RQ08221 Information Management Specialist – Senior – Rubicon Path – Toronto, ON

Company: Rubicon Path

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Dec 2024 23:52:15 GMT

Job description: DescriptionServiceOntario is seeking a web analytics consultant to support Customer Experience platform project and setting up its Google Analytics (GA4) Implementation and Management

  • Lead the implementation and configuration of GA4, ensuring accurate data tracking and reporting.
  • Define custom events, user properties, and dimensions to capture relevant user interactions.
  • Build and maintain reports and dashboards in GA4 and tools like Looker Studio for stakeholders- reports tailored to specific business needs, such as user journeys
  • Provide real-time and scheduled reporting for key performance indicators (KPIs)
  • Analyze data from GA4 to uncover user behavior patterns, traffic sources, and conversion paths.
  • Generate actionable insights to guide business decisions and improve application performance.
  • Work with product, and development teams to ensure analytics align with business objectives.
  • Present findings and explain GA4 data to non-technical stakeholders.
  • Train internal teams on using GA4 reports and dashboards.
  • Explore advanced analytics capabilities like predictive insights and machine learning in GA4 and sentiment analysis
  • Create dashboards that enable program areas to self-serve their analytics data.
  • Conduct A/B and multivariate testing to assess the effectiveness of content, design, and features.
  • Collaborate with UX/UI teams to recommend improvements for website usability and conversion optimization.
  • Collaborate with development teams to ensure accurate data collection through tagging and debugging.
  • Experience using the following tools:
  • Google Analytics 4 (must have)
  • MS Excel Proficiency (must have)
  • Universal Analytics (must have)
  • Looker reports and dashboard (must have)
  • PowerBI dashboard (must have)
  • SQL (good to have)

Analytics and Insights

  • Strong ability to analyze data for actionable insights to inform digital marketing, customer experience, and product strategies.
  • Experience tracking user journeys, conversion funnels, and optimizing web performance.
  • Adept at creating dashboards and automated reports for stakeholders to monitor KPIs.
  • Working closely with product, and IT teams to align GA4 setups with business goals.
  • Experience leveraging web analytics for SEO, SEM, and campaign effectiveness.
  • Effectively communicate complex analytics concepts to non-technical stakeholders.
  • Ability to create compelling narratives and visualizations to share findings.
  • Active listening to understand stakeholders or team needs fully.
  • Prioritize tasks effectively, manage time, and meet project deadlines.
  • Adaptability to manage multiple clients or projects simultaneously.
  • Ensure accuracy in data collection, reporting, and analysis.
  • Proactively identify and rectify discrepancies or anomalies.

Experience and Skill Set RequirementsTechnical Skills: 60%

  • Experience in implementing GA4 properties, including setting up data streams, configuring tagging frameworks, and linking to other Google tools (e.g., BigQuery, Google Tag Manager).
  • Proven experience migrating from Universal Analytics to GA4, including retaining historical data and ensuring reporting continuity.
  • Skill in customizing GA4 reports, events, and parameters to meet unique business needs.
  • Collaborate with business in defining information management needs and priorities and develop tracking information management for performance measures.
  • Experience with integrating GA4 data into other platforms, such as Looker Studio, PowerBI for enhanced visualization.
  • Strong ability to analyze data for actionable insights to inform customer experience, and product strategies.
  • Universal Analytics, Google Analytics 4, Looker reports, and PowerBI (must have)
  • MS Excel proficiency to analyze and visualize data (must have)
  • Ability to identify web analytics gaps in the current ServiceOntario applications.
  • Fast experience in reviewing and analyzing current web assets and web analytics reports.
  • Proven experience in recommending best approach to track and optimize the customer experience in the current that meets business needs.
  • Define custom events, user properties, and dimensions to capture relevant user interactions.
  • Build and maintain reports and dashboards in GA4 and tools like Looker Studio for stakeholders- reports tailored to specific business needs, such as user journeys
  • Provide real-time and scheduled reporting for key performance indicators (KPIs)
  • Analyzed data from GA4 to uncover user behavior patterns, traffic sources, and conversion paths.
  • Generate actionable insights to guide business decisions and improve application performance.
  • Work with product, and development teams to ensure analytics align with business objectives.
  • Present findings and explain GA4 data to non-technical stakeholders.
  • Train internal teams on using GA4 reports and dashboards.
  • Explore advanced analytics capabilities like predictive insights and machine learning in GA4 and sentiment analysis
  • Create dashboards that enable program areas to self-serve their analytics data.
  • Conduct A/B and multivariate testing to assess the effectiveness of content, design, and features.
  • Collaborate with UX/UI teams to recommend improvements for website usability and conversion optimization.
  • Collaborate with development teams to ensure accurate data collection through tagging and debugging.

Communication Skills 30%

  • Effectively communicate complex analytics concepts to non-technical stakeholders.
  • Ability to create compelling narratives and visualizations to share findings.
  • Active listening to understand stakeholders or team needs fully.
  • Ensure accuracy in data collection, reporting, and analysis.
  • Proactively identify and rectify discrepancies or anomalies.
  • Work seamlessly with development, and business teams to align goals.
  • Foster productive relationships with cross-functional stakeholders.

Project Management 10%

  • Prioritize tasks effectively, manage time, and meet project deadlines.
  • Adaptability to manage multiple clients or projects simultaneously.

Must Haves:

  • Universal Analytics, Google Analytics 4, Looker reports, and PowerBI
  • MS Excel proficiency to analyze and visualize data
  • Experience in implementing GA4 properties, including setting up data streams, configuring tagging frameworks, and linking to other Google tools (e.g., BigQuery, Google Tag Manager)

ServiceOntario is looking for a web analytics consultant to support the Customer Experience platform project and implement Google Analytics 4 (GA4). The consultant will be responsible for setting up accurate data tracking, creating custom events and user properties, and analyzing user behavior patterns. They will also collaborate with teams to ensure analytics align with business objectives, present findings to stakeholders, and train internal teams on using GA4 reports. Strong technical skills in GA4 implementation and experience with tools like Looker and PowerBI are required. The consultant must also have excellent communication skills to explain complex analytics concepts to non-technical stakeholders and project management skills to prioritize tasks effectively.

Compass Group – Senior Worker’s Compensation RTW Specialist – Mississauga, ON

Company: Compass Group

Location: Mississauga, ON

Expected salary:

Job date: Fri, 20 Dec 2024 03:17:52 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryThe Workers’ Compensation Claims Department generates Employer Report of Injury forms for submission to the applicable Workers’ Compensation Boards across Canada, in addition to providing ongoing claims management support by liaising with all key stakeholders. The Claims Department also manages the return to work process following a workplace injury to ensure compliance with all applicable legislation.Now, if you were to come on board as our Workers’ Compensation Claims and RTW Specialist, we’d ask you to do the following for us:

  • • Facilitate disability management and early and safe return to work programs in multiple provinces for occupational injuries and illnesses
  • Liaise with all stakeholders in the rehabilitation and RTW process including Workers’ Compensation (WC) Return to Work Specialists, Physicians, Unit Managers, Unions and injured associate to facilitate return-to-work
  • Participate in return-to-work meetings with all key stakeholders, which may require travel to operational locations within southwestern Ontario
  • Possess a strong understanding of physical demands analyses, which are used to benchmark both active treatment programs and suitable ESRTW programs
  • Assist in developing, implementing and maintaining the WC Disability Management Program
  • Develop and monitor ESRTW programs for injured associates based upon submitted medical information and communication from the applicable Workers’ Compensation Board
  • File Workers’ Compensation Employer Reports and supporting documentation within the legislated timelines, in addition to composing objection letters in accordance with WC legislation regarding any questionable claims
  • Manage an active caseload, maintaining current file documentation and file notes using Origami Risk Management Software system
  • Liaise with health care providers to ensure timely referrals as required and monitor the success of the recovery process
  • Initiate and follow-up on formal requests for cost relief (SIEF) regarding prolonged claims
  • Ensure that the organization’s early and safe return to work (ESRTW) program is implemented within the provincial legislative requirements
  • Provide supervisory training regarding occupational return to work procedures, ergonomics, claims management procedures
  • Ability to work with highly sensitive confidential information

Think you have what it takes to be our Workers’ Compensation Claims and RTW Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • Relevant University or College degree with emphasis on HR, Labour, Health and Safety, Kinesiology or Disability Management fields.
  • Minimum of 5 years of experience in claims management and return-to-work facilitation
  • Exceptional communication and interpersonal skills
  • Strong knowledge of Workers’ Compensation operational policies and Human Rights legislation
  • Ability to maintain confidentiality
  • Ability to travel within southwestern Ontario
  • Strong organizational skills
  • Knowledge of Word, Outlook, Excel and PowerPoint

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Business Operations Specialist – Spotify – New York City, NY – Toronto, ON

Company: Spotify

Location: New York City, NY – Toronto, ON

Expected salary:

Job date: Thu, 19 Dec 2024 03:41:51 GMT

Job description: in Sales, Advertising, Marketing, or Business 3+ years of experience managing digital campaigns, with a high degree… ops, finance and marketing. You must be professional, organized and motivated as well as have the drive to succeed…

The content describes a job opportunity for someone with over 3 years of experience in managing digital campaigns. The ideal candidate should have a strong understanding of operations, finance, and marketing. They should also possess professionalism, organization, motivation, and a drive to succeed.

AO Globe Life – Asabe Salihu – Work from Home – Sales Specialist at AO Globe Life – Toronto, ON

Company: AO Globe Life – Asabe Salihu

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Dec 2024 02:15:54 GMT

Job description: Work from Home – Sales Specialist Role at AO Globe Life
Position: Sales Specialist (Work from Home)
Location: Remote opportunities in Ontario, Manitoba, Saskatchewan, and Alberta
Type: Full-time, Commission-BasedAbout the JobAre you a hardworking student juggling part-time jobs and looking for an opportunity to earn more money while supporting your studies and family? AO Globe Life is seeking passionate individuals eager to start a rewarding career in insurance sales. We provide comprehensive training and flexible working hours, allowing you to balance your responsibilities effectively.What We Offer:Work from Home: Enjoy the freedom of remote work with flexible hours to fit around your class schedule and other commitments.Full Training: We offer comprehensive training to help you get licensed and thrive in your role, even if you’re new to the industry.Full Benefits: Access health, dental, and vision benefits for you and your family.Unionized Position: Job security and strong support from a respected union.No Cold Calling: We provide leads from union groups, so you can focus on helping people rather than finding clients.Weekly Pay & Bonuses: Get paid weekly with the potential for performance-based bonuses.Career Growth: Opportunities for advancement based on your performance and dedication—promotions from within.Incentive Trips: Earn exciting all-expenses-paid trips as you hit sales milestones.Residual Income: Build long-term wealth with our 10-year vested residual income plan.LLQP Licensing Assistance: Full support to help you get licensed and start your career.Dynamic Team Environment: Our virtual workplace thrives on a vibrant and supportive team atmosphere.Qualities We Value:Effective Communication Skills: Your ability to connect with others is crucial.Open to Coaching and Training: Willingness to learn and grow in your role.Outgoing and Friendly Personality: A positive and approachable demeanor.Eagerness to Learn: A proactive attitude towards gaining knowledge and skills.Requirements:Laptop or computerWillingness to obtain an LLQP license (we’ll help you every step of the way!)Basic computer skillsMust reside in CanadaReady to Take the Next Step?Join AO Globe Life and start your journey towards a fulfilling and lucrative career in insurance sales. Apply today and become part of a team dedicated to protecting Canadians and supporting your personal and professional growth.Powered by JazzHR

Crawford & Company – Content Claims Specialist – Field – London, ON

Company: Crawford & Company

Location: London, ON

Expected salary:

Job date: Fri, 20 Dec 2024 02:46:57 GMT

Job description: Why Crawford?2024-26674Position SummaryWe are currently recruiting for a Content Claims Specialist – Field to join our team in London, Ontario, Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations:

  • With a high focus on customer service, edjuster’s Content Claims Specialist – Field act as an intermediary between the Insurance Company’s property adjusters, and their policyholders assisting with the inventory and valuations of the policyholder’s/claimant’s total loss contents, which are most commonly caused by theft, water, fire and other perils.
  • Edjuster focuses on the accurate and timely processing of content claims, via the use of edjuster’s claims handling methodology and its content claims processing and pricing platform– exclaim.
  • Edjuster employees operate from their appropriately set up and equipped home-based offices and are consistently (daily/weekly basis) assigned new claim files.
  • edjuster’s Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked/time spent per task as well as fulfilling all of their required administrative job duties.

ResponsibilitiesAs part of this role, responsibilities included, but are not limited to the following:

  • Conduct onsite visit to meet the adjusters/policyholders and other industry vendors and conduct the inventory of the total loss contents.
  • Ensure consistent and quality/turnaround of all claims in accordance with the Company’s productivity and performance standards.
  • Work with the support of other teams at edjuster to organize/direct the resources required for completing the inventory and LKQ valuation of all total loss contents in an efficient and effective manner per productivity standards.
  • Adhere to edjuster Inc.’s commitment to timely and informative updates on the content claims process to adjusters/policyholders.
  • Complete/submit detailed work/time logs daily, for all claim task completed.
  • Maintain claim related notes in the Company’s platform exclaim, related to various tasks involved in handling the claim.
  • Ensure timely and accurate completion/pricing of all outstanding items, which have not been priced via other teams and adhering to Like, Kind and Quality (LKQ) standards.
  • Consistently promote edjuster’s brand, image, and reputation in a professional and positive manner.
  • May be exposed to diverse conditions (cold, heat, rain, debris, etc.).

Requirements

  • A Secondary School diploma.
  • Ability to work independently in most circumstances, with minimal supervision.
  • Some prior background/experience in the Property claims industry would be considered an asset.
  • Be able to provide an adequate workspace, free of noise.
  • Employee must provide their own high-speed internet service.
  • Company equipment including laptop will be provided. It is the employee’s responsibility to care and maintain the equipment, as per policy.
  • Reliable transportation required
  • Valid driver’s license is required
  • Regular travel to loss sites is required
  • Occasional Overnight travel may be required, any business-related expense would be covered by edjuster.
  • Strong computer skills (Office 365 & Windows 10).
  • Strong communication skills.
  • Demonstrated ability to adapt to change and new technology.
  • Willingness to learn and continuously improve.

Additional InformationWe thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.#LI-Remote#LI-CD1
#LI-RT1

Vascular Clinical Specialist (Orlando, FL) – Penumbra – Orlando, FL

Company: Penumbra

Location: Orlando, FL

Expected salary: $70000 – 115000 per year

Job date: Fri, 20 Dec 2024 08:32:33 GMT

Job description: The ideal candidate for this job will have a strong background in management, sales, and marketing. They will be responsible for prospecting and developing relationships with potential customers and users of Penumbra devices. Prior experience in a device company or similar industry is preferred, but candidates with a mix of education and relevant experience will also be considered. A background in sales or marketing is highly desired for this role. The successful candidate will be proactive, results-driven, and possess excellent communication and interpersonal skills.

Consultant, Application Support Specialist – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Dec 2024 06:14:36 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitAs a Specialist, Production Application Support you will be joining CIBC’s Digital Technology group. This group provides strategic partnership, production support and project execution to CIBC’s Online and Mobile Banking Canada, three primary internet sites (CIBC Online Banking, cibc.com and Simplii Financial) and various Digital Experience applications. You will support multiple Tier 1 Digital applications – eBanking, CIBC/Simplii Online and Mobile Banking, and CIBC/Simplii Marketing Sites. You will participate Release Implementation, Incident resolution, Incident management, problem management activities for incidents related to your applications. You will be proactive working with various monitoring systems to detect anomalies in the environment using SRE concepts.As a Production Support Specialist, you will be responsible for providing 2nd level application support, troubleshooting issues and providing application fixes, responding to queries from business partners, coordinating changes with respective CIBC Technology groups and Vendors. You will also be responsible for maintaining the production applications and day-to-day operational activities as well as managing application changes and releases. Will be required to carry support phone on a rotational basis.How You’ll Succeed

  • Application Support – Investigate, analyze and provide recommendations on application issues and system outages. Prioritize issues based on severity, risk and/or strategic business needs. Manage issue logs and Business production support requests. Provide solutions to prevent recurrence with the end goal of ensuring clients satisfaction. Ensure application stability through incident, change and problem management. In-depth knowledge of SRE and its application to monitor Tier 1 applications
  • Leadership Skills – Act as Application Support Lead and ensure timely delivery of application fixes and changes besides ensuring Production stability. Support and mentor junior and intermediate team members by sharing knowledge, collaborating and problem solving.
  • Projects Delivery – Act as subject matter expert in the assessment of impacts for planned application changes and projects, ensuring compliance with relevant organization standards (Business, Continuity, Security, Compliance, and Privacy); develop and maintain productive relationships with Technology groups, Project team, Business partners and vendors.
  • Platform Knowledge – Online Banking, Mobile Banking, Splunk, Dynatrace, Unix, Linux, Oracle
  • Problem Solving – Collaborate on Incident, Problem and Change/Release Management to assist with restoring service, identifying and driving permanent corrective measures and safely & effectively managing change. In order to do this, you will be interacting with multiple different teams and occasionally vendors.
  • Continuous Learning – You will be expected to consistently build your knowledge of existing and new technologies.

Who You Are

  • You can demonstrate experience with: 5-7 years of experience in Production Support using technologies/frameworks such as DevOps, Java/J2EE, RDBMS, Spring, Angular, Microservices architecture and SOAP/REST APIs (previous development experience would be beneficial). As well, this position requires knowledge of Cloud Platforms preferably MS Azure as well as experience using collaboration tools such as JIRA/Confluence, CI/CD tools such as Jenkins and version control tools such as GitHub/GitLab. Ideally, you have a strong understanding of Agile software delivery principles, excellent communication skills and are comfortable working both independently and within a team setting. It’s an asset if: You have prior experience with monitoring tools such Dynatrace and Splunk.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 19th FloorEmployment Type RegularWeekly Hours 37.5Skills Analytical Thinking, Applications Support, DevOps, Digital Applications, Digital Technology, GitHub, Incident Management, SRE Observability

CIBC is seeking professionals for the position of Specialist, Production Application Support in their Digital Technology group. The role involves providing support for various Tier 1 Digital applications, as well as incident management and proactive monitoring. The ideal candidate should have experience in Production Support using technologies like DevOps, Java/J2EE, RDBMS, and Spring, among others. They should also possess strong leadership skills, platform knowledge, problem-solving abilities, and be digitally savvy. CIBC offers a competitive salary, benefits, and opportunities for career growth. They are committed to creating an inclusive environment where all team members feel valued and recognized for their contributions.

Business Development Specialist – Family Insurance Solutions – Vancouver, BC

Company: Family Insurance Solutions

Location: Vancouver, BC

Expected salary: $55800 – 102800 per year

Job date: Fri, 20 Dec 2024 00:51:43 GMT

Job description: in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high… effective Point of Sale (POS) & SME Pathway (CI) training seminars. Assist in the development of marketing campaigns…

Manulife – Data Specialist Intern/Co-op – Summer 2025 – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Dec 2024 02:31:03 GMT

Job description: This internship offers hands-on experience with cutting-edge business intelligence tools, allowing you to make a tangible impact while developing key technical and communication skills. By the end of the internship, you will gain expertise in data extraction, analysis, and reporting, enhance your ability to identify process improvements, and strengthen your skills through cross-functional collaborationAvailable Roles for the Summer 2025 Term:Data and Automation Specialist Intern/Co-opReporting & Analytics Analyst, Treasury Operations Intern/Co-opBusiness Intelligence Analyst Intern/Co-opPlease note that your application will be considered for multiple positions within this job posting.Position Responsibilities:Identify inefficiencies and improve workflows through automation development.Create detailed documentation and guides to support process optimization.Continuously seek opportunities to enhance processes and systems.Manage projects from initial analysis through to implementation.Effectively document and share information with relevant stakeholders.Gain proficiency in data extraction, cleaning, and analysis using tools like SQL, Power Platform, Power BI, Azure Databricks, and Excel.Enhance ability to create comprehensive reports and interactive dashboards.Develop skills in identifying and interpreting key performance indicators (KPIs).Improve problem-solving abilities by identifying process bottlenecks.Propose data-driven solutions to enhance efficiency and effectiveness.Strengthen communication and collaboration skills by working with cross-functional teams.Present findings and make strategic recommendations to stakeholders.Required Qualifications:Currently pursuing an undergraduate degree in Computer Science, Engineering, Data Science, Finance, Statistics, Mathematics, or a related field.Experience with data analysis and reporting, as well as common reporting and analytics solutions.Ability to gather, analyze, and synthesize information to make informed recommendations.Experience with Power Platform, Azure Databricks, SQL, and Python.Familiarity with data visualization and dashboard design (considered an asset).Strong analytical and problem-solving abilities.Business acumen and critical thinking.Attention to detail, excellent communication skills, team player, and eagerness to learn.Application Instructions:Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file.Note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of January or February.When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to seeAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working ArrangementHybridSalary & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Senior Communications Content Specialist – Sun Life Financial – Toronto, ON

Company: Sun Life Financial

Location: Toronto, ON

Expected salary: $58000 – 97000 per year

Job date: Fri, 20 Dec 2024 00:41:56 GMT

Job description: You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Are you a creative and innovative communications professional with a knack for visual storytelling and developing high-quality, engaging content across multiple digital platforms – including video, web, social media and presentations? If so, we’d love for you to join our team!Reporting to the Manager, Corporate Communications, you’re a key member of the team responsible for supporting Sun Life’s corporate communications activities.This portfolio includes visual content creation for the office of the CEO and other senior executives or business partners across multiple global business areas (Corporate functions, Sun Life Canada, Digital Business and Technology Solutions), and corporate events, and includes developing content related to our business strategy, Purpose and Client Impact Strategy.What will you do?Visual Content Creation: Design and produce a wide range of visual content for internal and external use including video content, Client stories, presentations, social media graphics, website visuals, and infographics.Content Strategy: Collaborate with Corporate Communications to align visuals and video with messaging, ensuring that the content resonates with target audiences and supports business objectives.Project Management: Manage multiple projects simultaneously, ensuring timely delivery of all creative assets, while meeting deadlines and maintaining high standards of quality and ability to adapt to changing project requirements.Collaboration: Work closely with internal teams and external stakeholders (e.g., Marketing, Social Media, Events, Brands, senior leaders and external stakeholders) to understand campaign objectives and develop creative visual solutions.Brand Consistency: Ensure that all visual assets are consistent with the company’s branding, voice, and visual guidelines, maintaining a cohesive look and feel across all platforms.Industry Trends and Practices: Keep up to date with the latest design trends, software, tools, and best practices in visual communication and content creation.What do you need to succeed?Creative and Communications skillsUse visual storytelling to engage various internal and external audiences.Strong visual communications skills, including experience creating tactics and presentations using digital, video, social media, and other platformsStrong written and verbal communications skills including communications planning, editing, proofreading and attention to detailTechnical skillsStrong knowledge of DSLR cameras to capture compelling video and photo content.Experience executing all stages of video production and photography, including pre-production, capture, directing, and editingHighly proficient using Adobe Creative Suite, including Advanced knowledge in Adobe Photoshop, Illustrator, Premiere, After Effects and InDesignKnowledge of layout, typography, photography, illustration, and animationComfortable on both Apple and PC platformsStrong technical knowledge and aptitude to quickly learn new systems, software and programsExperience working with various Content Management SystemsWorking web development knowledge (HTML, CSS, Javascript), is an assetStrong understanding and knowledge of intellectual property and rights of images, video, media, is an assetLeadership SkillsCreative, out-of-the box thinker. Can bring fresh, new ideas and concepts and then make them happenStrong organizational skills and ability to multi-task, prioritize, manage communications materials and meet tight deadlinesStrong consulting skills, working with internal partners and external vendorsAbility to work independently and to exercise judgment in a fast-paced environment, dealing with confidential contentTeam player with a strong focus on trying new approaches and delivering resultsRequirementsPost-Secondary Education, College/University Diploma/Degree, specializing in visual communications, graphic or creative design related to communications, public relations or marketingMinimum 5 to 7 years of previous experience creating visual content, graphic design or video production for PR or communications, media, in-house corporate or advertising/marketing agencyDepth of knowledge using Adobe suite of products, internal video production and editing platforms, social media and email distribution platformsFlexibility to work on communications activities outside of regular business hours on occasionAssetsProfessional experience in photography or videography an assetPrevious experience at a design or creative agency an assetUnderstanding and knowledge of the financial services industryAs this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwideWhat’s in it for you?The opportunity to move along a variety of career paths with amazing networking potentialWe’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potentialWe’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® CanadaWe are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health*LI-MSThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range: 58,000/58 000 – 97,000/97 000Job Category: CommunicationsPosting End Date: 27/12/2024

The job description is for a creative and innovative communications professional who will be responsible for visual storytelling and developing engaging content across multiple digital platforms for Sun Life’s corporate communications activities. The role involves creating visual content for internal and external use, collaborating with internal teams and external stakeholders, maintaining brand consistency, staying up-to-date with design trends and best practices, and working with various Content Management Systems. The successful candidate should have strong creative and communication skills, technical skills in video production and photography, leadership skills, and post-secondary education in visual communications or related field, along with 5-7 years of relevant experience. The salary range for the position is $58,000 – $97,000 and the ability to work in a flexible work environment is emphasized. Bilingualism is required for Quebec-based candidates.