Manager S&M Business Operations – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sun, 20 Apr 2025 07:49:17 GMT

Job description: The Regional Profitability and Efficiency role is critical in supporting the East Region Sales & Marketing teams by driving operational efficiencies and ensuring profitability goals are met. This position collaborates closely with the Sales and Marketing leaders to streamline business operations, optimize financial performance, and forecast sales and marketing initiatives. By playing a key role in the period end closing process and providing valuable insights into regional performance, this position is essential in driving sustainable growth and business success.

Director, Sales & Marketing Business Operations – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sat, 19 Apr 2025 07:19:22 GMT

Job description: This role at Grand Vacations offers the opportunity to oversee the business operations of Sales and Marketing, with a focus on improving profitability and efficiency. The Director of Business Operations will be responsible for evaluating and implementing strategies to drive success in sales and marketing initiatives. This role requires strong leadership skills, a keen understanding of business operations, and the ability to identify and capitalize on opportunities for growth. If you are a strategic thinker with a passion for driving results, this role offers a bright future at Grand Vacations.

Accenture – Security Specialist – Cisco Firewall Operations – Ottawa, ON

Company: Accenture

Location: Ottawa, ON

Expected salary:

Job date: Sat, 19 Apr 2025 01:14:51 GMT

Job description: We Are
Accenture Security helps organizations prepare, protect, detect, respond, and recover along all points of the security lifecycle. Cybersecurity challenges are different for every business in every industry. Leveraging our global resources and advanced technologies, we create integrated, turnkey solutions tailored to our clients’ needs across their entire value chain. Whether we’re defending against known cyberattacks, detecting and responding to the unknown, or running an entire security operations center, we will help companies build cyber resilience to grow with confidence. Our team of the security sector’s brightest people use the coolest tech to out-hack the hackers and help clients build resilience from within. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle.You Are
Passionate about security, love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients’ security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, team-oriented environment. You’re a creative, analytical problem solver with above average documentation skills who can speak to both technical and non-technical audiences. Can apply deep security skills to design, build and protect enterprise systems, applications, data, assets and people for Accenture and our clients. You are eager to put your skills to use by helping us help our clients inject security at every level of their organization.Job Description
Infrastructure Security strengthens clients’ ability to detect, prevent, and respond to infrastructure threats (networks, clouds, endpoints, mobile, and IoT). This includes cloud security, network architecture transformation, network security controls, modern secure remote access, endpoint detection & response.The candidate should have strong experience in security technologies including Firewalls, WAF, Web Proxy, IDS/IPS, Endpoint Security, and generate metrics related to Security, Network performance, capacity and availability.Key responsibilities for infrastructure security consulting practitioners include:This is an operations role responsible for managing and maintaining client’s network security operations. This includes supporting perimeter firewalls, web application firewalls, azure security, and endpoints.Run and Operate:

  • Deep knowledge and understanding of Azure Cloud native security services with a good to have experience of another cloud service provide (AWS or GCP)
  • Maintains policy, procedure documentations, including regular reviews and updates.
  • Automate operational tasks to make processes simpler and more robust.
  • Planning and implementing infrastructure security activities to enhance operations.
  • Implementation of native infrastructure security hardware and software with a focus on network segmentation and inspection of traffic.
  • Performing analysis of network security needs that contribute to the design, integration, and installation of hardware and software.
  • Analysis, troubleshooting and development of solutions to network / security problems.
  • Performing changes in the network following the change management process.
  • Administering perimeter security systems such as firewalls, intrusion detection systems, endpoints and web proxy.
  • Providing consultation to infrastructure and application project teams on information security designs.
  • Integration with corporate WAN, LAN and server architectures and other security programs;
  • Travel as required

Basic Qualifications:

  • Minimum of 5 years of experience in network security design and operations, and network administration.
  • Minimum of 3 years hands on experience implementing firewall solutions (Cisco preferred, Palo Alto) for large Canadian or multi-national companies.
  • Must have a strong technical knowledge of security operations, security monitoring, network segmentation, security controls relating to IPS/IDS systems, and firewall technologies (Cisco).
  • Minimum of 2 years of experience with Platform Security (UNIX/Windows).
  • Minimum 1 year of network packet capture and interpretation experience.
  • In possession of, or able to qualify for, Canadian federal security clearance (reliability level).

Preferred Skills:

  • Minimum Bachelor’s degree.
  • Vendor certifications (CCNP, CCIE, PCNSE, AZ-500).
  • Industry recognized Professional Security certification (e.g. CISSP)
  • Experience working for the Big 4 or Global SI is highly desired.
  • Knowledge of cyber defense vendors and product capabilities is desirable.
  • Willing to travel as required.
  • Experience with deploying Microsoft Sentinel and Defender for Cloud in complex client environments.

Professional Skill Requirements

  • Ability to lead and manage dynamic multi-region teams
  • Eagerness to contribute to a team-oriented environment
  • Ability to work creatively and analytically in a problem-solving environment
  • Good communication (written and oral) and interpersonal skills
  • Good organizational, multi-tasking, and time-management skills
  • Demonstrated leadership, teamwork and collaboration in professional setting; either military or civilian

About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us atOur Commitment to Inclusion & DiversityAt Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an or speak with your recruiter.Other Employment StatementsIt is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.Job candidates are not required to disclose any offence for which a pardon has been granted.

Associate Media Director (Operations) – Critical Mass – Toronto, ON

Company: Critical Mass

Location: Toronto, ON

Expected salary:

Job date: Fri, 18 Apr 2025 06:11:12 GMT

Job description: As the Associate Media Director (Operations), you will be responsible for uncovering, developing and executing efficiencies in the media process. In partnerships with the practice leads, project management teams, and client service teams you will work to ensure our media practice is delivering on client goals and working effectively.The ideal candidate is dynamic, detail oriented, and results driven. They should have a passion for Operations, Media, and enjoy working in a collaborative environment. As part of a fully integrated team, this role requires excellent communication and project management skills, a strong understanding of Media Investment tools and process, site tagging and best practice.You will:

  • Create and deliver the vision of media ops inside CM
  • Lead rapid development of Operational processes, workflow, standards & best practices and innovative solutions
  • Create, lead, and manage technology-driven processes that enable efficient resource and time management to drive effective and efficient media buying & management
  • Accountable for timely delivery of critical initiatives and rolling out new workflow.
  • Work closely with team members across Planning and Investment teams to ensure smooth and productive role out of operational workflow, process and best practices as well as cross-team collaboration
  • Provide expertise across data sources to drive development of governance solutions (processes, technologies, etc.) to ensure visibility to goals and requirements across reputation, brand, financial, efficiency, and execution requirements
  • Managing Media Ocean code set-up, Cost Plus structure, actualization based on dashboard/reporting
  • Facilitate deployment of best practices for PRISMA setup and campaign architectures
  • Work with teams to onboard new business, shift platform seats, and set-up client accounts.
  • Develop and implement consistency across the LOBs within documents, templates and process.
  • Coordinate inputs from appropriate parties, and ensuring the team meets deadlines
  • Inspire, train and guide Client teams
  • Support Team onboarding process in partnership with hiring manager
  • Help support budget and campaign tracking documents and other key workflow materials and processes on an ongoing basis and issue to monthly.
  • Ensure that all campaigns comply with CM and the client’s Legal requirements and fully leverage pricing and added value benefits from agency negotiations
  • Lead regular Status Meetings/Con Calls – taking minutes when needed; ensuring all team members are on track with follow-ups
  • Define, determine, collect and distribute best practices & best thinking from around the team
  • Supporting campaign work within an integrated product team, across media and creative partners
  • Ad hoc troubleshooting when requested by the team to ensure functionality, proper tag fires, correct variable mapping, and events
  • Provide guidance and support to Dev teams on migration to new technologies and offerings from partners, such as server-side tagging
  • Facilitate QA of in-platform data flows (e.g. Meta, TTD etc.) based on client site pixel implementation
  • Collaborate with Client Marketing team to communicate pixel update internally and submit requests
  • Pixel implementation consultation when needed for Digital Marketing platforms – Google Ads, Bing, Pinterest, etc

You have:

  • Minimum 5 years’ experience in Operations, creating processes and best practices, building media templates and working with media investment and planning
  • Minimum 5-7 years of relative media experience
  • Demonstrates strong attention to detail
  • Passion for driving processes and best practices
  • Experience and understanding of Media Operations – processes and workflows
  • Demonstrated ability to understand operational business challenges and formulate effective solutions to drive positive impact
  • Superior written and verbal communication, interpersonal, and organizational skills to handle multiple programs; ability to multi-task and manage multiple work streams
  • Experience and understanding of campaign management platforms including advanced knowledge of – Media Ocean (PRISMA, DDS, Cost Plus), Google Campaign Manager (CM360), Google Ads, Facebook Ads Manager, and Programmatic DSPs (e.g. DV360, The Trade Desk, Yahoo)
  • Experience and understanding in working with Ad Operations and Trafficking teams
  • Broad Experience with Media Ocean
  • Experience onboarding new accounts Inclusive of platform seat set up and Implementation
  • Experience working on an integrated product team, across media and creative partners
  • A working understanding of basic JavaScript, HTML and CSS
  • Understanding of tag management systems

What We Offer:

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Access to online services for families and new parents
  • Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
  • 13 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.Critical Mass is an equal opportunity employer.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based:

The Associate Media Director (Operations) will be responsible for improving efficiencies in the media process and ensuring the media practice delivers on client goals. The ideal candidate should be detail-oriented, results-driven, and have a passion for Operations and Media. Responsibilities include creating and implementing operational processes, collaborating with different teams, managing technology-driven processes, and ensuring compliance with legal requirements. The candidate should have at least 5 years of experience in Operations and media, strong communication skills, and knowledge of various campaign management platforms. Critical Mass offers benefits, flexible work policies, and opportunities for learning and development. The company is an equal opportunity employer and does not use apps like Facebook Messenger for communication.

Director, Business Operations – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 17 Apr 2025 06:27:09 GMT

Job description: The Sales and Marketing Operations Manager is responsible for overseeing and implementing effective sales and marketing strategies in alignment with company goals. This role involves working closely with Sales and Marketing leadership to develop and execute plans that drive revenue and brand awareness. The Manager is also responsible for managing the Direct Sales Quality Assurance team, ensuring high standards of performance and achievement.

Additionally, the Sales and Marketing Operations Manager is tasked with optimizing all sales and marketing processes to maximize efficiency and effectiveness. This includes keeping marketing projects within budget and monitoring their success metrics. The ideal candidate for this position will have a strong background in sales and marketing operations, excellent organizational skills, and a proven ability to drive results.

SCM Insurance Services – Director of Insurance, Specialty Markets Operations, Full-Time, REMOTE (Toronto, ON) – Toronto, ON

Company: SCM Insurance Services

Location: Toronto, ON

Expected salary:

Job date: Thu, 17 Apr 2025 22:19:17 GMT

Job description: Company: ClaimsPro LPDirector of Insurance, Specialty Markets Operations, Full-Time, REMOTE (Toronto, ON)As part of the National Operations team, the Director, Specialty Market Operations will be responsible for managing and overseeing London claims operations for Canada. This role is integral to our operations, helping drive efficient, compliant, and customer focused claims processes across all lines of business we handle. The Director will lead and implement best practices in claims processing, ensuring that our teams meet service level agreements and regulatory requirements while delivering a high standard of customer service. This role is also client facing as required and encompasses responsibility to ensure that Claimspro remains competitive and well positioned in the marketplace.Job Responsibilities:Claims Operational Management:

  • Manage end to end claims operations for the London Open Market, Managing General Agent loss adjusting, Specialty lines and any binging authority business, creation of efficient workflow to ensure timely handling and reporting to stakeholders.
  • Develop and implement policies and procedures to enhance operational efficiency, accuracy and compliance with regulatory bodies and standards.
  • Monitor claims lifecycle processes, from First Notice of Loss to settlement to optimize workflow.

Stakeholder Engagement:

  • Participation and collaboration with underwriters, cover holders, MGA’s, adjusters and external partners to ensure effective claims management.
  • Act as the main point of contact for all lines of business for escalation resolution.

Data and Performance Analysis:

  • Review and analyze claims data and trends for accuracy.
  • Generate operational and financial reports that provide insight on claims performance and strategy.
  • Oversee audit and quality assurance initiatives to monitor compliance and service level agreements.

Account Management:

  • Develop and achieve annual sales forecasts, budgets, and business plans
  • Responsible for key account management, and expansion of organic growth opportunities
  • Accountability for all sales initiatives relating to the service of the region, including overall strategic direction, price, and process improvement of accounts
  • Drive retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans.
  • Partner with IT and SRD business teams that assist with streamlining workflow through automation to maintain and lead industry pace.
  • Lead internally on regulatory changes, industry developments and best practices to ensure our people remain compliant and competitive.

Qualifications and Education:

  • CIP, CRM beneficial
  • Strong understanding of Lloyds of London, MGA’s and Specialty Lines claims handling
  • Proven experience in claims data analysis, reporting and performance metrics
  • Excellent communication, stakeholder management and negotiation skills
  • Strong client facing presentation skills, solutions and service orientation
  • Ability to work in face paced environment with competing priorities.

Environment and Working Conditions:

  • Positive Team Dynamics
  • Innovative
  • Resourceful
  • Self-Management – Working from home or in office
  • Analytical
  • Goal driven
  • Office location: Toronto Downtown – 145 King Street West.

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.Unsolicited Outreach Statement – Recruitment AgenciesSCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Employment Hero – Senior Operations Analyst – Humi, Canada – Toronto, ON

Company: Employment Hero

Location: Toronto, ON

Expected salary: $100000 – 120000 per year

Job date: Wed, 09 Apr 2025 22:08:59 GMT

Job description: Who we areHumi is the Canadian employment platform. We help Canadian businesses be better employers. Founded in 2016, our all-in-one employment system allows Canadian businesses to manage employee information, onboarding, performance, time off, employee benefits and payroll.Humi officially joined Employment Hero to accelerate the mission of making employment easier and more valuable, for everyone. Employment Hero has a $2 billion valuation and a presence in 6 countries globally, servicing over 300,000 businesses and more than 2 million employees.Our DNAAt Humi, we’re proud of our unique DNA.

  • We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
  • We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
  • We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
  • We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
  • We Live by Our Values – we role model our values 100% of the time
  • We Expect High Performance – we set a high standard and we’re not satisfied with being average

This roleAs our Senior Operations Analyst, you’ll be working with our Head of Operations, Canada, and will be instrumental in driving operational excellence across our GTM, CX and Business operations in Canada and the UK. You’ll play a key role in enabling cross-functional performance and aligning regional operations to our global strategy.Your key focus areas will be:

  • Designing and implementing scalable GTM and CX processes across Canada and the UK
  • Supporting sales and CX teams with operational execution to maximise productivity and efficiency
  • Leading process automation initiatives to streamline manual workflows and improve performance
  • Driving clear, consistent reporting and dashboards to enable data-driven decisions

This will include:

  • Implementing and optimising GTM and CX business processes that align with global strategy
  • Designing and rolling out automation across Sales, CX and Operations
  • Supporting Sales and CX teams in day-to-day execution (e.g. lead routing, pipeline management, account assignments)
  • Collaborating with stakeholders across Product, Operations, GTM and CX teams
  • Developing clean and consistent reporting frameworks with Salesforce, Tableau, etc.
  • Building dashboards and reports to monitor KPIs and drive strategic insights
  • Supporting project execution by building detailed project plans and tracking deliverables

Who you areTo thrive at Humi, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

  • 4+ years of experience in sales operations, business operations, consulting or a similar role (ideally in a tech scaleup)
  • Strong working knowledge of Salesforce, Tableau, and sales/CX tech stacks (e.g. Chili Piper, Gong, ZoomInfo, Outreach, LeanData, Zendesk)
  • Deep understanding of SaaS business models, KPIs and revenue performance metrics
  • Experience designing scalable processes and automating workflows
  • Strong analytical and problem-solving skills – able to distil complexity into action
  • Confident communicator and collaborator across all levels of the organisation
  • Ability to thrive in a high-autonomy, fast-paced environment
  • Scrum experience is a bonus

What we can offerAt Humi, we don’t just talk about a better way to work — we live it. Joining Humi means:

  • You will work remotely, with the flexibility to own your time and impact
  • You will access cutting-edge tools to amplify your work, knowledge and outputs
  • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
  • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
  • You’ll also have access to a wide range of benefits that include: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
  • Salary Range: $100,000 – $120,000 CAD (depending on seniority)

Humi is now officially part of the Employment Hero team. Employment Hero is committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here:Humi is dedicated to fostering an inclusive work environment where everyone can do their best work. We encourage people of all backgrounds to apply.

PointClickCare – (Canada) Sales Operations Support Representative (12 Month Contract) – Mississauga, ON

Company: PointClickCare

Location: Mississauga, ON

Expected salary: $31 – 33 per hour

Job date: Fri, 18 Apr 2025 22:01:56 GMT

Job description: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.Join us and be part of a team that is making a real impact.To learn more about us, check out and connect with us on and .The Sales Support Representative must have a demonstrated track record facilitating sales transactions to create a high-powered, efficient sales organization. The primary responsibility of this role is to support the PointClickCare sales team by assisting with sales transactions and liaising with other departments within PointClickCare to accelerate sales objectives. In addition to this primary responsibility, the candidate will also be responsible for assisting with ad hoc sales reporting and business process improvement. To be successful in this role, you must demonstrate an ability to execute flawlessly within a fast-paced, high-growth software sales team. This role reports to the Manager Sales Support.Key Responsibilities:Sales Support· Facilitating the creation of sales quotes and contracts, including product upgrades, time-bound discounts, professional services, and mergers and acquisitions· Analyzing subscription records to determine accurate pricing· Managing opportunities for transactional sales· Revenue Recovery: Liaising with Project Management to manage order backlog· Collaborating with PointClickCare Sales Reps, clients, and prospects· Liaising with Finance Customer Support to accelerate the quote approval process· Collaborating with Practice Management, Customer Success, and Account Executives to process quotes for change orders for in-flight projects· Accelerating urgent opportunities through expert coordination of activities with key stakeholders on the sales, professional services, and finance teams· Reviewing essential customer information, such as legal names, billing information, and registration numbers, prior to submitting a quote for approval to Financial Customer Support to ensure the data is complete and up to dateSale Operations· Assisting Sales Operations in the preparation of ad hoc sales reports on an as-needed basis· Working together Sales Operations on change management, requirements gathering, business process design, and improvementRequired Experience:· Experience with Salesforce CRM and CPQ· Experience processing sales and/or financial transactions· Experience with case/ticketing management systems (SFDC, JIRA)· Experience in SaaS Sales, Marketing, or Customer Support· Basic understanding of sales strategies and implementation methodologies· Demonstrated ability to drive cross functional alignment· Able to multi-task in an agile fashion· Strong written and oral communication skills· Experience in developing strong working relationships with sales professionals leadership· Consistently creates a high level of customer satisfaction and engagement· Strong organizational and interpersonal skills· Intermediate Excel skills including formulae and pivot tables· Experience with diagramming business processes considered an asset· Experience with subscription and/or pricing analysis considered an assetContract Details:We have two contract opportunities available, one for 12 months and one for 18 months to support new projects on the team.$31 – $33 an hourWe pay contractors an hourly rate, this role is offering $31-$33 an hour. We do not offer benefits or PTO to contract employees, so we provide an additional 4% per hour in lieu of those benefits.We pay contractors an hourly rate, this role is offering $31-$33 an hour. We do not offer benefits or PTO to contract employees, so we provide an additional 4% per hour in lieu of those benefits.#LI-Remote #LI-SG1PointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Digital Operations- Consulting – EAM and Asset Management Manager – PwC – Toronto, ON

Company: PwC

Location: Toronto, ON

Expected salary:

Job date: Wed, 12 Mar 2025 03:55:53 GMT

Job description: Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism OperationsManagement Level Senior ManagerJob Description & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.A career within Consulting services will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever-changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, and aligning costs with business strategy to create a competitive advantage.The Digital Operations management consultants take a leading role in helping client digitize their operations and asset management functions. A career in PwC Canada’s Digital Operations practice will allow you to join a global network of subject matter and industry experts (our Community of Solvers) who partner with our clients to solve some of the most complex challenges facing the sector – ensuring success in the evolving energy ecosystem.Meaningful work you’ll be part ofTo really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As an EAM and Asset Management Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:Lead the transformation of our clients’ management of physical assets, by challenging the status quo, reimagining processes and realizing the potential of new technologies.Manage the end-to-end delivery of multiple consulting projects across different clients, comprising multiple resources and teamsManage engagement teams to produce of quality deliverables on time and on budget, and in line with client expectations and internal standardsIdentify and discuss key issues with our clients to identify potential opportunitiesLead and participate in pursuit teams and proposal development, creating innovative approaches and methodologies tailored to address specific client requirementsProactively lead specific client and vendor relationshipsSupport the broader practice by providing inputs on strategy and driving the development of new consulting offerings and capabilitiesFocus your efforts on the Canadian industry, but be a key part of community of solvers across the global network of PwC firmsGrow and develop our team through hands-on recruitment, training and coachingStay abreast of key industry developments both within Canada and globallyProvide subject matter experience to specific marketing initiatives, and lead preparation and delivery of white papers and conference presentationsCommunicate complex material effectively in written and oral formats to various audiencesExperiences and skills you’ll use to solveExtensive experience demonstrating knowledge of strategy, operations and technology used in one or more of asset intensive sector including electricity generation, electricity or gas transmission and distribution, Energy and Manufacturing to serve their customers and stakeholdersDeep subject matter experience one or more of these functions: plant operations, network operations, asset investment planning, asset performance management, construction, and maintenanceHands-on experience with relevant applications, such as IBM Maximo, SAP EAM, Oracle, ESRI, Hexagon, and GE Predix.Extensive general experience in the utilities sector gained either through direct industry employment or substantial services to industryLeadership experience in a management consulting environmentAbility to quickly establish credibility with clients by demonstrating subject matter expertise and knowledge in the relevant operation processesProven track record justifying, managing and delivering large business and IT transformations and full life-cycle projects that deliver significant business results and reflect strategic and creative thinking, individual initiative and motivating teamsDemonstrated capability in thought leadership, new business development and securing project extensions, including client lead maturation, proposal development, and closing new business opportunitiesExcellent leadership, organizational and verbal and written communication skillsProven leader with extensive abilities to build solid and collaborative relationships with team members, foster a productive teamwork environment, and leverage diverse views ​A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heardFluent in English and French would be an assetWhy you’ll love PwCWe’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review {+ 26 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End DateAt PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

PwC’s Operations Consulting team specializes in providing services to optimize operational efficiency and effectiveness. As an Operations Consulting Generalist, you will analyze client needs, develop operational solutions, and offer guidance to streamline processes. The Digital Operations Management Consultants focus on helping clients digitize their operations. The job requires extensive experience in strategy, operations, technology, and leadership, particularly in asset-intensive sectors such as utilities. PwC is committed to creating an inclusive and diverse work environment, offering accommodations throughout the application process.