Canada-Operations Support – Kastech Software Solutions Group – Toronto, ON

Company: Kastech Software Solutions Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 05 Aug 2025 22:16:39 GMT

Job description: with internal stakeholders across ops and marketing teams. BASIC QUALIFICATIONS Bachelor’s degree 1+ years of experience… in CRM, communications, marketing operations or a general operations role Strong written and verbal communication skills…

Summary for Internal Stakeholders

We are looking for candidates with the following qualifications:

  • Education: Bachelor’s degree required.
  • Experience: At least 1 year in CRM, communications, marketing operations, or a general operations role.
  • Skills: Strong written and verbal communication abilities.

This position will bridge operations and marketing teams, enhancing collaboration and efficiency.

Canada-Operations Support – Kastech Software Solutions Group – Toronto, ON

Company: Kastech Software Solutions Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 05 Aug 2025 22:17:03 GMT

Job description: Job Summary:
ABOUT THE ROLE

  • Client is seeking an Operations Coordinator to execute, measure, and improve promotional and CRM campaigns aimed at driving growth for grocery and retail across the platform. This role requires exceptional attention to detail, efficient execution, and robust project management skills to effectively handle multiple simultaneous demand-growth initiatives.
  • The ideal candidate thrives in a dynamic, fast-paced startup environment, has high ownership of their work, embraces a collaborative “all hands on deck” approach, and enjoys managing complex processes.

WHAT YOU’LL DO

  • Build & Execute: Implement promotional and CRM campaigns that enhance visibility and demand for our Grocery, Convenience, Alcohol, and Retail verticals across the US and Canada. Your execution will directly drive growth and consumer engagement. You will be responsible for campaign set-up, content creation, and CRM calendar management.
  • Analyze & Optimize: Measure and analyze campaign performance meticulously. Generate actionable insights to drive impactful improvement.
  • Test & Iterate: Develop and implement experiments, testing new strategies, capturing learnings, and applying improvements for continuous optimization.
  • Collaborate: Work closely with internal stakeholders across ops and marketing teams.

BASIC QUALIFICATIONS

  • Bachelor’s degree
  • 1+ years of experience in CRM, communications, marketing operations or a general operations role
  • Strong written and verbal communication skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Strong bias toward action with a clear focus on simplifying complex processes, driving alignment, and executing effectively under tight deadlines
  • Highly self-motivated, able to work independently, and skilled in organization and time management
  • Detail-oriented, with a demonstrated ability to consistently execute complex tasks with high accuracy

PREFERRED QUALIFICATIONS

  • Previous experience managing digital promotions or CRM campaigns
  • Proficiency in Excel or Google Sheets; familiarity with SQL is highly preferred

Job Summary

Position: Operations Coordinator

Role Overview:
The Operations Coordinator will be responsible for executing, measuring, and enhancing promotional and CRM campaigns to drive growth for grocery and retail sectors. This role demands exceptional attention to detail, strong project management skills, and the ability to manage multiple initiatives simultaneously in a dynamic startup environment.

Key Responsibilities

  • Execution: Implement promotional and CRM campaigns to raise visibility and demand for Grocery, Convenience, Alcohol, and Retail verticals in the US and Canada. Tasks include campaign setup, content creation, and managing the CRM calendar.
  • Analysis: Measure and analyze campaign performance, providing actionable insights for improvement.
  • Optimization: Develop and test new strategies through experiments for continuous enhancement of campaigns.
  • Collaboration: Work with internal teams across operations and marketing.

Basic Qualifications

  • Bachelor’s degree
  • 1+ years of experience in CRM, marketing operations, or general operations
  • Strong communication skills
  • Ability to manage multiple priorities in a fast-paced setting
  • Proactive approach to simplifying processes and effective execution
  • Highly self-motivated with strong organizational skills
  • Detail-oriented with a track record of high accuracy in task execution

Preferred Qualifications

  • Experience managing digital promotions or CRM campaigns
  • Proficiency in Excel or Google Sheets; familiarity with SQL is highly preferred