Optimization System in order to successfully guide our customers as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner.
  • Gather, organize, and report trends and customer insights to optimize business processes, documentation and services.
  • Collaborate cross-functionally with teams like Amplitude’s Product, Engineering, Platform Support and Customer Success Manager to streamline internal processes and improve data management experience for our customers.

You’ll be a great addition to the team if you have:

  • At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts.
  • Competent in programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs).
  • Execution and customer service oriented, able to effectively prioritize and complete customer deliverables on-time and drive outcomes.
  • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies.
  • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company.
  • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our

.Who We AreThe Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.The Product: Amplitude is a digital analytics platform-we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.Some of our benefit programs include:

  • Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ Vision on select plans
  • Flexible time off, ​p​aid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
  • Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
  • Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude:

  • G2 Customer Reviews:

for 13 quarters in a row. * Business Insider: A top tech company to bet your career on.

  • Fast Company: #3 most innovative enterprise company in the world.
  • Founded in 2012, Amplitude went public via a direct listing in September 2021 and is now trading under the ticker $AMPL.
  • We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
  • Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides benefits and we’re an equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.#LI-GF1By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the .Staying Safe – Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @ email address. You can learn more about how to protect yourself from these types of fraud by referring to . Please exercise caution and cease communications if something feels suspicious about your interactions.
Amplitude is a digital analytics platform used by over 2,300 customers to gain insights into customer behavior throughout their journey. The company values diversity, equity, and inclusion, and strives to create an inclusive work environment. They are currently seeking a Senior Customer Success Architect with technical experience to provide guidance on data management, consultative support, and strategic consultation to customers. The ideal candidate will have a problem-solving mentality, strong technical skills, and be customer service oriented. Amplitude offers competitive pay and benefits packages, including medical, dental, and vision insurance, flexible time off, and mental health and wellness benefits. The company has received recognition for its innovative products and is committed to providing a safe job application process free from recruitment fraud.
Job Description

We are currently seeking a highly motivated and skilled individual to join our team as a Sales and Marketing Representative. In this role, you will be responsible for developing and implementing strategic sales and marketing plans to drive business growth and increase market share.

Key Responsibilities:
– Develop and maintain relationships with new and existing clients
– Identify new business opportunities and develop strategies to capitalize on them
– Conduct market research and competitive analysis to identify trends and opportunities
– Create and deliver sales presentations to key stakeholders
– Collaborate with other team members to ensure successful implementation of marketing initiatives
– Track and report on key performance metrics to assess the effectiveness of sales and marketing efforts

Qualifications:
– Bachelor’s degree in Business, Marketing, or related field
– Previous experience in sales or marketing role
– Strong communication and interpersonal skills
– Ability to think strategically and develop innovative solutions
– Proficiency in Microsoft Office and CRM software
– Strong analytical skills and attention to detail

If you are passionate about sales and marketing and have a drive to succeed, we want to hear from you. Apply now to join our dynamic team and help us achieve our goals.

Expected salary:

Job date: Sat, 20 Jul 2024 01:14:57 GMT