Company: Telus
Location: Ottawa, ON – Toronto, ON
Job description: Familiarity with analysis, churn reporting, and 1:1 marketing English verbal and written is required for this opportunity… Great-to-haves 7+ years progressive experience in marketing or business management positions Knowledge of the Google…
This job opportunity requires experience in analysis, churn reporting, and 1:1 marketing, as well as strong English verbal and written communication skills. Additionally, it would be beneficial to have at least 7 years of experience in marketing or business management positions and knowledge of Google.
Job Description
Position: Customer Service Representative
Location: Montreal, QC
Salary: $45,000 – $50,000 per year
We are seeking a Customer Service Representative to join our team in Montreal. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing excellent customer service at all times.
Responsibilities:
– Answering customer inquiries via phone, email, and in person
– Resolving customer complaints in a professional and timely manner
– Providing product information and helping customers make purchasing decisions
– Processing order requests and tracking shipments
– Maintaining accurate records of customer interactions and transactions
Requirements:
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Strong attention to detail and organizational skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office applications
– Bilingual in English and French is an asset
If you are a customer-focused individual who enjoys helping others, we would love to hear from you. Apply now to join our team in Montreal!
Expected salary: $86000 – 130000 per year
Job date: Sat, 15 Jun 2024 00:42:54 GMT
