NOTE: This job is only temporarily remote due to COVID-19.
WHY EMPLOYEES LOVE JUMPFACTOR:
- Very competitive compensation
- Remote work
- Constant growth & career advancement opportunities
- Performance-based bonuses
- Paid training (courses, events, conferences)
- Paid social events
- Robust health-dental-vision-disability benefits
- Up to 4 weeks vacation
- Pet-friendly environment
- bi-Weekly learning programs
- State of the art technologies and tools
QUALIFICATIONS for DIRECTOR of CLIENT SERVICES:
- 2+ years of team management / performance management and holding others accountable for results
- 3+ years of key account management and retention success
- 3+ years of digital marketing strategy w/ proven results
- 2+ years of campaign execution & project management
- high level of tech savviness and software proficiency
- History of hitting clear KPIs and targets around revenue and results
JOB DESCRIPTION for DIRECTOR of DIGITAL MARKETING ACCOUNTS:
- Lead, manage and hold a team of 5-10 marketers accountable. (LMA) while ensuring team’s happiness score is above 8/10
- Retain and grow overall account team revenue with targets based on 90% retention and upselling for 10% YOY growth on MRR
- Maintain strong relationships with upper level key stakeholders at various larger accounts and manage account escalations, retentions
- Step in and execute hands on strategy or account management or marketing execution where required
- Spend 30-40% of time on 1 on 1 coaching and focused training to drive efficiency and quality of work in line with KPIs and standards
- Oversee campaign performance with team and ensure at least 80% performance against targets set for clients’ digital campaigns (through team management, delegation and coaching.)
WHO WE ARE:
Jumpfactor is an Award-winning Growth500 Fastest growing company in Canada (3 years in a row) . We are a fast-paced B2B digital marketing agency. We’re best suited for motivated self-starters. We specialize in B2B services and technology marketing. If you want to skyrocket your career – this is the place to be. We are doubling in size in the next 12 months.
CORE VALUES:
- We are strategic
- We are passionate
- We are tenacious
- We keep learning
- We embrace team
- We have integrity
NEXT STEPS:
Successful candidates will be asked to complete a few short assessments if selected.
Director of Digital Marketing Client services , Director of Digital Marketing, Director of Operations, Director of Client services, Director of Accounts, Director of Account Services, Director of Client Experience
Job Types: Full-time, Permanent
Salary: $80,000.00-$135,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
Schedule:
- 8 hour shift
Work remotely:
- Temporarily due to COVID-19
CLICK TO APPLY
