Company: Jenny Bird
Location: Toronto, ON
Expected salary:
Job date: Sun, 27 Apr 2025 05:25:01 GMT
Job description: Director of Ecommerce (14 Month Contract, Maternity Leave)JENNY BIRD is a leading jewelry and lifestyle brand known for its lightweight, statement jewlery. We are on a mission to uplift and inspire through thoughtful creation. As a fast moving business with direct-to-consumer, wholesale, and major department store channels, we keep customer experience at the core. We value our partnerships and are committed to strengthening our relationships with boutiques and major retailers. Inspired by our customers, we consciously strategize how we can exceed our five star shopping experience.The Opportunity:We are looking for a The Director of Ecommerce to join our team for a 14 month, Maternity Leave contract. As the Director of Ecommerce you will own and drive the ecommerce strategy. Reporting to the Chief Brand Officer and working closely with cross-functional teams, you will develop and implement innovative yet conscious ecommerce strategies, ensuring alignment with the brand and business goals. You will both manage a team and roll up your sleeves, to deliver engaging user and customer experiences that increase conversion and grow ecommerce revenue. You are results-driven and keen to make a big impact in an ever-evolving environment with limitless possibilities and creativity at the forefront.Key responsibilities of the role include, but are not limited to:
- Plan and drive forward the ecommerce department plan and all projects resulting in revenue growth
- Identify, develop and execute on initiatives that contribute to short- and long-term growth of online sales channels, including website and mobile app
- Evaluate the conversion funnel and continuously monitor KPIs to identify optimization needs and deploy a test and learn strategy, experimenting with new tools and tactics to improve performance
- Lead and develop the ecommerce team including full-time direct reports and part-time contractors handling site and app management, merchandising, UX/UI design, development, SEO, analytics and compliance
- Collaborate with department leads and cross-functional teams to ensure alignment across ecommerce and broader business initiatives, and product and marketing support
- Work closely with the creative services team and copy team on the creation of engaging content that contributes to digital brand storytelling, elevates the online shopping experience and drives conversion
- Manage the ecommerce team budget and ensure alignment with strategic pillars and key business initiatives
- Manage existing partner relationships and source new partners that support the ecommerce strategy and drive user engagement and revenue, including partners for AI, A/B testing and mobile app
- Evaluate and improve team and organizational processes that increase efficiency and are set up to scale
What we are looking for:
- 5 to 7 years of experience managing D2C ecommerce
- A bachelor’s degree or other relevant experience
- Strong organizational and project management skills
- Extensive experience working in Shopify Plus and with Shopify applications and integrations
- Demonstrated experience in analyzing market trends, competition and identifying new growth opportunities
- A deep understanding of technology that enables ecommerce operations (ex. ERP, 3PL, WMS). Experience with NetSuite is a bonus.
- Natural leadership abilities to build trust and work effectively within a highly collaborative environment
- Interest in and understanding of the broader digital landscape, with creative ideas about how to establish JENNY BIRD as a leader, and a drive to experiment and execute on ideas
- Proven ability to work well under pressure and adapt quickly to change
The Interview Process:
- Phone screening
- In person interview
- Peer In Person interviews
- Interview a member of the Sr. Leadership team
Perks at JENNY BIRD:
- 3 weeks vacation + 3 float days + Summer Fridays (we close the office early at 1 pm)
- Perks on JENNY BIRD products!
Location:
- We have flexible working arrangements for the team. Currently, our team is working remotely 2-3 days a week and are required to be in the office the other days
- Our office is located at The East Room at 507 King Street East
JENNY BIRD does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email.Powered by JazzHR
Position Summary: Director of Ecommerce (14-Month Contract)
Company: JENNY BIRD
Industry: Jewelry and Lifestyle Brand
Mission: To inspire through thoughtful creation, focusing on customer experience and partnership development.
Role Overview:
The Director of Ecommerce will lead ecommerce strategy for a 14-month maternity leave contract. Reporting to the Chief Brand Officer, you’ll be responsible for driving revenue growth, managing a team, and optimizing customer experiences across digital platforms.
Key Responsibilities:
- Develop and execute ecommerce plans and initiatives.
- Analyze conversion funnels and KPIs, implementing strategies for performance improvement.
- Manage and mentor the ecommerce team, overseeing various functions including UX/UI design and analytics.
- Collaborate with cross-functional teams for cohesive brand alignment.
- Create engaging digital content with the creative services team.
- Oversee budget management and partner relationships to enhance ecommerce strategy.
Qualifications:
- 5-7 years of D2C ecommerce experience.
- Strong project management and organizational skills.
- Expertise in Shopify Plus and ecommerce technologies.
- Proven leadership and adaptability in dynamic environments.
Interview Process:
- Phone & in-person screenings, with peer and senior leadership interviews.
Perks:
- 3 weeks vacation, float days, and Summer Fridays.
- Discounts on JENNY BIRD products.
Location: Flexible working arrangements; office located at 507 King Street East.
Diversity Commitment:
JENNY BIRD promotes equal opportunity and will accommodate accessibility needs during the hiring process.