Aurora Cannabis – Quality Assurance Customer Satisfaction Coordinator – Ontario

Company: Aurora Cannabis

Location: Ontario

Expected salary:

Job date: Sat, 19 Apr 2025 02:00:58 GMT

Job description: Quality Assurance Customer Satisfaction CoordinatorDivision: Quality Assurance
Job location: Remote (Ontario, Quebec & Alberta)
Hours: 40 hours per week, Monday to FridayEmployment type: Full-time (1-year Contract)A little about usHi, we’re Aurora Cannabis, and we’re so excited to meet you!We’re a global cannabis company with operations across Europe and North and South America. We’re driven by our passion to help people improve their lives and have a diverse team who bring their best every day, so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael ’71, Greybeard and Whistler.Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.Job SummaryAurora Cannabis Inc. is currently seeking a Quality Assurance Customer Satisfaction Coordinator to join their quality assurance team. Reporting to the Manager, Quality Systems, you will work collaboratively to support the Company’s business strategies. Sounds Interesting? Here’s a little more…As the Quality Assurance Customer Satisfaction Coordinator you will be involved in …

  • Leading the receipt, documentation, investigation and resolution of customer complaints in the Quality Assurance Department to ensure regulatory compliance and customer satisfaction
  • Collaborating with internal stakeholder including but not limited to: Operations, Quality Assurance, Quality Control, Patient/Customer Care, Sales, Marketing, Regulatory teams at a site and global Aurora level to ensure swift investigations, and preventive action
  • Building the Corporate Aurora complaint handling strategy including electronic system management, spreadsheets and other complaint management tools in collaboration with other internal stakeholders
  • Supporting and participate in the development and implementation of a corporate Quality approach to manage complaints
  • Coordinating complaint resolution meetings with key stakeholders to review complaints and non-conformance management, to establish preventive actions
  • Providing timely communication with the Health Canada approved Quality Assurance Person and Quality team on adverse events received from customer complaints
  • Undertaking audits as appropriate to benchmark complaint handling and monitor performance
  • Communicating adverse events to Health Canada, as per regulations
  • Developing and analyze complaint key performance metrics and data to identify trends and provide information to department management and other personnel
  • Aligning Quality Assurance customer complaint KPIs to Quality objectives and Quality Policy
  • Communicating with Aurora’s provincial sales teams, and provincial partners Quality Assurance Departments on complaint handling and feedback
  • Coordinating customer complaints received in the Quality Assurance Department from global partners
  • Working closely with Manager, External Quality to ensure complaints and non-conformances resulting from vendor supplied items are logged and actioned
  • Provideing training on customer complaint handling and assurance of customer satisfaction from a Quality Assurance perspective to employees, patient/customer care, provincial sales agents, logistics, operations etc.,
  • Producing scheduled and ad-hoc reports related to product complaints and risks to keep management informed of complaints related to product quality or customer safety
  • Support other Aurora sites Quality Assurance Department with complaint handling and management (where required)
  • Other duties as required

You would be the best fit for this role if you have…

  • Degree in related science field
  • Minimum 3 years’ experience in a related role
  • Excellent data management and analysis ability
  • Working knowledge of GMP and GPP as they relate to the Canada Cannabis Act
  • Strong proficiency in Microsoft applications such as, Excel, PowerBI etc
  • Experience working in a regulated environment, pharmaceuticals, and/or NHP manufacturing considered an asset
  • Ability to understand, follow and mentor production staff regarding SOP compliance
  • Ability to pass HC background check

Bonus points if you have…

  • Excellent writing and math skills
  • Strong attention to detail
  • Strong organizational skills
  • Ability to conduct critical analysis of situations to determine root cause of deviations
  • Ability to multitask and adapt to an evolving work environment

Why you’ll love working at Aurora

  • Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! You will be empowered to achieve work-life balance with flexible hours, remote work options, meeting-free-Friday-afternoons and more!
  • Total Rewards: we will motivate you to go above and beyond with a competitive salary, professional development opportunities, company SWAG, team activities and modern technology.
  • Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with cannabis.

Next steps
Apply today by submitting your resume through our website. You can expect your application to be reviewed by our Talent Acquisition Team and we will contact you if we see a fit via email.Think you’re the ideal candidate but you don’t meet all the requirements? Apply anyways. We would love to review your application to see if you’re the right fit or find you an alternative opportunity. Not the role for you? Share this posting with your network while subscribing to our to learn more about upcoming opportunities (hot tip: if you are an Aurora employee, take advantage of the employee referral program by sharing this posting with someone in your network! If they are the successful candidate, you may be eligible for a bonus!).Diversity and inclusion
At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know!#LI-REMOTE#LI-MC1

Deloitte – Risk & Compliance Sr. Consultant, Deloitte Global Audit & Assurance (Secondment/FTC 12-24 months) – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $69000 – 114000 per year

Job date: Sun, 06 Apr 2025 04:27:23 GMT

Job description: Job Type: DTTL – Secondment
Work Model: Remote
Reference code: 127447
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Edmonton, AB; Kitchener, ON; Ottawa, ON; Vancouver, BCOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.

  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?As a Technology Controls – Risk & Compliance Senior Consultant, you will be responsible for driving the day-to-day Technology Controls activities to effectively identify regulatory, legal, privacy and other compliance risk exposures. This position plays a crucial role in ensuring quality, data protection and security matters related to our innovative audit products and solutions, environments, and frameworks, throughout the software development lifecycle (SDLC). This exciting and challenging role invites you to drive quality as part of the SDLC process and ideate ways to creatively solve challenges around legal, risk, regulatory and privacy matters.This role will utilize established risk and control frameworks to ensure that development, hosting, deployment and other risk decisions around our audit products and solutions comply with existing firm policies, professional standards, laws and regulations, and other internal and external requirements. You will collaborate with various stakeholders, including product owners, technology leaders, data scientists, Global A&A risk, regulatory and privacy teams, among others. Your responsibilities will include assisting other Technology Controls team members with reviewing functional and nonfunctional requirements (i.e., user stories and acceptance criteria), identifying technology risks and associated mitigations, reviewing test plans and test scripts to ensure alignment with user stories and controls requirements, review testing results, and project management and reporting.Join our team of insightful professionals that apply a streamlined, intelligent approach to auditing, enabled by innovative, generative AI driven tools and technologies. At Deloitte, we prioritize quality and continuous improvement, driving greater value for our clients.Responsibilities:

  • Drive quality as part of the SDLC, focusing on quality, data protection and security matters related to our generative AI driven products and solutions
  • Utilize established risk and control frameworks to ensure compliance with firm policies, professional standards, laws, and regulations
  • Collaborate with internal and external stakeholders to understand their roles and responsibilities in the overall IT control structure
  • Assist in reviewing functional and nonfunctional requirements to identify technology risks, identify associated mitigations
  • Perform initial product risk assessments, applying the firm’s risk framework, challenging assumptions throughout the SDLC
  • Review test plans and test scripts to ensure alignment with functional requirements and review testing results

About the teamGlobal Audit & Assurance delivers a strong foundation of audit practices for Deloitte around the world. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.Enough about us, let’s talk about you

  • Bachelor’s degree in Accounting, Accounting Information Systems, or other related degrees
  • Minimum 2 years of experience in Audit or Risk Assurance (preferably with experience working on large and medium-size audits performed in accordance with the PCAOB standards)
  • Internal controls and audit knowledge and prior experience reviewing and/or establishing business processes and controls in large public companies subject to PCAOB standards
  • Experience with establishing and/or reviewing controls over accuracy and completeness of key business reports
  • Ability to apply concepts of risk assessment and professional skepticism
  • Familiarity with data analytics and/or technology fueled by machine learning/AI
  • Strong project management skills to keep multiple projects organized and deliver results under tight, demanding deadlines for a high-volume of products and releases while maintaining high-quality and precision

Total RewardsThe salary range for this position is $69,000 – $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Deloitte – Risk & Compliance Sr. Consultant, Deloitte Global Audit & Assurance (Secondment/FTC 12-24 months) – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $69000 – 114000 per year

Job date: Sun, 06 Apr 2025 22:12:51 GMT

Job description: Job Type: DTTL – Secondment
Work Model: Remote
Reference code: 127447
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Edmonton, AB; Kitchener, ON; Ottawa, ON; Vancouver, BCOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.

  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?As a Technology Controls – Risk & Compliance Senior Consultant, you will be responsible for driving the day-to-day Technology Controls activities to effectively identify regulatory, legal, privacy and other compliance risk exposures. This position plays a crucial role in ensuring quality, data protection and security matters related to our innovative audit products and solutions, environments, and frameworks, throughout the software development lifecycle (SDLC). This exciting and challenging role invites you to drive quality as part of the SDLC process and ideate ways to creatively solve challenges around legal, risk, regulatory and privacy matters.This role will utilize established risk and control frameworks to ensure that development, hosting, deployment and other risk decisions around our audit products and solutions comply with existing firm policies, professional standards, laws and regulations, and other internal and external requirements. You will collaborate with various stakeholders, including product owners, technology leaders, data scientists, Global A&A risk, regulatory and privacy teams, among others. Your responsibilities will include assisting other Technology Controls team members with reviewing functional and nonfunctional requirements (i.e., user stories and acceptance criteria), identifying technology risks and associated mitigations, reviewing test plans and test scripts to ensure alignment with user stories and controls requirements, review testing results, and project management and reporting.Join our team of insightful professionals that apply a streamlined, intelligent approach to auditing, enabled by innovative, generative AI driven tools and technologies. At Deloitte, we prioritize quality and continuous improvement, driving greater value for our clients.Responsibilities:

  • Drive quality as part of the SDLC, focusing on quality, data protection and security matters related to our generative AI driven products and solutions
  • Utilize established risk and control frameworks to ensure compliance with firm policies, professional standards, laws, and regulations
  • Collaborate with internal and external stakeholders to understand their roles and responsibilities in the overall IT control structure
  • Assist in reviewing functional and nonfunctional requirements to identify technology risks, identify associated mitigations
  • Perform initial product risk assessments, applying the firm’s risk framework, challenging assumptions throughout the SDLC
  • Review test plans and test scripts to ensure alignment with functional requirements and review testing results

About the teamGlobal Audit & Assurance delivers a strong foundation of audit practices for Deloitte around the world. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.Enough about us, let’s talk about you

  • Bachelor’s degree in Accounting, Accounting Information Systems, or other related degrees
  • Minimum 2 years of experience in Audit or Risk Assurance (preferably with experience working on large and medium-size audits performed in accordance with the PCAOB standards)
  • Internal controls and audit knowledge and prior experience reviewing and/or establishing business processes and controls in large public companies subject to PCAOB standards
  • Experience with establishing and/or reviewing controls over accuracy and completeness of key business reports
  • Ability to apply concepts of risk assessment and professional skepticism
  • Familiarity with data analytics and/or technology fueled by machine learning/AI
  • Strong project management skills to keep multiple projects organized and deliver results under tight, demanding deadlines for a high-volume of products and releases while maintaining high-quality and precision

Total RewardsThe salary range for this position is $69,000 – $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

Meridian Credit Union – Quality Assurance Analyst – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Sun, 06 Apr 2025 05:19:25 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our story here:The role:The Quality Assurance (QA) Analyst participates in the test execution of software applications. The QA Analyst verifies that applications function according to requirements. In this role, you will review requirements for changes to applications; create test plans and test scripts; execute tests manually and/or using automated testing tool; and log and manage defects in the defect tracking tool.Key Responsibilities:Management and Decision Making

  • Participate in the defined Quality Assurance processes to ensure all standards are met
  • Contribute to decision making based on the defect reporting and overall quality standards
  • Analyze all test results and determine when to escalate issues to a Team lead or QA Manager

Service

  • Participate in the creation of QA test strategies and plans
  • Participate in the creation of test cases and scripts
  • Participate in the setup and maintenance of QA Test Environments
  • Perform post implementation testing as required
  • Participate in walkthrough, project and implementation meetings for all items worked on
  • Analyze functional specs for completeness and testability
  • Analyze test output, identify discrepancies and clearly document defects

Communications

  • Collaborate with other areas within IT to identify and improve testing processes, tools and approaches
  • Effectively communicate test results, defects and progress updates to team members and management
  • Actively engage in team discussions to provide constructive feedback to improve the overall quality of the application/software
  • Resolve issues and escalate to others as appropriate
  • Liaise extensively with internal clients and IT team members (Developers, BA’s and QA’s)
  • Ability to explain testing methodology, processes, tools, templates, environment & concepts to team members

Impact

  • Responsible for testing applications thoroughly to ensure that the risk of promoting changes to production are minimized
  • Responsible for running automated regression and data seeding with the QA tools provided
  • Responsible for keeping test data up to date for automated testing of applications in test
  • Accountable for coordinating and testing small to medium sized work items and projects
  • Responsible for ensuring quality code is implemented to our Production system
  • Responsible for ensuring QA systems are available and meet the needs of QA staff
  • Identify and report critical issues that impact user experience or compromise system functionality

Knowledge, Skills and Abilities

  • SDLC & QA methodologies expertise
  • Keen attention to detail
  • Write test strategies and test plans that document testing approach to include: number/type of test cycles required, existing test scripts to use/update, new test scripts to write, environment requirements, and backend system testing
  • Black-box testing
  • Perform scheduled, functional testing, integration & regression testing.
  • Interacting with relational databases to create and validate test data results
  • Skills in designing and executing technical validation scripts to validate data flows across systems
  • Solid understanding of the System Development Life Cycle
  • Clear understanding of testing methodologies

Education, Designations, Training, and Experience

  • 3+ years of experience in a Quality Assurance Analyst or Quality Assurance Development (QDP) role
  • Demonstrated ability to work under minimal supervision
  • ISTQB certified
  • Demonstrated ability using SQL including database restoration, writing and executing scripts

Office Location: hybrid in either Toronto OR St. Catharines Corporate OfficeMeridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

BMO Financial Group – Quality Assurance Analyst, Summer 2025 (Co-op/Internship) – 4 Months – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $49000 – 90800 per year

Job date: Tue, 01 Apr 2025 23:04:39 GMT

Job description: enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Student… to testing, including business requirements and functional and design specifications, to provide input to the project team on the…

Students enrolled in an academic program who are returning to their studies may be eligible for Co-op/Internship opportunities. They will be involved in various aspects of testing, including business requirements and design specifications, to provide input to the project team.

Quality Assurance Software Tester – Provincial Health Services Authority – Vancouver, BC

Company: Provincial Health Services Authority

Location: Vancouver, BC

Job description: integration testing, recording results and communicating with the QA Lead and/or Project Manager on testing progress. Participate… QA/Test Lead work with the project team to review technical requirements, define test plans, test cases, plan execution…
This content discusses the importance of integration testing in software development, including recording results and communicating with the QA Lead or Project Manager. It also emphasizes the collaboration between QA/Test Lead and the project team in reviewing technical requirements, defining test plans, and executing testing.
Job Description

We are seeking a diligent and experienced Account Manager to join our dynamic team. The ideal candidate will be responsible for building and maintaining relationships with key clients in order to drive business growth. The Account Manager will work closely with the sales and customer service teams to ensure customer satisfaction and long-term success.

Responsibilities:
– Develop and maintain relationships with key clients
– Identify opportunities for upselling and cross-selling
– Collaborate with internal teams to meet client needs
– Monitor sales metrics and prepare reports
– Address client concerns and resolve issues in a timely manner

Qualifications:
– Bachelor’s degree in Business Administration or related field
– Proven experience in account management or sales
– Strong communication and negotiation skills
– Ability to prioritize and manage multiple tasks
– Proficiency in Microsoft Office Suite

If you are a motivated individual with a passion for client relationships, we would love to hear from you. Apply today to join our team!

Expected salary: $30 – 41 per hour

Job date: Sun, 30 Mar 2025 01:32:29 GMT

DXC Technology – Agent de service à la clientèle bilingue en assurance vie – CANADA – Toronto, ON

Company: DXC Technology

Location: Toronto, ON

Expected salary:

Job date: Thu, 27 Mar 2025 02:56:22 GMT

Job description: Job Description:Fonctions essentielles de l’emploiFournir des informations sur les titulaires de polices et les produits aux clients et aux conseillersDocumenter les problèmes et répondre aux demandes en déterminant les actions appropriées afin de résoudre les situationsAssurer le suivi des clients dans le respect des normes de service établiesTenir à jour les dossiers de service Veiller à ce que les normes de service soient maintenues ou dépasséesParticiper à la recommandation d’améliorations du service et des procéduresTraiter les transactions non financières lorsque cela est nécessaireQualifications de baseDiplôme d’études secondaires ou G.E.D.1 à 2 ans d’expérience d’assistance à la clientèleSolides compétences en matière de communication et capacité à mener plusieurs tâches de frontExcellentes compétences en matière de communication orale et écrite en anglais et en français; maîtrise de l’anglais et du français à l’écrit et à l’oralAttitude positive, orientée vers le service, avec un engagement à offrir un service de qualité supérieure La connaissance du secteur de l’assurance-vie est un atout, mais elle n’est pas obligatoire (nous sommes prêts à prendre en considération les personnes qui découvrent le secteur) Il s’agit d’un poste à distance;Autres qualificationsCompétences en affaires et en résolution de problèmes analytiquesCompétences en communicationCapacité à travailler de façon autonomeCapacité de suivre les instructions orales et écritesUne expérience en assurance-vie est préférableL’administration des polices d’assurance-vie est privilégiéeEnvironnement de travailUn environnement de bureau à domicile est nécessairePeut nécessiter un travail par quartsCe poste est entièrement à distance et au Canada seulementDoit détenir un permis de travail canadien valide durée indéfinieHeures d’ouverture du centre d’appels : de 8 h à 19 h, heure normale de l’Est, du lundi au vendrediHoraires de travail hebdomadaires. Les horaires sont affichés 4 semaines à l’avance. Heures de début : 8 h, 8 h 30, 9 h, 9 h 30, 10 h et 10 h 30Essential Job FunctionsProvide policyholder and product information to clients and advisorsDocument issues and respond to requests by determining appropriate action in order to resolve situationsFollow up with clients within established service standardsMaintain service recordsEnsure service standards are maintained or excelledParticipate in recommending improvements to service and proceduresProcess non-financial transactions when necessaryMandatory QualificationsHigh school diploma or G.E.D.1-2 years of client service experienceStrong communication skills and ability to multi-taskExcellent verbal and written English communication skillsFluency in written and verbal French communication skillsPositive, service-oriented attitude with a commitment to offering superior serviceKnowledge of the life insurance industry is an asset; however, not required (we are willing to consider those new to the industry)Other QualificationsBusiness and analytical problem solving skillsCommunication skillsAbility to work independentlyAbility to follow oral and written directionsLife Insurance experience is preferredLife Insurance policy administration is preferredWork EnvironmentHome office environment is requiredMay require shift workThis position is fully remote and within Canada onlyYou must be legally eligible to work in Canada without requiring sponsorship now or in the futureCall center hours of operation: 8am to 7pm, Easter Standard Time, Monday through FridayWeekly rotational shifts. Schedules get posted 4 weeks in advanced. 8; 8:30; 9; 9:30; 10; 10: 30 am start timesDXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail .Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .

ArcelorMittal – Internal Auditor / Senior Internal Auditor, Global Assurance – Hamilton, ON

Company: ArcelorMittal

Location: Hamilton, ON

Expected salary:

Job date: Fri, 21 Mar 2025 07:35:56 GMT

Job description: Requisition ID: 30921Note: This job posting is to fill an existing vacancy.Do you want to work at one of Hamilton-Niagara’s Top Employers and a Canada’s Top Employer for Young People? We’re looking for people who are driven by excellence to work with innovative technology to create the material tomorrow’s world will be made of.At ArcelorMittal Dofasco, we play a key role in North America’s advanced manufacturing supply chain working with the top automotive, energy, packaging, and construction brands to develop lighter, stronger and more sustainable steel products – from cans to cars.We are embarking on a plan to transform our steelmaking production methods to significantly reduce greenhouse gas emissions in the short term, with the goal of achieving net zero by 2050. Our dedication to revolutionizing steelmaking as part of the climate change solution reinforces our status as a leader in North America.ArcelorMittal Dofasco is Hamilton’s largest private sector employer with more than 4,500 employees, shipping 4.5 million net tons of high quality flat carbon steel annually. Our iconic tagline “Our Product is Steel. Our Strength is People.” is a true expression of our belief that our people are our competitive advantage.ArcelorMittal DofascoFinancial Department – Global AssuranceInternal Auditor / Senior Internal Auditor(Permanent Position)Overall Responsibility:The Senior Internal Auditor will manage significant parts of the overall audit (from the planning phase to the completion of the audit and the closing meeting) under the responsibility of the Global Assurance Manager or Supervisor. The projects are to be performed as per the Methodology and in conformance with the IIA standards. The Senior Internal Auditor will perform SOx tests under the responsibility of the Global Assurance Manager or Supervisor. This will also mean increased responsibility regarding the development of risk assessments and the risk-based audit plan, as well as knowledge sharing, regarding less experienced auditors on the team. As approved by their leader, the senior auditor will participate in special projects (e.g., digitalization projects, fraud investigations etc.) and assignments in other ArcelorMittal units.Perimeter of influence: ArcelorMittal segments / sites, including subsidiaries and when applicable joint ventures in the assigned region.The Global Assurance Senior Internal Auditor reports to the Global Assurance Manager or Supervisor for an assigned region.Accountabilities:Participate in the risk assessment process under the direction of the Global Assurance Manager or Supervisor for identifying projects for inclusion in the risk-based audit plan and for SOx planning purposes.Perform projects (internal audits, advisory services, agile reviews) in the risk-based plan under the direction of the Global Assurance Manager and/or Supervisor. This will particularly include:Comply with methodology, IIA Standards and documentation requirements in performing projects.Participate in the planning for a project.Gain an understanding and document controls in the project scope through walk-throughs and flowcharts or narratives.Test design adequacy and effectiveness of controls.Identify and recommend improvements in internal controls and value addition opportunities.Participate in the discussion of the results of the testing and the recommendations raised with the process owners/managersParticipate in the writing of the draft audit report.Participate in the periodic follow-ups of recommendations.Identify cost recoveries and value additions.Perform SOx compliance testing under the direction of the Global Assurance Manager or Supervisor.Perform special assignments at the request of the Region Head.Use data analytic procedures in assessing risks and testing to improve the extent and effectiveness in testing controls and increase the testing coverage in searching for any errors or unusual transactions.Keep up with emerging technologies and provide suggestions to N+1 for integrating such technologies into Audit, and SOx activities in assigned region.Develop and maintain effective working relationships with management in assigned region to:Facilitate the resolution of conflicts between the region team and management if necessary.To provide management with feedback on Global Assurance and company matters.Develop and maintain a broad internal and external network.Qualifications:University degree in Accountancy / Economics / Business Administration / Engineering / Computer Science /Law.Professional Qualifications (Chartered Accountant, CPA, CIA, CISA) or other professional qualification (Engineering, PhD., Legal) is required.Minimum of 3 years’ internal audit experience or statutory audits with one of the Big 4.Skills:Excellent verbal and written (e.g., report writing) skills are required.Excellent interpersonal skills are required.Excellent presentation skills are required.Excellent organizational and time-management skills are required.Excellent SAP skills are required.Knowledge:Advanced knowledge of accounting/finance principles and computer systems is required.Advanced knowledge of orientation to risk and control principles is required.Advanced knowledge of audit-related administrative processes, procedures and techniques is required.Advanced understanding and orientation to process management and improvement is required.Intermediate to Advanced understanding of the steel industry.Work Environment:Office environment with plant exposure on various projects. Travel to the joint venture and subsidiary locations for stays generally in the range of 1 week.This position is currently eligible for remote work in accordance with our Flexible Work Options Policy.Hours of Work:Days, Monday to Friday with extended hours as required to meet project deadlines or resulting from periods of peak workloads.Total Rewards at ArcelorMittal Dofasco

  • We provide employees with a market competitive total compensation package. Our promise is to provide superior pay for superior performance, accompanied by comprehensive health and wellness, pension, vacation and related programs.
  • Competitive hourly rates and shift premium
  • On your first day you will immediately be eligible for:
  • Bonus paid quarterly based on Company performance on key goals. Your bonus target will be 10% or 15% of base salary earnings.
  • Company paid Defined Contribution Pension Plan. No employee contribution required. With employer contributions between 5 and 10%.
  • Competitive vacation allowances
  • Group Benefits with no health and dental premiums.
  • For health and dental claims you only pay amounts above the maximums the plan pays.
  • Life insurance premiums are shared with the company.

After two years of permanent company service you will participate in our Profit Sharing, where all permanent employees share equally in allocation of profits.Other immediate benefits include:

  • Competitive vacation entitlements
  • PPE and workwear provided at no cost (if required)
  • Wellness and Employee Assistance Programs
  • Free access to three onsite fitness centers and our 70-acre recreation park with multiple arenas, fields and organized sports for you and your family

We would like to thank all those who apply in advance since only applicants selected to complete an online assessment will be contacted.ArcelorMittal Dofasco is an equal opportunity employer and encourages all qualified candidates to apply and we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.