Company: EverCommerce
Location: Vancouver, BC
Expected salary: $80000 – 90000 per year
Job date: Wed, 05 Mar 2025 07:41:36 GMT
Job description: retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers… solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer…
EverPro – Customer Researcher (Remote Ontario/Canada) – EverCommerce – Toronto, ON
Company: EverCommerce
Location: Toronto, ON
Expected salary: $90000 per year
Job date: Thu, 27 Feb 2025 07:04:33 GMT
Job description: At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: .Business/Vertical:The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies.Position Summary:The Customer Researcher will be the voice of the customer for Invoice Simple and Joist, reporting to the Mobile Solutions Market Leader. This role combines deep customer research expertise with strategic thinking to uncover opportunities, validate decisions, and guide product direction. As a key member of the market leadership team, they will ensure customer insights drive our mobile solutions’ evolution while identifying new growth vectors through systematic research and analysis. While operating as part of the strategic team, this role works collaboratively with Product Research teams who focus on tactical user research, ensuring insights flow effectively between strategic and product-focused research initiatives.Key Responsibilities:Strategic Research Leadership:Design and execute comprehensive customer research programs across multiple geographies and segments.Lead both qualitative and quantitative research initiatives to deeply understand customer needs, behaviors, and pain points.Develop frameworks for tracking customer sentiment and market evolution over time.Create systematic approaches for validating strategic hypotheses through customer research.Guide strategic decisions through voice-of-customer insights.Coordinate with Product Research teams to ensure complementary research agendas and shared insights.Create frameworks for sharing insights between strategic and product research teams.Opportunity Discovery:Identify growth opportunities within existing customer base through systematic research.Uncover unmet needs and potential expansion areas through customer behavior analysis.Evaluate market trends and evolving customer requirements.Research competitive offerings from the customer perspective.Provide insights on pricing sensitivity and value perception.Product Development Partnership:Partner with Product teams and their dedicated researchers on feature prioritization through strategic customer insights.Complement tactical user research with broader market and customer understanding.Share strategic research findings that can inform product-level research priorities.Support product teams’ research efforts by providing market context and strategic customer understanding.Ensure strategic research insights effectively flow to product teams and their researchers.Guide product evolution through deep understanding of customer needs.Validate product concepts through customer research.Cross-functional Insights:Participate actively in strategic planning sessions.Share customer insights across organization to inform decision-making.Partner with Growth team on understanding customer acquisition and retention drivers.Guide Marketing on customer messaging and positioning.Present research findings to leadership and stakeholders.Build strong collaborative relationships with Product Research teams to ensure efficient knowledge sharing.Create frameworks for regular insight sharing between research teams.Qualifications:7+ years experience in customer research or market insights.Strong background in both qualitative and quantitative research methods.Experience conducting research across different market segments and geographies.Experience collaborating with product-focused research teams in a matrix organization.Demonstrated ability to coordinate research efforts across different teams and functions.Track record of building effective partnerships with product research colleagues.Excellent analytical and synthesis skills.BS/BA required; advanced degree in related field preferred.Experience with research tools and methodologies.Strong data analysis and visualization skills.Proven track record of influencing product and strategy through research.Experience with B2B SaaS customer research.Demonstrated ability to translate research into actionable insights.Personal Characteristics:Deeply curious researcher with strong analytical skills and drive for customer understanding.Proactive investigator who combines rigorous research with strategic thinking.Natural synthesizer who can identify patterns and implications from complex data.Exceptional communicator who can tell compelling stories with research findings.Team-oriented collaborator who builds trust through insight sharing.Passionate about understanding customers and driving customer-centric decisions.Benefits & Perks:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- Continued investment in your professional development
Where: Remote, Ontario/CanadaThe EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Compensation: The target base compensation for this position is $90,000 – $110,000 CAD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed aboveEverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce is a leading service commerce platform that offers tailored SaaS solutions to over 700,000 customers in the Home & Field Services, Health Services, and Wellness industries. The company is seeking a Customer Researcher for their EverPro business, specifically focusing on Invoice Simple and Joist products. The role involves strategic customer research, opportunity discovery, product development partnership, and cross-functional insights. The ideal candidate should have experience in customer research, analytical skills, and a strong drive for customer understanding. The position is remote in Ontario, Canada, with a target base compensation of $90,000 – $110,000 CAD per year. EverCommerce is an equal opportunity employer that values diversity.
EverCommerce – EverPro – Senior Data Engineer, Remote (Canada) – Toronto, ON
Company: EverCommerce
Location: Toronto, ON
Expected salary: $130000 – 150000 per year
Job date: Sun, 09 Feb 2025 06:45:54 GMT
Job description: EverPro -Senior Data Engineer, Mobile Solutions – REMOTE (Canada)At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are looking for a Data Engineer to focus on our EverPro Mobile Solutions Group (a.k.a. Invoice Simple & Joist).Invoice Simple is the leading invoice app for contractors, freelancers, owner-operators, creatives, and other small business owners in any industry and in any country. Invoice Simple is the easiest way to invoice your customers and get paid. Joist is the #1 app built exclusively for contractors. Our easy-to-use mobile and web applications give home pros the ability to quickly create professional estimates and invoices, accept payments, and manage their projects from anywhere.The Data Engineer will develop and maintain scalable data architectures and pipelines, working closely with analytics, growth, and engineering teams to shape long-term data strategies. You’ll implement data governance practices to ensure data accuracy and accessibility and collaborate with business analytics teams to improve data models and support data-driven decision making.Responsibilities:Work closely with analytics, growth engagement, other data stakeholders and engineering teams to develop strategy for long term data platform architecture.Create and maintain scalable and reliable data architectures; develop and manage data pipelines to support the ingestion, transformation, and integration of data from various sources.Administer and optimize databases, including Google BigQuery and AWS Redshift, to ensure high performance and reliability.Implement standardized data governance practices, including data cleansing, normalization, and documentation, to ensure application data is accurate, complete, current, understandable, and accessible.Compile requirements and specifications, and coordinate efforts with engineering and business intelligence teams to implement solutions and resolve blockers (both technical and process).Collaborate with business analytics teams to improve data models that feed business intelligence tools, increasing data accessibility, and fostering data-driven decision making across the organization.Implement processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.Requirements:5+ years’ experience building data architecture strategy from the ground up with an understanding of modern principles and frameworks.5 + years’ Cloud experience in AWS, GCP or Azure BUT must have completed one large project in AWS.Expert knowledge of data modeling, design and management. Hands-on experience with data transformation tools like DBT.Experience with mobile app events and mobile payments, in-app purchases, subscriptions and processing financial transactions.Blend of skills in Big Data technologies, database management, data integration tools, and business acumen.Strong development background in delivering data solutions.Excellent hands-on experience in working with SQL and NoSQL data sets.Experience designing complex SQL queries, tables, views, and procedures, including performance tuning and query optimization.Experience with developing data products using data visualization / dashboarding tools like Sisense/Periscope.Experience with data streaming architectures, such as Kafka.Strong knowledge of general software engineering principles and practices. Development experience using Node.js/Express, Typescript.Effective communicator and collaborator, within the immediate team and across other organizational units.Technologies We Use:PostgreSQLMongoDBFivetranGoogle BigQuerySisense/PeriscopeAWS EventBridgeAWS LambdasAWS RedshiftAmplitudeNode.js/TypescriptGitHubDockerKubernetesWhere:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & Perks:Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust wellness benefits, including an annual wellness stipendFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramRegistered Retirement Savings Plan (RRSP) with 4% company matchCompensation:EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $130,000 – $150,000 CAD per year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce – EverPro – Full Stack Software Engineer (Remote, Canada) – Ontario
Company: EverCommerce
Location: Ontario
Expected salary: $80000 – 110000 per year
Job date: Sun, 09 Feb 2025 02:32:28 GMT
Job description: EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are looking for a Full Stack Software Engineer to focus on our Invoice Simple brand. Invoice Simple empowers microbusiness owners with simple tools to start, run and grow a thriving business. We support hundreds of thousands of delighted customers using our top-rated iOS and Android apps and our website.Our customers are contractors, freelancers, owner-operators, creatives, and small business owners. We help them save time, stay organized and look professional by being an accelerant to run and grow the business they want on their terms.We engage in detailed customer discovery, releasing fast and continuous delivery. Through a supportive team and culture, we empower team members to own their changes, from design through development and automated testing to deployment to production. We’re focused on continually improving our craft and each other. We engage directly on business issues and move quickly to make and keep our product the top invoicing app in the world.We are helping entrepreneurs do what they love – and get paid.We work with Typescript and ReactJS-based frameworks. We have a deep understanding of the Android and iOS platforms. Our server-side components are implemented in Typescript, running on NextJS, NodeJS, MongoDB and PostgreSQL, and our mobile applications are built with React Native.Who you areWe are looking for a passionate, experienced software developer with 2+ years of professional experience. You bring a diverse knowledge base that you use to help the team solve complex technical problems. You have a history of delivering successful projects, as well as some lessons learned from failures. You are keen on adopting the best engineering practices for running, monitoring and maintaining complex software. You easily establish relationships and networks with internal and external stakeholders, adjusting your communication style to different audiences, often advising others on complex technical matters.Key Responsibilities
- Support Invoice Simple Payments product growth strategy, working on both new features and product maintenance
- Take an active part in software development activities – gathering requirements, designing solutions, implementing and shipping code
- Adopt and use the industry-best tools to increase the team’s performance and delight our customers
- Collaborate with other team members, be reliable and competent peer
- Deploy and monitor our apps and services, using cloud technologies
Requirements
- Curious, data-driven, and you love to ask questions
- 2+ years of professional software development experience
- Experienced in using Typescript to implement type-safe, well-organized code
- Strong React knowledge, and experience with React Native
- Experience with SQL and NoSQL databases
- Strong understanding of commonly used data structures and software design paradigms
- Excellent analytical and troubleshooting abilities
- Strong interpersonal and communication skills
Nice to Haves
- Experience with payment concepts, APIs, and integrations
- Good understanding of JavaScript tooling and ecosystem
- Production experience working with massively adopted (100k+ users) mobile applications
- Familiarity with native mobile development tools
- Working with Startups / fast-moving teams
Where: Remote, Canada
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & Perks
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $80,000 – $110,000 CAD Per Year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within Canada. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverPro – Senior Software Engineer Backend- Remote (Canada) – EverCommerce – Toronto, ON
Company: EverCommerce
Location: Toronto, ON
Expected salary: $125000 – 145000 per year
Job date: Fri, 17 Jan 2025 05:22:43 GMT
Job description: EverPro – Senior Software Engineer Backend– REMOTE (Canada)EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/enWe are looking for a Senior Backend Engineer to focus on our Joist product. Joist, an EverCommerce solution group, is an end to end vertical software platform for small & medium-sized trades contractors. We have a simple mission: Make Contractors Heroes. Joist provides web and mobile applications for small business contractors to estimate, invoice, record, and process payments, and manage projects from anywhere. From humble beginnings, we’re now helping over 1 million contractors across North America, the UK, and Australia, making us one of the largest trades platform in the world and we have major growth planned!Our ideal candidate possesses deep knowledge and experience around backend software development and operates with an agile mindset. You will contribute to solutions from inception to deployment, and everything in between. The solutions you and your team build must not only work for Joist today, but also support rapid iteration and innovation as we grow. Your work is going to be nothing less than redefining the home renovation industry, and your tool belt is full of server-side technologies from the application (such as Ruby on Rails and Docker) all the way to production infrastructure (such as AWS).Responsibilities:Architecture You have a strong understanding of the building blocks of a robust and scalable system. You are able to dissect business problems into well designed systems. You have the experience to know what to build and the discipline to know what not to.CS Fundamentals You have an understanding of algorithms, data structures, design patterns and persistence technologies. You are able to select the right tool for the right job.Server Side Technologies You are well versed in server side architectures such as monolithic or microservices. And are not only able to take advantage of modern frameworks; but also dive deep into the specifics when needed in order to build robust RESTful APIs.Code Quality You write effective, scalable, and highly readable code. You have lots of experience in reviewing code of your peers as well as Junior developers and know effective ways of communicating code quality standards with the broad team.Delivery Focused Code on a laptop doesn’t solve problems. You know that a project is only done once it’s delivered and validated. Residential construction is a large problem to tackle. You are driven to complete a project because you know that 5 more problems are waiting to be tackled, and you do it all without sacrificing quality.Teamwork Many of the problems we encounter require insight from many parts of the business. Your ability to coordinate and communicate is essential to our success.Passion Hard problems are not solved overnight. It takes a special kind of attitude and hunger to disrupt an entrenched industry. Your passion is what you share with every teammate at Joist. Passion for technology, passion for change, and passion for building an industry revolutionizing product.Skills and Experience needed for success in this role:5+ years of professional industry experience working in agile development teamsExpertise writing software using server-side API frameworks such as Ruby on Rails (or equivalent in other languages)A strong understanding of RESTful API designExpertise in database design and caching technologies (PostgreSQL, MySQL, Redis, etc.)Understanding of Domain Driven DesignUnderstanding and experience using message bus architectureExperience building complex server-side systems using micro services (or similar) architecturesExperience in working with Docker for local development and deploymentExperience in deploying applications using Jenkins (or equivalent tools for CI/CD) into cloud providers (AWS, GCP, etc.)You are excited about Agile, DevOps and Lean approaches to delivering software and value for our customersA proven ability to mentor and grow the engineering skills in your teammates.Experience in performing detailed root cause analysis up and down the software stack using a variety of debugging tools.The ability to communicate clearly and concisely about deeply technical topics in an easy-to-understand way.Bonus Qualities:Experience running applications in managed containerized platforms such as Kubernetes or ECSExperience with payment processing using 3rd party providers such as Stripe, Apple, PayPal, etc.Experience interfacing with email service providers such as MailChimp or SendGridExperience with Infrastructure as Code for use in cloud computing platforms such as AWS, Heroku or GCPYou hold a degree in Computer Science, Engineering, or in a similar field. While not a requirement, it helps to have a common baseline of understanding of CS principles when working with other technical people.Where:The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & Perks:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
Flexible and generous (FTO) time-offEmployee Stock Purchase ProgramRegistered Retirement Savings Plan (RRSP) with 4% company matchCompensation:EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $125,000 – $145,000 CAD per year plus 10% bonus. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce is seeking a Senior Software Engineer Backend to work remotely in Canada on their Joist product, a software platform for small & medium-sized trades contractors. The ideal candidate should have experience in backend software development, server-side technologies, and code quality. They should also have knowledge of database design, RESTful API design, and experience in Agile development teams. Additional qualifications include expertise in Docker, Jenkins, and cloud providers, as well as experience in mentoring and growing engineering skills in teammates. The position offers competitive compensation, benefits, and flexibility to work remotely within Canada. EverCommerce is an equal opportunity employer that values diversity in the workplace.
EverCommerce – Invoice Simple — Full Stack Software Engineer (Remote, Canada) – Ontario
Company: EverCommerce
Location: Ontario
Expected salary: $80000 – 120000 per year
Job date: Wed, 05 Feb 2025 01:35:08 GMT
Job description: EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are looking for a Full Stack Software Engineer to focus on our Invoice Simple brand. Invoice Simple empowers microbusiness owners with simple tools to start, run and grow a thriving business. We support hundreds of thousands of delighted customers using our top-rated iOS and Android apps and our website.Our customers are contractors, freelancers, owner-operators, creatives, and small business owners. We help them save time, stay organized and look professional by being an accelerant to run and grow the business they want on their terms.We engage in detailed customer discovery, releasing fast and continuous delivery. Through a supportive team and culture, we empower team members to own their changes, from design through development and automated testing to deployment to production. We’re focused on continually improving our craft and each other. We engage directly on business issues and move quickly to make and keep our product the top invoicing app in the world.We are helping entrepreneurs do what they love – and get paid.We work with Typescript and ReactJS-based frameworks. We have a deep understanding of the Android and iOS platforms. Our server-side components are implemented in Typescript, running on NextJS, MongoDB and PostgreSQL, and our mobile applications are built with React Native.Who you areWe are looking for a passionate, experienced software developer with 2+ years of professional experience. You bring a diverse knowledge base that you use to help the team solve complex technical problems. You have a history of delivering successful projects, as well as some lessons learned from failures. You are keen on adopting the best engineering practices for running, monitoring and maintaining complex software. You easily establish relationships and networks with internal and external stakeholders, adjusting your communication style to different audiences, often advising others on complex technical matters.Key ResponsibilitiesSupport Invoice Simple Payments product growth strategy, working on both new features and product maintenanceTake an active part in software development activities – gathering requirements, designing solutions, implementing and shipping codeAdopt and use the industry-best tools to increase the team’s performance and delight our customersCollaborate with other team members, be reliable and competent peerDeploy and monitor our apps and services, using cloud technologiesRequirementsCurious, data-driven, and you love to ask questions2+ years of professional software development experienceExperienced in using Typescript to implement type-safe, well-organized codeStrong React knowledge, and experience with React NativeExperience with SQL and NoSQL databasesStrong understanding of commonly used data structures and software design paradigmsExcellent analytical and troubleshooting abilitiesStrong interpersonal and communication skillsNice to HavesExperience with payment concepts, APIs, and integrationsGood understanding of JavaScript tooling and ecosystemProduction experience working with massively adopted (100k+ users) mobile applicationsFamiliarity with native mobile development toolsWorking with Startups / fast-moving teamsWhere:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & PerksFlexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust wellness benefits, including an annual wellness stipendFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramRegistered Retirement Savings Plan (RRSP) with 4% company matchCompensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $80,000 – $120,000 CAD Per Year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within Canada. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce – EverPro: Strategic Planning Manager, Invoicing (Remote, Ontario/Canada) – Toronto, ON
Company: EverCommerce
Location: Toronto, ON
Expected salary: $140000 per year
Job date: Sun, 02 Feb 2025 03:43:35 GMT
Job description: At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: .Business/Vertical:The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies.Position Summary:The Strategic Planning Manager will develop and drive strategic planning processes for Invoice Simple and Joist, reporting to the Market Lead. This role focuses on translating high-level strategy into actionable plans, coordinating cross-functional initiatives, and ensuring strategic alignment across teams.Key Responsibilities:Strategic Innovation:
- Identify new product-market fit opportunities.
- Develop expansion hypotheses and testing frameworks.
- Build business cases for new vectors.
- Research adjacent market opportunities.
- Guide innovation exploration processes.
Planning Framework Development:
- Design OKR and DACI planning systems.
- Create evaluation frameworks for initiatives.
- Develop resource allocation methodologies.
- Build strategic review processes.
- Guide prioritization approaches.
Internal Strategy Consulting:
- Lead strategic deep-dives.
- Support Market and Growth teams with analysis.
- Guide teams on business case development.
- Provide strategic recommendations.
- Drive strategic thinking across teams.
Program Orchestration:
- Facilitate strategic planning sessions.
- Coordinate cross-functional initiatives.
- Drive alignment across teams.
- Track strategic execution.
- Monitor program effectiveness.
Qualifications:
- 5+ years of experience in strategy consulting or product management.
- Strong background in business strategy and product-market fit analysis.
- Experience with strategic planning frameworks and PMF expansion.
- Advanced analytical and business modeling skills.
- BS/BA required; MBA preferred.
- Experience in B2B SaaS preferred.
Personal Characteristics:
- Deeply organized thinker with strong analytical skills and drive for excellence.
- Proactive coordinator who combines strategic thinking with operational execution.
- Natural facilitator who thrives on creating alignment.
- Exceptional communicator who builds consensus across stakeholders at all levels.
- Team-oriented collaborator who works effectively across functions.
- Passionate about strategic planning and driving business success.
Benefits & Perks:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- Continued investment in your professional development
Where: Remote, Ontario/CanadaThe EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Compensation: The target base compensation for this position is $140,000 – $155,000 CAD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed aboveEverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverPro – Design Researcher, (Remote CAN) – EverCommerce – Toronto, ON
Company: EverCommerce
Location: Toronto, ON
Expected salary: $100000 – 110000 per year
Job date: Wed, 05 Feb 2025 08:42:21 GMT
Job description: Design Researcher, EverPro – REMOTE/IN OFFICE (Toronto)At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are looking for a Design Researcher who will research, analyze and share insights about the attitudes and behaviors of customers that currently use EverPro solutions, as well as those who don’t yet but might in the future. You will be responsible for all research activities that allow us to understand the problem, learn about people, gain empathy, generate insights, and test new ideas. You will plan and execute research using qualitative and quantitative methods, analyze results, and synthesize insights in close collaboration with multidisciplinary teams.As a Design Researcher, you are expected to represent depth in the craft of design research: as an individual contributor, and as a mentor and guide for colleagues in other roles. You will often be the backbone of a research project from beginning to end. You will plan, prioritize, and deliver design research activities autonomously, in the context of interdisciplinary projects. Reporting to EverPro’s Design Director, you will be instrumental in shaping the research practice at the EverPro product portfolio level. Your work will impact tactical initiatives for individual software solutions, but also EverPro-level strategic product evolutions like our integrated customer journey and cross-solution features.Responsibilities:Be the go-to person for all things customer research & discovery relatedWork across product, sales, customer success, customer support and other teams to scope, design, and execute impactful design research initiatives;Drive exploratory and evaluative research initiatives, some that address strategic questions around customers, non-customers and/or new product opportunities and others that address more tactical-level questions around the impact and usability of specific product iterations;Use both qualitative and quantitative data to generate insights and opportunity areas for further explorationCommunicate research findings to diverse audiences through presentations and written analyses and other stand-alone research artifacts;Help others understand and use design research methods in their daily work, bringing conviction and helping drive culture change across the organizationBuild strong collaborative relationships across teams within the company, including product, marketing, design, sales, engineering, customer success, customer support, and executives.Skills and Experience needed for success in this role:8+ years of professional design research experience (although you might have had different job titles)Highly developed research skills, demonstrated in your portfolio of recent workStrong understanding of the strengths and shortcomings of different qualitative and quantitative research tools and methods;Experience driving or participating in design sprints or similar processes designed to rapidly de-risk and explore hypotheses about how to respond to a problem or opportunity;You can ruthlessly prioritize your work to drive the most impact across EverProAbility to parallel track multiple discovery/research projectsConfident presentation and storytelling abilitiesExperience collaborating in multifunctional teams as the research leadMust be comfortable in dynamic and sometimes ambiguous work situationsStrong initiative, keen attention to detail, and complex problem-solving abilitiesHighly autonomous, entrepreneurial and self-motivatedExperience integrating design research into software developmentExcellent verbal and written communication skillsIt would be a bonus if you have:A university degree in a relevant Design, Technology, or Social Science disciplineExperience in SaaS and/or native mobile application environmentsExperience doing research in the home improvement / home services industryWhere:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & Perks:Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust wellness benefits, including an annual wellness stipendFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramRegistered Retirement Savings Plan (RRSP) with 4% company matchContinued investment in your professional development through UdemyCompensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $100,000 – $110,000 CAD Per Year, plus bonus. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce is seeking a Design Researcher to join their team. The ideal candidate will be responsible for researching, analyzing, and sharing insights about customer attitudes and behaviors. They will work closely with multidisciplinary teams, plan and execute research using qualitative and quantitative methods, and collaborate with the Design Director to shape the research practice. The successful candidate will have 8+ years of professional design research experience, strong research skills, the ability to parallel track multiple projects, and experience in SaaS and/or native mobile application environments. The position is remote but can be based in Canada with the possibility of office work. The annual base salary range for this position is $100,000 – $110,000 CAD Per Year, plus bonus. EverCommerce is an equal opportunity employer.
EverCommerce – EMHware – Implementation Specialist (Remote, Ontario) – Toronto, ON
Company: EverCommerce
Location: Toronto, ON
Expected salary:
Job date: Thu, 23 Jan 2025 00:39:09 GMT
Job description: At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:We are looking for an Implementation Specialist to focus on our EMHware brand. EMHware is a Canadian-based solution of EverCommerce that provides web-based Agency Management Software for mental health, addictions and social service agencies across Canada. With over 190 agencies and thousands of users across the country, we believe in treating agencies that use EMHware as partners in the improvement of mental health, addictions and social services within their communities. This approach has led to our exponential growth, success, and desire to make a difference in the lives of our customers and clients accessing their services.You must demonstrate the ability to deal with customer communications (via email and phone) and have a track record of providing excellent customer service in the face of difficult situations. You are excited to learn and possess an ongoing commitment to education both through company provided training and self-teaching.Responsibilities:Provide Customer support for our platform by being a Subject Matter Expert (SME) on EMHwareManage customer support requests through our phone, email and ticket systemsProvide training and support to our end usersDocument customer interaction using the EMHware’s customer support ticket applicationParticipate in application testing and quality assuranceA desire to learn and work as part of a team focused on delivering a software solution that strives to exceed the expectations of its customersPerform other duties as neededSkills and Experience needed for success in this role:Post-Secondary education or demonstrated proficiency in the aboveAbility to build consensus and relationships among managers, partners, and employeesExcellent interpersonal, customer support and communication skillsAbility to work well in high-pressure situations and take the lead if necessaryComfortable in a fast-paced environment and capable of meeting short-deadline projects dailyExcellent attention to detail and willingness to pitch in to any initiative when necessaryConfidence navigating Microsoft Office Suite, and help desk support softwareBilingual in French and English RequiredWhere: Remote, Ontario
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Ontario, Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & Perks:Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust wellness benefits, including an annual wellness stipendFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramRegistered Retirement Savings Plan (RRSP) with 4% company matchContinued investment in your professional developmentCompensation: The target base compensation for this position is $28 – $31/hr. CAD. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverPro – Head of Growth, Invoicing (Remote, Ontario/Canada) – EverCommerce – Toronto, ON
Company: EverCommerce
Location: Toronto, ON
Expected salary: $170000 per year
Job date: Sun, 02 Feb 2025 06:35:02 GMT
Job description: At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: .Business/Vertical:The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies.Position Summary:The Head of Growth will develop near, medium and long-term growth strategies for our Invoicing products (Invoice Simple and Joist). Working closely with the Market Leader for Invoicing, this role will define strategic growth initiatives, including pricing, promotion, and market expansion strategies, while partnering with the marketing department for execution. The role serves as a key strategic partner across all Market Leader functions to ensure cohesive growth planning and optimization.Key Responsibilities:
- Growth Strategy Development:
- Define comprehensive growth strategies across different time horizons.
- Define strategic KPIs and own pipeline targets for invoicing product growth.
- Lead pricing and promotion strategy.
- Guide new market, product, and geographic expansion opportunities.
- Develop strategic frameworks for demand generation and lifecycle marketing.
- Guide product strategy to optimize conversion and retention.
- Strategic Analysis:
- Build analytics frameworks to measure and optimize growth initiatives.
- Define metrics for tracking performance across customer lifecycle.
- Guide optimization of customer acquisition costs and lifetime value.
- Create forecasting models for pipeline and revenue growth.
- Lead rapid testing and iteration cycles to improve performance.
- Strategic Leadership:
- Manage the Market Strategist, Growth Strategist, and Growth Data Analyst.
- Build centers of excellence for growth strategy and execution.
- Foster data-driven strategic planning, decision-making and high-performing team culture.
- Develop frameworks for scaling growth initiatives.
- Create systems for excellent experimentation and impact measurement.
- Cross-functional Strategy:
- Collaborate with marketing department to ensure effective strategy implementation and campaign execution.
- Partner with Customer Research, Strategic Planning, and Performance Monitoring teams.
- Guide partnership strategy with Business Development.
- Work with Product teams on conversion and retention optimization.
- Align with Customer Research on target audience insights.
Qualifications:
- 12+ years of experience in growth, marketing, or related field with proven track record of driving business growth.
- Experience leading and scaling growth teams in B2B SaaS environment.
- Strong background in data analysis, experimentation, and optimization.
- Proven ability to develop and execute multi-channel growth strategies.
- BS/BA required; MBA preferred.
- Experience with growth marketing tools and analytics platforms.
- Strong data analysis and modeling skills required.
- Proven track record of data-driven decision making.
- Experience in market expansion and geographic growth.
- Demonstrated ability to develop and execute pricing strategies.
Personal Characteristics:
- Deeply curious strategic thinker with strong analytical skills and drive for continuous learning.
- Proactive problem-solver who combines data-driven analysis with creative exploration.
- Natural investigator who thrives on uncovering insights and market opportunities.
- Exceptional communicator who builds consensus across stakeholders at all levels.
- Team-oriented leader who inspires others through respect, humility, and integrity.
- Passionate about building high-achieving teams and driving business growth.
. Benefits & Perks:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- Continued investment in your professional development
Where: Remote, Ontario/CanadaThe EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Compensation: The target base compensation for this position is $170,000 – $200,000 CAD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed aboveEverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce is a service commerce platform that provides SaaS solutions to simplify and empower the lives of its 700,000+ customers in the Home & Field Services, Health Services, and Wellness industries. They are seeking a Head of Growth for their Invoicing products to develop strategies and initiatives for product growth, pricing, promotion, market expansion, and customer acquisition. The ideal candidate should have 12+ years of experience in growth or marketing, a strong analytical background, and proven leadership skills. The position offers flexibility to work remotely in Canada and includes benefits such as wellness stipends, FTO, and an Employee Stock Purchase Program. Salary for the position ranges from $170,000 – $200,000 CAD per year. EverCommerce is an equal opportunity employer.