IT Product Owner – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Fri, 31 Jan 2025 23:45:07 GMT

Job description: Story Behind the Need

  • Business group: Client Engineering – Microservices
  • Project: To support the project delivery of Bill 64 Marketing Opt Out, as well as other BAU work within the MicroServices Business Architecture team.
  • Hybrid Role of a Technical Product Owner / Business System Analyst / E2E Delivery Lead. Project scope is fairly small hence why combining roles into 1

Candidate Value Proposition:

  • The successful candidate will have the opportunity to gain valuable experience at a top 5 Canadian bank with the strong opportunity for extension
  • Forward-thinking and constantly changing environment
  • Work in a collaborative team environment
  • Good for someone who wants to try different things in their career as they will be supportive of different career avenues
  • Opportunity to work in a unique type of role

Typical Day in Role:

  • Hybrid responsibility of a Technical Product Owner / Business System Analyst and an E2E Delivery Lead
  • Working on enhancement to applications – on front end, microapps – and a vendor application of book of record for marketing preferences, campaign related flows, customer targeting apps
  • May be picking up some investment related project
  • Coordinating between different teams – application teams, campaign systems, microservices
  • Will need to do some status reporting to senior leadership, progress checking
  • Need a dedicated resource who can take on both technical product owner/ BSA / delivery role / project manager responsibilities
  • Collaborate with Senior Development Managers to align project timelines and forecast team capacity
  • Prioritize backlogs items from various sources (Product, Engineering, Support); Ensure there is a balance between project delivery and non-project driven priorities
  • Analyze and develop technical requirements based on solution documentation
  • Ensure integrity of the business and technical requirements in the end-to-end customer journey
  • Drive joint application design solutioning sessions with our architecture, development, and security architecture teams that inform high-level estimates for large and medium-sized incoming initiatives
  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract
  • requirements, and turn them into use cases, user stories, sequence diagrams, etc. to meet
  • development and stakeholder needs
  • Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines
  • Bridge the gap between business and IT, ensuring common understanding and IT/Business
  • alignment of both functional (for business needs) and non-functional requirements (such as
  • reporting, performance, interfaces, and constraints.)
  • Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better

Candidate Requirements/Must Have Skills:

  • 8+ years of relevant IT experience
  • 5+ years’ experience as IT Product Owner and/or Business System Analyst
  • Experience of coordinating multiple teams, fostering collaboration among the teams, and driving results
  • Experience with system integrations
  • Experience with front-end customer facing applications and/or mobile apps

Nice-To-Have Skills:

  • Experiences from an ecosystem /organization with similar complexity
  • Has both technical and non-technical backgrounds (e.g. Developer + BSA / Product Manager / Project Manager)
  • Campaign management/delivery experiences
  • Investment project experience
  • Experience with APIs

Soft Skills Required:

  • Strong communication skills to be able to work with senior leadership
  • Being able to communicate effectively and concisely.
  • Has a willingness to learn attitude

Education:

  • Bachelors in technical field

Best VS. Average Candidate:

  • Candidates from all industries will be considered as long as the experiences is in an ecosystem with similar complexity
  • Banking experiences is NOT a must have, though experience from digital banking would be an asset
  • If they have experience doing digital banking (even personally) will be good so they have a basic understanding
  • Experience of working with senior leadership – not just a PMO
  • Need to understand the technical aspects and hands on support the team
  • Both technical and non-technical backgrounds (e.g. Developer + BSA / Product Manager / Project Manager) will be good to have
  • Right attitude and mindset of wanting to learn new things

Candidate Review & Selection

  • 1 round – In person preferred at 333 King Street East (Wednesdays) – 1 hour – with HM and 1-2 team members
  • There is a case study presented in the interview – scenario based – to be solved in the interview
  • Potential 2nd if needed to decide between candidates

Job Details12951Contract6 monthsToronto

The client engineering team in charge of microservices at a top Canadian bank is seeking a hybrid Technical Product Owner/Business System Analyst/E2E Delivery Lead to support the Bill 64 Marketing Opt Out project and other ongoing work. The candidate will have the opportunity for valuable experience, work in a collaborative and supportive environment, and take on a unique role. Responsibilities include coordinating between teams, analyzing technical requirements, and prioritizing backlogs. The ideal candidate will have 8+ years of IT experience, experience with system integrations, front-end applications, and campaign management. Strong communication skills and a willingness to learn are also important. The selection process includes one interview round with a case study and a potential second round if needed. Banking experience is not required, but familiarity with digital banking is beneficial.

Content Designer – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Dec 2024 23:20:15 GMT

Job description: Story Behind the Need:

  • Business group: Digital Product, Discovery, and Onboarding – this person would be joining commerce content design team – writes accessible content that speaks to customers, not at them. With an inclusive, plain-language approach, the team cuts through complexity to build trust and promote financial well-being.
  • Project: Rebrand project (under NDA) for one of the BLs, assisting with ensuring that the rebrand is reflected on the bank’s website
  • As a Content Designer, you will greatly influence the content design of digital experiences that touch millions of client customers every day. Your knowledge and expertise on digital project teams will ensure content and design meet business objectives and user needs, creating great user experiences. Role involves content strategy / content audit.

Candidate Value Proposition:

  • The successful candidate will have the opportunity to get experience in the e-commerce space, working with a team of very experienced digital employees, in product & design, working with marketing – exposure to different groups; a lot of learning opportunities; and a great team culture; flexibility about hybrid/remote model.

Typical Day in Role:

  • In rebrand, paying attention to the pages and ensuring they are correctly edited, and ready to publish
  • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use
  • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice
  • Partner with designers, researchers, product managers, developers, and business lines to define content requirements and deliver compelling experiences
  • Participate in design reviews and collaborate with product managers and designers on content strategy, concepts, navigation, and storytelling
  • Plan ahead for upcoming deliverables; identify key stakeholders/considerations early and deliver high quality results
  • Understand the needs of our customer and synthesize research outcomes into viable content and communication experiences
  • Leverage communication channels to build relationships, inspire confidence, and influence decisions with your key stakeholders

Candidate Requirements/Must Have Skills:

  • 5+ years of content writing experience
  • 5+ years of content strategy experience
  • 2-3 years’ experience with editing
  • Demonstrated interest in finance

Nice-To-Have Skills:

  • UX Writing / content design experience
  • Experience using Figma
  • Accessibility experience
  • Experience as content designer in finance/banking industry

Soft Skills Required:

  • Strong stakeholder management skills required
  • Strong attention to detail
  • Excellent communication skills
  • Positive, can-do, open mindset
  • Problem-solving skills

Education:

  • Bachelor’s degree or equivalent experience – preferred fields: design, communication, journalism, media
  • SEO certification an asset

Best VS. Average Candidate:

  • Ideal candidate is a strong content designer who has a growth mindset, who is eager to learn, is positive, personable – willing and able to be in a variety of situations and be adaptable to those; is able to work within grey and pick up on subtleties; very detail oriented and has an editing mindset when reviewing the pages on the rebrand, strong stakeholder management skills are key to success for this role

Candidate Review & Selection:

  • 1 round – MS Teams Video Interviews – with HM – 30 minutes

Job Details12741Contract6 monthsToronto

The Digital Product, Discovery, and Onboarding business group is seeking a Content Designer for a rebrand project. The successful candidate will work on the bank’s website, focusing on creating accessible content that speaks to customers. The role involves content strategy, editing, and ensuring content meets business objectives and user needs. The ideal candidate will have experience in content writing, strategy, and editing, with an interest in finance. Nice-to-have skills include UX writing, Figma experience, accessibility experience, and content design in the finance/banking industry. Strong stakeholder management, attention to detail, problem-solving skills, and excellent communication skills are required. A Bachelor’s degree in design, communication, journalism, or media is preferred. The ideal candidate will have a growth mindset, be positive and adaptable, detail-oriented, and have strong stakeholder management skills. The candidate selection process involves one round of MS Teams video interviews with the hiring manager.

Digital Experience Manager – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Tue, 26 Nov 2024 23:33:17 GMT

Job description: marketing, and email channels to drive acquisition, growth and retention. The team is looking for a seasoned digital experience…Story Behind the Need: Business group: Digital Channel Experience, Commerce – define strategy and author content…

Senior Product Manager – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Nov 2024 23:30:58 GMT

Job description: Manager, Salesforce/nCino (a SAAS platform), you will contribute to the overall success of the Digital Transformation of the… as a Senior Product Manager/Owner, building customer facing digital products and salesforce experience with sales and service…

Web Developer – Digital Marketing – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Wed, 23 Oct 2024 22:57:22 GMT

Job description: Summary Of Day-To-Day Responsibilities:

  • Translate business requirements into technical specifications for custom digital analytics implementation using a combination of data layer, processing rules, SAINT classification, report suite configuration, custom JavaScript, JSON and applicable integrations with other systems
  • Collaborate with our digital marketing stakeholders to define KPIs, tagging requirements, and overall measurement strategy for our digital marketing group
  • Manage daily operations and implementation of client’s analytics stack (Marketing tags such as Google DoubleClick, Rakuten, Facebook etc., Adobe Analytics, Adobe Target, Adobe Audience Manager, Adobe Launch, Adobe Mobile Services, Ensighten)
  • Develop and own all implementation documents such as SDR, Data Layer specifications, custom JavaScript
  • Ensure the timely delivery and accuracy of documentation and technical coding (HTML, JavaScript, ActionScript) via our Tag Management System and Adobe Launch
  • Collaborate with technology teams on implementation of analytics solutions, including guidance on data layer implementation and troubleshooting, data feeds and integrations with other systems
  • Keep abreast of product updates (Adobe, Google Analytics, Ensighten), best practices and proactively follow up with required changes in our implementation and appropriate communications
  • Provide consultative service, training and validation support to quality assurance/testing teams.

Must Have:

  • Javascript – 2 years
  • Web Analytics Implementation experience – 2 years
  • Analytics tagging implementation – Adobe analytics, google analytics, marketing tagging implementation
  • Great Communicator

Job Details12555Contract12 monthsToronto

The content is a summary of day-to-day responsibilities for a digital analytics implementation specialist. The responsibilities include translating business requirements into technical specifications, collaborating with stakeholders, managing the analytics stack, developing implementation documents, ensuring timely delivery and accuracy of documentation, collaborating with technology teams, staying updated on product updates, and providing consultative services. The job requirements include proficiency in JavaScript, experience with web analytics implementation, analytics tagging implementation, and effective communication skills. The job is a contract position in Toronto for 12 months.

Technical Lead – Adobe – ProViso Consulting – Toronto, ON

Company: ProViso Consulting

Location: Toronto, ON

Expected salary:

Job date: Wed, 16 Oct 2024 22:14:52 GMT

Job description: Story Behind the Need:

  • Business group: Digital Technology – support content delivery platforms and services
  • Project: To lead the delivery of marketing orchestration capabilities leveraging Adobe suite of products
  • As the Technical Lead for the Marketing Technology domain, you will be responsible for the end-to-end delivery of marketing capabilities.
  • Your role will include leading the implementation, configuration, and optimization of marketing technology platforms, with a strong emphasis on delivering personalization at scale using the Adobe suite of marketing technology platforms (Adobe Experience Platform, Adobe Real-Time Customer Data Platform, Adobe Journey Optimizer, Adobe Target, etc.).

Candidate Value Proposition:

  • The candidate will have the opportunity to work with multiple stakeholders and different departments throughout the bank on a high visibility project.
  • They will also be working with consultants who have expertise in this area.
  • Lastly there is an opportunity for FTE conversion.

Typical Day in Role:

  • Lead the implementation of marketing capabilities with the objective of delivering personalized experience at scale by utilizing the Adobe Experience suite of marketing platforms.
  • Collaborate with business, Product and Engineering to lead the development and continuous refinement of the overall product strategy and technology roadmap.
  • Ensure the solution aligns with business objectives and expectations by delivering the intended value and at the same time adhering to organizational and industry standards throughout the delivery lifecycle.
  • Contribute to the creation of proof of concepts (POC) to test validated solutions.
  • Oversee the team’s daily product activities throughout the entire lifecycle, ensuring seamless integration of tasks into product backlogs.
  • Drive proactive and reactive problem management across all delivery teams.
  • Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight.

Candidate Requirements/Must Have Skills:

  • 1+ year hands on experience in developing and implementing integrated marketing solutions with a focus on personalization utilizing the Adobe Experience Platform – including Adobe Real-time Customer Data, and Adobe Journey Optimizer
  • NOTE: Need a technical AEP SME who can actually understand and work with the technical aspects and set up of AEP in back-end vs. just maintenance + configuration

Nice-To-Have Skills:

  • Proficiency in working with Adobe Experience Cloud products, including Adobe Analytics and Adobe Target
  • Experience with AEM Sites, Assets, Workflow
  • Experience working with Realtime, high availability and low latency systems.
  • 2+ years’ experience with data management including data modelling, data integration, and data governance.
  • 2-3 years of experience leading large-scale projects through design, build and implementation

Soft Skills Required:

  • Excellent analytical and problem-solving skills, with a proven ability to convert business requirements into effective technical solutions.
  • Goal getter, who is able and interested in keeping up with the technical vendor capabilities
  • Strong leadership skills

Education:

  • Post- secondary – technical field e.g. computer science preferred
  • Adobe certifications an asset

Best VS. Average Candidate:

  • Ideal candidate has experience implementing Adobe solutions, deliver personalization capabilities, strong working experience with onboarding and personalization platforms

Candidate Review & Selection:

  • 2 interviews – MS teams Video Interview:

o 1st with HM – 1 hour
o 2nd with Architect – 90 minutes
o Questions from architectural and technical standpointJob Details12534Contract6 monthsToronto

The Digital Technology business group is seeking a Technical Lead for the Marketing Technology domain to deliver marketing orchestration capabilities using Adobe products. The candidate will work with stakeholders and consultants on a high visibility project with potential for FTE conversion. Responsibilities include implementing, configuring, and optimizing marketing technology platforms with a focus on personalization using Adobe Experience Platform. Must-have skills include experience with Adobe Experience Platform, Real-Time Customer Data, and Journey Optimizer. Nice-to-have skills include proficiency with Adobe Experience Cloud products and data management experience. The ideal candidate will have experience implementing Adobe solutions, delivering personalization capabilities, and working with onboarding and personalization platforms. The candidate review and selection process involves two interviews with the hiring manager and architect.