Company: ALS
Location: North Vancouver, BC
Expected salary:
Job date: Tue, 29 Jul 2025 03:42:40 GMT
Job description: acceleration and client engagement using a strategic approach. Specific Responsibilities: Strategize and plan marketing…-functional and collaborative team environment. Required Qualifications: Bachelor’s degree in Business, Marketing, Computer…
SAP – Sales Account Executive – SAP Academy for Customer Success – CANADA – French Speaking (Hybrid) – Ottawa, ON
Company: SAP
Location: Ottawa, ON
Expected salary:
Job date: Fri, 25 Jul 2025 07:21:59 GMT
Job description: We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.MUST BE FLUENT IN FRENCHLocation: Ottawa, Toronto, or MontrealWho You’ll BecomeThe Account Executive’s primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.What You’ll DoAs an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:
- Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
- Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
- Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.
The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)SSE focus areas:
- SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
- SAP SuccessFactors (Human Capital Management – HCM) – Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
- SAP Supply Chain Management (SCM) – Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
- SAP Customer Experience (CX) – Knowledge of e-commerce, sales, customer service, and marketing processes.
- SAP Business Transformation Management (BTM) – Knowledge in Business Process Management/Business Process Automation applications.
- SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
What You Bring
- 2-3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
- Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
- A cooperative and productive approach to working relationships, internally and externally.
- A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
- An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
- A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
- Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
- Proficiency in English to engage with our global network.
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.About SAP Academy for Customer SuccessThe SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions – all while learning in a dynamic environment and earning competitive pay and benefits.#SAPAcademyforCustomerSuccess#SAPCSCareersSAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: .For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 91,500 – 200,700 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: .Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.Requisition ID: 431960 | Work Area: Sales | Expected Travel: 0 – 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 431960Posted Date: Jul 17, 2025Work Area: SalesCareer Status: GraduateEmployment Type: Regular Full TimeExpected Travel: 0 – 100%Location:Ottawa, ON, CA, K1R 7X7Job alert
SAP – Sales Account Executive – SAP Academy for Customer Success – CANADA – French Speaking (Hybrid) – Ottawa, ON
Company: SAP
Location: Ottawa, ON
Expected salary:
Job date: Thu, 24 Jul 2025 22:07:21 GMT
Job description: We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.MUST BE FLUENT IN FRENCHLocation: Ottawa, Toronto, or MontrealWho You’ll BecomeThe Account Executive’s primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.What You’ll DoAs an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:
- Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
- Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
- Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.
The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)SSE focus areas:
- SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
- SAP SuccessFactors (Human Capital Management – HCM) – Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
- SAP Supply Chain Management (SCM) – Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
- SAP Customer Experience (CX) – Knowledge of e-commerce, sales, customer service, and marketing processes.
- SAP Business Transformation Management (BTM) – Knowledge in Business Process Management/Business Process Automation applications.
- SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
What You Bring
- 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
- Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
- A cooperative and productive approach to working relationships, internally and externally.
- A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
- An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
- A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
- Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
- Proficiency in English to engage with our global network.
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.About SAP Academy for Customer SuccessThe SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.#SAPAcademyforCustomerSuccess#SAPCSCareersSAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: .For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 91,500 – 200,700 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: .Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.Requisition ID: 431960 | Work Area: Sales | Expected Travel: 0 – 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Hopper – Senior Director – Commerce Partner Success (100% Remote – Canada) – Toronto, ON
Company: Hopper
Location: Toronto, ON
Expected salary:
Job date: Sat, 26 Jul 2025 01:51:21 GMT
Job description: About the jobAs HTS continues to expand its reach as a leading travel technology company, we are looking for a Senior Director of Partner Success to lead the commerce partner strategy, onboarding, and growth for our travel commerce platform. This leader will be responsible for ensuring the long-term success of our B2B partners across travel verticals, including flights, hotels, and cars, enabling them to drive meaningful revenue and enhance traveler experiences.You will sit at the intersection of partner growth, product enablement, and operations, building the team, infrastructure, and processes that ensure our partners are set up for scale from day one. This is a highly cross-functional leadership role that will shape how HTS scales its B2B travel commerce business globally, working closely with Product, Engineering, Commercial, Operations, and Support teams.What would your day-to-day look like:Partner Success Strategy: Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance.Team Leadership – Build and lead a high-performing team of Partner Success Managers and integration specialists responsible for partner onboarding, product enablement, and day-to-day partner growth.Partner Enablement – Develop scalable onboarding and launch frameworks to accelerate time-to-value for new partners and ensure ongoing alignment with partner goals, success metrics, and commercial outcomes.Strategic Account Management – Serve as a senior point of escalation and strategic thought partner to top-tier partners, helping them fully leverage our travel commerce platform to drive retention and revenue.Cross-Functional Collaboration- Work closely with Product and Engineering teams to prioritize and deliver partner needs. Collaborate with Sales, Legal, and Finance to structure and support complex partner relationships.Data-Driven Insights – Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.An ideal candidate has:Strong interpersonal and communication skills to engage with stakeholders at all levels.Proven ability to manage and grow strategic partnerships.Excellent analytical skills with experience in data-driven decision-making.Creativity and strategic thinking to identify new opportunities in the commerce and travel spaces.Experience building and managing high-performing teams, with a focus on coaching, development, and execution.Experience working in the travel industry, especially with airlines or travel platforms, is a strong plus.Perks and benefits of working with us:Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.Hopper covers 100% of the premiums for group insurance plan.Hopper offers life, short term and long term disability coverage.HSA that covers eligible medical and dental expenses.All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.Please ask us about our very generous parental leave, much above industry standards!.Unlimited PTO.Carrot Cash travel stipend.Access to co-working space on demand through FlexDesk AND Work-from-home stipend.Entrepreneurial culture where pushing limits and taking risks is everyday business.Open communication with management and company leadership.Small, dynamic teams = massive impact.#LI-REMOTEMore about HopperAt Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.Here are just a few stats that demonstrate the company’s recent growth:Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials..Come take off with us!
Enterprise Customer Success Manager – Nitro – Toronto, ON
Company: Nitro
Location: Toronto, ON
Expected salary:
Job date: Fri, 25 Jul 2025 07:52:54 GMT
Job description: About Us:A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.How We Work:We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:
- One team, One mission
Our collective dedication to Nitro’s mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves. * Own itWe take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset. * Accountable to our customersWe are dedicated to our customers and take our commitments seriously. We do what we say we are going to do. * Excellence in executionDriven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results. * Be bold, fail fast, learn fasterWe learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.The Role:The Enterprise Customer Success Manager (CSM) is a customer-facing professional who will lead the post-sales lifecycle for Nitro’s portfolio of business customers. The CSM will develop and execute the strategy to ensure customers are provided with educational experiences (from formal education to self-help) to realize value from Nitro products quickly.As the “voice of the customer” for Nitro, the CSM must be and active listener and strategic thinker who can strike the appropriate balance between the customer’s needs and the company’s business objectives.Responsibilities:
- Serve as the primary post-sales point-of-contact for Nitro’s portfolio of Enterprise business customers
- Drive engagement & adoption to cultivate customer partnerships
- Own customer satisfaction and retention among a portfolio of business accounts
- Proactively work directly with a diverse portfolio of business customers, typically within IT, interacting with various levels of management ranging from Directors to C-level executives
- Ensure a successful onboarding and Nitro rollout among new customers
- Proactively identify customer health risks, and effectively leverage internal teams to mitigate non-renewal (churn) risk
- Partner with sales to identify expansion and up-sell opportunities in the post-sales cycle
- Act as a liaison between internal teams to ensure high-priority customer needs are being met; coordinating with sales, marketing, product, support and engineering teams to escalate high-impact customer needs
Success Criteria:
- Strong commitment to ensuring customers’ business objectives are achieved
- Ability to prioritize customer needs and elevate the issues that will have the most impact on customer satisfaction, retention and growth
- Ability to effectively manage customer expectations and create realistic expectations
- Strong communication skills, both written and verbal, with excellent attention to detail
- Proactive, positive, self-starter with a passion for continually improving the processes around you
- Proven track record of working in a customer-facing environment and developing/driving internal initiatives to increase user engagement and satisfaction
- Ability to work in a team-based, collaborative environment
Requirements:
- Bachelor’s Degree or equivalent work experience
- 3-5 years of experience in B2B account management, customer support, customer success or consulting roles
- Commitment to Nitro’s mission and values
- Travel up to 10% of the time
Nice to have:
- Proficiency in additional languages desired (not required)
Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.#LI-DK1 #LI-Hybrid
About Us: Nitro, a global leader in SaaS for digital document workflows, specializes in PDF solutions, eSigning, identity verification, and analytics. With over 3 million users and 13,000+ business customers across 157 countries, including 67% of the Fortune 500, Nitro emphasizes customer success and change management.
How We Work: Our culture is built on five core principles:
- One Team, One Mission: Fostering a sense of belonging.
- Own It: Encouraging ownership and leadership.
- Accountable to Our Customers: Prioritizing customer commitments.
- Excellence in Execution: Delivering top-quality results with passion.
- Be Bold, Fail Fast, Learn Faster: Embracing learning through iteration.
The Role: The Enterprise Customer Success Manager (CSM) will oversee the post-sales lifecycle for business customers, focusing on customer education, satisfaction, and retention. Responsibilities include:
- Serving as the primary contact for enterprise clients.
- Driving customer engagement and adoption.
- Managing customer health and onboarding.
- Collaborating cross-functionally to meet customer needs.
Success Criteria: Strong commitment to customer objectives, excellent communication, proactive problem-solving, and a collaborative spirit are essential.
Requirements:
- Bachelor’s degree or equivalent experience.
- 3-5 years in B2B account management or customer support.
- Willingness to adhere to Nitro’s mission and values, with occasional travel.
Benefits & Culture: Nitro offers comprehensive health, dental, and vision benefits, as well as unique perks like Flex Time Off and a hybrid work model. We embrace diversity and encourage applications from all backgrounds.
Program Manager, Customer Success – PagerDuty – Toronto, ON
Company: PagerDuty
Location: Toronto, ON
Expected salary: $109000 per year
Job date: Tue, 22 Jul 2025 22:39:15 GMT
Job description: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.At PagerDuty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.About the RoleWe are seeking an experienced Program Manager to join our Commercial Customer Success team, focusing on Gainsight administration and customer lifecycle management. This role will be instrumental in driving data-driven decisions and optimizing our customer success operations through effective use of Gainsight platforms and analytics.Key Responsibilities
- Serve as the primary Gainsight administrator for the Commercial Customer Success organization
- Design, implement, and maintain comprehensive reporting systems within Gainsight
- Monitor and analyze lifecycle email performance metrics and provide data-driven recommendations for optimization
- Manage and update lifecycle reporting filters to align with evolving business requirements
- Oversee and maintain Gainsight architecture, ensuring optimal configuration and integration with other systems
- Collaborate with cross-functional teams to identify opportunities for process improvement and automation
- Create and maintain documentation for Gainsight processes and best practices
- Provide training and support to team members on Gainsight functionality and reporting capabilities
Required Qualifications
- Current Gainsight Certified Administrator certification
- 3+ years of experience administering Gainsight in a B2B SaaS environment
- Proven track record of implementing and optimizing digital customer success programs
- Strong analytical skills with experience in data analysis and reporting
- Experience with customer lifecycle management and email marketing analytics
- Excellent project management skills with ability to manage multiple priorities
- Fluent in English (written and verbal)
- Availability to work once a week in the office
Preferred Qualifications
- Experience with Salesforce
- Background in customer success or account management
Technical Skills
- Advanced knowledge of Gainsight platform and its capabilities
- Proficiency in reporting tools and dashboard creation
- Experience with email marketing platforms and analytics
- Understanding of customer success metrics and KPIs
The base salary range for this position is 72,000 – 109,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.Hesitant to apply?We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time – sign up for !Where we workPagerDuty operates a hybrid work model with in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.How we workguide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.What we offerAs a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty – companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.
PagerDuty, Inc. (NYSE: PD) is a leading global company in digital operations management, trusted by half of the Fortune 500 and nearly 70% of the Fortune 100. They seek a Program Manager for their Commercial Customer Success team, focusing on Gainsight administration and customer lifecycle management. Key responsibilities include managing Gainsight, implementing reporting systems, analyzing email performance, and collaborating on process improvements.
Qualifications required:
- Gainsight Certified Administrator
- 3+ years of B2B SaaS experience
- Strong analytical and project management skills
- Fluent in English with availability to work in the office weekly.
Preferred qualifications:
- Experience with Salesforce and customer success management.
The position offers a salary range of CAD 72,000 – 109,000, plus additional benefits and flexible work arrangements in various locations. PagerDuty promotes a diverse workplace and encourages potential candidates to apply, even if they don’t meet every requirement.
Fitness Success Manager / Personal Training Sales – Gold’s Gym – Vancouver, BC
Company: Gold’s Gym
Location: Vancouver, BC
Expected salary:
Job date: Tue, 22 Jul 2025 03:47:09 GMT
Job description: group PT classes and other specialty programs Assist Marketing Team to create a minimum of 1 educational video/reel/post…
Client Success Coach (CSM) – Impact Clients – Toronto, ON
Company: Impact Clients
Location: Toronto, ON
Expected salary: $35000 – 70000 per year
Job date: Thu, 22 May 2025 22:25:56 GMT
Job description: We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own.If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading.About Us:
Richard Yu is an online business coach with:
- 100K+ subscribers on YouTube →
- A growing personal brand on Instagram →
Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.About The Role:
This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 8 hours per day, and some days will require a little more effort of up to 9+ hours, with rotating Saturday coverage (1x/month for 4–5 hours).You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable—we’re in the coaching business.RequirementsHere are the requirements:
- You must be able to commit full time hours (Our office hours are 9 AM – 6 PM EST, though if you are different time zones we’re super open minded)
- You will be conducting new onboarding calls daily to welcome in new students.
- You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed.
- You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community.
- Weekly group coaching calls answering client questions
- Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions
- Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience.
- Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs.
- Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) – you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired.
- Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change.
- You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential.
- You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs
WHO THIS IS FOR:
- A coach or mentor at heart—you love helping people
- Clear, professional communicator (spoken and written English)
- Experienced with organic marketing on Instagram/Facebook/TikTok (creating reels, organic posts, to generate organic leads)
- Sales background
- Able to handle fast-paced environments, multiple clients, and changing priorities
- Willing to grow with us long-term (3+ years)—this isn’t a side hustle
- Open to feedback and constructive coaching (we’ll train you, but we expect growth)
- Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc—or willing to learn fast
WHO THIS IS NOT FOR:
- You have another full-time job or multiple freelance clients
- You struggle with structure, deadlines, or fast execution
- You dislike being challenged to improve daily
BenefitsBase Salary: $3,000–$6,000 USD/month (depending on experience)Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.
Job Summary: Client Success Coach
Company Overview: Richard Yu’s online education company aims to empower individuals to start transformative digital arbitrage businesses. The company is expanding and emphasizes a faith-driven, service-oriented culture.
Position: Full-time Client Success Coach
Key Responsibilities:
- Conduct onboarding and check-in coaching calls to support new students.
- Engage with clients through daily messaging to motivate and maintain accountability.
- Lead weekly group coaching sessions.
- Innovate and create training materials to enhance client experience.
- Manage renewal and upgrade calls to transition clients into advanced programs.
- Maintain clear communication and report on tasks via various platforms and tools (e.g., Slack, GSuite).
Requirements:
- Commitment to full-time hours; availability from 8 AM to 5 PM EST, Monday to Friday (with occasional Saturday work).
- Residence in North America, Europe, or South Africa; fluent in accent-neutral English.
- Strong communication and interpersonal skills.
- Comfortable with technology and willing to learn quickly.
- Must be adaptable and detail-oriented, with an understanding of systems and processes.
Ideal Candidate:
- A natural mentor who enjoys motivating others.
- Experienced in organic marketing and sales.
- Able to thrive in fast-paced environments and handle multiple priorities.
- Must be committed to long-term growth with the company.
Compensation:
- Base salary between $3,000–$6,000 USD/month, depending on experience, with additional commission opportunities.
Not Suitable For:
- Individuals with other full-time commitments or those who struggle with structure and deadlines.
Sales Account Executive – SAP Academy for Customer Success – CANADA -Toronto (Hybrid) – SAP – Toronto, ON
Company: SAP
Location: Toronto, ON
Expected salary:
Job date: Sat, 19 Jul 2025 02:28:54 GMT
Job description: We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Who You’ll BecomeThe Account Executive’s primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.What You’ll DoAs an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:
- Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
- Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
- Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.
The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)SSE focus areas:
- SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
- SAP SuccessFactors (Human Capital Management – HCM) – Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
- SAP Supply Chain Management (SCM) – Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
- SAP Customer Experience (CX) – Knowledge of e-commerce, sales, customer service, and marketing processes.
- SAP Business Transformation Management (BTM) – Knowledge in Business Process Management/Business Process Automation applications.
- SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
What You Bring
- 2-3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
- Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
- A cooperative and productive approach to working relationships, internally and externally.
- A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
- An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
- A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
- Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
- Proficiency in English to engage with our global network.
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.About SAP Academy for Customer SuccessThe SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions – all while learning in a dynamic environment and earning competitive pay and benefits.#SAPAcademyforCustomerSuccess#SAPCSCareersSAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: .For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 91,500 – 200,700 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: .Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.Requisition ID: 431960 | Work Area: Sales | Expected Travel: 0 – 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 431960Posted Date: Jul 17, 2025Work Area: SalesCareer Status: GraduateEmployment Type: Regular Full TimeExpected Travel: 0 – 100%Location:Toronto, ON, CA, M5K 1B7Job alert
SAP focuses on fostering a collaborative culture that enables individuals to thrive while helping improve global business operations. The organization emphasizes learning, flexibility, and inclusivity in its workplace.
The Account Executive role involves prospecting and selling to both existing and new customers, empowering them to achieve their goals through SAP’s cloud solutions. The position includes a 10-month training program that blends classroom and field learning, covering areas vital for customer success. Key responsibilities include understanding customer needs and driving value throughout the customer lifecycle.
Candidates should have 2-3 years of relevant sales experience, strong relationship-building skills, and a solid grasp of business processes and technology. Proficiency in English and a resilient mindset are also essential.
SAP promotes a culture of inclusion and equity and commits to employee development. The hybrid work model offers flexibility. Compensation ranges from approximately 91,500 to 200,700 CAD, adjusting based on qualifications and experience.
The SAP Academy for Customer Success supports early-career professionals with a three-year development plan designed to enhance productivity and leadership potential.
Sales Account Executive – SAP Academy for Customer Success – CANADA -Toronto (Hybrid) – SAP – Toronto, ON
Company: SAP
Location: Toronto, ON
Expected salary:
Job date: Fri, 18 Jul 2025 22:49:53 GMT
Job description: We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Who You’ll BecomeThe Account Executive’s primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.What You’ll DoAs an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:
- Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
- Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
- Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.
The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)SSE focus areas:
- SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
- SAP SuccessFactors (Human Capital Management – HCM) – Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
- SAP Supply Chain Management (SCM) – Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
- SAP Customer Experience (CX) – Knowledge of e-commerce, sales, customer service, and marketing processes.
- SAP Business Transformation Management (BTM) – Knowledge in Business Process Management/Business Process Automation applications.
- SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
What You Bring
- 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
- Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
- A cooperative and productive approach to working relationships, internally and externally.
- A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
- An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
- A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
- Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
- Proficiency in English to engage with our global network.
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.About SAP Academy for Customer SuccessThe SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.#SAPAcademyforCustomerSuccess#SAPCSCareersSAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: .For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 91,500 – 200,700 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: .Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.Requisition ID: 431960 | Work Area: Sales | Expected Travel: 0 – 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Summary of SAP Job Overview
SAP focuses on collaboration and improving global operations through a diverse and flexible workplace culture. They offer developmental programs like the SAP Academy for Customer Success, aimed at nurturing early-career talent in customer-facing sales roles.
Role Details: Account Executive
- Responsibilities: Includes prospecting, qualifying, selling, and closing new business with a strong focus on understanding customer needs to drive cloud revenue.
- Training: Participants complete a 10-month immersive program covering digital transformation, solution adoption, and customer relationship management, supported by mentorship from experienced colleagues.
Sales Focus Areas:
- Areas include SAP Finance & Spend Management, Customer Experience, Supply Chain Management, and Business Technology.
Candidate Requirements:
- 2-3 years in a quota-carrying sales role or exposure to business processes.
- Strong relationship-building, business acumen, and adaptability.
- Proficiency in English and an understanding of AI applications.
Company Culture:
SAP promotes a culture of inclusion, focuses on employee well-being, and is committed to equal employment opportunities. They also emphasize pay transparency to support a fair work environment.
Compensation: Targeted salary range is CAD 91,500 – 200,700, with variability based on qualifications and performance.
The hybrid work model generally entails three days per week in the office and a potential in-person training component in California.