CIBC – Product Manager, Deposit Specialist – Toronto, ON

Company: CIBC

Location: Toronto, ON

Job description: as required. The Product Manager applies professional analytical, communication, and application skills to assist in the execution…. Manager, Wealth Solutions with the implementation of short and long term strategies to meet deposit growth and revenue targets…
The Product Manager uses analytical and communication skills to help the Manager of Wealth Solutions achieve deposit growth and revenue targets through the implementation of strategies.
Job Description

Company Name: Randstad Canada
Job Title: Customer Service Representative
Location: Burnaby, BC
Salary: $18 – $20 per hour
Job Type: Full-time, Contract

Our client, a leading telecommunications company, is looking for a Customer Service Representative to join their team in Burnaby, BC. In this role, you will be responsible for providing excellent customer service to clients, addressing their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Resolve customer issues and escalate complex cases as needed
– Process orders, returns, and exchanges accurately
– Provide product information and assist customers with placing orders
– Maintain a high level of customer satisfaction and meet performance targets
– Collaborate with other departments to ensure a seamless customer experience

Qualifications:
– Previous customer service experience is required
– Excellent communication skills, both verbal and written
– Strong problem-solving skills and attention to detail
– Ability to multitask in a fast-paced environment
– Proficiency in Microsoft Office and CRM software
– Bilingual in English and French is an asset

If you are a customer-oriented individual with a passion for providing top-notch service, we want to hear from you! Apply now to join a dynamic team and advance your career in customer service.

Expected salary:

Job date: Sun, 14 Apr 2024 06:18:54 GMT

Senior Manager, Digital Marketing & Sales, Personal Deposit Accounts

Job title: Senior Manager, Digital Marketing & Sales, Personal Deposit Accounts

Company: Royal Bank of Canada

Job description: What is the opportunity?

As a member of the Digital Marketing & Sales (DM&S) team, you will help deliver platform business strategies across public-facing digital channels for Personal Deposit Accounts (PDA) & the Youth & Young Adult (YYA) segment.

In addition to strategy, design, development and maintenance of the various public-facing digital properties, you will be responsible for working with key stakeholders to identify opportunities to increase retention, acquire new clients and deepen relationships, build awareness and drive lead generation, resulting in tighter integration of each platform with the appropriate business model.

What will you do?

  • Develop new lead generation capabilities to grow digital sales, increase traffic and optimize the digital sales funnel.
  • Consult with Product and Marketing stakeholders to ensure that website initiatives align with business platform strategies and deliver corresponding solutions to achieve the overall goals and objectives.
  • Implement the integrated digital marketing strategy for PDA and YYA in alignment with DM&S’ merchandising approach with focus on client experience and key measurable areas for engagement, acquisition, lead generation and retention.
  • Develop and maintain highly detailed web analytics dashboards to be used by DM&S and key stakeholders for tracking sales, optimization and decision making.
  • Proactively mine web data for opportunities to optimize the client experience and increase digital sales.
  • Develop new strategies and collaborate with key stakeholders to further drive revenue growth and cost reduction, ultimately enhancing the online client experience.
  • Provide best practice expertise and leverage internal impact and influence, tracking capabilities and industry and channel research to determine and optimize effectiveness of digital marketing campaigns.
  • Lead assigned DM&S initiatives for PDA within an agile environment for rapid development, idea generation and creative strategies to meet business targets with an eye towards integration of data collection, eCRM, behavioral marketing, real-time testing and performance marketing.

What do you need to succeed?

Must have:

  • Bachelors degree or College diploma in Business/Marketing/Technology.
  • 7+ years of digital marketing and corporate web design experience.
  • Solid knowledge and understanding of the digital sales funnel.
  • Extensive experience with mining Digital Analytics, creating informative and highly detailed dashboards and translating data into insightful recommendations for senior leadership.
  • Must have intermediate to advanced experience with Google Analytics and DataStudio.
  • Advanced knowledge of internet technologies, usability, accessibility, privacy; with currency in

Nice to have:

  • Technical skills, including: JavaScript, HTML 5 & CSS, design applications
  • Financial services experience with a solid portfolio of successful projects involving TSX / Fortune 500 Companies
  • Web standards and guidelines experience
  • Search Engine Optimization and Marketing

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

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JOB SUMMARY
City: Toronto
Address: 88 QUEENS QUAY WEST
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salary + Variable Bonus
Required Travel (%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 02/22/2022
Platform: Personal & Commercial Banking
Req ID: 453753
Ad Code(s):

Expected salary:

Location: Toronto, ON

Job date: Sat, 12 Feb 2022 02:35:32 GMT

Apply for the job now!