Company: Infosys
Location: Calgary, AB – Toronto, ON
Expected salary:
Job date: Thu, 03 Jul 2025 02:58:35 GMT
Job description: Job DescriptionInfosys Consulting is seeking experienced senior management consultants to join our North American Communications, Media, and Entertainment practice at a Senior Principal Level.About the Role:
An experienced consulting professional, you will be a thought leader in the CMT industry and a key advisor to defining solutions and will be on point to help clients define and realize the solution and business architecture envisioned as part of their transformation initiatives. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the rapidly transforming business model of the CMT sector. You will have deep experience defining solutions and the enterprise architecture across one or more of the sub-sectors of the CMT industry (communications, media, or technology) and will have a deep understanding of industry business solutions and high-level system architecture and technology designs deployed across CMT companies. We focus on solutions and capabilities to transform our client’s businesses, including:
- Intelligent Customer Engagement
- Business and Technology Transformation
- Reimaged Enterprise Telcom Business
As a Senior Principal in Business Consulting, you will lead major projects and serves as a key customer-facing member of an Infosys CMT Consulting team. You will contribute to the development of solutions to solve business problems and increase adoption of Infosys driven solutions. This position is responsible for delivering actionable value across the CMT ecosystem. You will operate independently to provide quality work products to an engagement and perform varied and complex duties and tasks that need independent judgment.This job requires skills and experience in one or more of the following areas:
- CRM and customer experience management solutions for CMT providers.
- ERP, Supply Chain and Financial systems for CMT providers
- Knowledge related to company operations across key process areas, including service design, network operations, customer care, field services, and business operations.
- Leadership of complex business transformation programs.
- Project execution employing a global delivery model.
Responsibilities:
- Provide overall project management, data management, data analytics and critical problem solving throughout the lifecycle of consulting engagements.
- Provides management and oversight of specific projects across all functional areas.
- Lead/key consultant with external client.
- Provides advice and consultation to external clients on analytic questions, address issues and reasonable timeframes for all project components.
- Manages adhoc client requests and provides clients with feedback on feasibility and timelines.
- Develops and manages overall project plan, working with project managers.
- Oversees business analyst in development of business requirements and project scope documents.
- Directs business analyst in updating project plans, change of scope or out of scope, risk logs, etc.
- Provide coordination for overall project and identifies synergies, duplication of efforts or overlap, and any project gaps.
- Works with consultants to develop analytic approach and methods.
- With team input, prepares overall client deliverables:
- Summary of key findings
- Recommendations including priorities when appropriate
- Develops PowerPoint presentation if needed which “tells the story” to the client
- Participate in the research and product development process.
- Support account management/sales in business development and sales meetings
- Support analytic needs for sales and marketing.
Basic Qualifications:
- Bachelor’s degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 10+ years’ experience within the utilities industry and at least 5 years of advisory consulting experience in comparable consulting services.
- Ability to travel up to 4 days a week to multiple local, state and/or national client locations.
- Ability to work as part of a cross-cultural team, including flexibility to support multiple time zones when necessary.
- Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
- An MBA with an advanced degree or equivalent experience in Communications, Media, or Entertainment business
- Strong client facing skills including presentations to senior leadership, advice and consult with clients.
- Demonstrated ability to coordinate, integrate and deliver projects.
- Strong planning, coordination, analytical and communication skills.
- Ability to provide guidance to stakeholders in understanding business value of the initiative.
- Ability to interface with customers and other stakeholders with minimal supervision.
- Ability to complete project, with demonstrated commitment to meeting deliverables.
- Ability to prioritize among multiple tasks and self-manage.
Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:-
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Role Designation2937ASOBCD Senior Principal – Business ConsultingInterest GroupInfosys LimitedRoleSenior Principal – Business Consulting – CANCompanyITL CanadaDomainHi -Tech, TelecomSkillsetProcess|Consulting processes|Technology Consulting processEEO/About UsAbout Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job Summary: Senior Principal – Business Consulting at Infosys Consulting
Role Overview:
Infosys Consulting is hiring a Senior Principal in the North American Communications, Media, and Entertainment (CMT) practice. This position targets experienced management consultants to lead transformation initiatives within the CMT sector.
Key Responsibilities:
- Act as a thought leader and advisor for clients in defining solutions and business architecture.
- Manage major consulting projects and serve as the primary contact for clients.
- Lead the development of consulting solutions to address complex business problems.
- Oversee project management, data analytics, and critical problem-solving throughout engagements.
- Guide business analysts, manage project plans, and ensure timely client deliverables.
- Support business development and contribute to sales strategy and processes.
Required Qualifications:
- Bachelor’s degree or equivalent experience, with at least 10 years in the utilities industry and 5 years in advisory consulting.
- Ability to travel up to 4 days a week for client engagements.
- Strong client-facing and presentation skills with a focus on senior leadership.
Preferred Qualifications:
- MBA or advanced degree in relevant fields.
- Demonstrated project coordination and analytical skills.
- Proven ability to prioritize tasks and work independently in cross-cultural teams.
Benefits:
- Comprehensive medical and dental insurance.
- 401(k) plan, paid holidays, and other competitive benefits.
Company Overview:
Infosys is a global leader in digital services and consulting, specializing in assisting clients with their digital transformations through innovative technologies and strategies.
