Shift Collab – Senior Marketing Manager – Toronto, ON

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Company: Shift Collab

Location: Toronto, ON

Job description: At Shift Collab, we are on a mission to make a positive impact on people’s lives by facilitating their journey towards better mental health.Reporting to the Chief Marketing Officer, we are seeking a dynamic and strategic Senior Marketing Manager to join our team.As the Senior Marketing Manager, you will have the opportunity to spearhead high-impact marketing initiatives that will amplify our reach, elevate our brand presence, and enhance the effectiveness of our mental health services. Your leadership will be crucial in shaping and executing marketing strategies that resonate with our audience and drive our mission forward.Responsibilities

  • Managing our digital marketing deliverables. Working with the marketing team, you’ll plan, implement, and measure marketing efforts to meet clear KPIs.
  • Oversight of our funnel, with a keen focus on optimizing our conversion to reduce our cost of client acquisition. You will improve our funnels and continually refine our brand touchpoints to maximize our organic, referral, and paid reach.
  • Managing our print and direct mail marketing deliverables. In our world, referrals from doctors and healthcare providers are a major priority, which means developing compelling print tools and resources to streamline referral pathways.
  • Managing our brand partnerships with organizations, influencers, and UGC makers to extend our reach, educate their audiences on therapy, and position Shift Collab as the brand of choice for discerning Canadians.
  • Managing our social and content marketing. You will oversee the creation, editing, and optimization of high-quality content across various channels, including therapist content, blog posts, social media updates, email newsletters, whitepapers, and more. You will exercise an editorial eye to create and manage our social and content calendar.
  • Day-to-day ownership of relationships with external vendors for ad management, web development, public relations, and more, and ensuring that each group is working in lockstep.
  • Working with our clinical team, ensuring our therapist marketing collateral (photos, videos, and written assets) is top-notch, on-brand, and will resonate with our target audience.

Ideal Candidate Profile

  • Have at least 7+ years of progressive experience in marketing roles in B2C high-growth companies, including a solid tenure as Marketing Manager or Senior Marketing Manager in your previous role. In other words, this is not a role for a new Marketing Manager.
  • Thrive as part of a fast-paced, growth-oriented team that’s motivated by a shared mission and desire to do the best work of their careers.
  • Equally enjoy rolling up your sleeves to do the work yourself, as well as managing others on how to do it.
  • Excel working cross-functionally with different teams, including our clinical and customer service teams, to ensure we are translating new services and policies across our marketing assets.
  • Are comfortable with a sophisticated marketing tech stack, including tools such as HubSpot, Webflow, Ahrefs, Zapier, Canva, Riverside, HotJar, and more.
  • Are naturally inclined to develop and capture processes, seek efficiencies, and use data to make informed decisions.
  • Experience in working with external agencies and contractors that contribute to a well-organized marketing team, all while managing multiple deliverables.

Requirements

  • 7+ years of experience in progressive marketing roles.
  • Experience managing small teams made up of employees and contractors.
  • Proven ability to manage and deliver on projects with overlapping timelines and at a high level of excellence.
  • Strong communication, relationship-building, and problem-solving skills.
  • While this role is remote, you must be located within two hours of Toronto for meetings and events.

Benefits

  • Competitive salary ranging from $90,000 to $110,000 plus bonus potential.
  • Remote first, with quarterly in-person team meetings and additional events in Toronto.
  • Health, dental, and vision benefits.
  • Wellness days in addition to vacation and your birthday off.
  • Volunteer days to give back to a cause of your choice.

Shift Collab is seeking a Senior Marketing Manager to join their team and help amplify their reach, elevate their brand presence, and enhance their mental health services. The ideal candidate will have at least 7+ years of marketing experience in high-growth companies and be comfortable working with a sophisticated marketing tech stack. Responsibilities include managing digital marketing, optimizing conversion rates, overseeing print and direct mail marketing, managing brand partnerships, and overseeing social and content marketing. The role is remote but requires being within two hours of Toronto for meetings and events, with a competitive salary, benefits, and additional perks offered.
Job Description:

We are looking for a dynamic and energetic Sales Executive to join our team. In this role, you will be responsible for finding and contacting potential clients, presenting our products and services, and closing deals to meet sales targets. The ideal candidate will have excellent communication and negotiation skills, a strong understanding of sales processes, and a proven track record of successfully meeting and exceeding sales targets.

Key responsibilities:

– Prospecting and generating new leads through networking and cold calling
– Presenting our products and services to potential clients
– Negotiating and closing deals to meet sales targets
– Building strong relationships with clients to ensure customer satisfaction and retention
– Keeping up to date with industry trends and competitor activities
– Collaborating with the sales team to achieve overall sales goals

Requirements:

– Proven experience in sales, with a track record of meeting and exceeding sales targets
– Excellent communication and negotiation skills
– Strong understanding of sales processes and techniques
– Ability to work independently and as part of a team
– Highly motivated and target-driven
– Bachelor’s degree in Business Administration or related field preferred

If you are a results-oriented and driven individual with a passion for sales, we would love to hear from you. Apply now to join our growing team!

Expected salary: $90000 – 110000 per year

Job date: Sat, 18 May 2024 22:13:26 GMT

Shift Collab – Digital Marketing Coordinator (Intern) – Toronto, ON

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Company: Shift Collab

Location: Toronto, ON

Job description: At Shift Collab, we are on a mission to build Canada’s leading boutique therapy brand – one session at a time.Founded in 2016, we are a virtual company headquartered in Toronto with over 100 therapists and 15 operations staff, delivering nearly 50,000 therapy sessions each year to Canadians. The Toronto Star awarded us the Readers’ Choice Award for Best Therapy Practice in 2021 and 2023; we were named Tech4SickKids’ Most Philanthropic Start-Up in 2023; and we are regularly featured on podcasts and in the national media.What You’ll Be Responsible ForAs our Digital Marketing Coordinator, you’ll be responsible for building brand presence and trust with our community through content ideas, writing, design, engagement, and events.With a flair for design, exceptional copywriting, a keen interest in marketing automation, and a hunger to make the most of our social channels, you will support us in implementing our email and social marketing efforts and take responsibility for gathering relevant analytics and performance metrics to help us grow, test, learn, and evolve our marketing game.What Your Day Will Look LikeB2C Marketing

  • Plan and post social media content in order to grow our following among our target audience
  • Edit and publish long-form written content, such as blog posts and newsletters
  • Support the continuous advancement of email features, process improvements, and automation capabilities to optimize the consumer experience and workflows
  • Support in the planning, development, and execution of marketing campaigns across a number of channels, such as paid media, printed media, website and organic social media
  • Support internal and external online and in-person community events, whether it’s a private event in downtown Toronto, a virtual workshop for lead acquisition, or a series of Instagram Lives during awareness weeks

Research & Analytics

  • Leveraging analytics and competitive analysis to improve marketing strategies
  • Supporting the optimization of marketing channels and ROI
  • Track, measure, and report key trends and conversations, including emerging topics, competitive activity, industry news, and other topics, across all platforms

What You Will Learn

  • Strong marketing and customer service skills, including active listening, problem-solving and time management
  • How to effectively manage a number of social media platforms and create content
  • Key design skills in Canva for platforms such as our website, newsletters, and presentations
  • How to communicate clearly in our brand tone and voice
  • The ability to identify and track relevant metrics, including engagement benchmarks, growth, paid and organic traffic, and more
  • How to analyze the performance of marketing campaigns across platforms such as our website and social media channels

Requirements

  • You’re pursuing a degree or certificate in marketing, media, or business, or have just graduated
  • High proficiency in using Instagram, TikTok, and Linkedin, including an understanding of the different features, audience demographics, and best practices for each platform is crucial
  • Proven experience in graphic design, video editing, and writing engaging captions. Familiarity with tools like Canva, Riverside, Invideo, and creative software is a plus
  • Excellent written and verbal communication skills, including the ability to write within a brand voice
  • We are a virtual company, which means that you need a private workspace in your home to work comfortably
  • Since this role is made possible through the Canada Summer Jobs Grant, we require the candidate to be no older than 30 years of age at the start of employment and be legally entitled to work in Canada

Pay and Duration

  • The internship is expected to last for 8 weeks, with the possibility of extension based on performance and business needs.
  • $24.00 per hour
  • Remote first (there may be occasional in-person team meetings and events in the GTHA)

If you’re interested in this internship, please send your resume and a brief cover letter highlighting your relevant experience and why they are interested in this internship opportunity. Please also include any portfolio samples or links to relevant work, if applicable.
Shift Collab is a virtual therapy company based in Toronto, with over 100 therapists and 15 operations staff. They are looking for a Digital Marketing Coordinator to help build their brand presence and engage with their community through various marketing efforts. The role involves creating social media content, blog posts, newsletters, and supporting marketing campaigns. The ideal candidate should have a degree or certificate in marketing, media, or business, and be proficient in using Instagram, TikTok, and LinkedIn. The internship will last for 8 weeks, with the possibility of extension, and pays $24.00 per hour. Interested candidates can apply by sending their resume, cover letter, and relevant work samples.
Job Description

We are seeking a skilled administrative assistant to join our team! In this role, you will provide administrative support to ensure efficient operation of the office. Your responsibilities will include answering and directing phone calls, organizing and scheduling appointments, and maintaining contact lists. Additionally, you will be responsible for producing and distributing correspondence, memos, and forms. The ideal candidate will have excellent organizational and communication skills, as well as the ability to work independently and prioritize tasks effectively. If you are a detail-oriented professional looking for a rewarding career in a fast-paced environment, we encourage you to apply!

Responsibilities:
– Answer and direct phone calls
– Organize and schedule appointments
– Maintain contact lists
– Produce and distribute correspondence, memos, and forms
– Assist in the preparation of regularly scheduled reports
– Develop and maintain a filing system
– Update and maintain office policies and procedures
– Order office supplies and research new deals and suppliers
– Maintain contact with clients
– Provide general support to visitors
– Act as the point of contact for internal and external clients

Qualifications:
– Proven experience as an administrative assistant or office admin assistant
– Knowledge of office management systems and procedures
– Excellent time management skills and ability to multi-task and prioritize work
– Attention to detail and problem solving skills
– Excellent written and verbal communication skills
– Strong organizational and planning skills
– Proficient in MS Office
– High school diploma or equivalent

If you meet the qualifications and are looking for a challenging and rewarding role, apply now!

Expected salary: $24 per hour

Job date: Sat, 04 May 2024 22:19:05 GMT

Clinical Manager – Shift Collab – Toronto, ON

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Company: Shift Collab

Location: Toronto, ON

Job description: At Shift Collab, we’re on a mission to make a positive impact on people’s lives by facilitating their journey towards better mental health one session at a time.
We specialize in delivering top-tier mental health services through a dedicated team of over 100 Social Workers and Psychotherapists, committed to providing exceptional care to our clients.
As the Clinical Manager, you will play a crucial role in supporting the day-to-day clinical operations and team management of our therapists. Reporting to the Clinical Director, this position requires a strategic and empathetic leader. Your responsibilities will include effectively managing a diverse team of clinicians, driving operational excellence, and ensuring high-quality service delivery in line with our company’s vision and values.
In the past year alone, our therapists successfully conducted over 41,000 sessions for Canadians, significantly enhancing mental health across the country. If you are a compassionate and forward-thinking leader who is dedicated to making a difference in the field of mental health, we invite you to join our team. Together, let’s continue to elevate the standard of care and positively impact the lives of those we serve.
Responsibilities

  • Supervise and support a team of clinicians, providing guidance, mentorship, and resources to ensure professional growth and engagement
  • Collaborate with the Clinical Director in executing strategic planning and service delivery improvements, aligning with the company’s long-term vision
  • Manage caseload optimization and therapist performance reviews to ensure efficiency and quality in service provision
  • Oversee clinical resourcing, recruitment efforts, and identify opportunities for growth and enhancement of clinical offerings
  • Develop, implement, and manage clinical systems, procedures, and compliance measures to meet regulatory standards
  • Facilitate clinical supervision and professional development initiatives, including internship programs and training
  • Cultivate key relationships with community partners and stakeholders to strengthen our network and referral base
  • Address legal, privacy concerns, and regulatory compliance

Requirements

  • Master’s degree in social work, psychology, counseling, or related field
  • Registration in good standing with a recognized provincial regulatory body
  • A minimum of five years’ experience in a clinical setting, with at least two years in a supervisory or managerial role
  • Exceptional communication, interpersonal, and leadership skills
  • Proficient in technology and practice management software (e.g., Zoom, Google Workspace, Jane, etc.)
  • Fulfill requirements for the Clinical Supervisor designation with the CRPO

Benefits

  • Competitive salary ranging from $85,000-$100,000
  • Remote first, with occasional in-person team meetings in Toronto
  • Health, dental, and vision benefits
  • Wellness days in addition to vacation and your birthday off
  • Volunteer days to give back to a cause of your choice

We’re excited to welcome dedicated individuals who are passionate about mental health and ready to make a meaningful impact.
Shift Collab is a mental health services provider with a team of over 100 Social Workers and Psychotherapists who are committed to improving the mental health of Canadians. They are currently looking for a Clinical Manager to support the day-to-day clinical operations and team management of their therapists. The responsibilities of the role include supervising and supporting the team of clinicians, collaborating on strategic planning and service delivery improvements, managing caseload optimization and therapist performance reviews, overseeing clinical resourcing and recruitment, implementing and managing clinical systems and compliance measures, facilitating clinical supervision and professional development initiatives, and cultivating key relationships with community partners and stakeholders. The requirements for the position include a master’s degree in a related field, registration in good standing with a recognized provincial regulatory body, at least five years of clinical experience with two years in a supervisory or managerial role, exceptional communication, interpersonal, and leadership skills, proficiency in technology and practice management software, and fulfillment of requirements for the Clinical Supervisor designation with the CRPO. The benefits of the role include a competitive salary, remote work with occasional in-person team meetings in Toronto, health, dental, and vision benefits, wellness days, vacation, and volunteer days. Shift Collab is looking for individuals who are passionate about mental health and ready to make a meaningful impact.
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Expected salary: $85000 – 100000 per year

Job date: Thu, 01 Feb 2024 23:34:21 GMT

Cisco Systems – Collab Renewals Specialist – Toronto, ON

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Company: Cisco Systems

Location: Toronto, ON

Job description: Cisco is looking for a Collaboration Renewals Specialist to join our Collaboration Renewals Sales team. The team forms part of the Customer Success Sales organization which is one of Cisco’s fastest growing sales teams and is a talent engine for Cisco Sales with diverse and motivated teams that consistently delivering profitable growth.
What you’ll do
A Renewals Specialist for the Collaboration portfolio of Software technologies is an exciting role, where the ability to collaborate is at its core and no two days are the same.
As the lead specialist for your region you will be responsible for driving growth in renewals sales and crafting a successful customer renewal experience. This will be achieved by sharing customer value propositions for Collaboration offers, addressing objections, adoption barriers, competitive risks, and highlighting compelling migration and expansion options. The role requires close collaboration directly with customers, partners and internal team members across sales, engineering and marketing.
The key responsibilities include:

  • Build, develop and execute a sales pipeline based on upcoming renewals for near-term in quarter growth while running the future-term pipeline to work early and ahead of time on key future renewals.
  • A strong sales competence and confidence when communicating the business benefits Collaboration Software provides customers.
  • Educate and excite our Partners and partner teams on the Collaboration Renewals story, drive engagement and understanding of the market and build business development opportunities.
  • Strong data analysis skills, supporting quote creation and closing renewals opportunities for accounts.
  • Lead and build sales opportunities – working closely with Cisco Partners, Solution Specialists, and technical teams to build a renewals strategy for key accounts.
  • Use Salesforce to track current/potential customer interactions and drive progression of opportunities through the sales cycle.

Who you’ll work with:
We serve our customer life-cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions to drive relevant business outcomes. We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better. You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly to respond to market changes and are all highly encouraged to give back to our local communities.
Who you are:

  • Excellent verbal and written communications skills.
  • Orientation to detail.
  • Capable of handling a large volume of accounts, tasks and responsibilities.
  • Strong customer service, listening and presentation skills.
  • Bachelor’s Degree or equivalent Experience.
  • Good to have previous Collaboration experience and working with Salesforce.
  • Self starter and customer focused.

Why Cisco;
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is seeking a Collaboration Renewals Specialist to join their sales team. The role involves driving growth in renewals sales for Collaboration software technologies, as well as collaborating with customers, partners, and internal team members. The ideal candidate will have strong verbal and written communication skills, a detail-oriented approach, a bachelor’s degree or equivalent experience, and experience working with Salesforce. Cisco offers a supportive and inclusive work environment, competitive compensation, and benefits for employees. Sales incentive pay is also offered to employees.
The job description provided on the website is for a “Customer Service Representative” position. The main responsibilities include:

1. Assisting customers with their inquiries and concerns via phone, email, or in person
2. Providing information about products or services offered
3. Processing orders, returns, and exchanges
4. Resolving customer complaints and issues in a professional and timely manner
5. Maintaining customer records and updating databases
6. Collaborating with other team members to ensure customer satisfaction
7. Adhering to company policies and procedures
8. Contributing to a positive and productive work environment

The ideal candidate should have excellent communication and interpersonal skills, be customer-focused, and have the ability to multitask in a fast-paced environment. Previous experience in customer service or a related field is preferred.

Expected salary: $87600 – 154000 per year

Job date: Sat, 03 Feb 2024 23:08:57 GMT