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Company: Johnson & Johnson
Location: Toronto, ON
Job description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential.T he Marketing Manager role presents an exciting opportunity to drive growth against one of our brands in a challenging and dynamic therapeutic area. This individual will be a key contributor to the brand’s strategic business planning based on a deep understanding of the patient, customers and market. The Marketing Manager will work collaboratively with a passionate and experienced cross-functional team to develop and implement innovative omnichannel tactical plans to enhance customer value and accelerate growth.Key Responsibilities:
- You will analyze market research and various data sources to develop and implement insight-led, competitive strategies in PLAT for Invega Sustenna and Invega Trinza.
- You will lead cross-functional teams and will collaborate extensively with Medical, Regulatory, Access and other key internal partners
- You will be the face of the brand to the Sales team and responsible for inspiring them to deliver your brand’s go-to-market plan with excellence
- You will cultivate reciprocal customer relationships, uncover insights, and develop omnichannel solutions to maximize customer reach and engagement
- You will ensure key deliverables are executed in accordance with Janssen’s compliance and regulatory policies, PAAB and IMC codes, embodying an Everyday Integrity mindset
- You will build and monitor sales forecasts, as well manage the marketing OPEX budget• University degree, preferably in business, science, or related field (MBA an asset)
- 5-8 years of progressive marketing, sales or related experience in the Pharmaceutical Industry preferred
- Passionate about healthcare, and translating insights into winning strategies and tactical execution to transform care for patients within a highly regulated environment
- Experienced collaborator with an inclusive leadership style and proven ability to work effectively with internal and external stakeholders, to lead without authority and inspire followership
- Strong foundation in analytics, with the ability to synthesize data, generate insights to strategy quickly, and pivot based on an intimate understanding of KPIs
- Proven track record of achieving results through the application of foundational marketing principles including customer centricity, strategic analysis, opportunity identification and solution design
- High level of digital acumen including experience leading patient and/or healthcare practitioner activation campaigns, omnichannel engagement and/or direct-to-consumer advertising is an asset
- Strong project management skills, including the ability to prioritize projects, manage multiple deadlines simultaneously to meet objectives in an agile environment
- Strong verbal, presentation and written communication skills
At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love.Information on benefits can be viewed by following this link: https://www.careers.jnj.com/employee-benefits
Johnson & Johnson is committed to healthcare innovation and creating a world where diseases can be prevented, treated, and cured. They prioritize diversity and inclusion in their workforce to reflect the communities they serve. The Marketing Manager role at Johnson & Johnson involves developing strategic plans for brand growth in the pharmaceutical industry, collaborating with cross-functional teams, and ensuring compliance with regulations. Successful candidates for this role will have experience in marketing, sales, or the pharmaceutical industry, as well as strong analytical and communication skills. Johnson & Johnson is dedicated to improving the health of humanity and offers a range of benefits to support their employees’ health and well-being.
Job Title: Customer Service Representative
Location: Ottawa, Ontario
Salary: Competitive
Job Description:
Our client is seeking a Customer Service Representative to join their team in Ottawa. The successful candidate will be responsible for providing exceptional customer service to clients both via phone and email. Duties will include answering customer inquiries, resolving complaints, processing orders, and maintaining records. The ideal candidate will have excellent communication skills, be detail-oriented, and possess a positive attitude. Previous customer service experience is preferred.
Key Responsibilities:
– Answering incoming calls and emails from customers
– Resolving customer complaints and issues
– Processing orders and updating customer records
– Providing product information and assistance
– Ensuring customer satisfaction and retention
Requirements:
– Previous customer service experience
– Excellent communication skills
– Detail-oriented and organized
– Positive attitude
– Ability to work in a fast-paced environment
If you are looking for a challenging and rewarding opportunity in customer service, apply now for the Customer Service Representative position in Ottawa.
Expected salary:
Job date: Sat, 22 Jun 2024 22:57:49 GMT