Company: Telus
Location: Toronto, ON
Expected salary: $89000 – 133000 per year
Job date: Fri, 20 Dec 2024 04:21:52 GMT
Job description: Status: Full-Time (Mat leave coverage)
Location: 333 Bay Street, Toronto, OntarioCreate awesome experiences for our customers.TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage the power of our leading-edge technology and focus on the uniqueness of each individual to create the future of health.
Simply put, our team members across the country are united by their commitment to continuously innovate, make healthcare more accessible, and deliver improved health experiences for everyone.Do you share our passion?Let’s create a healthier future, together!Our team and what we’ll accomplish together:TELUS Health Care Centre is looking for a full time Clinic Manager to support our Bay Street Clinic Care Center. Within this role the Clinic Manager will play a key role in our team environment; primarily accountable and responsible for the entire day to day clinic operations. You’ll help us to evolve by bringing forward ideas that will help us improve efficiency and service delivery for our patients. Establishing a positive, healthy and safe work environment that exudes a passion for wellness and a genuine desire to help others.Here’s how:
- Planning, leading and managing day to day clinic operations
- Monitor revenue and budget forecasting
- Oversees and leads the team providing coaching, development and mentorship
- Performance management responsibilities including motivating leaders to achieve objectives, conducting performance appraisals for managers
- Maintains client services quality assurance (QA), ensuring the THCC standard of service is consistently delivered by monitoring reception, appointment booking, referral processes, correspondence, timely client communications & client survey satisfaction
- Confirming delivery of quality medical care and unparalleled standards of client satisfaction; leading team members effectively; and co-developing and implementing health programs
- Leading the development and implementation of clinical programs using strong collaboration skills and creating team “buy in”
- Supporting the vision, mission, values and strategic objectives of the company through open and transparent communications
What you bring:
- Five (5) plus years of progressive leadership/management experience (relevant experience in healthcare, private clinics, hospitality or other pertinent service industry preferred);
- Experience in project management and program implementation care is preferred;
- Proven leadership skills including: team building, results driven, accountability dexterity, and the strength and aptitude to empower others;
- Responsible and committed to customer satisfaction and quality assurance
- Experience with EMR an asset
- Exceptional presentation, written and verbal communication competence
Education
- Bachelor’s degree in Business Administration, Healthcare Administration or Health Sciences. Relevant graduate degrees are an asset.
Salary Range: $89,000-$133,000Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
TELUS Health is seeking a Clinic Manager for their Bay Street Clinic Care Center in Toronto. The manager will oversee day-to-day operations, lead the team, and implement quality assurance measures. Requirements include leadership experience, a degree in business or healthcare administration, and strong communication skills. The salary range is $89,000-$133,000 with additional benefits such as competitive bonus structures, pension programs, and career growth opportunities. TELUS Health focuses on improving healthcare through technology solutions and values diversity and equitable access to employment opportunities. They require team members in their Health Care Centres to be fully vaccinated for COVID-19. Applicants with disabilities can request accommodation during the recruitment process.