Specialist, Brand Marketing – Holt Renfrew – Toronto, ON

Company: Holt Renfrew

Location: Toronto, ON

Expected salary:

Job date: Wed, 14 May 2025 02:00:12 GMT

Job description: Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.The Specialist, Brand Marketing will support the Brand Marketing Manager in developing and executing strategic marketing campaigns and programs that differentiate Holt Renfrew, ensuring complete integration across all channels and delivery consistent with the company’s overall goals.Specific responsibilities include (but are not limited to) the following:Support the development and execution of seasonal campaigns and marketing programs from strategy through to completion, in partnership with the Brand Marketing Manager.Collaborate with marketing, retail, and product teams to build seasonal business plans and ensure 360° integration across all touchpoints.Own campaign briefing for creative and communications teams, ensuring all assets are on-brand and aligned with campaign objectives.Contribute to strategic planning by identifying insights from consumer, cultural, competitive, and communications trends.Build and maintain strong relationships with internal stakeholders to foster collaboration and drive effective campaign execution.Prepare and manage campaign decks, proposals, and presentation materials for internal and external stakeholders.Lead post-campaign analysis, including the development of post-mortem reports and archiving of campaign assets and results.Manage marketing invoicing and financial tracking, regularly updating the master budget for accuracy.Oversee the coordination and implementation of project plans, including timelines, progress tracking, meeting documentation, and performance metrics.Maintain key Brand Marketing documents, calendars, and workflows.Contribute to the development of innovative, first-to-market campaigns that showcase Holt Renfrew’s brands and in-store experiences.Stay informed on market and industry trends to identify new opportunities for campaign innovation and audience engagement.Support the creation of ideas that drive traffic and sales across in-store and digital channels.Identify and recommend improvements to processes, tools, and team performance.Adhere to all Health & Safety policies and procedures.Perform other duties and special projects as assigned.The ideal candidate:Bachelor’s degree in marketing, communications, business, or a related field3-4 years post-university work experience in marketing, strategy, project and/or account management experience; agency experience is an assetDemonstrated leadership and influencing skills with the ability to get things doneExcellent interpersonal skills; a team player who is able to act as both a leader and an individual contributor as requiredExcels in project management, with the ability to juggle multiple priorities and meet deadlines.Confident and effective communication (written & verbal) and interpersonal skillsIs adaptable and comfortable with ambiguity and changeHighly service-oriented with exceptional organizational and follow up skillsDeeply interested in fashion, arts and cultureProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) experienced in creating engaging presentation decks.Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Holt Renfrew offers a dynamic, fashion-focused work environment with growth opportunities and benefits, including competitive compensation, employee discounts, health coverage, and tuition assistance. The role of Specialist, Brand Marketing involves supporting the Brand Marketing Manager in executing strategic marketing campaigns aligned with company goals. Responsibilities include campaign development, collaboration with various teams, briefing creative teams, analyzing market trends, managing campaign proposals, financial tracking, and documentation. The ideal candidate should have a bachelor’s degree, 3-4 years of relevant experience, strong leadership and project management skills, and a deep interest in fashion and culture. Holt Renfrew emphasizes diversity and inclusivity in hiring practices.

Director, Customer Analytics & Insights – Holt Renfrew – Toronto, ON

Company: Holt Renfrew

Location: Toronto, ON

Expected salary:

Job date: Wed, 07 May 2025 00:53:28 GMT

Job description: Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.The Director of Customer Analytics and Insights plays a pivotal role in shaping the Brand’s strategy and decision-making through deep, actionable data insights. This role is responsible for developing a comprehensive understanding of Holt’s customers—including their purchasing behaviors, interests, and interactions across both physical and digital channels—as well as tracking emerging trends and customer evolution. Strategically, the role focuses on continuously enhancing customer modeling and insights to inform future planning. On an operational level, it promotes data accessibility, encourages the adoption of data-driven decision-making, and empowers teams across the organization to act on insights with confidence.The role will also have leadership responsibilities including ensuring the best resource allocation and prioritization across operational and strategic support, building and developing a high-performing team recognized for delivering results and accountability, and continuing to advocate and nurture a data-driven mindset and decision-making across the Brand.ResponsibilitiesStrategic InitiativesShape and continuously evolve customer segmentations and champion its transparency and accessibility across the organization to drive awareness and adoptionGuide how to build and leverage models to identify trends and opportunitiesContextualize, visualize and share insights openly through storytelling to enable alignment across departmentsContribute to defining how we will track and measure strategic initiatives and support their implementation and roll outIdentify opportunities to capture new sources of data (both internal and external) to improve on quality of data sets and build understanding of contextReporting & AnalyticsManage governance of customer self-serve reports, including design, build and evolution of these reports to support better operational decision makingDrive adoption and continuously refine metrics and data points of self-serve reports based on understanding of user needsSupport ad-hoc business operational requests with the aim to develop tools and processes to unlock more business autonomy in day-to-day operationIdentify opportunities for growth in customer base and customer value in line with brand seasonal goals, working closely with operational teamsData Governance and StructureOversee customer data governance to ensure accuracy, consistency, quality and security of data and reports; ensure data is structured and is optimized to suit business needs (partnering with Technology team)Stay connected with ongoing projects to identify new data points we would like to capture to enhance quality of our analysisExplore how to connect pieces of data which may not yet be connected to support data prepThe Ideal Candidate:Bachelor’s degree in data & analytics, business, marketing, or a quantitative field (e.g., statistics, math, economics, computer science)8+ years of post-university experience in Data & Analytics or Marketing, with a focus on data-driven decision-makingStrong grasp of relational databases and SQL environmentsExperience building and/or overseeing self-serve data visualizations (Power BI, Tableau)Proficient in developing data-driven modelsFamiliarity with modern cloud-based analytics platforms (e.g., Microsoft Fabric, GCP, AWS); capable of guiding work in tools like Python and PySparkAdvanced skills in Excel and PowerPointProven leadership and influencing skills; able to drive results and work cross-functionallyAdaptable, with a strong tolerance for ambiguity and changeExcellent analytical and problem-solving abilitiesStrong interpersonal and communication skills; effective both as a team leader and individual contributorKnowledge of customer data privacy best practicesSolid business acumen with the ability to connect analytics to financial and strategic goalsAn interest or passion for fashion is an assetHolt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Holt Renfrew provides a fashion-driven workplace with opportunities for professional growth and a focus on corporate social responsibility. They offer competitive compensation, employee discounts, pension, health benefits, and tuition assistance.

The Director of Customer Analytics and Insights plays a crucial role in shaping brand strategy through in-depth data analysis of customer behavior across channels. Responsibilities include evolving customer segmentation, advocating data-driven decision-making, and enhancing operational data access. The role also involves managing data governance, ensuring data quality, and collaborating with teams to identify growth opportunities.

The ideal candidate should have a bachelor’s degree in a related field, over 8 years of experience in data analytics or marketing, and strong skills in SQL, data visualization tools (e.g., Power BI, Tableau), and cloud platforms. Leadership, adaptability, and excellent analytical abilities are essential, alongside a passion for fashion.

Holt Renfrew is committed to diversity and inclusion in its hiring practices, offering accommodations during the recruitment process as needed.

Project Manager, Creative Content – Holt Renfrew – Toronto, ON

Company: Holt Renfrew

Location: Toronto, ON

Expected salary:

Job date: Sat, 03 May 2025 06:22:57 GMT

Job description: Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.The Project Manager, Creative is responsible for managing the development, implementation, and flawless execution of customer-facing and internal collateral that builds brand awareness, reinforces Holt Renfrew’s unique positioning, and enhances the luxury shopping experience. This role ensures that all creative content is delivered with precision, consistently reflecting the brand’s voice to drive traffic, engagement, and sales.Responsibilities will include (but not limited to):Oversee the development and execution of all in-house creative initiatives supporting national campaigns, merchants, corporate, and store initiatives across digital (email, social, editorial) and print (in-store signage, packaging, visual merchandising, paid media) channelsOversee National Campaign programs from Ideation to execution in collaboration with Creative and cross-functional teamsAct as the primary liaison for all creative briefs and project requests company-wideDevelop, manage, and optimize workback calendars and workflows to ensure seamless seasonal creative development across all customer touchpointsChampion operational excellence by continually identifying opportunities to streamline workflows, improving processes and improve efficiencyAssign and activate creative briefs, establish workback schedules, and manage critical paths to ensure timely execution of all creative deliverablesManage internal creative resources, including designers, copywriters, freelancers, and agency partners, ensuring high-quality output aligned with Holt Renfrew standardsTrack project deliverables, facilitate approvals, and translation requestOversee print production, vendor management, and press proof approvalsLead quality assurance and brand stewardship across all creative executionsManage administrative responsibilities such as invoicing, budget tracking, contracts and schedulingManage stakeholder communication, training, and process adherence while overseeing daily creative production responsibilitiesThe ideal candidate:5+ years of creative production experience in retail or agency settingsPost-grad education in Marketing, Communications, or related fieldSkilled in print and digital media with multichannel content expertiseStrong project management across timelines, budgets, and resourcesExperienced in leading teams and working with vendors and creativesThrives in fast-paced environments, managing multiple deadlinesProven leadership and stakeholder influenceProficient in project tools (e.g., Monday.com, Asana) and MS OfficeExcellent communication and relationship-building skills​Highly organized with strong multitasking abilityDeep knowledge of branding and luxury marketing standardsHolt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Holt Renfrew provides a dynamic, fashion-forward environment with opportunities for personal and professional growth. The company emphasizes partnerships with renowned luxury brands and a commitment to corporate social responsibility.

The role of Project Manager, Creative involves managing the creation and execution of customer and internal materials to enhance brand awareness and the luxury shopping experience. Key responsibilities include overseeing in-house creative initiatives across digital and print channels, managing national campaign processes, liaising across teams, optimizing workflows, and ensuring quality execution of creative projects.

The ideal candidate should have over five years of experience in creative production, strong project management skills, expertise in print and digital media, and the ability to thrive in fast-paced environments. Proficiency in project management tools and MS Office, along with excellent communication skills, are crucial.

Holt Renfrew values diversity and inclusivity in its workforce and is committed to providing accessible hiring experiences.