Digital Operations Manager – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Tue, 01 Apr 2025 22:38:37 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you’ll have:The Digital Operations Manager is accountable for executing on our long-term digital commerce business strategy and growing our e-commerce business through self-service procurement and management of technology; driving efficiency and productivity of our sellers and an amazing customer experience.This person will be required to lean into our core values to be successful:

  • We grow our people first: applying their experience in developing people, coaching and mentorship to support a high performing team across multiple disciplines that are looking to develop personally and professionally.
  • We take care of each other: leaning into their leadership skills to build a highly engaged culture within their team to ensure productivity balanced with mental health and wellbeing
  • We have customer passion: bringing their experience of building teams and business with a strong customer lens, focusing on customer experience and customer success as the outcomes of our strategy and digital selling experience.
  • We own the end result: leveraging their strategic consulting, analytical background and track record of execution to guide, and hold accountable, our strategy and digital selling teams to hit their annual goals. They will also leverage their communication and presentation skills to interface with broader audiences to ensure alignment and execution.

What You’ll Do:

  • Drive revenue and rebate through eCommerce channels by ensuring we drive accelerated adoption of our digital platforms with our customers and our sellers.
  • Monitor and report performance of all web platforms to Exec Steering Committee (revenue, customer adoption, NPS/CES etc.)
  • Develop and execute on customer and sales enablement strategies (including project management, development of content etc.)
  • Manage Migration for Adobe VIP MP for segments of customer
  • Own end to end program management of the Web platform:
  • Ensure Digital Adoption of the My Softchoice Platform (ensuring we have the right products on web, with the correct pricing etc.)
  • Project managing the migration of customers onto platform (ensuring we are meeting customer migration targets from business case on time, gathering information from our partners on eligible customers, ensure we are following the assigned processes etc.)
  • Own program communication to all stakeholders (sales, customers, IT etc) including executive steering committee through the formulation of different program
  • Develop sequence of training (both at time of launch and ongoing) ahead of rolling out the program to customers to empower Sales reps to ensure the program is being adopted.
  • Support any sales or customers web issue resolution, acting as a single point of contact to direct questions and issues to the correct team and help create required support paths to automate.
  • Maintain a strong understanding of platform capabilities and E-Commerce best practices

About You:

  • Possess superior analytical and problem-solving skills
  • Highly structured but comfortable with ambiguity and dynamic environments
  • Intellectually curious and loves to teach, coach and mentor
  • Energized by engaging and influencing others
  • Detail oriented with a focus on results and bias for action
  • Not afraid to get your hands dirty
  • Excellent communication and presentation skills

What you’ll bringt to the table:

  • 5+ years of experience in enablement / marketing / digital.
  • Post-Secondary Degree in Business Administration, Marketing or related field
  • Experience with project ownership, including planning, management, and execution of digital programs
  • Proven ability to be agile, creative, organized, and partner effectively with cross-functional teams
  • Self-sufficient worker capable of managing multiple deadlines with little supervision.
  • Experience with B2B e-Commerce or digital marketing
  • Skilled at logical structuring and presenting data in story format
  • Excellent written and oral communication skills with experience presenting to senior-level executives

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6591
EoE/M/F/Vet/Disability#LI-NP1

Softchoice is a software-focused IT solutions and services provider that helps organizations become agile and innovative, with engaged and connected employees. The company supports career development and advancement for its employees and focuses on inclusion and belonging in its culture. The Digital Operations Manager role involves driving revenue and customer adoption through e-commerce channels, project management, and communication with stakeholders. The ideal candidate should have experience in enablement/marketing/digital, possess analytical and problem-solving skills, and be agile and creative. Softchoice encourages diversity and inclusion in its workplace and offers competitive benefits. The company is committed to providing accommodations during the recruitment and hiring process and conducts digital interviews. Upon joining Softchoice, new employees will be onboarded remotely.

Product Manager, Managed Services – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Wed, 05 Mar 2025 07:01:50 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:
The (GTM) Managed Services Product Manager role will be responsible for taking a portfolio of services to market, and driving the go-to-market activities that result in numerous downstream impacts:

  • Achieve the most important measure of success for our solution offers, which is the attainment of revenue plans assigned to them.
  • Drive revenue from the addition of new customers of the solution offering, enabled by a strategy and execution plan to engage and win the target profile for the offering.
  • Maximize the retention and growth of existing customers by ensuring the value of the offers remain high and delivered completely to them.
  • Enable Softchoice to achieve differentiation in the market, gaining the exposure and customer demand that comes from it.
  • Empower internal success for the teams and individuals that support these solution offerings through continuous improvement of the processes to bring them to market.

What you’ll do:
To achieve these impacts, the GTM Managed Services Product Manager will have core responsibilities in the following areas:
Manage a Services Portfolio

  • You will be assigned to one or more portfolios and serve as the primary representative of that portfolio to all stakeholders, managing the lifecycle, performance, and driving growth in the market.
  • Engage with vendor partners to gain feedback and support to improve services, as well as their support to take our services to market.
  • Become an expert on the market problems driving your portfolio using direct customer interviews, win/loss analysis, sourced data, and industry research.

Take Your Portfolio to Market

  • Lead the development and execution of the go-to-market strategy for your portfolio.
  • Ensure executive buy-in by effectively communicating the value proposition and ROI of your strategy.
  • Gather the needs of target customers and their buying motivations.
  • Know the competitive landscape, including the specific strengths and weaknesses that we possess relative to it.
  • Drive go-to-market strategy and activities leading to growth of pipeline and revenue
  • Provide our Marketing team with the expertise and insights they need to develop the best possible solution messaging, content, and marketing activity,
  • Enable Sales and Presales teams with the training and support they require to effectively engage customers at scale.
  • Define, communicate, and enable our teams to maximize services market fit.

Grow the Business and Improve Market Positioning

  • Manage the performance of your portfolio by gathering, analyzing, and communicating the KPI’s and customer experience metrics. Taking corrective action as needed.
  • Proactively raise awareness and commitment to action through internal communications with stakeholders at all levels and functions of the organization
  • Maintain cross-functional alignment with the services delivery teams, gaining alignment on a prioritized roadmap of the capabilities and services improvements which they will develop to maximize the growth of the services in market.
  • Participate in integrated sales and marketing campaigns, driving the market adoption of services, in accordance with the annual Cloud or Workplace GTM plans.

What you’ll bring to the table:
This is the role for a visionary that thrives with a high degree of ownership, and brings demonstrated experience in leading all the dependencies required for a portfolio’s success in the market:

  • Minimum of 5 years of prior product management experience, driving and executing on strategy / 8+ years of other experience that includes marketing and / or business leadership equivalence.
  • Equivalent experience, or a degree in business, marketing, or related field. An advanced degree is desirable.
  • Experience in product management or marketing, preferably in support of professional or managed services.
  • Experience designing activities that drive pipeline and revenue targets attainment.
  • Strong executive communication skills including written, verbal, and presentation, and proven experience building trust with, and influencing, business executives.
  • Ability to work independently and manage multiple workstreams simultaneously.
  • Experience with lean, agile, and design thinking.
  • Ability to conduct and gather market research that uncovers customers unmet needs
  • Experiencing leading workshops, groups, and building consensus
  • Strong collaboration, influencing, and negotiating skills.
  • Relentless customer focus
  • Enjoyment from working in a fast-paced and demanding environment.
  • A passion for enabling others.
  • Pragmatic Marketing certification rewarded.
  • Up to 10% travel may be required.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6469
EoE/M/F/Vet/Disability#LI-KM1

Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative. They support their people through career development and advancement, and promote a culture of inclusion and belonging. The GTM Managed Services Product Manager role involves taking a portfolio of services to market and driving revenue, customer growth, and market differentiation. The role requires experience in product management, marketing, and business leadership. Softchoice offers opportunities to a diverse group of individuals and is committed to diversity, inclusion, and belonging. They provide competitive benefits and accommodation for applicants who require it. Softchoice conducts digital interviews, criminal record checks, education verification, and reference checks for new hires.

Lead Generation Rep – Google Cloud (Hybrid) – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 04:17:59 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:As a Lead Generation Representative for our Google business, you will help prospects/customers move through their research and consideration journey through a multi-channel customer service model. As you help our customers and prospects on their path to success, you will find success within your role with the transition of leads to an accepted sale pipeline stage.This role reports into the Customer Acquisition Team at Softchoice. As a Lead Generation Rep, you’ll execute on outreach activities (email and phone) in alignment to our marketing & sales funnel programs between Softchoice & Google.Success in this role requires a commitment to learning, growing with others, and teaching peers about our Google customer questions and conversations. You will collaborate closely with members of our digital programs, digital marketing, operations, sales, and Google teams.This role is hybrid with the expectation of working in the Toronto office once every 1-2 weeks.What you’ll do:

  • Review, process, and accept leads from various campaigns, target account lists & any other lead programs deemed to be a fit by leadership
  • Engage and educate customers and prospects about Google & Softchoice through digital outreach strategies and by phone
  • Design, execute, and report on outreach sequences
  • Connect customers and prospects to additional thought leadership, resources, and experts
  • Support lead development outreach for the Digital Program Manager and customer event programs
  • Review and report on sales pipeline for Google leads

What you’ll bring to the table:

  • 1-2 years of sales experience and/or customer service expeirence
  • Customer centric mindset and experience
  • Self-starter who thrives in a fast paced, project-based environment
  • A learn, grow, and teach mindset
  • Written and oral communication skills.
  • Experience with digital customer engagements

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6508
EoE/M/F/Vet/DisabilityEntry Level#LI-CW1

Softchoice is a software-focused IT solutions provider that helps organizations be agile and innovative. They prioritize the success of their customers and people, offering career development and advancement opportunities. The Lead Generation Representative role involves engaging and educating prospects about Google and Softchoice through digital outreach strategies and phone calls. While 1-2 years of sales or customer service experience is preferred, the company values diversity and encourages individuals with various backgrounds to apply. Softchoice offers a high-performing culture, flexibility, competitive benefits, and a commitment to inclusion and equal opportunity employment. They provide accommodations during the recruitment process and prioritize the safety and well-being of all applicants and team members.

Solutions Marketing Manager – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sat, 22 Feb 2025 00:54:50 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:The Portfolio Marketing Manager, a key role within Softchoice’s Solutions & Alliances organization, is responsible for defining and communicating the strategic narrative for our portfolios and value propositions for solutions and services. This cross-functional position sets the direction for how these narratives are communicated both internally and externally.Reporting to the Senior Manager of Portfolio Marketing, you will collaborate closely with Softchoice’s leadership team and solution development leads in the Workplace business unit.What you’ll do:Identify priorities for Softchoice’s Workplace business unit in partnership with the Workplace leadership teamDefine the strategy by which the portfolio is effectively positioned in the market; this will have a heavy emphasis on Microsoft M365Develop an internal and external go-to-market strategy aligned to Microsoft 365 and Workplace priorities; this includes message development, content creation, sales enablement, and campaign planning and executionPartner with cross-functional teams to execute against go-to-market strategy; these include content creation, demand generation and sales enablement teamsConduct extensive market research and work closely with subject matter experts to define compelling value propositions and key differentiators for our Microsoft 365 and Workplace solutionsBuild messaging frameworks for all priority solutions designed to inform the development of internal and external facing contentLead the development of sales materials such as data sheets, customer presentations, call scripts, email templates, explainer videos, and morePrioritize and plan the launch of new Workplace servicesCollaborate on Microsoft 365 and Workplace brand awareness and lead generation campaigns; this includes working closely with our demand generation, partner category, and brand communications teamsMonitor the performance of the Workplace portfolio and use data to inform and prioritize marketing activities that drive portfolio growthWhat you’ll bring to the table:8+ years of experience in marketing communications within the B2B technology spaceDeep understanding of Microsoft 365 and Workplace technologies, customer needs, trends and competitive dynamicsStrong experience creating positioning statements and messaging frameworksExcellent written and verbal communication skillsExceptional relationship building skills and ability to work cross-functionallyCreative thinking and strong presentation capabilitiesAbility to write in distinctive styles for a range of audiencesDeep understanding of messaging and content aligned to each stage of the buyer’s journeyA solution-focused team player capable of working autonomously in a remote settingA natural curiosity along with the desire to share knowledge with othersAbility to communicate concisely and with the confidence to engage with our leadership teamStrong project management skillsNot sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6352
EoE/M/F/Vet/Disability#LI-NP1

Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative. They support their people through career development and advancement, and are committed to an inclusive culture. The Portfolio Marketing Manager role involves defining and communicating strategic narratives for portfolios and value propositions. The ideal candidate has experience in B2B technology marketing, with a deep understanding of Microsoft 365 and Workplace technologies. Softchoice encourages diverse applicants and offers competitive benefits, emphasizing inclusivity and equal opportunity employment. They provide accommodations for interviews and are committed to ensuring a positive experience for all applicants and team members.

Product Manager, Go-To-Market (GTM) – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 07:41:40 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:
The Go-to-Market (GTM) Product Manager role will be responsible for taking a portfolio of services to market, and driving the go-to-market activities that result in numerous downstream impacts:

  • Achieve the most important measure of success for our solution offers, which is the attainment of revenue plans assigned to them.
  • Drive revenue from the addition of new customers of the solution offering, enabled by a strategy and execution plan to engage and win the target profile for the offering.
  • Maximize the retention and growth of existing customers by ensuring the value of the offers remain high and delivered completely to them.
  • Enable Softchoice to achieve differentiation in the market, gaining the exposure and customer demand that comes from it.
  • Empower internal success for the teams and individuals that support these solution offerings through continuous improvement of the processes to bring them to market.

What you’ll do:
To achieve these impacts, the GTM Product Manager will have core responsibilities in the following areas:
Manage a Services Portfolio

  • You will be assigned to one or more portfolios and serve as the primary representative of that portfolio to all stakeholders, managing the lifecycle, performance, and driving growth in the market.
  • Engage with vendor partners to gain feedback and support to improve services, as well as their support to take our services to market.
  • Become an expert on the market problems driving your portfolio using direct customer interviews, win/loss analysis, sourced data, and industry research.

Take Your Portfolio to Market

  • Lead the development and execution of the go-to-market strategy for your portfolio.
  • Ensure executive buy-in by effectively communicating the value proposition and ROI of your strategy.
  • Gather the needs of target customers and their buying motivations.
  • Know the competitive landscape, including the specific strengths and weaknesses that we possess relative to it.
  • Drive go-to-market strategy and activities leading to growth of pipeline and revenue
  • Provide our Marketing team with the expertise and insights they need to develop the best possible solution messaging, content, and marketing activity,
  • Enable Sales and Presales teams with the training and support they require to effectively engage customers at scale.
  • Define, communicate, and enable our teams to maximize services market fit.

Grow the Business and Improve Market Positioning

  • Manage the performance of your portfolio by gathering, analyzing, and communicating the KPI’s and customer experience metrics. Taking corrective action as needed.
  • Proactively raise awareness and commitment to action through internal communications with stakeholders at all levels and functions of the organization
  • Maintain cross-functional alignment with the services delivery teams, gaining alignment on a prioritized roadmap of the capabilities and services improvements which they will develop to maximize the growth of the services in market.
  • Participate in integrated sales and marketing campaigns, driving the market adoption of services, in accordance with the annual Cloud or Workplace GTM plans.

What you’ll bring to the table:
This is the role for a visionary that thrives with a high degree of ownership, and brings demonstrated experience in leading all the dependencies required for a portfolio’s success in the market:

  • Minimum of 5 years of prior product management experience, driving and executing on strategy / 8+ years of other experience that includes marketing and / or business leadership equivalence.
  • Equivalent experience, or a degree in business, marketing, or related field. An advanced degree is desirable.
  • Experience in product management or marketing, preferably in support of professional or managed services.
  • Experience designing activities that drive pipeline and revenue targets attainment.
  • Strong executive communication skills including written, verbal, and presentation, and proven experience building trust with, and influencing, business executives.
  • Ability to work independently and manage multiple workstreams simultaneously.
  • Experience with lean, agile, and design thinking.
  • Ability to conduct and gather market research that uncovers customers unmet needs
  • Experiencing leading workshops, groups, and building consensus
  • Strong collaboration, influencing, and negotiating skills.
  • Relentless customer focus
  • Enjoyment from working in a fast-paced and demanding environment.
  • A passion for enabling others.
  • Pragmatic Marketing certification rewarded.
  • Up to 10% travel may be required.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6469
EoE/M/F/Vet/Disability#LI-KM1

Softchoice is an IT solutions and services provider that helps organizations be agile and innovative while keeping their employees engaged and connected. They prioritize career development and inclusion for their employees. The Go-to-Market Product Manager role involves taking a portfolio of services to market and driving activities that lead to revenue growth. The ideal candidate will have experience in product management, marketing, and business leadership. Softchoice values diversity and offers equal opportunity employment. They prioritize a high-performing culture, flexibility, and competitive benefits for their employees. They also provide accommodations during the recruitment process and prioritize a safe working environment.

Lead Generation Rep, AWS (Hybrid) – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Fri, 14 Feb 2025 04:28:15 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:As a Lead Generation Representative for our AWS business, you will assist customers who are looking into cloud programs by communicating the benefits of AWS and Softchoice through multiple different channels. As you help our customers and prospects on their cloud journey, your success will be dependent on transitioning leads into an accepted opportunity within the sales pipeline.This role reports to the AWS Scale organization leader. As a Lead Generation Rep, you’ll develop the strategy and execute customer outreach activities (email and phone) aligning with our marketing & sales funnel programs between Softchoice & AWS.Success in this role requires a commitment to learning, growing with others, and teaching peers about our AWS customer questions and conversations. You will collaborate closely with members of our digital programs, digital marketing, operations, sales, and AWS teams.This role is hybrid with the expectation of working in the Toronto office 2 times per week.What you’ll do:

  • Review, process, and accept leads from ACE portal

Coordinate content and campaign needs with the AWS demand generation sales teamsEngage and educate customers and prospects about AWS & Softchoice through digital outreach strategies and by phoneDesign, execute, and report on outreach sequencesConnect customers and prospects to additional thought leadership, resources, and expertsSupport lead development outreach for the Digital Program Manager and customer event programsWhat you’ll bring to the table:

  • 1+ years of customer service and/or sales experience

Customer centric mindset and experienceVery comfortable with cold outreachSelf-starter who thrives in a fast paced, project-based environmentA learn, grow, and teach mindsetWritten and oral communication skills.Experience with digital customer engagementsNot sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6466
EoE/M/F/Vet/DisabilityEntry Level#LI-CW1

Softchoice is a software-focused IT solutions provider that helps organizations be agile and innovative. They support their people through career development and advancement, and have a culture of inclusion and belonging. The Lead Generation Representative role for their AWS business involves educating customers on the benefits of AWS and Softchoice, transitioning leads into the sales pipeline, and collaborating with various teams. They are open to candidates with diverse backgrounds and offer competitive benefits. Softchoice is an equal opportunity employer committed to diversity and inclusivity. They provide accommodations during the recruitment process and conduct remote onboarding. Job ID: 6466.

Sr. Manager, Digital Marketing & Operations (13 month contract) – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sun, 09 Feb 2025 03:51:31 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:
We are looking for a data-driven and strategic Senior Manager, Digital Marketing & Operations to own the end-to-end performance of our digital marketing channels, operations infrastructure, and lead management processes. In this role, you will spearhead initiatives across paid media, SEO, website content management, and marketing automation (Eloqua) to maximize ROI and drive measurable pipeline impact. A key part of the position is performance management-setting clear KPIs, continuously monitoring results, and optimizing tactics based on real-time data.You will be a hands-on leader, guiding a cross-functional team while collaborating with stakeholders in Growth Marketing, Partner Growth, Sales, and other departments. By aligning digital strategy with operational excellence, you will ensure leads are effectively generated, nurtured, qualified, and handed off to sales at scale. Your success will be measured by how well you optimize budget spend, increase funnel velocity, and elevate the overall customer experience-all while championing continuous improvement and innovation within the marketing function.This is a hybrid role with the expectation of working in the Toronto office once a week.What you will do:
1. Digital Marketing Leadership

  • Paid Media Strategy: Own the strategy, execution, and optimization of paid channels (SEM, display, social) to drive brand awareness, lead acquisition, and customer revenue growth.
  • SEO & Organic Search: Oversee and continuously refine SEO best practices, content strategies, and technical enhancements to increase organic visibility and inbound traffic.
  • CMS Management: Ensure a high-performing and user-friendly website experience, coordinating with web developers and content teams to optimize site architecture, content publishing, and conversion pathways.
  • Cross-Functional Collaboration: Partner with the Growth Marketing Manager and the Partner Growth Manager to align digital strategies with demand generation and partner-focused initiatives, ensuring cohesive customer journeys across all touchpoints.

2. Marketing Operations

  • Marketing Automation (Eloqua): Lead the design and team execution of automated campaigns, nurturing programs, and lead scoring models to support scalable, data-driven engagement.
  • Data Orchestration: Oversee data management across marketing platforms, ensuring data integrity, segmentation accuracy, and alignment with Salesforce.
  • Lead Management: Define and optimize lead processes, collaborating with Sales Operations and IT to ensure effective handoff, pipeline tracking, and closed-loop reporting.
  • Tech Stack & Integrations: Own the marketing technology stack, identifying opportunities to enhance efficiency, improve reporting, and drive better outcomes (e.g., evaluating new tools, integrating existing systems).
  • Budget & Spend Optimization: Track channel spend, analyze ROI, and provide strategic recommendations to optimize marketing investments.

3. Analytics & Reporting

  • Performance Measurement: Develop dashboards and reports that track KPIs across digital channels and operations, delivering actionable insights to senior leadership and cross-functional teams.
  • Continuous Improvement: Conduct in-depth analysis of funnel metrics, pipeline velocity, and conversion rates to recommend data-driven optimizations that improve marketing effectiveness.

4. Team Leadership & Development

  • People Management: Recruit, mentor, and lead a team of digital marketing and marketing operations professionals, fostering a culture of innovation, accountability, performance management, and continuous learning.
  • Collaboration & Influence: Build strong partnerships with RGM, category teams, sales, and other stakeholders to ensure alignment on objectives, milestones, and deliverables.

What you bring to the table:

  • 7+ years in digital marketing and/or marketing operations.
  • 3+ years in a managerial/people leader role overseeing cross-functional teams.
  • Proven track record with marketing automation platforms (Eloqua experience required), CRM integrations (Salesforce experience preferred), paid media channels, SEO strategy, and CMS management.
  • Adept at interpreting data to guide decisions; experience creating and managing reports in analytics tools (e.g., Google Analytics, BI platforms).
  • Demonstrated ability to design and refine workflows, lead handoff processes, and integrations that drive efficiency and scalability.
  • Excellent communication skills to articulate complex ideas, influence stakeholders, and manage cross-functional initiatives effectively.
  • Experience in forecasting, allocating, and optimizing budgets to achieve defined targets and ROI.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6449
EoE/M/F/Vet/Disability#LI-CW1

Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative and supports their people through career development. They are looking for a Senior Manager, Digital Marketing & Operations to lead digital marketing channels and operations infrastructure. Responsibilities include overseeing paid media, SEO, website content management, and marketing automation to maximize ROI and drive pipeline impact. The role involves managing a cross-functional team and collaborating with various departments to ensure effective lead generation and handoff to sales. The ideal candidate has experience in digital marketing and marketing operations, including marketing automation platforms and CRM integrations. Softchoice is an equal opportunity employer committed to diversity and inclusion.

Solutions Consultant, Google – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sat, 08 Feb 2025 06:03:16 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:Become the go-to expert in strategic Google solutions, and associated domains, for our Business Development Managers, Vendor Sales teams, and Softchoice sales force, inclusive of presales and specialty sales.We have an opportunity to differentiate ourselves in the eyes of our partner. By providing specific domain expertise around specific partner technology, we can become their go-to partner for services and resell delivery to key customers in specific markets. The Solutions Consultant will work the halls of Google, connecting beyond the sales teams into the product owners and product marketing teams. This status will allow us to access new prospects through our partner channel, further separating us from our competition. With technology advancing faster than our clients can move, we need dynamic domain leaders who can translate bleeding edge vendor tech into real world solutions, advising our delivery teams on best practices and educating our salesforce. As a Solutions Consultant, you will design these solutions and own the conversations around them, at our prospects, customers and in the halls of our partner.What you’ll do:Own the room. Be the expert for specific domains and the associated technologyOwn Transformation through designing strategic solutions for our clients, utilizing bleeding/leading-edge technologiesProvide technical credibility to our counterparts at Google, “walking the halls” making sure Softchoice is on the tip of every Googler’s tongue.Provide awareness of strategic Google solutions to the Google Agency and Presales teamsProvide Sales support to our sales teams (Presales, CSL and AE)Support complex deal development through domain expertise.Business results though increased services attach rates, complete solution design, and services sellingWork with Google focused delivery resources to be sure best in class approaches are being usedWhat you’ll bring to the table:Self-motivationAbility to embrace the technical and business development responsibilities of the roleAbility to identify process improvements that will help everyone work more efficientlyStrong problem solving, organizational and interpersonal skills.Strong verbal and written communication skillsHigh level of commitment to exceptional customer serviceAbility to build strong, trusting relationships with colleagues and customersAbility to thrive in a rapidly changing environment7+ years of industry experience2-4 years of customer-facing technical sales experience in the technology industry, with a strong focus on advanced technologies (AI, Data, GenAI, etc)Experience working with a technology reseller or manufacturer is preferredTechnical certifications are strongly preferred. Please include a list of current and previously held certifications with your applicationUniversity degree or college diploma, preferredNot sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6437
EoE/M/F/Vet/Disability#LI-NP1

Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative. They support their employees through career development and inclusivity. The company is looking for a Solutions Consultant with expertise in Google solutions and advanced technologies. They value diversity and welcome applicants from a variety of backgrounds. Softchoice offers a collaborative environment, flexibility, and competitive benefits. They are committed to diversity, inclusion, and equal opportunity employment. The company provides accommodation during the recruitment process and conducts digital interviews for safety.

Vendor PreSales Specialist – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sat, 08 Feb 2025 04:20:08 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you’ll have:Become the go-to expert in strategic security solutions for our clients and our sales force.Clients need our help. Their security posture cannot keep up with the pace of change their internal and external stakeholders demands. You can solve these issues for our clients. As a Vendor Presales Specialist, you’ll understand the challenges customers have with the security of their environment and solve those challenges through delivery of technical products that reduce their risks. Coordinate and execute sales strategies across multiple sales districts and channels. Grow customers through competitive tactics while retaining and enriching base of existing accounts. Manage local vendor partnerships to ensure successful execution of solutions.What you’ll do:Manage and generate sales pipeline opportunities supporting your managed Security Partners and meet KPIs – Deal Registration, new business, etc.Develop, strategize and guide attack plans for strategic opportunities.Provide pre-sales support and lead solution selling with Sales Representatives to customers on Security Partners’ licensing and solutions.Engage with local Sales teams to sell jointly into sales territories and customer accountsIdentify new agreement prospects and upsell/cross-sell opportunities on existing customer base.Develop and guide customer proposals, pricing comparisons, and financing for Security Partners’ solutions.Deliver product roadmap, licensing, and financial content to customers.Participate in local customer events to deliver Softchoice and Security Partner(s) content.Develop and deliver engaging training to Sales teams on managed Partner’s products and services.Program management/support for sales incentive programs and supporting marketing campaigns/initiatives.Develop, strategize, and execute your Annual Business Plan and update monthly sales forecasting for your Security Partner(s) business within Softchoice.Provide a minimum of a bi-weekly pipeline and sales enablement activity planning and updates to Security Partner(s)What you’ll bring to the table:Self-motivation/initiative taker/business owner mentality.Ability to drive sales opportunities and close through support/influence for your security partner(s).Ability to embrace the technical and business development responsibilities of the role and act as first line of defense to Sales and customers on behalf of Security Partner(s).Ability to identify process improvements that will help everyone work more efficiently and execute.Ability to manage stakeholders and external partner relationships.Strong problem solving, organizational and interpersonal skills.Strong verbal and written communication skillsHigh level of commitment to exceptional customer serviceAbility to build strong, trusting relationships, and influence without authority to colleagues and customersAbility to thrive in a rapidly changing environmentMinimum of 2-4 years of customer-facing technical sales experience in the technology industry, with a strong focus on datacenter/cloud solutionsExperience working with a technology reseller or manufacturer is preferredSecurity-specific technical certifications are required. Please include a list of current and previously held certifications with your applicationUniversity degree or college diploma, preferredAbility to travel regularly to customer-facing events and to vendor offices as requiredNot sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6433
EoE/M/F/Vet/Disability#LI-NP1

Softchoice is a software-focused IT solutions and services provider that equips organizations to be agile and innovative, while supporting their people through career development. They offer strategic security solutions for clients and help them improve their security posture. Softchoice values inclusion and belonging among their employees and is committed to diversity in the workplace. They offer competitive benefits and are dedicated to creating a high-performing culture. The company is an equal opportunity employer and provides accommodations for applicants during the recruitment process.

Go-To-Market (GTM) Cloud Leader (Remote) – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Wed, 29 Jan 2025 03:07:10 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:The Go-to-Market (GTM) Product Manager role will be responsible for taking a portfolio of services to market, and driving the go-to-market activities that result in numerous downstream impacts:

  • Achieve the most important measure of success for our solution offers, which is the attainment of revenue plans assigned to them.
  • Drive revenue from the addition of new customers of the solution offering, enabled by a strategy and execution plan to engage and win the target profile for the offering.
  • Maximize the retention and growth of existing customers by ensuring the value of the offers remain high and delivered completely to them.
  • Enable Softchoice to achieve differentiation in the market, gaining the exposure and customer demand that comes from it.
  • Empower internal success for the teams and individuals that support these solution offerings through continuous improvement of the processes to bring them to market.

What you’ll do:To achieve these impacts, the GTM Product Manager will have core responsibilities in the following areas:Manage a Services Portfolio

  • You will be assigned to one or more portfolios and serve as the primary representative of that portfolio to all stakeholders, manage the lifecycle, performance, and drive growth in the market.
  • Engage with vendor partners to gain feedback and support to improve services, as well as their support to take our services to market.
  • Become an expert on the market problems driving your portfolio using direct customer interviews, win/loss analysis, sourced data, and industry research.

Take Your Portfolio to Market

  • Lead the development and execution of the go-to-market strategy for your portfolio.
  • Ensure executive buy-in by effectively communicating the value proposition and ROI of your strategy.
  • Gather the needs of target customers and their buying motivations.
  • Know the competitive landscape, including the specific strengths and weaknesses that we possess relative to it.
  • Drive go-to-market strategy and activities leading to growth of pipeline and revenue
  • Provide our Marketing team with the expertise and insights they need to develop the best possible solution messaging, content, and marketing activity,
  • Enable Sales and Presales teams with the training and support they require to effectively engage customers at scale.
  • Define, communicate, and enable our teams to maximize services market fit.

Grow the Business and Improve Market Positioning

  • Manage the performance of your portfolio by gathering, analyzing, and communicating the KPI’s and customer experience metrics. Taking corrective action as needed.
  • Proactively raise awareness and commitment to action through internal communications with stakeholders at all levels and functions of the organization
  • Maintain cross-functional alignment with the services delivery teams, gaining alignment on a prioritized roadmap of the capabilities and services improvements which they will develop to maximize the growth of the services in market.
  • Participate in integrated sales and marketing campaigns, driving the market adoption of services, in accordance with the annual Cloud or Workplace GTM plans.

What you’ll bring to the table:This is the role for a visionary that thrives with a high degree of ownership, and brings demonstrated experience in leading all the dependencies required for a portfolio’s success in the market:

  • Minimum of 5 years of prior product management experience, driving and executing on strategy / 8+ years of other experience that includes marketing and / or business leadership equivalence.
  • Equivalent experience, or a degree in business, marketing, or related field. An advanced degree is desirable.
  • Experience in product management or marketing, preferably in support of professional or managed services.
  • Experience designing activities that drive pipeline and revenue targets attainment.
  • Strong executive communication skills including written, verbal, and presentation, and proven experience building trust with, and influencing, business executives.
  • Ability to work independently and manage multiple workstreams simultaneously.
  • Experience with lean, agile, and design thinking.
  • Ability to conduct and gather market research that uncovers customers unmet needs
  • Experiencing leading workshops, groups, and building consensus
  • Strong collaboration, influencing, and negotiating skills.
  • Relentless customer focus
  • Enjoyment from working in a fast-paced and demanding environment.
  • A passion for enabling others.
  • Pragmatic Marketing certification rewarded.
  • Up to 10% travel may be required.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6125
EoE/M/F/Vet/Disability#LI-MI1

Softchoice is a software-focused IT solutions and services provider that helps organizations become more agile, innovative, and successful. They support their employees through career development and advancement, and promote a culture of inclusion and belonging. The Go-to-Market Product Manager role is responsible for taking a portfolio of services to market, driving revenue, customer growth, and market differentiation. The role requires experience in product management, marketing, and business leadership, as well as strong communication and collaboration skills. Softchoice offers a supportive and inclusive work environment with competitive benefits. They are committed to diversity, inclusion, and equal opportunity employment. Accommodations are available for applicants who require them, and digital interviewing is implemented for safety. Criminal record checks, education verification, and references are conducted before onboarding remotely.