Shoppers Drug Mart – Pharmacy Intern – North York, ON

Company: Shoppers Drug Mart

Location: North York, ON

Expected salary:

Job date: Sat, 21 Dec 2024 06:20:26 GMT

Job description: Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?SUMMARY:Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.DUTIES & RESPONSIBILITIES:Pharmacy and Customer ServiceAcknowledge all customers approaching the PharmacyEnsure all privacy requirements are met, including, customer confidentiality and consent managementBe clearly identifiable to the publicWhy this role is important? Here at Shoppers Drug Mart, we take pride and ownership in helping Canadians live life well. We’re looking for talented individuals who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way!We can offer progressive careers, comprehensive training, flexibility and a great benefits package! Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for future pharmacists in a community pharmacy. Our retail / community environment will provide real world training to enhance academic experience. Interns will learn about the expanding roles of the community pharmacist.What we offer:Expose Interns to the practice of pharmacy in a community setting- Enhance communication skills with patients, employees, and other health care workers- Knowledge of OTC products, disease state management, drug therapy, and patient counseling skills- Teach skills necessary to manage a retail pharmacy- Prepare future pharmacists to be successful in a community setting. If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you.Additional information:Applicants must possess an OCP number, be registered as a pharmacy intern with OCP, and hold or have the ability to hold pharmacy intern liability insurance.J2WRTLJ2WRRXWhy work in a Shoppers Drug Mart store?Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Sr. Manager, In Store Marketing – Shoppers Drug Mart – Toronto, ON

Company: Shoppers Drug Mart

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Dec 2024 06:34:29 GMT

Job description: Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Role Mandate:Reporting to the Senior Director, In store Marketing & Experiential, the incumbent will be responsible for the management and delivery of all in store campaigns including signage, audio, digital screens and print materials to support National, Divisional and Control brand marketing plans.Accountabilities:

  • Manage multiple Print & Fulfillment vendors including overseeing the printing, kitting, distribution and delivery of all print material, store portals, inventory & replenishment of instore marketing materials and new store openings.
  • Develop and support major marketing initiatives by working directly with the Marketing Brands, and in some cases Category and Merchandising teams on POP, innovation, & sourcing to deliver an impactful in store experience.
  • Recommend alternative solutions to print projects with respect to process to save on time, costs, substrates to provide better value or improve on quality.
  • Point of contact to support Brand Marketing teams on any issues concerning, vendor, pricing, quality, and proactively work to resolve any issues or concerns with service, or price.
  • Support team in sourcing hardware, décor or innovation to support new signage, fixtures or hardware.
  • Participates in key meeting where multiple stakeholders align on objectives and priorities to drive business results
  • Review and monitor current processes and practices within the ISM workflow and looks for continuous improvements to manage work and volume.
  • Lead and coach direct report(s) and manage on site vendors to ensure that work is done accurately, efficiently and maintains the integrity and overall strategy ensuring implementation complies with policies, procedures and standards as well as best working practices
  • Manage and monitor overall budgets supporting National, Divisional and Control Brand marketing plans. Manage large budgets in excess of 5M
  • Own day to day vendor relationships, including monthly meetings to discuss rates, services, resources, as well as the supervision of on site contractors
  • Maintain awareness of industry and competitors’ trends, applying knowledge to develop new components, be innovative in marketing practices, and share across team.
  • 4 days per week onsite between our Shoppers location (243 Consumers Rd – North York) and Loblaw Companies Limited (1 Presidents Choice Circle – Brampton)

What you’ll need:

  • Post-secondary education equivalent to a Bachelor’s Degree or College diploma in Marketing, Business or Advertising
  • Minimum of 7-10 years business experience in Marketing or Advertising.
  • Minimum of 3-5 year’s experience managing a large internal and external team
  • Excellent interpersonal and communication skills, both oral and written.
  • Data management experience using MS Office applications, especially strong in Excel.
  • Ability to manage multiple and conflicting demands, with a high degree of detail and accuracy in a fast paced environment.
  • Creative problem-solver with a strong work ethic and attention to detail and accuracy.
  • Possesses strong project management and negotiating skills.
  • Deliver quality work on large/complex in-store signage programs, ensuring timely execution.
  • Accountable for working cost-effectively within budget requirements of up to 1M

Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart in Toronto is looking for a Senior Manager for In-Store Marketing and Experiential. The role involves managing and delivering in-store campaigns, overseeing print materials, working with marketing teams, and developing innovative solutions. The ideal candidate will have a background in marketing or advertising and strong communication skills. The position requires working on-site four days a week in North York and Brampton. Shoppers Drug Mart values diversity and offers competitive pay, benefits, and opportunities for growth within the organization. Applicants with disabilities can request accommodation during the recruitment process.

Shoppers Drug Mart – Bilingual Patient Care Specialist (Remote) – Mississauga, ON

Company: Shoppers Drug Mart

Location: Mississauga, ON

Expected salary:

Job date: Fri, 15 Nov 2024 01:49:33 GMT

Job description: Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Bilingual Patient Care Specialist (Remote)Basic FunctionThe Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.Nature and ScopeThe Patient Care Specialist is the main point of contact for the patient, and in some programs, also the single point of contact for the group of physician clinics/offices within that territory. The Patient Care Specialist will work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role.What you will do

  • Single point of contact for patients enrolled in the support program and prescribing physician, if applicable
  • Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required.
  • Informs the patient about all program offerings – for example case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance
  • Understands the molecule(s) in full detail
  • Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
  • Acts as a patient advocate, exploring all options for funding of medications, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process
  • Administers financial means tests and manages all aspects of financial assistance within the program as applicable

Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy; including self-injection training

  • Works collaboratively with Program Management, other Patient Care Specialists, and Field Case Manager/Case Manager (program dependent) to address patients concerns or needs and escalations interrupting the patient journey
  • Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
  • Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures

What you will need

  • College Diploma or University degree is required
  • 2-3 years’ experience in the healthcare or pharmaceutical industry, preferably working with directly with patients and with other health professionals (i.e. physicians, nurses, pharmacists)
  • Experience with public (provincial and federal) and private third party drug reimbursement plans
  • 2-3 years’ experience in a Customer Service or Call Centre setting
  • Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
  • Bilingualism (French & English) preferred
  • Demonstrated ability to work successfully within a fast paced, team based environment

Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: Temporary with Benefits (Fixed Term)Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.