ecobee – Customer Support Specialist – Ontario – Toronto, ON

Company: ecobee

Location: Toronto, ON

Expected salary:

Job date: Sat, 25 Jan 2025 06:23:42 GMT

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who You’ll Be Joining:Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. They use their problem-solving skills to help our Smart Owners optimize and restore comfort in their homes and are advocating for energy conservation to help build a sustainable future. They are a smart, curious, and empathetic team who strive to stand out from the crowd and consistently receive great reviews from our customers as a result. We are proud of our support team, and the reputation we have as a leading company in smart home technology is in large part attributed to their dedication to our customers.We are committed to supporting our customers remotely and we focus on providing them with the help they need.The shift details for the available position are listed below. This includes weekends and holidays as we are a 7 day/week operation. You’ll need to be flexible with your availability and your schedule will be based on business needs.

  • Full time positions
  • Individuals are assigned 5 shifts per week, with 2 consecutive days off
  • We operate Mondays-Fridays between 8:00am-12:00am ET, and Saturdays-Sundays between 9:00am-9:00pm ET

Like what you see? Apply soon! We plan to accept applications until Feb 14, 2025 but may close earlier depending on the volume of applications we receive.How you’ll make an impact:As a Technical Support Specialist, you’ll be the first line of support at ecobee. You will work with our Smart Owner to diagnose and solve technical and non-technical issues through phone, email, and chat. We have a variety of smart home products and services and requests may be fairly technical at times. As an example, one day you maybe be assisting a Smart Owner with installing an ecobee device, and another day might be assisting a Smart Owner with software and energy inquires. As an advocate for energy conservation, you will also provide guidance, knowledge, and helping our Smart Owners setting up their devices to provide comfort and energy savings.You will be provided with all the knowledge and tools required to be able to provide a memorable experience to our Smart Owners, during your first 8 weeks of paid Training involves remote in-class and on-the-phone training to ensure you know the theory and can apply it practically!What You’ll Bring to the Table:

  • Strong customer service experience is a must – whether your experience is in food service, hospitality, or retail, we are looking for individuals who can solve problems with our Smart Device Owners on the spot via phone, emails, or chat!
  • Superior verbal and written communication skills with the ability to communicate across various platforms; having a friendly and accessible communication style is what we’re all about!
  • Proven ability to multi-task and effectively use various tools and systems to resolve customer inquiries.
  • Ability to search for and find answers, independently, using available knowledge and resources.
  • The aptitude and eagerness to learn and adapt to new technology, with a conceptual understanding of smarthome devices, home automation and virtual voice assistants.
  • You’re able to efficiently listen to and document all Smart Owner interactions on the spot.
  • You have a passion for customer support, love learning, and appreciate a good challenge!

Interview Process:

  • A call with a member in Talent Acquisition , around 30 minutes in length.
  • The last step of the process is a 1-hour virtual, final interview.
  • The first 50 minutes of the interview will be a Q&A where the interviewer will ask more questions about your skillset and professional experience.
  • The last 10-minutes will be a role-playing exercise aimed to assess your ability to handle customer questions about certain technical topics which we will provide ahead of time.
  • Just so you know: The hired candidate will be required to complete a background check.

With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.

ecobee – HR Business Partner – Toronto, ON

Company: ecobee

Location: Toronto, ON

Expected salary:

Job date: Wed, 08 Jan 2025 23:06:23 GMT

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who’ll You Be Joining:ecobee’s world class HR team is looking for a HR Business Partner to provide guidance and advise our ever-growing hive. This role will support our Sales, Marketing, and Finance business units.As an HR Business Partner at ecobee, you will have the opportunity to work on a number of matters related to employee engagement, performance management, compensation and employee relations. In this role, you will partner with your client groups and get to work closely with our greater HR team! Reporting to our Director of HR, we are looking for someone innovative who thrives in an environment of continuous improvement and can roll up their sleeves to help make ecobee the best place to work.How You’ll Make an Impact:You will play a strong role in recognizing and supporting a performance driven culture with a focus on talent management, coaching and mentoring leaders (from first time managers to seasoned executives) and complex employee relations.

  • Understanding business goals, you will recommend new approaches, policies, and procedures to support business objectives, productivity and development of HR within our teams
  • Partner with our Talent Acquisition team to help develop, retain, and engage high potential and high performing ecopeeps
  • With a hands-on approach, you will work with our employees to ensure a high level of employee engagement

What You’ll Bring to the Table:

  • Experience working in a consultative HR Business Partner role for a technology focused organization
  • You excel in building relationships, and people at all levels are comfortable confiding in you
  • Conflict resolution is where you shine, and you are excited to see growth being made within your teams
  • You are someone who leaders turn to for help and advice on how to manage their teams
  • You’re a textbook of information when it comes to knowing HR law and regulations, it would be a plus if you have experience with employment in multiple provinces
  • Experience working in a rapidly scaling company where you’re able to manage several projects
  • You describe yourself as hyper organized and detail oriented
  • You are comfortable with a high-volume workload and are happy to jump in when needed

Just so you know: The successful candidate will be required to complete a background check.The deadline to apply to this position is January 31st at 5:00pm EST.What happens after you apply:Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.Interview Process:

  • A 30-minute phone call with a member of our Talent Acquisition team
  • A first-round virtual interview with the Hiring Manager
  • For the final interview, you can expect a final loop interview with two HRBPs (expect technical approach and ability questions) and a meeting with two HR leaders for behavioral and situational questions for core values alignment.

With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.

ecobee – Senior Supply Planning Analyst – Toronto, ON

Company: ecobee

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Dec 2024 03:47:02 GMT

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who You’ll Be Joining:Reporting to the Senior Director, Supplier Management , the ideal candidate has a depth of experience managing supply planning & Inventory.This is a high visibility, high impact role that requires strong leadership & team skills and the ability to manage supply requirements as part of the monthly S&OP process. You will own the relationship with our overseas manufacturing partners to plan production & capacity as well as the relationship with our logistics and accounts services team to manage outbound distribution.How You’ll Make an Impact:

  • Drive the monthly Inventory planning process; managing meeting cadence and stakeholder outputs while ensuring flexibility to respond to business needs
  • Decide on production priorities and work with factory to create a production schedule that considers constraints e.g line capacity, labour, batch sizes, run rates, bottlenecks, planned downtime
  • Create long term forecast for our factories to ensure they can adequately prepare for long term capacity growth and component sourcing
  • Establish repeatable, scalable approach to inventory planning that can accommodate our planned sales and product growth; integrate data sources needed to improve inventory visibility – meet deliverables including order placement, replenishment, OTB management and process management.
  • Present action plans to senior management, communicate risks and opportunities, and gain consensus on business approach.
  • Manage planning process for all refurbished & repair part inventory
  • Partner with the demand planning team to drive allocation strategy when inventory is low and support the creation of a back in stock plan.
  • Drive improvement in landed costs by working with the logistics team to develop and implement flow strategies that transport product at lowest cost possible.
  • Work closely with the Warehouse Supervisor to ensure effective warehouse space management and the transfer of goods between warehouses as required
  • Collaborate with procurement and supplier management team to work through raw material shortages/concerns while optimizing costs
  • Manage vendor relationships and communication related to targets, past business performance, in stocks, outstanding issues and forecasts.
  • Produce scorecards to evaluate inventory performance at all warehouses and supplier performance to forecasts

What You’ll Bring to the Table

  • You have 3-5 years of supply planning experience within a CPG environment
  • Excellent communication and collaboration skills with the ability to influence decision making
  • Strong analytical skills with the ability to work with large data sets to identify trends and anomalies
  • Experience developing and presenting reports for stakeholders from account managers to senior executives
  • Comfortable using Netsuite or a similar ERP

Just so you know: The hired candidate will be required to complete a background check.With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.

ecobee – Senior Manager Warehouse & Logistics – Toronto, ON

Company: ecobee

Location: Toronto, ON

Expected salary:

Job date: Sun, 22 Dec 2024 05:31:00 GMT

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who You’ll Be JoiningReporting to the Director of Supply Chain, the ideal candidate will have experience working with 3PLs and managing logistics. This is a high impact role where you will manage day to day execution at multiple 3PL sites as well as all our inbound and outbound shipping operations for both US & Canada. Your main responsibilities will include overseeing inbound shipping, outbound shipping, returns management and inventory accuracy. You will also own the overall relationship with our partners and will be responsible for sourcing new locations/partners as needed.How You’ll Make an ImpactWarehouse management: Oversee the warehouse, including inventory control, quality assurance, space management, and shipping.

  • Monitor, analyze and report daily/weekly warehouse performance through effective KPI tracking and data collection for all warehouses
  • Reconcile inventory between our system and the warehouse weekly & oversee the execution of their cycle count program to mitigate inventory variances.
  • Manage the returns process
  • Work with the warehouse to address any concerns they may have that will impact their performance and increase touch points.
  • Coordinate VAS projects and other special scenarios like new product launch, physical inventory to ensure the warehouse is ready for processing
  • Review monthly invoices and identifies areas of improvement with the warehouse staff in order to reduce costs

Logistics & Trade Compliance management: Oversee the inbound & outbound shipping processes including customs compliance

  • Oversee the inbound and outbound teams’ activities, including customs compliance, shipping, and receiving, to ensure timely, efficient, and accurate fulfillment of orders.
  • Establish and maintain strong relationships with shipping lines, carriers, and other key stakeholders to secure reliable and cost-effective transportation options.
  • Ensure compliance with international shipping regulations and manage risks in freight operations (e.g., SOLAS, CTPAT) across all touchpoints.
  • Monitor and manage the freight division budget, ensuring cost control while meeting profit and loss targets.
  • Review industry programs like FLOW to determine benefits of participation and lead the enrollment process
  • Continuously assess and improve operational productivity within both inbound and outbound teams.
  • Stay informed of industry trends, competitor activities, and market dynamics, adjusting strategies as necessary to maintain a competitive edge.
  • Develop and implement compliance strategies for both inbound and outbound logistics to adhere to all relevant import and export regulations. Ex. Denied Party Screening, forced labour in supply chains, tariff changes
  • Maintain the business risk assessments up to date by identifying gaps in the trade compliance programs. Conduct regular audits to ensure compliance with customs regulations, addressing discrepancies across both inbound and outbound logistics operations. Ex. CARM setup, bond requirements, etc.
  • Identify and assess potential risks related to customs compliance, implementing proactive measures to mitigate these risks.

Who you are

  • You have 10+ years working with 3PLs and logistics.
  • Have relevant certifications like CITT, CTCS, etc
  • Strong analytical skills with the ability to work with large data sets to identify trends and anomalies
  • Excellent communication and collaboration skills with the ability to influence decision making
  • Experience developing and presenting reports
  • Comfortable using Netsuite or a similar ERP

What happens after you applyApplication review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.Interview Process:

  • Round 1: A 30-minute phone call with a member in Talent Acquisition
  • Round 2: This one-hour interview with the hiring manager will encompass technical, behavioral, and situational questioning, aimed at evaluating your qualifications and fit for the role
  • Final Interview: You’ll meet with a cross functional group of interviewers who will ask both behavioural and situational questions

With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.

ecobee – Senior Brand Manager – Toronto, ON

Company: ecobee

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Dec 2024 08:07:13 GMT

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who You’ll Be JoiningWe’re looking for a Senior Brand Manager to join our Marketing team and play a pivotal role in building ecobee as a leading smart home consumer brand. In this role, you will lead efforts to craft compelling and integrated brand platforms and campaigns, ensuring alignment with ecobee’s vision to drive awareness, engagement, and loyalty. You will act as the guardian of our brand, collaborating across teams and external partners to ensure our strategy, creative, and execution maintain a consistent and impactful presence in the market. This position requires a forward-thinking storyteller with a proven ability to navigate complex, cross-functional environments while remaining attuned to cultural trends and consumer insights.As a strategic leader within the marketing organization, you will be responsible for overseeing brand health metrics, leveraging data to inform strategies, and partnering closely with Growth and Product Marketing teams to ensure seamless pull-through of the brand message across all touchpoints. Additionally, you will work to foster alignment among internal stakeholders, delivering program playbooks and championing our brand guidelines to elevate consumer experiences across all channels. Your contributions will be critical in driving brand equity and demonstrating the return and impact of brand investments on the growth of the business.This role is hybrid with an expectation to be in the Toronto office around 1-2 days per week.How You’ll Make an Impact:

  • Develop and execute against annual strategic plans to strengthen ecobee’s brand equity, driving awareness, engagement, and loyalty through integrated marketing campaigns.
  • Partner with a lead strategic marketing agency to lead an integrated agency team model to track and manage brand health metrics, implementing data-driven strategies to enhance consumer perception and grow brand equity over time.
  • Collaborate with the Product Marketing team to craft and implement compelling consumer messages that align with broader brand programs.
  • Work closely with the Growth Marketing team to support acquisition efforts while reinforcing brand preference across all consumer touchpoints.
  • Serve as the brand’s steward, partnering with cross-functional teams and agency collaborators to implement and ensure alignment with ecobee’s overarching brand strategy and guidelines.
  • Leverage insights to inform strategic decisions, staying attuned to consumer preferences, market trends, and competitive dynamics.
  • Keep a pulse on industry trends, emerging technologies, and cultural shifts to proactively identify opportunities that advance the brand’s position and relevance.

What You’ll Bring to the Table:

  • 7-10+ years of brand marketing experience and in the tech industry is an asset, with a proven track record of both leading large cross-functional teams through successful brand transformations and demonstrating return on brand investment at the business level.
  • Skilled in collaborating within a matrixed organization and an Integrated Agency Team to create a cohesive brand experience across the entire user journey.
  • Demonstrated ability to approach brand building strategically, objective focused while also balancing the management of complex projects involving large cross-functional teams and senior stakeholders, driving alignment and delivering on objectives.
  • Expertise in crafting strategic creative briefs and partnering with internal and external agencies to ensure outcomes align with the strategic vision and deliver impactful results.
  • Proficient in leveraging data, analytics, and insights to inform brand strategies and develop marketing programs that achieve measurable results.
  • A creative problem-solver with a forward-thinking mindset, thriving in fast-paced and ambiguous environments while inspiring innovation across teams.
  • Known for cultivating strong cross-functional relationships and fostering collaboration with a “make it happen” attitude.
  • A compelling storyteller energized by whitespace opportunities, combining analytical thinking with creativity to drive brand growth and relevance.
  • Just so you know: The hired candidate will be required to complete a background check

What happens after you apply:Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.Interview Process:

  • Round 1: 30-minute phone call with a member of Talent Acquisition
  • Round 2: 45-minute call with the Hiring Manager and two members of the team
  • Round 3: 60-minute interview where you’ll meet with multiple members of the team and present a case study
  • Final Interview: 30-minute interview with the VP, Marketing

With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.

ecobee – BI Developer – Toronto, ON

Company: ecobee

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Dec 2024 08:25:42 GMT

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who You’ll Be JoiningThe business intelligence team, consisting of BI and data professionals, is responsible for managing and optimizing our analytical infrastructure. As a BI Developer, you will design and deliver reports, dashboards and self-serve interfaces that enhance the accessibility, usability and exploration of our data for various analytics use cases. Leveraging your experience in BI tools and data warehousing, along with a strong understanding of business processes and user needs, you will develop and optimize effective analytical solutions that support data-driven decision-making across the business. Technically proficient and skilled at collaborating with business users, you will gather and understand their requirements to develop BI solutions that truly meet their needs. Additionally, you will collaborate with data engineers, cross-functional teams, and business stakeholders to ensure timely and reliable access to data, enabling teams to measure performance, analyze trends, and drive strategic initiatives.How You’ll Make an Impact

  • Design and develop data marts, views, and BI semantic layers to support governed reporting and self-service data discovery and analytics
  • Create dashboards and reports that go beyond basic requirements, addressing core business needs and driving decision-making
  • Contribute to data warehouse architecture using industry best practices ensuring a strong foundation for BI solutions
  • Engage with business stakeholders to understand the root business needs for new reporting and analytics use cases and deliver actionable solutions
  • Collaborate with data engineers to ensure the availability of reliable and well-structured data for analytics and reporting
  • Support the administration of BI platforms, ensuring they are secure, up-to-date, and accessible to users.

What You’ll Bring to the Table

  • Hands-on experience developing and managing front-end BI tools such as SiSense, Looker and Sigma
  • A solid understanding of data warehouse principles and methodologies (e.g., Kimball, Inmon)
  • Hands-on experience with datawarehouse technologies, preferably cloud-based platforms such as Google BigQuery and Snowflake
  • Strong communication and stakeholder management skills to engage effectively with diverse teams across the organization.
  • Ability to simplify complex data and present them as clear and actionable insight for a broad range of audiences
  • Familiarity with ETL/ELT tools like Matillion and dbt; basic coding ability in Python or Java is considered an asset.
  • Ability to handle large, complex datasets and develop scalable reporting solutions.
  • Proactive problem-solving, consistently seeking opportunities for innovation and efficiency to drive meaningful improvements.
  • Energized by working in a small team with the ability to make an immediate impact on the business
  • Experience in an Agile environment, skilled in developing stories, prioritizing tasks, refining backlog
  • Just so you know: The hired candidate will be required to complete a background check

What happens after you applyApplication review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.Interview Process

  • Round 1: 30-minute phone call with a member in Talent Acquisition
  • Round 2: 60-minute video interview with the Hiring Manager covering technical, behavioral, and situational questions to evaluate your qualifications and fit for the role
  • Round 3: 60-minute video interview with team members to delve into your technical expertise and experience

With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.

ecobee – Senior Sales Operations Analyst – Toronto, ON

Company: ecobee

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Dec 2024 00:47:52 GMT

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who’ll You Be Joining:We’re looking for a Sr. Sales Operations Analyst to support our rapidly growing sales enablement team. In this role, you will help build tools and create processes that enable our Pro sales organization. Working with teams across Marketing, Sales, Finance, and BI, you will turn data into insights and create scalable solutions to help drive sales with our sales team. You will support our Sales Channels on our Sales Enablement team by providing analysis & insight on promotional performance, demand forecasting, competitive & market activity, and supporting the management of our prospect & project pipeline.We are looking for a motivated collaborator who uses data and storytelling to enable good decision making, someone who can look holistically at the systems, data, and processes at ecobee and our customers, and optimize these processes to create valuable business outcomes.How You’ll Make an Impact:S&OP – actively participate in the demand planning cycle with the sales & operational teams, work with the teams to identify trends and insights contributing to changes in consumer demand and how they should be reflected in customer specific & aggregated demand plans.Promotional planning and analysis – create & deliver ROI analysis for all price & co-marketing promotions, communicate cross-channel conflicts, lead post-promotion reconciliation & analysisTools, insight & data management – become an internal specialist on customer data ingestion, visualization and business intelligence tools ensuring a high level of data hygieneDevelop customer level insight to help improve sales velocityMarket data & competitive analysis – use internal and external tools to analyze market, partner, & store level cannibalization, promotional impacts, competitor activity, and general market insightCustomer management – take a key role in onboarding new customers, project manage internal system setup, provide key customer demand information to Supply Ops team, and collaborate with our business systems team for EDI setup.What You’ll Bring to the Table:You have progressive years of experience in sales analyticsYou have worked directly with customers/partners in a B2B and/or B2C environment. Experience with any of brick & mortar, electronic, home improvement, ecommerce retailers, 2-step distribution and/or wholesalers an asset.You can provide examples of strong project management & organizational skills, and you are able to manage multiple initiatives concurrently.You have a keen interest in process, enablement, managing data and crafting stories with it.You can demonstrate strong analytical skills in forecasting and program ROI measurement .You have exceptional MS Office (Excel, PowerPoint) skills, you can pull, summarize, and manipulate data using SQL, you have experience with various software tools like PowerBI, Tableau, SalesForce, and other Sales analytics tools.You are comfortable operating in a lean environment and skilled at prioritization.Just so you know: The hired candidate will be required to complete a background checkWhat happens after you apply:Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.Interview Process:A 30-minute phone call with a member in Talent AcquisitionA first round virtual interview for 60 minutes with our Sr. Manager, Sales Operations + Team member- expect technical, behavioural and situational questionsThe final step is another 60-minute virtual interview. You will be provided with a scenario, a data set, and some questions similar to that which you’d handle in this role. You’ll work through the data set to answer the questions and you’ll have the opportunity to ask questions along the way. This will provide you with an opportunity to present your thought process, skills, and insights.With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.

ecobee – Project Management Specialist (Marketing) – Toronto, ON

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Company: ecobee

Location: Toronto, ON

Job description: Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do-and you can be part of it.Join our extraordinary team.We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.Who You Are:We’re looking for a Project Management Specialist to join our Marketing Operations Team to lead project management for marketing initiatives across the marketing organization. You will be the driving force behind the successful execution of marketing projects and campaigns from conception to completion. You’ll collaborate with cross-functional teams, ensuring that project timelines are met, and quality standards are exceeded. This role requires a strategic thinker with exceptional organizational and communication skills. We’re looking for a candidate that’s incredibly organized and motivated to strengthen their natural leadership skills by gaining experience in organizational process management. You have experience as a project lead and organizer with a passion for collaboration, process, and implementation. You will be joining an amazing team of marketers that are focused on delivering meaningful impact to customers’ lives and to the environment.This role is hybrid with an expectation to be in the Toronto office 1-2 days per week.How You’ll Make an Impact:You will play a critical role within the marketing organization collaborating with cross functional groups including, brand, creative operations, digital marketing, customer base marketing and communications to ensure efficient and effective campaign development. You will be a critical partner to project owners working collaboratively with them to manage the flow of planned work through the marketing team. You will manage a project pipeline and champion the use of Asana as the department’s centralized project management system improving overall workflow efficiency to effectively bring go-to-market strategies to life through flawless execution.Key responsibilities:

  • Own the Marketing Department’s Asana Marketing Pipeline as the cornerstone tool to manage marketing planning across the department
  • Collaborate with cross-functional stakeholders to translate high level timelines into detailed project development timelines in Asana, enabling executional team leads to proactively plan resources
  • Own communication to stakeholders regarding project status, risks, and dependencies
  • Champion the usage of Asana, documenting norms and ways of working across the organization
  • Lead the executional excellence of high impact, sales driving marketing campaigns
  • Delivery of reporting to marketing leadership highlighting the efficiency and effectiveness to project activities
  • Continuously identify and implement improvements to project management processes

We’re looking for a candidate who melds the art and science of project management, business, and marketing to enable transformative ideas to be realized and actioned. Someone who can be a subject matter expert and a trusted “go-to” colleague for guidance and project management best-practices.What You’ll Bring to the Table:

  • 2-3 years of experience in a project management capacity at a marketing/advertising agency or product/brand marketing department leading multi-channel marketing campaigns
  • You have experience working within a matrixed organization and understand how to leverage process to complete complex, multi-stakeholder projects with large multi-functional groups with competing priorities
  • Expertise with project management software (Asana or equivalent)
  • You have a passion for organization and process management
  • Knowledge of digital marketing strategies and tactics including paid media, content marketing, email marketing and social media
  • You’re a natural presenter with the ability to impact and influence stakeholders
  • You’re an excellent relationship manager and strive to foster a culture of collaboration
  • A strong interest in marketing innovation, along with an understanding of the impacts of emerging technologies such as Artificial Intelligence and Machine Learning
  • Just so you know: The hired candidate will be required to complete a background check

What happens after you apply:Application review.It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.Interview Process (3 stages):

  • Round 1: A 30-minute phone call with a member of Talent Acquisition.
  • Round 2: A 45-minute interview with the Director and a cross-functional group of ecopeeps (expect technical, behavioural, and solution-oriented questions).
  • Round 3: A 1-hour virtual panel/presentation with a cross-functional group of ecopeeps. For this final interview, you’ll be sent a case study in advance and you will present your solution to a few members of the team.

With ecobee, you’ll have the opportunity to:

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.We’re committed to inclusion and accommodation.ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.We’re up to incredible things. Come and be part of them.Discover our and learn more aboutReady to join ecobee? .Please note, ecobee does not accept unsolicited resumes.
ecobee is a tech company that focuses on creating smart Wi-Fi thermostats to help consumers save money, conserve energy, and bring home automation into their lives. They are committed to making a positive impact on the environment. In 2021, ecobee became a subsidiary of Generac Power Systems, a company that specializes in sustainable, cleaner energy products. They are looking for a Project Management Specialist to join their Marketing Operations Team, someone who is organized, motivated, and passionate about collaboration. The role involves leading project management for marketing initiatives, collaborating with cross-functional teams, and ensuring successful project execution. The ideal candidate has experience in project management, a passion for organization and process management, and expertise in digital marketing strategies. The hiring process involves three stages of interviews. ecobee offers a fun and casual workplace, competitive salaries, health benefits, and opportunities for career growth. They are committed to diversity and inclusion and offer accommodations upon request. Candidates can choose between office-based, fully remote, or hybrid work environments. Interested applicants can apply on their website.
Job Description:

We are seeking a dedicated and reliable Sales Associate to join our team. The ideal candidate will have a passion for sales and customer service, and be able to provide exceptional assistance to every customer that walks through our doors. Responsibilities include greeting customers, assisting with product selection, processing transactions, and maintaining a clean and organized store environment. The Sales Associate will also be responsible for meeting sales targets and providing feedback to management on customer preferences. If you are a highly motivated individual with excellent communication skills and a positive attitude, we would love to hear from you. Join our team today and help us provide top-notch service to our customers.

Expected salary:

Job date: Sat, 08 Jun 2024 04:15:18 GMT